Dodge Journey owners have reported 22 problems related to automatic transmission control module (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Dodge Journey based on all problems reported for the Journey.
The contact owns a 2009 Dodge Journey. The contact stated while driving 60 mph the vehicle would not accelerate, and the transmission would not shift gear, and the check engine warning light illuminated. The contact pull over on the side of the road and shut down the vehicle, but it would not operate normally. The vehicle was towed to an independent mechanic and stated that the vehicle computer needed to be rewired and replaced the rewiring harness but the failure continued. The vehicle was taken to the dealer and stated that the pcm needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 165,000.
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The contact owns a 2011 Dodge Journey. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to an independent mechanic and diagnosed with head gasket failure. The vehicle was then taken to the dealer and diagnosed with powertrain control module (pcm) failure. The dealer updated the pcm software; however, the failure recurred. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 138,000.
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Follow-up to #11289608 on 12/17/2019; the dealer performed a service bulletin #18-078-17 & pcm update, #181906sz as recommended by star technician. States vehicle functioning as designed. Two different dealerships have been unable to duplicate issues. Vehicle ran great 12/19 until may18, 2020. On 2-hr trip, vehicle stalled 4 times-no warning. In drive-thru line waiting, engine cut off - car wouldn't start. Towed to local dealership, rocky top cdjr in kodak, TN - diagnostics code po171 for sensor - not covered, my dime for $273. Drove home - no issues. On 5/21/2020, car started right up after filling up, then died - not vacuum issue. Tow truck driver put car in neutral manually to tow to dealership. Service advisor told of issues. On 5/25/2020, service advisor called-technician found the fuel pump losing pressure. Fuel pump module and fuel pressure module replaced under goodwill. Ran perfectly, no issue. On 6/11/2020, started up then died. Transmission temperature gauge hot, but no actual temperature shown. A reminder that plagued intermittently in 2019 and posted in first complaint to nhtsb and fca. Car towed once again to rocky top cdjr in kodak, TN - technician says fuel pump no longer working. Two weeks old and now not working. Part is back ordered till end of month?! now, have rental on my dime. Today, 6/16/2020, spoke to fifth (5th) reported fca case manager on continuing problems. No longer trust vehicle and deeply concerned for my safety because vehicle has yet to be fixed. Have found other NHTSA complaints disturbingly similar from 2018, 2019 and 2020: #11113660 (CA), next 3 are GA, same car #11243797, #11244334, #11245530 and #11317210 (FL). Always asked if the vehicle is fixed. . . I do not know until it's no longer giving me problems. My vehicle is still not fixed. . . There is something internally wrong with this model!!!.
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Problem started with 2014 didge Journey sxt going into limp mode. Code that appeared were throttle body sensor, changed that. It went into limp mode immediately after and code was throttle body, changed that. It went into limp mode immediately again. Same codes. Sent to shop they said it was the transmission, $220 for an overhaul of that. 2 to 3 weeks after, limp mode again. Same codes. Brought it to Dodge dealership and the diagnosis it saying I need a new pcm and wire harness. Those items were replaced. 2 to 3 weeks after that work. Car goes into limp mode again while on the hwy. Car is currently at Dodge dealership again, now they're saying it's the starter causing the problem. This issue has been since July 2019 and is still ongoing, last limp mode was Sunday December 15, 2019. I have tons of documentation of the work that has been done please advise if you should need any.
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all problems of the 2014 Dodge Journey
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Traction control light on and abs light on constantly. Customer complaint of vehicle not stopping and abs activate pulse felt in brake pedal. Wheel speed sensor giving a fault code was replaced but still having the same issue. Hooked up snap-on scanner and found communication issues from abs to tcm to ecu so a data line most likely a culprit. Vehicle has 75k miles. Attached is a scan report of the codes found on vehicle. This seems to be common on many of the same vehicles. Will report findings once customer agrees to further investigate the issue. I'm thinking a faulty abs module or wiring to abs and faulting out the data communication line causing data loss between other modules in the system.
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Tl- the contact owns a 2012 Dodge Journey. The contact stated that while driving at 50 mph, the vehicle would stall and shut off without warning. The vehicle would not restart, and the vehicle was towed to an independent mechanic. The vehicle was then able to be driven to atlantic Chrysler Jeep Dodge ram 555 sunrise hwy, west islip, NY 11795 631-422-0123 where they performed a diagnostic and informed the contact that there was a recall for the left cylinder head. The recall was performed on the left cylinder head, however, they mechanic informed him that there was a wire shortage from the pcm to the map sensor. The contact was given an estimate for the repair to the vehicle. The manufacturer was notified of the failure and informed the contact that wiring was not under warranty and offered no assistance. The vehicle had been repaired. The failure mileage was approximately 139,000.
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all problems of the 2012 Dodge Journey
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Tl the contact owns a 2009 Dodge Journey. The contact stated that the vehicle could not shift out of park and the engine failed to start occasionally. The contact had to place the vehicle into neutral or make multiple attempts to restart the engine. In addition, the eps and abs warning indicators illuminated. The contact had to turn off and restart the vehicle to turn off the indicators and get the vehicle to operate normally. The vehicle was driven to atlanta west Dodge Jeep (1251 thornton rd, lithia springs, GA 30122, (770) 942-1102) where it was diagnosed that a brake sensor needed to be installed. The vehicle was repaired, but the failures recurred. The dealer installed a new starter, transmission sensors, and pcm module, but the failures recurred. The manufacturer was made aware of the failures and did not assist. The failure mileage was 94,000.
Takata recall there's a recall on Dodge Journeys 2009 and the sxt is having the same exact problem. The pcm is draining batteries and causing my truck to shift hard or shifts to the second gear and won't power past that. Very concerned because my wife is pregnant and she often has to press on the control board from work to get the truck crunk. Once a week she gets a jump off because the module drains her battery. Because our VIN doesn't fit the recall numbers it won't get fixed but it's the same problems as the recall.
��tamara recall ��the pcm it's been getting very hot and messing up my computer system. I've bought 3 times and keeps on messing up my computer systems and cannot even transfer power to the alternator. This therefore make the car battery die on me when the car is in motion. It happened 3 times and one was in he middle of no where.
Tl the contact owns a 2009 Dodge Journey. While driving various speeds, the vehicle made loud abnormal noises and would not shift out of second gear. In addition, the traction control and check engine warning indicators illuminated. Essig motors (2204 se 3rd st, aledo, IL 61231, (309) 582-5336) informed the contact that the power train module needed to be repaired. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 193,000.
Bought a used 2009 Dodge Journey in February, have replaced the battery and starter in the last few months. Sometimes we can start the car normally, sometimes you have to jump the car off. Yesterday, the car would not shift or start, tried the neutral safety switch which enabled me to push the Journey but still would not crank. Research online shows that many other consumers have or are experiencing the same problem. I feel Dodge needs to take responsibility and figure out why these vehicles are malfunctioning. It's costing us money and time we do not have trying to chase down an electrical issue. I even had the pcm checked out and it too was in a good bill of health.
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle experienced lack of acceleration and moderate vibration while being operated at 60 mph. Also, the check engine warning indicator illuminated. The vehicle was taken to dick poe Chrysler Jeep (6501 montana Ave, el paso, TX) where it was diagnosed that the pcm was defective and needed to be replaced. The manufacturer was notified of the failure and stated that there were no recalls. The failure mileage was approximately 149,000.
The pcm needs to be replaced. I don't know much about cars so I don't know what this means. The dealership did a diagnostic test and I was told I needed to replace the pcm.
The contact owns a 2009 Dodge Journey. The contact stated that the vehicle had several defects and failed to start on several occasions. As a result, the contact had to leave the vehicle unattended for a day and then go back and restart the vehicle. While the accelerator pedal was depressed, the vehicle failed to accelerate over 35 mph. On several occasions, the air bag, check engine, traction control, esp, and security indicators illuminated off and on. Also, on several occasions, the gear shifter failed to shift into neutral. The vehicle was taken to monken Dodge Chrysler Jeep ram Nissan (located at 1739 w mccord st, centrailia, IL 62801 (618) 545-5100) where it was diagnosed that the failure could not be replicated. The contact stated that the vehicle was taken to king city Chrysler center (located at broadway st, mt vernon, IL 62864 (618) 242-6600) where it was diagnosed that the pcm needed to be replaced. The contact stated that another mechanic suggested to have the pcm rebuilt to save money. The vehicle was repaired, but the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 158,000. The VIN was unavailable.
The contact owns a 2009 Dodge Journey. While driving, the pcm indicator illuminated without warning. The vehicle was taken to an independent mechanic for an oil change and it was diagnosed that the pcm chip needed to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not notified of the issue. The approximate failure mileage was 140,000.
The contact owns a 2012 Dodge Journey. While driving 30 mph, all the warning indicators illuminated on the instrument panel and the engine stalled. The contact pulled the vehicle over to the side of the road. The contact attempted restarting the vehicle, but the engine did not start. The vehicle was towed to the dealer (mike toler Chrysler Dodge Jeep ram fiat, located at 5340 hwy 70 w, morehead city, nc 28557; (252) 247-2003) where it was diagnosed that the pcm needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The approximate failure mileage was 45,465.
The contact owns a 2014 Dodge Journey. While driving 5 mph, the engine stalled. The failure occurred on several occasions and the check engine warning indicator illuminated the second time the vehicle stalled. There were no other warning indicators illuminated. The vehicle was taken to the dealer where the mechanic diagnosed that the power train control module failed. The vehicle was repaired. The failure mileage was 40,000.
The contact owns a 2009 Dodge Journey. While driving at any speed, the vehicle stalled and the engine light illuminated. The contact had to make several attempts to start the vehicle. The vehicle was repaired according to an unknown recall, but the failure recurred. The vehicle was taken to the dealer where it was diagnosed that there was a failure with the engine and pcm. The vehicle was not repaired. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was approximately 146,557.
First incident was sometime in April 2014. While driving the engine stalled (turned off) three time daring that same day. I submitted an incident report to this office. Called Dodge corporate office and spoke to a representive named misty. She help us get the local dealership fix the pcm flash throttle body, which the dealship stated was causing the problem. Dodge has a recall on for this pcm problem on the 2010 and some 2009 Journey models. My VIN number was not covered according to Dodge, but not VIN numbers are stated on the recall notes. The secound incident happen around a week an half after the first one and after the dealship say it was fixed and safe to drive. My wife was driving with the kid on board and while exiting the freeway, the engine stalled (turned off) and had to use the emergency brake to avoid hit other cars. Called misty at corporate and took car back to dealership. Dealership now is saying the problem is the win module, which again is on the recall for the 2010 Journey, but not on the 2009. Asked dealship manager (jeff) if this would fix the problem. He stated he is not sure, but that is the next diagnostic step to take. I also aked how much it would cost to fix he stated $700 and they would not cover it, because my VIN number is not covered under the recall. Misty at corporated was trying to reduce price, but dealship is not willing to work with Dodge corporate. Misty authorized a rendal car, I'm having to pay for the insurance incase I have an accident. This needs to be investigated and all 2008, 2009, and 2010 need to be covered under the recall. All models are having the same problems.
We pulled out of a parking lot onto a primary road and as soon as we stepped on the gas a loud sound occurred. We thought we were hit from behind. Then all the dashboard lights started flashing. The engine was overheating and we could not go over 15mph. We pulled into the next parking lot. We turned off the car and waited for 10 minutes for it to cool. We started it again and tried to drive but could not go over 15 mph. I brought the car in immediately to the dealer and 4 days later I was called the service tech said it was the pcm and it would be replaced under warranty. After the pcm was replaced they called again and said the car is still not running and they tested it with a caravan tipm and it is a tipm problem and I needed to pay for that repair. The tipm was working when I brought it in and then after they tried to repair it they said the tipm was not working. My car was in service for 30 days. I got calls the part was on back order, no it came in, not it was for another car, it is on backorder and corporate was in on it also because I placed over 62 calls to the dealer and corporate and only received 6 calls from Dodge. Now there is a class action lawsuit about the tipm. Background information on the vehicle includes numerous dealer service visits complaining of non-starting and stalling. Only to be told they could not duplicate the problem.
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There is a u67 by fca recall on my 2014 Dodge Journey which I was not notified by the dealer! I found out about the recall after paying to have the catalytic converter replaced mysel! however my car decided to go into a limp mode which it has done since I purchased the vehicle in 2013 but this time it is staying in limp mode so I researched recalls, there is also t47 and u49 when I towed my vehicle to the dealer they informed me the converter I had put on does not meet standards and they were going to replace it again and also do the other two recalls as well and then they informed me they could not do the u49 or u67 because the vehicle does not have the original engine! they told me and gave me documentation that the only recall done was t47 however they reported to fca that the u67 was complete when in fact it has not been completed! the vehicle is stuck in limp mode because it needs the pcm flashed and they will not do the recall u67 or u49 on my vehicle and sent me away to drive the vehicle 89 miles home in limp mode! this vehicle had had a pcm issue since I bought it in 2013 causing a number of unsafe malfunctions I mentioned in complaint # 11337435 and 11337440! this vehicle needs to be taken off the road and a new vehicle given to me free of charge or money back! fca needs to know u67 has not been completed on my vehicle,.
The contact owns a 2009 Dodge Journey. While the contact was driving approximately 20 mph the vehicle stalled without warning. Upon restarting the vehicle the contact was able to continue driving normally. The failure occurred ten different times and on one of the occurrences the vehicle failed to restart. The vehicle was taken to an authorized dealer on four separate occasions. In addition, the vehicle was also taken to an independent mechanic numerous times for the identical failure. The solenoid pigtail wire harness was replaced by the dealer; however after the repair the failure recurred. The contact discovered there were several recalls related to the defect under NHTSA campaign 08v247000 (electrical system:wiring), NHTSA campaign id number 09v082000 (electrical system) and NHTSA campaign id numbers 08v528000 (power train:automatic transmission:control module (tcm, pcm)); however, the VIN was ineligible for the recall defects. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 80,000.
Problem Category | Number of Problems |
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Power Train problems | |
Transfer Case problems | |
Automatic Transmission Control Module problems | |
Transmission Noise problems | |
Vehicle Shudder problems | |
Automatic Transmission problems | |
Transmission Failure problems | |
Driveshaft problems | |
Transmission Fluid Leaking problems | |
Transmission Not Go Into Gear problems |