Chevrolet Suburban owners have reported 16 problems related to side/rear glass (under the visibility category). The most recently reported issues are listed below.
Letter from senator grassley on behalf of constituent re 2007 Suburban rear window hatch imploding (shattering inward into the vehicle compartment
the consumer stated the vehicle is registered to a business and his daughter who was driving is an employee of the company.
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all problems of the 2007 Chevrolet Suburban
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I initially noticed a problem closing the rear window and also noticed the hinge connecting the window to the vehicle on the passenger side appeared to be cracked or broken. Even though I rarely use the window, eventually the hinge completely broke and the passenger side of the window pulled completely away from the vehicle. The window is raised up so there is a large space between the window and the vehicle on the passenger side. The glass could easily become fully detached from the vehicle and fall off, possibly while the car is being driven. It seems, based on the number of complaints I have seen, that the hinge is defective but gm will not admit this and, therefore, will not pay for the repair.
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all problems of the 2003 Chevrolet Suburban
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The contact owns a 2004 Chevrolet Suburban. The contact stated that the vehicle was parked when he began to manually open the rear lift gate. While opening the lift gate, the glass detached from the hinge. The vehicle was taken to an authorized dealer, but it was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 79,000.
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all problems of the 2004 Chevrolet Suburban
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While driving down the road, the rear window fell off of the vehicle. Upon inspection, I noticed the hinges holding the window to the vehicle had broken. The rear window is hardly ever opened, so it cannot be due to overuse. If I had been driving on the highway it may have killed someone. Instead I only have to replace my entire rear window. After researching this online, I found that this has happened to a lot of people, but that the maker of the vehicle denies that it is happening.
The contact owns a 2004 Chevrolet Suburban. The contact stated that the rear lift-gate glass is separating from the windows' hinges. As a consequence, the glass may unexpectedly fall and cause a serious injury. The vehicle has not been taken to the dealer for inspection. The failure and current mileages were 57,000.
The contact owns a 2004 Chevrolet Suburban 1500. The contact heard a noise coming from the vehicle. Upon further inspection, she noticed that the rear passenger side window was cracking in a spider web pattern. She stated that the tint on the glass was webbing in a pattern. She then noticed that the glass was expanding as if something was in the vehicle and pushing the glass outward. The failure caused the glass to shatter. The contact called the dealer and they stated that they were unaware of any failure occurring on this year, make, and model vehicle. The contact is in the process of taking the vehicle to the glass shop for repair at the cost of $190. She is in the process of notifying the manufacturer. The contact was unsure if the failure was caused by the heat outside. The failure mileage was 89,000 and current mileage was 89,015.
The contact owns a 2002 Chevrolet Suburban. While driving 40 mph, a rock crashed into her windshield. As a result, the windshield cracked and produced pieces of glass on the front seats and dashboard. The contact felt that the windshield should not have produces glass pieces. As of may 6, 2008, the dealer had not inspected the vehicle. The failure and current mileages were 100,000.
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all problems of the 2002 Chevrolet Suburban
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Passenger side, glued-on hinge to hatchback glass failed. Hinge separated from glass causing glass to fall toward child, standing near rear of vehicle. Glass is a large, heavy panel and should be secured with more reliable material. Search of internet (to find proper fix to problem) found hundreds of similar incidents and little satisfaction from dealership. My dealership refused to assist with any glass related issues. Cost $900 to repair.
The back liftgate window on my 2003 Chevrolet Suburban unexpectedly exploded while the car was sitting in my driveway. The car had been parked for a couple hours and was sitting in the shade on a nice warm but not hot day. I was about 40 feet away when it happened and hear the loud noise. Nobody was near the car and no known object hit the glass to cause it to break. Glass pieces were thrown ~10 feet from the car and some glass was also inside the car. The frame of the window was still latched but was bent outward. The hydraulic lifts were extended. The car was still under its warranty period but the dealer would not accept it as a warranty claim because he couldn't verify that something didn't hit the window. I suspect there may be a design flaw or installation flaw that placed too much stress on the window. A new window was ordered and installed at the dealer.
While parked in a parking garage with the rear hatch open (retrieving items from the back) the rear window exploded without any sort of contact or apparent cause. Owner was injured by exploding glass.
Rear window blew out unexpectedly while consumer went to lock the vehicle. Consumer contacted manufacturer since the window could have injured the back passengers.
While driving on an interstate at 65 mph, the front driver side window shattered and blew out. There were no other vehicles in the vicinity. Out as opposed to in because most of the shattered glass was blown away from my vehicle.
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all problems of the 1999 Chevrolet Suburban
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The quarter panel glass door shattered inside and outside of the vehicle while closing the front door. Dealer stated that it was common on those vehicles.
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all problems of the 1998 Chevrolet Suburban
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Rear liftgate window exploded out. It sent glass 25' to the rear of the vehicle. The vehicle was parked. It was about 39deg f outside. No tampering or forced entry visible. The lift arms were locked in the open position. The driver side arm would not compress. The window assembly was still latched closed to the liftgate. Pics available.
Rear window of liftgate 'expoded' sending glass 10 to 20 yds w/o locatable projectile.
Rear window blew out.
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all problems of the 1997 Chevrolet Suburban
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Problem Category | Number of Problems |
---|---|
Windshield Wiper/washer Motor problems | |
Windshield Wiper/washer problems | |
Wiper problems | |
Side/rear Glass problems | |
Power Window problems | |
Visibility problems | |
Exterior Rearview Mirror problems | |
Windshield problems | |
Rear Window Wiper Washer problems | |
Windshield Wiper/washer Switch problems |