Air Bag Problems of Dodge Ram 1500 - part 1

The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 16v352000 (air bags). The contact stated that several local dealers were contacted by phone, and the contact was informed that the parts would be available within 2-3 months. The contact stated that the vehicle was unable to be registered with an unrepaired recall. The message “do not drive” was displayed.

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The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 16v352000 (air bags) however, the part to do the recall repair was not yet available, even though the recall stated that parts were available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and stated that the part for recall repair was not available, nor was there a service center to perform the recall repair.

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Brought my 2003 Dodge Ram 1500 to romeo Dodge to have a passenger airbag recall repair on [xxx] and I was called one hour later and told my airbag replacement was finished and I could pick up my truck. So I picked up my truck and drove it from romeo Dodge [xxx] to [xxx] where I live I parked the truck . We were sick for a few days after we parked the truck home it wasnt moved at all until a few days later I tried to start my truck and it would not start , so I tried again and the truck started briefly and the gauges were going crazy and truck started bogging badly and shut off and wouldn't start again so I complained to romeo Dodge about this and the service manager jason said the truck drove home to my house fine and that whatever is wrong is not romeo Dodge's responsibility . So I called back and asked to speak with general manager and I spoke to chad general manager and he said the same at first. Then finally he sent a tow truck to pick up my truck and bring it back to the service center and re-evaluate what they did to my truck and brought me a loaner car after hours of disputing the facts . . A few hours later chad called me back and said my truck starts and I can come pick it up. So I drove to kingston again and when I got there my truck was not finished so I waited and then I got inside my truck to start it up to get ready to leave and put into reverse and truck wouldnt move unless I pressed the gas all the way down. Then we put it in park and called for the technician to come back over . Then the gauges were not working in the dashboard either after the air bag replacement . And ine of the technicians said he believed the truck may be in limp mode. So the service manager had to keep calling chad the general manager who refused to come downstairs and address this situation that was very stressful already. Chad said when he towed the truck back to romeo Dodge he was only supposed to get the truck to start again. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 15v313000 (air bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available and were on backorder. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

The recall cannot be completed because the parts are unavailable. We have contacted the service department in the dealership a number of times. They told us the parts are not available and cannot give us a date to repair it. They referred us to Chrysler's main headquarters and no body there has an answer to when these parts will be available either. This mandate was never made public, the only way we found out was when we went to have the vehicle inspected. Meanwhile it cannot be driven or inspected.

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The contact owns a 2004 Dodge Ram 1500. The contact stated that the vehicle failed an inspection because the VIN was included in NHTSA campaign numbers: 16v352000 (air bags) and 15v313000 (air bags); however, the parts to do the recall repairs were not yet available. Four dealers were contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was notified of the issue, but no assistance was provided. The contact had not experienced a failure.

Vehicle: 2004 Dodge Ram 1500 I was the driver and sole occupant of my 2004 Dodge Ram 1500 and was wearing my seat belt. I was traveling westbound on [xxx], shortly after passing [xxx], when I was involved in a three-vehicle collision. The first vehicle stopped abruptly, resulting in the collision. I was traveling approximately 50–55 mph before the collision, and my truck sustained a significant frontal impact. Despite the frontal impact, the driver’s frontal airbag did not deploy. There were no passengers in the vehicle. The component/system of concern is the driver’s frontal airbag and supplemental restraint system (srs). Prior to the collision, I was not aware of any airbag warning lights, warning messages, or other symptoms indicating that the system was malfunctioning. The exact reason for the airbag non-deployment is currently unknown. The vehicle has not yet been inspected or altered to determine the cause. The truck is currently secured at my residence in its post-collision condition. It has not been repaired, dismantled, modified, salvaged, or otherwise disturbed since the collision and is available for inspection upon request. I am reporting this incident because the driver’s frontal airbag failed to deploy during a significant frontal collision. I am requesting that the airbag non-deployment be documented and investigated to determine whether a defect or malfunction in the airbag/srs system contributed to the failure to deploy. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2005 Dodge Ram 1500. The contact received notification of nthsa campaign number: 16v352000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experience a failure.

Takata recall parts delay - manufacturer repair failure. I am filing this complaint because Chrysler/fca and its authorized dealer network have failed to provide the necessary remedy parts for an active, critical safety recall within a reasonable timeframe. My 2004 Ram 1500 is subject to the urgent takata airbag recall. I contacted the manufacturer's official recall helpline and multiple local authorized dealerships to schedule the repair. I was formally informed by all parties that they are experiencing severe supply issues sourcing the required replacement parts. The last communication I received from the manufacturer regarding this issue was on July 1st, 2026. Since that date, there has been a total lack of communication, updates, or a timeline for when these safety-critical parts will become available. Because of this parts shortage, I was forced to park my truck completely idle for over two consecutive months, as the vehicle could not pass its required state safety and emissions inspection without the recall being resolved. This supply chain failure has completely stripped me of the use of my vehicle, creating a severe logistical hardship while leaving an unaddressed, potentially lethal explosive airbag inflator in my vehicle. I am requesting that NHTSA investigate fca/Chrysler's compliance with their legal obligation to supply safety recall remedy parts in a timely manner.

The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 16v352000 (air bags); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet contacted.

I am the owner of a Dodge ram truck that is currently under an active and urgent stellantis "stop-drive" safety warning due to the defective takata airbag inflator recall. I am writing to file an official complaint regarding the manufacturer's failure to provide a remedy within a reasonable timeframe, as required by federal law. I contacted an authorized dealership to schedule the recall repair. I was initially told the wait for the replacement part would be two weeks. It has now been over three months, and the dealership still has not received or provided the necessary repair parts. Because of the official "stop-drive" order issued by the manufacturer, I cannot legally, safely, or responsibly drive my vehicle. However, I am still forced to pay ongoing auto insurance premiums for a truck that has been rendered completely unusable for a quarter of a year due to this parts shortage. The manufacturer is failing its statutory obligation to remedy this critical safety defect in a timely manner, and they have not proactively provided me with alternative transportation or a mobile repair solution to resolve this dangerous situation.

The contact owns a 2004 Dodge ram. The contact stated that the recall notification letter for NHTSA campaign number: 16v352000 (air bags). The contact was unable to register the vehicle at the dmv. The local dealer was contacted, who informed him the part was backordered. The vehicle was not repaired. The manufacturer was not contacted. The contact had not experienced a failure.

Takata recall. The contact owns a 2004 Ram 1500. The contact received notifications of NHTSA campaign numbers: 16v352000 (air bags) and 15v313000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact was concerned about his safety because of the "do not drive warning," and the vehicle was unable to pass state vehicle inspection due to unrepaired recalls. The dealer and a second dealer, royal Chrysler motors, inc. (3961 waverly rd, owego, NY 13827), were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2005 Dodge Ram 1500. The contact stated while getting the vehicle's state inspection done, the contact received notification of NHTSA campaign number: 15v313000 (air bags), of NHTSA campaign number: 16v352000 (air bags), and NHTSA campaign number: 14v796000 (power train) however, the contact stated that he had reached out to a dealer, but they decline to service the vehicle due to not having the remedy available. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 216,600.

Dealer says part has been backordered for 165 days. My vehicle is not currently legal to drive because the nys inspection has expired. . Getting a huge runaround from the dealer.

The contact owns a 2004 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 16v352000 (air bags); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact was informed that parts were on back order for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.

I have been trying for over two years to have my local Dodge dealership process the recall for my takata airbags (sandy sansing Dodge in milton FL). Every attempt is either met with being disconnected from the call or being told I will be called back, and it never happens. I havr also attempted to call fcas takata recall department with similar results.

I have three recalls on my 2005 Dodge ram - driver air bag, passenger air bag and rear axle pinion nut. I called the Dodge dealer in my city and was told the Dodge dealer cannot work on vehicles over [xxx] years old even if it is for a recall. Pedder Chrysler Dodge ram + Jeep of poway, 13811 poway road poway CA 92064 [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See attached document for complaint.

The contact owns a 2006 Dodge Ram 1500. The contact received notification of NHTSA campaign number: 16v352000 (air bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

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Involved in an accident 2/09/26. Air bag did not deploy. Fractured sternum as a result.

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The contact owns a 2011 Ram 1500. The contact stated that the air bag warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 172,000.

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The contact owned a 2004 Dodge Ram 1500. The contact stated that while making a right turn into oncoming traffic, the vehicle rear-ended a semi-truck in front, where it came to a stop. No warning lights illuminated. The contact stated that the air bags failed to deploy during the collision. Additionally, the seat belts became inoperable and failed to restrain the contact, causing the contact to strike the windshield. The contact sustained a 2-inch cut that required 15 stitches, an eyelid injury that required 7 stitches, multiple bruises, and whiplash injuries, and was transported to a local emergency room for medical treatment. A police report was filed. The vehicle was destroyed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 200,000. The VIN was not available.

Louisville Chrysler Dodge Jeep ram. 5311 dixie hwy, louisville, ky 40216. I took my truck into this dealership to have the airbags replaced due to a recall and to have a keyless entry remote programmed. The service tech told me it was going to take a day or two to get the airbags replaced and warned me about possibly breaking my dashboard (without replacement or reimbursement) due to the known cracking dashboards on this truck. I told them to be careful (as the dashboard was in pristine condition) and go ahead with the programming and airbag recall. This was my only ride as I live an hour away, and they did not have a courtesy car for me to use, so they ended up calling an uber to get me home. A few hours later, I got a text from the service tech saying everything was done and I could come pick up the truck. I asked if everything was done, remote programmed and airbags replaced. They said no. . . The next day I tried to text the tech to get a ride back to the dealership but no one responded. I called the dealership multiple times and finally got ahold of a person who had no clue what was going on. They then told me that the tech went on vacation and reassigned my truck to another tech. They couldn’t get an uber back to the dealership, so I ended up driving there with my wife. They gave me a report of the inspection that they did on the truck and it said that the battery terminals were ok even though it has a sheetrock screw holding it in place. On arrival, the truck looked like it wasn't touched. Cover screws still had dust on them and the driver airbag cover was the same. I called them out on it and they reassured me that it was indeed replaced and the driver airbag cover was reused. Many months later I got a carfax report from this dealership and I looked at it to find out that I still have a passenger airbag recall on the truck. I got a letter also saying I should stop driving the truck because of the airbag recall.

Driver warning light came for airbag, yes it could be if deployed, no dealer has confirmed (but looked up recall # 15v459000), called molar said no recall on my vehicle…. , no one else looked at vehicles book says to immediately take to dealer, yes warning light on follow book info and it appeared 9/8/24.

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I tried to get the service done iam a one vehicle owner the dealership told me I had to pay out of pocket for the rental car with no set day of service the dealership didn’t care whether I got the recall done cause of the year of the vehicle they provided no transportation solution.

The dash warning light appeared referring to a possible problem with the airbags. I took vehicle to the local dealer and I was informed after their inspection that I did have a problem the passenger airbag. They said they would need to replace passenger seat airbag and wiring harness associated with that device.

Unknown.

Passenger side airbag exploded while sitting in my yard.

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Refuse a loaner car while the recall gets done.

The contact owns a 2003 Dodge Ram 1500. The contact stated that while driving at slow speeds, the driveshaft detached. Due to the failure, the gear oil and rear differential fluid leaked out of the vehicle. The contact was able to temporarily repair the driveshaft. The dealer and the manufacturer were notified of the failure but offered no assistance. Additionally, the VIN was included in NHTSA campaign number: 15v312000 (air bags) however, the contact was informed that due to a crack in the dashboard, he would be charged for the repair. The vehicle was not repaired. The failure mileage was approximately 230,000.

The contact owns a 2005 Dodge Ram 1500. The contact received notification of NHTSA campaign numbers: 16v352000 (air bag), 15v313000 (air bags), and 14v796000 (power train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Airbag did not deploy. Acm signaled deployment but airbags did not inflate. Need assistance in finding out why the airbags did not fire. Det. [xxx] #[xxx] vehicle crimes/traffic[ unit dallas police department [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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My first and foremost issue is that the current to recalls that are still open on my vehicle or issues back in 2015 it now being 2023 I recently have been notified of this urgent safety recall on my vehicle approximately 2 -3 months ago of 2023. I received my first recall of these currently open safety recalls upon my vehicle. The next day I called a few different shops they stated it would take a few weeks too fit me in. Most definitely being frustrated with this two week duration having to wait to drive my vehicle again making other arrangements far further than just a vehicle of recreational use this vehicle is my livelihood and how I support my family and only vehicle also having a 1-year-old and a 3 year old child makes everything extra complicated trying to have to get around now without my only vehicle with two children dare what I put them in that vehicle now knowing they could possibly have shards of metal explode at any time with the dangerous recall that makes me not even want this vehicle anymore just because of the specific reason. . . The thought of even putting my children back in that vehicle even if these open recalls even if these safety recalls were timely repaired as promised on every single letter that I have received. . . Makes me feel completely unsafe knowing that maybe the replacement also could be defected or the dealership lied and didnt replace my airbags and said they did, as I have had a few different auto mechanic shops say they had replaced items that I paid for them to fix but they were unaware that I had took pictures prior to them working on my vehicle just in case something like so would happen. . . I can go on and on about this situation long story short since I have received my recall letter I have been promptly trying to get the addressed recalls fixed and I am out of patience and I also an absolutely unsatisfied in every which way possible. . . I am demanding the manufacturer to replace my vehicle with a vehicle of equal w/o recalls.

Got in a accident and the airbags did not deploy.