Side/window Air Bag Problems of Ford Edge

Ford Edge owners have reported 29 problems related to side/window air bag (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Edge based on all problems reported for the Edge.

1 Side/window Air Bag problem of the 2010 Ford Edge

Failure Date: 08/30/2019

Sames dealership in bastrop texas says the drivers side airbag is not on the recall. . Therefore they would not change out for me.

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2 Side/window Air Bag problem of the 2010 Ford Edge

Failure Date: 12/15/2018

I was making a left hand turn onto a main road another driver broad side hit me on the driver side of the car side airbags never went off that I paid for and could of saved my injuries they were part of my purchase of the car to save me my car the insurance company has it as a total loss does not help me none.

3 Side/window Air Bag problem of the 2008 Ford Edge

Failure Date: 07/01/2018

Takata recall - in July 2016 I was mailed a recall letter # 16s384 that my passenger side airbag was defective. I was informed this would be fixed no later the the end of sept. 2018. This recall has not been completed. My local Ford dealer continues to tell me there nothing they can do as replacement parts are not available. Is there any thing that ntsb can do to get this completed?.

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4 Side/window Air Bag problem of the 2007 Ford Edge

Failure Date: 06/25/2018

Takata recall- I was notified through the mail that my 2007 Ford Edge passenger side air bag was on recall. I made numerous calls to my Ford dealer, the last being June 25, 2018. I was told that they still did not have the replacement air bags in yet and did not know when they would be getting them in.

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5 Side/window Air Bag problem of the 2007 Ford Edge

Failure Date: 06/15/2018

Takata recall korum Ford puyallup, wa would not fix the airbags. Korum claims no new airbags available and it "doesn't matter" because only passenger side airbag is "bad".

6 Side/window Air Bag problem of the 2017 Ford Edge

Failure Date: 06/10/2018

"takata recall" I have a slit on my passenger side airbag. I just noticed it one day getting in my car. I took it to oxmoor Ford several times,they took pictures and finally called me back after several times being there and said they were not going to fix it.

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7 Side/window Air Bag problem of the 2007 Ford Edge

Failure Date: 12/05/2017

Takata recall - I received a notice that our passenger side airbag is being recalled. I called the listed dealer in long beach, CA (worthington Ford) to get them replaced and he informed me that these airbags are not available to replace yet (it says it has been recalled since 2016). I am very concerned as this is supposed to be our safe family vehicle (I have a 4 year old) and I do not feel safe knowing that we have a defective airbag. Please advise what we should do.

8 Side/window Air Bag problem of the 2010 Ford Edge

Failure Date: 11/06/2017

"takata recall" I received a notice of the passenger side air bag being defective and in need of replacement. I have contacted the dealership multiple times over the last two years to ask for it to be replaced. I have been told each time I call that there are no air bags available for replacement. So I still have a recalled air bag in place in my vehicle. I am concerned that due to the takata bankruptcy that I will be left with no replacement of the air bag and have an unsafe vehicle. I just want the air bag replaced.

9 Side/window Air Bag problem of the 2008 Ford Edge

Failure Date: 10/30/2017

"takata recall"-the June 2016 recall notice for my 2008 Ford Edge having a defective driver side airbag has not been remedied as the leif johnson Ford dealership in buda, texas does not have airbags available as of October 30, 2017 and the recall notice was in June 2016.

10 Side/window Air Bag problem of the 2016 Ford Edge

Failure Date: 06/26/2017

Takata recall- adaptive steering fault-my vehicle was purchased on November 16, 2016 and in that time its been to the dealership 3 times for an adaptive steering fault warning that came on shortly after purchasing the vehicle, to which no one could figure out why. By my third attempt to bring this to the dealership they finally told me that had to replace the whole steering wheel. The dealership then showed me a notice that was sent out back before I bought my car that this was an issue regarding the steering this notice was dated November 3, 2016. I originally bought this vehicle for its safety due to having a 5 year old and currently pregnant, then to find out that this had a defect before purchasing that I was unaware of and yet lead to believe it was still safe. Then I received a recall for the drivers side airbags not fully filling up and those had to be replaced. I have called back in June when I received the letter and have been told that they are still waiting for the parts to come in. It is now September 26 with no answers on when these two will be fixed for a 4th time. I was told that when replacing the steering wheel I might lose out on some of the technology that I purchased my car with and I expect some kind of compensation for this. The steering defect warning would randomly come on, sometimes when I turned the car on, sometimes when I turned the wheel, sometimes would turn off and then randomly come back on. The dealership did do a software update which changed the feel of the steering wheel completely and the warning came back on two days later. As you can see this brand new vehicle isn't even a year old and has been in the shop more than my used car. Every time I have to leave my car and they refused to give me a loaner car making me miss work every time.

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11 Side/window Air Bag problem of the 2010 Ford Edge

Failure Date: 09/21/2016

Takata recall. This car is under recall for the passenger side airbag. I did not receive any notification and Ford is unwilling to provide a loaner. They have no eta for the repair, but are guessing second quarter 2017. So we are supposed to drive this car until second quarter 2017 without using the passenger seat or sitting anything in the passenger seat?? really? Ford should be providing free loaners and should have notified our family by mail!! same airbag with a Subaru we own and yet Subaru notified us by mail and provided a free loaner. The ntsb should be more protective of consumers where Ford is concerned.

12 Side/window Air Bag problem of the 2008 Ford Edge

Failure Date: 09/01/2016

Takata recall. I filed a request with bill currie Ford for replacement of my takata airbags over a year ago. They still are saying they do not have parts in stock for the passenger side. They sold me this vehicle in 2014 knowing that this was a problem and did not reveal the problem at the time. For over a year they have failed to respond to replacing my airbags even though I have requested it 3 times. They are finally replacing the driver's side airbag next week but are saying they still do not have parts for the passenger side.

13 Side/window Air Bag problem of the 2011 Ford Edge

Failure Date: 08/01/2016

When driver side door is shut light stays on and says door is ajar, makes battery run out of juice. Passenger side air bag is off at all times even when passenger is sitting in seat.

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14 Side/window Air Bag problem of the 2009 Ford Edge

Failure Date: 07/18/2016

Have received several recall notifications concerning the passenger side air bag in my vehicle. I've checked with the dealer several times and am only told they are not available and I'll be notified when one does become available. Why isn't the NHTSA forcing the issue on these recalls? I've seen many complaints for all years and models so it is not just limited to my particular vehicle. If this is a safety issue, enforce the requirement!.

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15 Side/window Air Bag problem of the 2009 Ford Edge

Failure Date: 07/07/2016

2008 Ford Edge. Consumer writes in regards to front passenger side airbag safety recall. The consumer stated the recall repair exceeded a reasonable amount of time to be completed. Updated 09/20/2017.

16 Side/window Air Bag problem of the 2009 Ford Edge

Failure Date: 07/01/2016

Takata recall in July of 2016 I received notice that my passenger side air bag was under recall it has a takata air bag. I have called and complained to Ford motor CO. I have received no response and the airbag is still in my car. They assure me that there is no reason for alarm. They have no replacement at this time I call the dealership at least once a month to check.

17 Side/window Air Bag problem of the 2010 Ford Edge

Failure Date: 07/01/2016

Takata recall: Ford has no remedy/action for the replacement of our recalled takata passenger side airbag. Our dealer, star Ford in glendale, CA, has no answer. I have great anxiety over driving a car with the potential to kill myself or my passenger. The NHTSA should be forcing Ford to provide a remedy for car owners. We need to be protected from this massive fraud and abuse. Takata has now been convicted of multiple crimes, the customers of Ford are in danger and we are not receiving action. This is a considerable hardship to myself and I want Ford to take action - replace airbag immediately.

18 Side/window Air Bag problem of the 2010 Ford Edge

Failure Date: 07/01/2016

2010 Ford Edge. Consumer writes in regards to takata passenger side airbag safety recall. Updated 09/20/2017.

19 Side/window Air Bag problem of the 2008 Ford Edge

Failure Date: 07/01/2016

Takata recall and 3 letters from Ford warning me about passenger side airbag and one letter from takata about class action suit against takata. Metal fragments from ruptured airbag could cause serious injury or death and already has! Ford's solution "don't let anyone ride in passenger side!"! this is not acceptable!!!.

20 Side/window Air Bag problem of the 2010 Ford Edge

Failure Date: 06/01/2016

Takata recall, NHTSA recall number16v384. Since June 1, 2016, Ford has not replaced our front passenger side airbag. Due to the nature of the air bag problem we are not able to use the front passenger for fear of injury to the occupant. This is been going on for over a year,.

21 Side/window Air Bag problem of the 2010 Ford Edge

Failure Date: 06/01/2016

Takata recall. There has been a recall for over a year now and it has still not been resolved. Passenger side airbag recall from June 2016. I am filing a complaint because this is unacceptable.

22 Side/window Air Bag problem of the 2007 Ford Edge

Failure Date: 06/01/2016

Takata recall issued in June 2016 still is not repaired. I have called Ford and the local dealer (lucas Ford, burlington, NJ) I keep being told that they have no remedy for the defective passenger side airbag. Check back again. I just received another notice stating that parts are expected to be available in the spring of 2018. They also state that I should not allow anyone to sit in the passenger seat as they could be seriously injured. How can I tell my family and friends that they cannot sit in my 2007 Ford Edge vehicle?.

23 Side/window Air Bag problem of the 2008 Ford Edge

Failure Date: 03/01/2016

The contact owns a 2008 Ford Edge. While driving 20 mph, the contact crashed into the rear of a parked vehicle while making a sharp right turn. The driver side air bag exploded and cut the contact's face. Medical attention was not required. The contact was accused of a hit and run crash by the police. A police report was filed. The vehicle was repaired. The manufacturer was not made aware of the issue. The failure mileage was unknown.

24 Side/window Air Bag problem of the 2008 Ford Edge

Failure Date: 10/14/2014

I have receiving recall letters on my 2008 Ford Edge for a passenge-side airbag malfunction since October 2014. It is now November 2016 and the local Ford dealer tells me that the part is still not available. At assistance is greatly appreciated.

25 Side/window Air Bag problem of the 2012 Ford Edge

Failure Date: 07/18/2013

Passenger air bag turns off and then back on after from one to 30 minutes or more while driving dealer-no trouble found. Reported multiple times. Dealer finally replaced sensor module 2/17/14. Was better, but still failed when my friend who weighs 110 pounds was in the seat. Dealer replaced passenger seat tracks on 5/19/15. Better, but still failed. Back to dealer on 6/17/14 and again on 9/18/14. Finally said the system was working as designed even though my friend weighs 110 pounds. The owner's manual says that the air bag should be off when the seat is occupied by a small child. My friend is not a small child and always wears her shoulder and lap belt. The system worked perfectly for the first 29,000 miles and then started failing. The bad part is that the side air bags are disabled anytime the passenger air bag is off, thus she would have no protection in any kind of a roll over accident. The final words from the dealer are, "unable to find any problem with the system operation. Occupant determined to be small in stature causing system to deactivate. Reviewed with fse who is in agreement at this time". This is certainly a safety problem that should be addressed. The dealer won't say, or can't get any answer from engineering as to the minimum weight in the passenger seat to activate the air bag system. There must be a spec that all cars must meet.

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26 Side/window Air Bag problem of the 2010 Ford Edge

Failure Date: 08/24/2012

Passenger side air bag needs replacement.

27 Side/window Air Bag problem of the 2010 Ford Edge

Failure Date: 01/30/2011

The contact owned a 2010 Ford Edge. The contact was stopped for a traffic stop when another vehicle crashed into the driver's side of her vehicle. The side air bags did not deploy. The contact was uninjured however, two passengers sustained injuries to the shoulder and neck and were transported to the hospital via ambulance. The vehicle was destroyed. A police report was filed. The dealer was contacted who advised that he would contact the manufacturer and a representative would contact her. The contact was awaiting a response from the manufacturer in regards to the air bag failure. The failure mileage was 22,000.

28 Side/window Air Bag problem of the 2008 Ford Edge

Failure Date: 09/30/2008

I was involved in a lateral collision to the drivers side/door at an alleged 25 mph when a subject driving a 97 chevy cavalier, failed to stop at a red traffic signal at an intersection. Subject had a high level of intoxication (. 175 bac) & impaired judgment; he continued to accelerate through the intersection striking my vehicle in the drivers side door. I was the sole occupant and driver of the 2008 Ford Edge. The crash forces did push me through the intersection where my vehicle came to rest several yards from the point of impact. I was not able to open my drivers side window or drivers side door, several emergency personnel pulled and pried on the door until it opened to free me. The police report indicates that there was no airbag deployment; the officer who came to the hospital to follow up also voiced his disbelief that the airbags did not deploy. The property damage appraisers report specifically states that the side impact airbags did not deploy also. There was replacement of the entire left side from bumper to bumper. Includes replacing the l steering tie rod, l center pillar & rocker, l ctr pillar reinforcement, l frt seat assembly, both doors, fenders, underbody repair, seatbelt, alloy wheel/tire, and transmission problems. I'm an occupant protection coordinator & child passenger safety tech/instructor, and in correspondence with my colleagues in the safety industry, we're all shocked at the inoperability of my side impact airbags. I only had about 6500 miles on the vehicle at the time of the crash. I was transported by squad and treated for injuries to the entire left side of my body (specifically my head, shoulder, elbow, hip,) and the right side of my neck. Im still in need of and receiving medical treatments for the injuries caused by this crash. I field a complaint with Ford in oct 08 and submitted the claim to Ford (01/18/09). No acknowledgement or response to my claim has been received to date.

29 Side/window Air Bag problem of the 2007 Ford Edge

Failure Date: 08/04/2007

The contact owns a 2007 Ford Edge. While driving approximately 35 mph, the front and rear driver side air bags deployed. The vehicle was not involved in a crash. The vehicle was towed to the dealer and is awaiting for the cause of failure to be determined. The current and failure mileages were 1,200.



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