Carrier/rack Problems of Chrysler Pacifica

Chrysler Pacifica owners have reported 22 problems related to carrier/rack (under the equipment category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Chrysler Pacifica based on all problems reported for the Pacifica.

1 Carrier/rack problem of the 2018 Chrysler Pacifica

Failure Date: 12/26/2019

The sliding side doors and rear tailgate open when I'm driving the vehicle!!!!! also when you push button shut the side doors they shut, then open again repeatedly, no obstacles or debris in the tracks, this is purely electrical on a vehicle that has 42,000 miles. The back tailgate opened today on my wife while she was driving, this vehicle has not been in an accident orw water damage either.

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2 Carrier/rack problem of the 2007 Chrysler Pacifica

Failure Date: 12/03/2018

Engine cradle has rotted through and cracked. After searching the internet, this is very common problem with Chrysler Pacificas (model years 2004-2008). Contacted Chrysler, and they advised that there are no recalls and will not assist further.

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3 Carrier/rack problem of the 2008 Chrysler Pacifica

Failure Date: 11/14/2018

Front cross-member connecting the side frame rails is rusting through due to water draining from a/c evaporator. This was found at annual safety inspection at the dealer while up on rack.

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4 Carrier/rack problem of the 2017 Chrysler Pacifica

Failure Date: 12/01/2017

2017 Chrysler Pacifica. Consumer writes in regards to a defective mopar roof rack. The consumer stated the roof rack was carrying a 51lb box spring when the front cross piece detached. This caused the roof rack and box spring to crash into 2 pick up trucks. The trucks had damage to the windshield and body.

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5 Carrier/rack problem of the 2003 Chrysler Pacifica

Failure Date: 04/19/2017

Frame is rusted out - cracked on 1 side, holes on the other. Found upon inspection for repair. Now deemed undrivable.

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6 Carrier/rack problem of the 2006 Chrysler Pacifica

Failure Date: 04/13/2017

Went to Chrysler dealer for oil change. Was told that the engine cradle is rusted, where center structure meets side arms of cradle is severely rusted. Cracks are forming on side arms. Advised cradle will eventually fail. Estimated cost to repair $4,000-5,000. Recommended getting rid of the car (not sure who I would get rid of it to as it is basically worthless at this point). Dealer wouldn't even recommend selling me an oil change 4 pack because they don't think the car will last that long. Vehicle only has 133,000 miles on it and we had anticipated driving it for many more years.

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7 Carrier/rack problem of the 2005 Chrysler Pacifica

Failure Date: 02/19/2017

Official Chrysler service repair shop has been doing my oil changes every 3 months - 4 times a year since 2005 when I purchased the car. Not once has their mechanic mentioned the rust of the cross member. I only found out and took pictures this week when I had a local shop change my breaks and do transmission service and they showed me the rust, could not believe that no one ever mentioned this as it was extreme with cracks and holes and that Chrysler is aware of this issue regarding rust on cross member due to them not properly coating the engine cradle. Chrysler has had certain VIN #'s recalled, but claim not mine though build in 2004, I am in a snow belt state ( NY). They don't want to take responsibility. I am afraid to drive car, dangerous and engine can fall out - could cost $4000-5000 to repair front and back - and unfortunately I don't have finances to purchase a new car. I just want my car covered under their warrantee. This problem did not happen over night. I only have 127,000 miles and rarely drive in the snow as it is awful in the snow.

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8 Carrier/rack problem of the 2005 Chrysler Pacifica

Failure Date: 01/29/2017

Mechanic lifted my 2005 Pacifica (150,000+ miles), to change what we thought was a bad crank shaft sensor. While on lift, noticed the engine cradle was over 75% cracked and rusted. He advised this is a very severe driving hazzard for me and my 3 children to drive and due to the cracking, the engine could fall at any time. He would not repair and stayed if I were to find a mechanic willing to repair this, is be looking at at least $3000. Very upset and worried that this being my means of transportanrion, will it be safe if repaired ?.

9 Carrier/rack problem of the 2005 Chrysler Pacifica

Failure Date: 08/30/2016

Had my 2005 Pacifica in the shop to replace the muffler when they got it up on the rack they found the engine cradle on the passenger side of the car was so rotted they advised me not to drive it. Called the dealership and they estimated the cost for repair at $3700. Chrysler was notified of the problem and advised me that they would not help financially with any repair costs. What will it take to issue a recall? people dying? do your job NHTSA. Recall these cars before someone gets seriously hurt!.

10 Carrier/rack problem of the 2006 Chrysler Pacifica

Failure Date: 05/26/2016

Took my 2006 Chrysler Pacifica in for an oil change. The cradle is cracked and rusted out. The car is unsafe to drive, and the repair is very expensive. We are now unable to use our car. We can't afford the repair, and are not in a position to purchase a new one. It appears that there are a very large number of Pacifica's that are effected, and Chrysler only recalled a very small portion of the Pacifica's. This is a defective part on my car, and Chrysler should replace this part. This mistake is putting people's lives in danger.

11 Carrier/rack problem of the 2005 Chrysler Pacifica

Failure Date: 09/01/2015

The auto lights went out on passenger side, when turning wheels to the left it has cracking & popping noise, brakes are hard to stop, to many recalls, under carriage is rusted.

12 Carrier/rack problem of the 2005 Chrysler Pacifica

Failure Date: 04/17/2015

I only purchased my vehicle 1 year ago. The first month I had it, I tried to have it inspected and was told my sub-frame was rotted. I contacted the Chrysler company and there were no recalls. I contacted the dealer and they wouldnt help me. My check engine light is on because the O2 sensors are bad and now my power steering is leaking and I was told the steering rack is bad. I've also had to replace my inner and outter tie rods on both sides and also replaced the sway bar links. I am a single mom with 3 kids and this car has been a huge burden on me financially. I made a huge mistake buying a Chrysler.

13 Carrier/rack problem of the 2004 Chrysler Pacifica

Failure Date: 11/21/2014

I recently took my 2004 Pacifica to my mechanic to get an oil change and he advised me that my subframe was rusted, rotted and cracked with holes. He said he had never seen anything like that in his many years as a mechanic. He also took pictures of it to show me. I contacted the local Chrysler and the headquarters and advised them of the same. They said that they were aware of the problem but couldn't help me because my vehicle's age was over 10 years old. I explained to them what the mechanic said and that the part was defective not because of the age of the car but because of the defective part. They do not stand by their product because they said that because of the age of my vehicle that they would not be able to help me. However, I am aware that some local customers in my area had their subframes replaced by Chrysler "free of charge", because the parts employee told me. He said that pictures of their vehicles were taken while on the lift and submitted to Chrysler and they were given authorization to replace the parts. However, they would not accommodate me because I didn't have an extended warranty with them. Chrysler picks and choses the customers that they want to help. Although my vehicle is 10 years old and I don't have an extended warranty with Chrysler, I always have maintained the use of my vehicle with regular oil changes, tune-ups, brake repairs, etc. With a privately owned mechanic. There is no reason that my vehicle should have a rusted, rotted part like this especially since I do not live in a flood zone area.

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14 Carrier/rack problem of the 2005 Chrysler Pacifica

Failure Date: 08/26/2014

I have a 2005 Chrysler pacific that has about 100,000 miles on it. In August of 2014, I took the vehicle to the Chrysler dealership in downers grove IL on ogden for an oil change. Once they had the vehicle up on the rack, they saw extensive sub frame rust damage and told me that soon the vehicle should not be drivable due to the sub frame that is rusted through and deteriorating. This is premature engine cradle rust failure. They said it was a costly repair and that Chrysler wouldn¿t cover anything because it was out of warranty. This is not acceptable, I have taken very good care of this car and the mileage is considerably low. I have also spoken with Chrysler and opened a case with them but they said they will not cover any repairs because my vehicle was built a few months after the range that they are fixing.

15 Carrier/rack problem of the 2005 Chrysler Pacifica

Failure Date: 06/27/2014

My car was running great, suddenly all the warning lights on the dash came on- car still ran fine until I parked it, and couldn't get it to come out of gear. Finally was able to put in drive, took it to the Dodge/chrylser/Jeep dealer and told them the problem and I had looked on line and many other vehicles like mine were having the same problem, several suggested it to be the starter switch even though it would be suggested it was the computer (bcm). Dealer told me that very thing, it was the bcm and on top of that they tell me my engine cradle was "severly cracked causing the vehicle to be unsafe to drive" cost $5298. 00 to fix. Needless to say I tried to find out if there was a recall- there must be, my car is only 9yrs old and shouldn't be ready for the scrap yard. Well it turns out there wsa a recall for the engine cradle but only for a select number of Pacifica's which of course did not include mine. I would like Chrysler to voluntarily recall these cars for the cracked engine cradle, there could be hundreds of people driving out there that don't know they risk their engines falling out while they drive. This could cause serious accidents which no doubt could lead to fatalities.

16 Carrier/rack problem of the 2005 Chrysler Pacifica

Failure Date: 05/20/2014

I was driving on the highway going about 55 (mph) when I went over a pothole. After that my car started making a rattling noise. My mechanic checked the car and said it was the rack and pinion but then he discovered that the whole engine cradle was rusted and corroded and told me it was very dangerous for me to drive the vehicle until I made the proper repaired which is replacing the entire engine cradle.

17 Carrier/rack problem of the 2006 Chrysler Pacifica

Failure Date: 05/01/2014

Rust issue on front engine cradle I am from south charleston, wv resident and recently discovered through my dealers mechanic that I had a badly corroded engine cradle. We bought the car used and it just turned 100k miles. Dealer denied the recall, there is is a small window of vehicles manufactured between Feb. 23, 2004 and March 31,2004, a pretty small window. A couple of calls to Chrysler customer assistance has fallen on deaf ears. The dealer and Chrysler are not budging. It is not the money, it is the principle of a design problem that Chrysler is not fully standing behind. For reference, the Chrysler warranty bulletin is no:d-10-34 dated March 16, 2012. Subject is listed as (x26) front engine cradle extended warranty 2004-2005 Chrysler Pacifica's. We have a 2006 and have the same issue and Chrysler needs to recall all of the models affected! I have 3 children and a wife and we depend on this vehicle. Only had it one year and couldnt get it pass the 1st inspection due to the rusted out cracked engine cradle. Mechanic states it is not safe to drive!!!! I cannot get any explanation as to quite why that is from Chrysler despite numerous contacts with the customer care people from Chrysler and/or dealership. Apparently my best hope is that if I pay for the repair myself I might get a refund later if Chrysler decides to expand the group of covered vehicles. Help us please thank you.

18 Carrier/rack problem of the 2004 Chrysler Pacifica

Failure Date: 04/28/2014

The well-known issue with model years 2004-2005 involving premature failure due to rust on the engine cradle has been confirmed on my own 2004 Chrysler Pacifica. This vehicle in 12 years old with a faulty subframe and is too dangerous to be driven. There are two extensive areas of rust, one on either side of the engine cradle that extend from in front of, to the rear of the control arms. The rusted areas are already so bad, I am able to fit fingers through the holes in the engine cradle. It is cracked and completely compromised of any structural integrity. There is no reason why this part should not be coated in a correct manner to reject corrosion in such an aggressive form. This is a problem that Chrysler is aware of and yet they refuse to fix it. There is no integrity in that decision and very little respect to be had for a corporation that handles such a well-known situation in such a poor manner. This is an extremely dangerous problem and I feel very strongly that this should be replaced by Chrysler.

19 Carrier/rack problem of the 2005 Chrysler Pacifica

Failure Date: 03/23/2014

I am a single mom of 2 boys 8 & 4. I drove 3 hours away with my sister who is married with a 1 yr old boy and home totaling more than 6 hours. The next day I was driving out of the church parking lot with my boys in the car when I hear a huge clunk. I thought I had just blew a tire, which was infuriating because I'd just spent $400 on replacing tires 2 days prior, but when I got out the tires were fine. I drove 1 mile home and told my brother in law and dad about the problem. They both crawled under and saw the sub frame all rusted out and cracked. I took it to a neighborhood mechanic who quotes around 2k to fix. I had another come look at the car and quoted around the same. Both said it was not to be driven at all. The noise was quite likely the engine rocking around, and could have literally fallen out. I called Chrysler and was told that I was out of the window to get any help. The wear and tear was normal for my cars age and mileage. I would not get any help. I just want it noted that I have read articles with many complaints. Does someone have to die first? a 6 hour drive and 3 children very easily could have been without their moms if my engine had fallen out when I was going down the highway at 75mph. Shame on Chrysler and shame on anyone who knows about this problem and does nothing!.

20 Carrier/rack problem of the 2005 Chrysler Pacifica

Failure Date: 02/25/2014

The engine cradle or subframe is entirely rusted through, I have been told by a mechanic that they engine could likely fall through the bottom of the car. The hole in the subframe is large enough to put your hand through on one side and cracking on the other.

21 Carrier/rack problem of the 2004 Chrysler Pacifica

Failure Date: 10/29/2013

While having my vehicle checked for a power steering leak at an independent mechanic, I received call from mechanic that if there was any way possible that I can come down to the service station because the problem was bigger than the leak. Once there he showed me the serious rust through on sub frame rails and engine cradle with noticeable cracks going upward on sub frame. He stated that the cause to my power steering leak is due to this sub frame being in the condition it is and it's vibration. He suggested that I contact Chrysler for a recall because he knows of the same problem on Honda's & Toyota's that were already recalled. After reading the forums and searching for a recall there is an extended warranty but unfortunately I fall under the state of NJ were this state is not eligible for the extended warranty. This is outrageous and a safety recall should be issued right away. With so many complaints I will move forward and start a class action law suit for not issuing a full scale recall to all 2004 Pacifica owners in every state. They clearly recognize the danger in their faulty design and manufacturing yet still refuse to issue a safety recall by only providing an extended warranty to some Pacifica owners. This is a serious danger to my family and a fatality waiting to happen.

22 Carrier/rack problem of the 2005 Chrysler Pacifica

Failure Date: 05/16/2013

Violent shaking of 2005 Chrysler Pacifica. Took 2005 Chrysler Pacifica in for inspection and was told the engine cradle crossmember was rotted and the bolts that hold the power steering rack and engine up were missing. Mechanic told me he would not release the 2005 Chrysler Pacifica back to me because it was unsafe to drive. Called Chrysler and they told me they would do nothing to repair it.



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