general problems of the 2009 Dodge Journey - part 1

146 problems related to service brakes have been reported for the 2009 Dodge Journey. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2009 Dodge Journey based on all problems reported for the 2009 Journey.

1 Service Brakes problem

Failure Date: 09/15/2020

Something wrong with it stating as sometimes it won't start. I replaced starter and still same issue, I have to pur it in neutral and try to start it and eventually it does but it shouldn't be this way also it stop working as I was driving getting ready to make a turn and I had to restart it but once again it wouldn't start the first few times which I had to put in neutral and I was in the city traffic very dangerous.

2 Service Brakes problem

Failure Date: 12/09/2019

The vehicle will stall on cranking which a red light will light up you will have to get under vehicle and tap starter constantly to crank. Starter has been replaced 2x problem still happens its spark fire under car. The vehicle will be cut off stationed after a drive then it was crank period until 20 min . When parked to get in and drive it want start. Has been test on machine battery good starter good and transmission it detected and electrical. Also when unlocking doors only 3 doors will unlock one you hot unlock wipers will come on.

3 Service Brakes problem

Failure Date: 02/18/2019

I've had the car for 2 years. Since I've had it, it would randomly not start, the heat would only work in the back vents. Got everything fixed associated with starter, battery, everything. For the last 6 months, my engine like has been on, and an esp light. I got the engine checked, brakes fixed, routers, brake pedal switch replaced and it's still doing the exact thing. Gear won't shift sometimes but it isn't the transmission. Now they are saying possible electrical issue but this has been going on for months! after I've put more than 1000 into everything that has not fixed the issue.

4 Service Brakes problem

Failure Date: 06/12/2018

Takata recall on my vehicle is possible with my transmission. While I was in motion and in drive my vehicle began to rev and not gain any speed. Takata recall, my cruise control light come on when in park but does not work while I am driving.

5 Service Brakes problem

Failure Date: 03/15/2018

Everytime I brake my vehicle it jerks. Ive replaced my brakes and this issue still happens. Also a few times ive had my vehicle turn off with all lights on while I was at a stop light and a couple days ago it wouldnt start after two attempts to start then on the third attempt it started.

6 Service Brakes problem

Failure Date: 02/01/2018

Tl the contact owns a 2009 Dodge Journey. The contact stated that the eps warning indicator flashed and the power steering failed to function. The steering wheel became extremely tight and there was an internal electrical failure, which caused the radio and brakes not to work. In addition, the brake indicator was illuminated. The dealer (transitowne Jeep Chrysler Dodge ram of west seneca, 2989 transit rd, elma, NY 14059, (716) 674-6400) diagnosed that the return power steering hose, cooler, and abs unit needed to be replaced. The manufacturer indicated that the vehicle was excluded from the unknown abs and brake system recalls and had not provided an electrical solution to the dealer. The VIN and failure mileage were not available.

7 Service Brakes problem

Failure Date: 12/04/2017

Tl the contact owns a 2009 Dodge Journey. While driving various speeds, the vehicle began to shake and there were squealing noises and a vibration from the floorboard. The vehicle was towed to champion Chrysler Jeep Dodge in indianapolis, indiana where it was determined that the power train unit needed to be replaced. The vehicle was repaired. In addition, the contact stated that the brakes and electrical system malfunctioned. The vehicle was repaired at least thirty times by various dealers since 2013. The manufacturer was made aware of the failures. The failure mileage was approximately 60,000.

8 Service Brakes problem

Failure Date: 07/26/2017

I had to have transmission replaced which I filed a complaint already and since that the esp , all wheel drive, skidding and another light keeps coming on and off and my brakes only work half the time and now my driver window wont go up or down or mirror work and today my car wont start. My husband checked fuses they are good but have no power to over half of them. I called tate Dodge they want another 1102. 00 just for me to but the tipm part and do the work myself. I cant break a fuse box and do not feel this is fair and unless I replace then my car dont work now.

9 Service Brakes problem

Failure Date: 07/11/2017

6 major brake repair jobs in 79,000 miles. The brake system is not adequate for the size and weight of this vehicle. Chrysler paid for some of the repairs which leads me to believe that they know there is a major problem on this year of the Journey.

10 Service Brakes problem

Failure Date: 07/02/2017

The contact owns a 2009 Dodge Journey. The contact received notification of NHTSA campaign number: 16v047000 (seat belts, air bags). The parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to holt Dodge and Jeep dealer to get the recall repaired. Upon taking apart the vehicle, the contact noticed that the parts were not the correct ones. The vehicle was reassembled and the parts were ordered. The next day, while traveling at highway speeds, the brake pedal was depressed but failed to stop the vehicle, which resulted in a front end collision. The air bags did not deploy. A police report was not filed. There were no injuries. The vehicle was towed to the contact's residence. The manufacturer was not made aware of the issue. The failure mileage was approximately 149,000. Parts distribution disconnect.

11 Service Brakes problem

Failure Date: 05/01/2017

I bought a 2009 Dodge Journey in April of 2017. A week after having it the problems started. First it was a backing plate. . . No big deal. . . Then it was the transfer case. . . Then my speedometer quit working and a few lights on the dash board. I was thankful that they tried fixing it over several months. Then they said we will give you 6,000 for it. . . . When I paid a little over 10,000 for it. . . No way! then September came around for inspection and I told them it sounds loud could you take a look at the exhaust. Well they passed the inspection. . . . I took it back a week later and said it still sounds loud. . . Well you need a whole new exhaust! why did you pass it knowing it needed this? I was told well at least you can still drive it. Here I am a year later for another inspection and it won't pass now because of the exhaust. . . I asked about the speedometer and their response was we will let that slide because it's been a ongoing problem since you bought it. So is it ok for them to be doing this to me? no speedometer. . . Miles on it are definitely not right because they don't move. . . I have 3 children I drive around in this car. . . I have to drive my son to pittsburgh children's hospital every so often. Am I in the wrong or are they? I was never asking for any money back or a brand new car. . . I was only asking for them to make it right with us and they think they have.

12 Service Brakes problem

Failure Date: 12/20/2016

Takata recall - was driving down the road at 40 mph. Car began to idle high, pulled over to shoulder and turned off the car. Opened the hood, smelled burning electrical smell. Closed the hood, tried to start the car. No start, lights on but would not start. Tried to put it in nuetral, still no start. Vehicle was towed 15 miles to my apartment complex.

13 Service Brakes problem

Failure Date: 11/01/2016

Suspension parts failing constantly, front tie rods, sway bars, struts, ball joints, bushings wear after 10,000 a 15,000 miles. As a result alignment is off and cause unusual wear on the tires resulting in rough uncomfortable ride. Brakes get hot and wear/ squeak after 10k miles, sometimes sooner resulting in hub cap dust and paint chipping. Rear tie rods go bad resulting in rear camber being offset and inside of tires wear real quick. Right side door locks have to be manually locked/ unlocked. Intermittent not starting problems, win module already replaced once due to recall. Driver side window up and down buttons broke off. Front dash rattles bad when taking off/ going over bumps. Rear left side door hinge got loose resulting in spring popping off, now door won't stay open and closes by itself, that's the door that's least used.

14 Service Brakes problem

Failure Date: 08/15/2016

This is 3rd time my Journey's brakes need replacing. This time my cost 1683. 00---im on ssdi---low income---really punched me,. Horrible predicament to be in--please contact me if any costs are reimbursed by Chrysler-Dodge. Help!!.

15 Service Brakes problem

Failure Date: 07/04/2016

While driving at a speed of 45 mph on a road that is rated for 55 mph, the left driver side tire separated from the car. While trying to control the car by hitting the brakes the car speed began to increased.

16 Service Brakes problem

Failure Date: 06/23/2016

While driving this vehicle, when you go to use the brakes they become 'mushy'. You have to push on the brakes all the way to the floor before the vehicle will even try to stop. We have replaced the brakes already since purchasing the vehicle and now not sure what to do. Yesterday while I was driving down the highway, traffic came to a complete stop. I had to push on the brakes very hard. The tires actually squealed, the car jerked, and you could feel the brake give a jerking feeling below my foot. Fortunately, I did not have my babies with me this time. Another incident that has happened this week is when the tires squealed when I was trying to turn right at a light and could not get the vehicle to slow down enough on a decline. This is very scary and I hope this is fixed very soon. I have looked at other sites and notice that there are a lot of brake issues with this particular vehicle.

17 Service Brakes problem

Failure Date: 05/07/2016

I' got this car and the repairs never stopped coming. I've replaced the brakes & rotors 4 times in 3 years. I had to pay to have the car re-wired due to electrical problems & add a starter, replaced hoses. Shocks and ball joints. This has to be the worst vehicle ever.

18 Service Brakes problem

Failure Date: 03/29/2016

The contact owns a 2009 Dodge Journey. While driving 30 mph, the brake pedal was depressed and the vehicle vibrated severely. A loud squealing noise was heard from the two front wheels. The failure occurred constantly. In addition, fumes of smoke appeared from the two front wheels. The dealer claimed the brakes were completely new. The vehicle was taken to an independent mechanic where it was diagnosed that the rotors and brakes for the front wheels needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The failure mileage was 78,000.

19 Service Brakes problem

Failure Date: 02/01/2016

Brake rotors warped. Trouble stopping. Steering wheel shaking when brakes applied.

20 Service Brakes problem

Failure Date: 01/22/2016

We bought the car new in April of 2009. In August of 2012 brakes started acting 'sticky and jerky'. Took it back to the dealership just because of the brakes (had extended warranty). We had a strong feeling it had something to do with the esp bas system. They didn't even look at it before saying ¿no¿ it wasn't the esp bas system. Through multiple dealership service visits, oil changes and such; brakes stayed constantly jerky. 2+ years ago I went into dealership for tire rotation and oil change and they told me I'd have to replace my brakes soon. Unhappy with the long wait and cost of service at the dealership I've been taking the Journey into another shop where I asked them to check my brakes and they said they were fine. Yesterday while driving approx. 35mph the esp bas lights came on and all of a sudden the brakes weren't sticky or jerky. They worked like they were supposed to in the first place. The esp bas (yellow) lights will not turn off. I know sooner or later I'll have to replace the brakes because they put such shoddy ones on at the factory, but the problem with the esp bas is a computer problem that effected the brake system and it should have been addressed by the dealership. Between the poor dismissive way the dealership handled this esp bas problem (didn¿t even test drive) and the cheap brakes Dodge installed. I will never buy a vehicle from either of them again.

21 Service Brakes problem

Failure Date: 11/01/2015

While driving the car wheel will lock up and cut off. No warning I have taken it to mechanics who said nothing is wrong. I have been dealing this since I purchased the car. Also front brakes where out I recently had to change the brake caliber in the front of vehicle.

22 Service Brakes problem

Failure Date: 10/28/2015

Loses power will idle and also driving. Does not always start- requires car to be shifted in and out of park before starting. Dash lights dim when wipes are engaged or changes as well as when turn signal used. Recall no able to be done due to "parts not coming in" at dealership. Rapid tire wear and allignment issues. Spare tire is a temp doughnut and can not be used on awd cars,.

23 Service Brakes problem

Failure Date: 10/06/2015

I am having to turn the rotors and replace the brakes frequently.

24 Service Brakes problem

Failure Date: 05/02/2015

Brake problem the rotor getting very hot.

25 Service Brakes problem

Failure Date: 01/10/2015

The contact owns a 2009 Dodge Journey. The contact stated that while driving at approximately 70 mph, the vehicles power reduced without warning. In addition, the contact stated that there was an abnormal sound coming from the vehicle when the brake pedal was depressed. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14v373000 (air bags , electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown. Parts distribution disconnect.

26 Service Brakes problem

Failure Date: 01/08/2015

We are on our third set of front brakes and second set of rear. Now they are saying my rear brakes have 5% brake left. So, I will need new brakes and rotors. The guy at Dodge blamed my wife for the way she drives. Pt here is no problem with the way she drives.

27 Service Brakes problem

Failure Date: 12/15/2014

Have changed brakes and rotors 3 times since owning it needs,repaired again, just repaired it last December 2014.

28 Service Brakes problem

Failure Date: 09/11/2014

I already filed a report on how the electrical system is messing up. Also how the braking system is to small for this vehicle ,and how they were out extremely to fast. This time I am trying to find another form in which I can through the mail system try and get hold of NHTSA to try and receive a recall . Due to me and the other tens of thousands who also have this same problem.

29 Service Brakes problem

Failure Date: 04/21/2014

We bought this vehicle in April of 2014 with approximately 116,000 miles on it. The day after we bought the vehicle it began not starting and leaving us stranded for minutes to hours at a time. I have six children that regularly ride in this vehicle with me, and it has left us stranded at least once a week (often much more) since we bought it. It has a brand new key fob (bought and programmed by a Dodge dealership when we purchased the vehicle). It has had two starters replaced (one before and one just after we bought it, on the assumption that they had received a bad starter). I have been in a Dodge dealership getting my oil changed, when it wouldn't start for them, and they wouldn't put it on the computer to isolate the issue, because they didn't have time. When we attempt to start the car, all we will get is a click. All of the lights, radio, etc work just fine, but it will not start. Sometimes it takes two or three attempts to start. Sometimes it is well over an hour. We are aware that our vehicle is under recall for a win detent ring, however, all of the dealerships we've spoken with say that they don't have the part and can't give us an estimated time on when it will be available. This is extremely concerning to me, given that the issue could cause my vehicle to shut down while I am driving at high speeds on the highway with my children. We also had new brakes put on when we purchased it (less than 10,000 miles ago), and it already needs new brakes. Please investigate this issue. We can't get a straight answer from Dodge as to what could be the issue. I am concerned over the fact that numerous times we've been stranded in extreme heat, and now we are going into winter where we get extreme cold. It is unsafe. Thank you.

30 Service Brakes problem

Failure Date: 04/03/2014

Car has overheated several times . I have replaced hoses and coolant reserve tank twice temp got so hot that it melted holes in it, brakes on front hash been replaced 6 times since 2014 also replaced rotors twice replace brakes on rear twice.

31 Service Brakes problem

Failure Date: 12/16/2013

Before buying this car in 2013 we took it on a test drive. We noticed that the brakes were not working properly. Upon inspection the brakes had litterally crumbled apart and the dealer said they would replace at no cost to us and that we shouldn't let that discourage us from this purchase. In addition, we noticed that the transmission seemed to shift abnormally fast and hard. Again like with the brakes we expressed our concern before we purchased. The salesperson then responded by saying that was how those cars are and that they would reset the transmission for us. They did this at the same time they replaced all brake parts. Progressively over the next few months the issues with the transmission worsened. It stalled in reverse several times. It also shifted from 1st to 2nd in less than 3 seconds and increasingly hard as well and once it hits third it loses power. I merged onto the interstate the other day and the rpms were above 6 before it finally decided to shift. At this point the car had less than 70,000 miles on it and we took it to the dealer to find out the the transmission needed replaced. I knew it needed that before we bought it, they just waited until it became an issue. Now we were told the transmission was actually missing teeth. I am so angry because I purchased this car and have 5 years of payments to make and 6 months in it needs a transmission. I believe this is a defect in the manufacture of this vehicle in addition to the brakes. This is not fair to the american people who want to buy an american car to later find out it was actually manufactured in mexico for "affordability".

32 Service Brakes problem

Failure Date: 10/15/2013

I have owned this vehicle since October 2012. I have had to replace the brakes and rotors 3 times. The brakers and rotors wear in 1 year or less.

33 Service Brakes problem

Failure Date: 09/11/2013

I purchased a 2009 Dodge Journey in September 2013, shortly after leaving dealer ship I noticed the steering wheel shook when I applied the brake. There were other things we were taking care of with the dealership and at the time this was not of priority, fast forward roughly 2-3 weeks the shaking got worse and worse and the driving of the vehicle became uncontrollable, applying the brake became dangerous and it became obvious that it would soon lead to catastrophic results. We returned to the dealership to which we left the vehicle and returned hours later, they said they had to change the brakes and rotors and it was a heard of problem with that vehicle, they said it was free of charge that time since it was less then a month of purchase but if it occurred again we would have to cover all charges, fast forward 4 months and the shaking started again when applying the brake. It is becoming unsafe especially if you are traveling at high speeds (interstate, etc) it is becoming unreliable as to what it will do, I have two small children to care for and the risk the vehicle continues to put us through is ridiculous. Upon internet searches I learned this is a frequent problem and a very well known by Dodge problem with 2009 and 2010 Dodge Journeys yet nothing has been done to permanently fix the problem I can't afford to change the brakes and rotors every few months just so I can simply control my steering wheel/vehicle, this problem will inevitably cause a car crash if not with my Dodge Journey then with another, lives are being put at risk and something needs to be done. I will be contacting my dealership soon to set up a date to change my brakes and rotors again, but at this time I do not have the money to do so, so I bare down and pray to god everytime I must apply my brake hoping it doesnt get worse to the point I can no longer control it.

34 Service Brakes problem

Failure Date: 07/02/2013

The contact owns a 2009 Dodge Journey. The contact stated that while driving at various speeds, the vehicle failed to accelerate. Also, the contact indicated that the brake pedal had to be pressed multiple times in order to stop the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure but no solution was offered. The failure mileage was 13,000.

35 Service Brakes problem

Failure Date: 03/29/2013

The contact owns a 2009 Dodge Journey. The contact stated that while driving 10 mph, she lost control of the steering wheel and crashed into a curb and there was an explosion noise at the vehicle front end. The vehicle was taken to the mechanic where it was found that the transfer case had a hole which caused it to explode. The contact also wanted to add that the brakes and rotors had worn prematurely and the ignition switch made a clicking noise. The vehicle was not repaired. The manufacture was not made aware of the failure. The failure and current mileage was 81,000.



Safety Ratings of Journey Cars
Fuel Economy of Journey Vehicles
Journey Service Bulletins
Journey Safety Recalls
Journey Defect Investigations