Hatchback/liftgate Problems of Ford Edge

The contact owns a 2019 Ford Edge. The contact stated that while opening the liftgate to place groceries inside the vehicle, the liftgate attempted to close and in the process the liftgate quickly closed, knocking the contact to the ground. No warning lights were illuminated. The contact was not injured, and no medical attention was needed. The local dealer was not contacted, and the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 55,124.

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The liftgate consistently shows ajar and battery dies. Replaced liftgate latch and still doesn’t work properly.

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The contact owns a 2017 Ford Edge. While driving unknown speeds and when the vehicle was parked, the liftgate would not close and the liftgate warning indicator illuminated. The vehicle was taken to a local dealer (Ford of kirkland located at 11800 124th Ave ne kirkland, wa 98034 888-902-1374) where it was diagnosed that it was a design flaw. The vehicle was not repaired. The manufacturer declined to repurchase the vehicle and offered no assistance. The failure mileage was 1,259.

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The contact owns a 2016 Ford Edge. The contact stated that the liftgate independently fell and pinned the contact between it and the vehicle for a few minutes. The contact stated that the liftgate was able to be opened after an additional amount of effort was exerted. The vehicle was taken to natsey Ford where it was diagnosed that the vehicle was worked as intended. The manufacturer was notified of the failure. The contact sustained moderate bruising on the back and neck due to the force of the liftgate. Medical attention was not required. The failure mileage was approximately 3,400.

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The contact owns a 2013 Ford Edge. The contact stated that the driver side door rear hatch would not open. The vehicle was not diagnosed or repaired. The failure mileage was 8,000.

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The contact owns a 2013 Ford Edge. The contact stated that the door ajar warning indicator illuminated and the interior lighting remained illuminated. In addition, the electronic panel failed to function properly on the driver's side and the liftgate failed to remain closed. In addition, the front and rear passenger side doors randomly failed to remain closed. The vehicle was taken to the dealer and the sensors were cleaned. Two months later, the failures recurred. The manufacturer was not notified. The failure mileage was not available.