Brake Squeaking Noise problems of the 2009 Dodge Journey

Bought 2009 Dodge Journey new. With only 12,143 miles (19. 818 km) I had to have rotors and brakes replaced due to them rusting out. This was done in germany by a Dodge dealer. A policy adjustment was made. Then with only 27,000 miles on the vehicle I had to replace the brake pads and the rotors needed to be turned. Then with 43,148 miles I had to once again replace all brake pads, front rotors and the rear rotors were able to be machined. This is the work I had done at san diego Dodge dealer. When I had the work done in may 2016 I took the vehicle back in Aug 2016 due to a squeaking noise coming when brakes applied. Was told it was from new brakes and I should just pump them and it should go away. I tried to do this but noise remained so I took vehicle back in Nov 2016 and was told that the brakes were "dirty" and they could clean them for $134 or I could once again pump them and it should stop. I tried again their recommendation and then decided to take for second opinion so took to perry's Dodge in national city, CA on 3 April 2017 and was informed that I the vehicle needed all four brakes and the rear rotor needed replaced with the front rotor needing machined. I would think that for a vehicle having only 53,000 miles and having 4 brake jobs and now needing another one that something is wrong. I contacted Dodge customer service rep (royal) who basically said that according to the san diego Dodge dealership that this is normal wear and tear but they did open email case number: 3336076 and reference number: 29272328. I have read many reviews that basically say that the 2009 and 2010 Dodge Journey's brake system were not made to hold the weight of the vehicle. Dodge will not claim this error and so us who bought this vehicle when it first came out are stuck with performing brake jobs every 10,000 miles.

The contact owns a 2009 Dodge Journey. The contact stated that the vehicle was taken to an authorized dealer for routine maintenance when she was informed that the brakes would need to be replaced within 10,000 miles. Whenever the contact applied the brakes she would hear a loud squeaking noise. The front brakes were replaced. The manufacturer was made aware of the failure and offered no assistance. The failure mileage was 19,600.

The contact owns a 2009 Dodge Journey. While driving approximately 35 mph when pressure was applied to the brakes the contact could hear a squeaking noise. The failure recurred whenever the brakes were applied. An authorized dealer was notified and informed the contact that this was a known failure and he would be responsible for the repair cost. The vehicle was not repaired. The failure mileage was 19,500 and the current mileage was 20,300.

I purchased my 2009 Dodge Journey in may 2008 -- at 17,000 miles and 2 years later I have been told that my front brakes are totally worn and rotors can not be turned and need to be replaced. I received no warning of the braking failure other than one day grinding and squeaking noises while I drive. I took my car to the shop that day !!! how can a braking system go bad in one day with no warning? I've been told by Chrysler that this is normal wear and it was not covered . . . How can a braking system fail in 2 years !!! when I mentioned the numerous posts from consumers about the same problem. They offered no other explanation other than "they must be using soft pads . . . But we still do not cover this under the warranty. ".

The contact owns a 2009 Dodge Journey. While driving 65 mph, the contact applied pressure to the brakes when the steering wheel started to shake and vibrate excessively. The dealer replaced the front rotors and brake pads in December 2009. In July 2010, the contact experienced vibration and the dealer replaced the front rotors. In April 2011, the front brake pads and rotors were replaced. In may 2011, the contact heard a loud squeaking noise and took the vehicle back to the deale however, they were unable to duplicate the failure. The vehicle was left with the dealer where the contact was awaiting diagnosis. The manufacturer was made aware of the failure. The current mileage was 45,111 and the approximate failure mileage was 20,558.