Door Problems of Ford Edge - part 1

The contact owns a 2018 Ford Edge. The contact stated while the vehicle was parked, the driver's front door was opened and the contact noticed a popping sound. The contact's husband inspected and noticed that there were cracks within the door well where the check arm spot well connected. The vehicle was taken to the dealer, however the contact was informed that the repair was not covered under any unknown recall repair or special programs. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact was concerned about the failure, the contact stated that the four grandchildren are regular occupants of the vehicle. The contact stated that she was frightened that the doors would detach and fall off while the grandchildren were occupants of the vehicle. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 68,000.

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The contact owns a 2019 Ford Edge. The contact stated that the driver's side door was making an abnormal squeaking sound. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door needed to be replaced. The dealer informed the contact that rainwater had entered the door and the door’s structure was deteriorating. The vehicle was not repaired. The manufacturer was contacted and opened a case and referred the contact to the NHTSA hotline. The failure mileage was approximately 40,000.

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The contact owns a 2018 Ford Edge. The contact stated when opening the frond driver side door there was a squeaking sound and the contact had to hold the door to keep if from bending toward the front of the vehicle. No warning lights was illuminated. The vehicle was taken to the dealer who diagnosed the vehicle stating contact the contact must hold onto the door to keep if from bending towards the front end of the vehicle. The vehicle was not repaired due to cost. The manufacturer was not notified of the failure. The failure mileage was approximately 78,000.

The contact owns a 2012 Ford Edge. The contact stated that all four door latches were inoperable, causing the door ajar light to remain illuminated. The contact stated that the failure caused the battery to be drained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,862.

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I believe the sunroof package to be defective as well as the electric system that is connected to the systems. I have brought the issue up with the dealership and they did not perform a proper diagnostic on the part to report any issues. I believe this is a safety issue as the windows and back gate open without prompt. I don't use the sunroof because it hasn't opened since a short time after my purchase. When the sunroof opened I tried to close it and the element that closes it popped above my head and threw the panoramic glass off the track. I took the vehicle in to point of purchase and they did not perform a proper diagnostic on it to tell me whether it was safe to close or not. So if this could be resolved I would appreciate it. When I went online to trouble shoot a solution or cause I found similar cases of issue with the panoramic sunroof components. Thank you.

The contact owns a 2007 Ford Edge. The contact stated that their vehicle's passenger rear sliding door failed to close. The contact noticed that the wires had been burnt. This later caused malfunctions with the passenger head lamp and brake lamp to fail. The contact stated that while pulling into a stop at a stop light they noticed smoke coming from under the hood of the vehicle. The contact drove about a mile and half at a slow speed to the nearest certified mechanic who stated that the wire harness for the sliding door needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue and confirmed their vehicle's VIN was not included. The approximate failure mileage was 93,000.

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Door ajar light strays on although door is completely closer, not allowing for door to lock and causing a distracting dinging sound with trying to drive, this also causes the other doors not to lock, as well as kills the battery leaving people stranded.

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Door ajar warning even though the door is closed. Doors will not lock and interior lights remain on.

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• what component or system failed or malfunctioned, and is it available for inspection upon request? the left back door sensor malfunctioned. Yes, it can be inspected once the battery is charged or replaced. • how was your safety or the safety of others put at risk? it would not automatically lock the doors while driving. The vehicle is used to transport children. It would say the door is open despite it being closed and locked. The alarm would randomly go off with no one around. • has the problem been reproduced or confirmed by a dealer or independent service center? the sensor malfunctioned so much, my battery is now dead. It has not been confirmed by a dealer or service center. • has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? no, it has not been inspected by anyone yet. • were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? the messaging system would randomly tell me my door was open despite it being closed. It became more and more frequent as time went on. Before my battery died, it was happening 3-4 times a night. The issue first appeared in may or June of 2021.

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Left rear door ajar light remains on even when door is fully closed. Interior lights remain on while driving. Vehicle is garaged when not in use.

The contact owns a 2012 Ford Edge. While the vehicle was parked and unoccupied with the engine running, the door ajar warning indicator illuminated. The contact also stated that the door ajar chime was audible and the advance trac warning indicator illuminated. The dealer (hixson Ford of monroe, 6300 frontage rd, monroe, la 71202, (318) 388-3300) was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failures. The approximate failure mileage was 84,500.

The contact owns a 2011 Ford Edge. The contact stated that the driver's side door failed to work and the door ajar warning indicator illuminated. The dealer and manufacturer were not contacted. The vehicle was not diagnosed or repaired. The approximate failure mileage was 96,000.

The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning indicator was constantly illuminated even though all the doors were closed. The contact stated as a result, the interior lights in the vehicle remained illuminated. The vehicle was taken to bill collins Ford where it was diagnosed that the driver-side door latch needed to be replaced. The manufacturer was notified of the failure however no further assistance was offered. The failure mileage was approximately 88,000.

The contact owns a 2011 Ford Edge. The contact stated that the instrument panel constantly indicated that the rear driver side door was open when, in fact, the door was completely closed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 130,000.

The contact owns a 2013 Ford Edge. While stationary, the vehicle displayed "door ajar" when the driver's door was already closed. The contact had to open and close the door several times before the "door ajar" warning went off. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 54,000.

The contact owns a 2010 Ford Edge. While driving various speeds, the vehicle made a chime sound and the door warning indicator illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.

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The contact owns a 2013 Ford Edge. The contact stated that when the vehicle was started, the front driver side door ajar and the �place the vehicle in park� warning lights illuminated. The contact stated that the failure recurred intermittently and caused the doors to not be able to lock. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 38,000.

The contact owns a 2013 Ford Edge. While the vehicle was stationary, the "door ajar" indicator remained illuminated while all of the doors were closed. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 89,000. The VIN was not available.

The contact owns a 2011 Ford Edge. While stationary, the vehicle experienced an electrical failure. The contact stated that the rear passenger door had a chip incorrectly installed, which caused the instrument panel to display "door ajar" even after the door remained closed. The contact stated that the interior lighting remained illuminated when the vehicle was off. Sam pack's five star Ford in carrollton, texas was made aware of the failure and referred the contact to Ford. The manufacturer was made aware of the issue and stated that the VIN was not included in the recall. The failure mileage was approximately 60,000.

The contact owns a 2013 Ford Edge. The contact stated that the door ajar sensor warning indicator illuminated. The vehicle was serviced per a warranty, but the remedy failed to repair the vehicle. The indicator illuminated after the warranty expired a year later. The manufacturer was notified of the failure. The failure mileage was approximately 42,000.

The contact owns a 2009 Ford Edge. The contact stated that the front passenger door sensor erroneously indicated that the door was open, which caused the interior lighting and exterior mirror lights to remain illuminated while driving. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.

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The contact owns a 2011 Ford Edge. The contact stated that the driver side door ajar warning indicator illuminated on the instrument panel and failed to turn off. As a result, the vehicle lost power. The vehicle was taken to a dealer, but the failure was not able to be diagnosed. The vehicle was not repaired. The failure mileage was 53,000.

The contact owns a 2012 Ford Edge. While accelerating from a stop, the door ajar warning indicator illuminated for the driver's side door. The contact also stated that the doors would not lock. The vehicle was not diagnosed or repaired. The vehicle was taken to the dealer, but was informed that there was no warranty and the repair would be at the contact's expense. The manufacturer was not aware of the failure. The failure mileage was approximately 49,000.

The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning indicator illuminated while attempting to drive. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.

The contact owns a 2011 Ford Edge. The contact stated that the door ajar warning indicator illuminated and remained lit even though the driver's side door was closed. The contact stated that the interior lighting remained illuminated and caused decreased visibility while driving. The kingsville dealer was contacted, but was not repaired due to the diagnostic cost. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000. The VIN was not provided.

The contact owns a 2013 Ford Edge. While the vehicle was stationary, the door ajar indicator remained illuminated. In addition, none of the doors would lock when prompted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.

The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning indicator illuminated and prevented the doors from locking. The dome light above the passenger remained illuminated, which indicated that the doors were open. The dealer was notified and diagnosed that the door ajar switch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 45,000.

The contact owns a 2013 Ford Edge. The contact stated that the driver side door ajar warning indicator illuminated while the door was closed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000. The VIN was not available.

The contact owns a 2011 Ford Edge. While driving at an unknown speed, the door ajar warning indicator illuminated and the parking and cabin lights remained illuminated indefinitely. As a result, the battery died. The contact took the vehicle to a dealer where the failure was remedied, but the failure recurred. The manufacturer was not made aware of the issue. The VIN was unknown. The approximate failure mileage was 59,000.

The contact owns a 2013 Ford Edge. While the vehicle was parked, the door ajar warning light illuminated. In addition, all the doors failed to remain locked. The failure occurred constantly. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 40,000.

The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning indicator illuminated. The doors were unable to be locked. The dealer diagnosed that the door locks and sensors failed. The door sensors and locks needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 37,000.

The contact owns a 2012 Ford Edge. The contact stated that the door ajar warning indicator was constantly illuminated. The vehicle was taken to the dealer where it was diagnosed that a sensor for the driver side door needed replacement. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure occurred for approximately four months every day. The VIN was unknown. The approximate failure mileage was 45,000.

The contact owns a 2013 Ford Edge. While driving various speeds, the door ajar indicator was constantly displayed. The contact stated that the failure affected the door on the driver's side. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 35,760.

The contact owns a 2013 Ford Edge. While parked, the front passenger side door sensor light illuminated and chimed in the vehicle. The failure prevented the doors from locking manually and electronically. The failure previously occurred on the front driver side door too. The vehicle was not taken to a dealer. The manufacturer was not made aware of the failure. The failure mileage was 25,000.

The contact owns a 2012 Ford Edge. The contact stated that the warning light indicator illuminated when the front passenger side door was closed, which indicated that the door was ajar. The interior dome light remained illuminated. The contact applied force several times to close the door, but the failure recurred. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The approximate failure mileage was 112,000.