Front Suspension Lower Ball Joint Problems of Dodge RAM

The contact owns a 2003 Dodge Ram. While performing an oil change, the dealer stated that all four lower ball joints were loose and needed to be replaced. While driving at low speeds, 10mph the steering wheel began shaking. The failure occurred at 49500 miles. The current mileage is 52000. The engine size is not available.

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My wife was driving our 2000 Dodge dakota quad cab in a parking lot when the lower driver side ball joint failed causing a crash into a concrete pole at the driver side door. There were no unusual noises before the failure and the upper ball joints had been replaced this year as part of the recall on all dakotas. This caused my wife to hit her head on the driver side window on impact.

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When the steering wheel was turned left or right there was a loud squeaking sound coming from the wheels. Dealer inspected the vehicle and found that the upper and lower ball joints were worn out.

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Consumer states vehicle having alignment problems. Took vehicle to dealer, who diagnosed that all front ball joints have failed.