Sun/moon Roof Assembly Problems of Ford Edge

The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the contact heard a loud explosion coming from the sunroof of the vehicle. The contact also stated that the vehicle vibrated, and the sunroof detached from the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 42,399.

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The contact owns a 2020 Ford Edge. The contact stated while driving 70 mph, the sunroof exploded and completely fractured into several pieces. The contact stated that the glass fragments fell inside the vehicle. The dealer was contacted and informed the contact that there were no recalls on the VIN related to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 55,000.

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The contact owns a 2014 Ford Edge. The contact stated that while his wife was driving at an undisclosed speed, the sunroof unexpectedly exploded. The contact stated that there was no impact to the sunroof to have caused the sunroof glass to explode. There were no injuries sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 152,000.

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On 11/06/24 while driving around 20 mph I heard a loud pop. I looked around to see if something was hit now let the sunshade back and saw that the sunroof was shattered.

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The contact owns a 2018 Ford Edge. The contact stated while driving 45 mph, the sunroof glass exploded without impact, sending glass into the cabin of the vehicle. There was no injury sustained. The vehicle was not diagnosed nor repaired by the dealer or an independent mechanic. The contact stated that the sunroof glass was not replaced. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

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The contact owns a 2016 Ford Edge. The contact's daughter opened the partition for the panoramic sunroof and discovered that the rear stationery panel of the panoramic roof had developed several, spider web cracks along the Edge of the glass. The vehicle was taken to a dealer and the contact was informed that the vehicle was out of warranty and the contact was provided an estimate for the repair. The manufacturer was notified of the failure and provided a case number. The vehicle was not repaired. The failure mileage was approximately 71,000.

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The contact owns a 2024 Ford Edge. The contact stated that after his wife entered the vehicle and closed the front driver's side door, the sunroof exploded without any impact. The sunroof glass shards fell inside the vehicle and onto his wife, causing a bump on her head; however, medical attention was not received. The contact stated that the weather was freezing outside when the failure occurred. The vehicle was taken to the dealer, where pictures of the sunroof were taken and sent to the manufacturer. The contact was informed that the sunroof glass needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The manufacturer denied the sunroof replacement under warranty. The failure mileage was approximately 2,000.

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The contact owns a 2019 Ford Edge. The contact stated while driving 75 mph, the sunroof imploded and shattered inadvertently. The contact stated that the sunroof shade guard was closed at the time of the failure. The contact exited the highway and veered to the side of the roadway. The contact then drove for 40 minutes to the residence and parked the vehicle. The dealer was notified of the failure and informed the contact that the vehicle was unsafe to drive. The vehicle was not diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

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The contact owns a 2020 Ford Edge. The contact stated while her husband was driving 65-70 mph with her and her 21-month-old son in the rear seats, she heard abnormal exploding sounds and noticed that the sunroof glass panel had exploded into several pieces. There were no injuries sustained. The contact stated that the shade guard was closed at the time of the failure occurred. The contact's husband veered to the side of the road, where he removed and discarded the sunroof glass panel broken pieces. The contact stated that duct tape was applied to the sunroof several times while driving to the destination. Two unknown dealers were notified of the failure but did not provide any assistance. Additionally, the vehicle was taken to the local dealer, who informed the contact that the vehicle needed to remain with the dealer for diagnostic tests and repairs. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 27,000.

The contact owns a 2015 Ford Edge. The contact stated while driving approximately 43 mph, the sunroof exploded without impact. The contact pulled over and observed that the sunroof had shattered. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer. The windshield was not replaced. The manufacturer had not been informed of the failure. The failure mileage was approximately 116,004.

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The contact owns a 2018 Ford Edge. The contact stated while driving 40-50 mph, she heard an abnormally loud sound coming from the sunroof before the sunroof glass panel cracked. The contact drove to her residence, where she noticed that the sunroof glass was significantly cracked. The vehicle was taken to the dealer, who informed the contact that they could not assist. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown.

The contact owns a 2015 Ford Edge. The contact stated while driving at an undisclosed speed, he heard a loud abnormal sound while attempted to open the rear sunroof. The contact then stated that the sunroof failed to open and became stuck. No warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed that the sunroof needed to be lubricated. The vehicle was repaired however, the contact then stated that he noticed that the rear sunroof displayed a crack. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 85,000.

Moon roof glass cracked on its own, looks like a spider web. Afraid that glass cracks will continue to grow and begin leaking or worse chip off shards that could possibly cut skin. Has not been inspected by dealer, police, manufacturer or insurance. No warning lights or any other symptoms or indications - simply opened the roof cover one day & discovered the cracked glass. The moon roof electrical slide functions properly, it’s just the glass that is the issue.

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Driving on highway, was not raining snowing or hailing and sunroof spontaneously shattered. Did not see any debris and was not driving behind a truck or car that had any loose debris. No obvious sign of impact, the sunshade is intact and was not damaged.

The contact owns a 2018 Ford Edge. The contact stated that a crack extending approximately 4 feet had developed in the large glass sunroof panel. The contact indicated that no object had struck the sunroof to cause the crack. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 74,600.

The contact owns a 2016 Ford Edge. The contact stated that after entering the vehicle and opening the interior sunshade panel, it was discovered that the glass sunroof had cracked in multiple places. The cause of the failure was not yet determined. The vehicle was taken to the local dealer and the contact was informed that the glass sunroof needed to be replaced. The vehicle was not yet repaired. The manufacturer was also notified of the failure, but no assistance was offered. The failure mileage was 63,000.

On 10/22/2022 while driving on a highway at the posted speed limit, without warning the panorama sun roof exploded showering shards of glass on myself and my wife. The glass sunroof was properly closed but the inside headliner panel was open to enjoy the sun. The moderate average temperature outside at this time was approximately 68 degrees. This vehicle currently has approximately 12,250 miles on it. When the sunroof suddenly exploded, my wife sustained cuts to her hand and both of us were covered in shredded glass, including tiny glass shards embedded in our scalps. The explosion was so sudden and loud I nearly lost control of the vehicle. Fortunately, there was minimal traffic on the road at the time of the explosion with no vehicles immediately in front of us. Research has revealed many incidents of exploding sunroofs on various Ford models, with an exceptionally high incident rate for the Ford Edge model. It was further discovered that this exploding sunroof issue in various Ford models has been ongoing since 2008 with the Ford motor company being made aware of this defect. Research has further indicated to date, Ford has failed to issue a recall for this serious and dangerous defect. If our grandchildren had been rear seat passengers (which is often the case), this incident could have been tragically much worse. Not only did the exploding sunroof cause a serious, dangerous and injurious safety threat to us as passengers, getting the vehicle off the road (with the interior headliner panel closed) caused a safety threat to any nearby drivers as we could hear and see the remaining shattered glass flying off the vehicle into the roadway.

I came out to my car after work and the sunroof had exploded and was heaving upwards.

The contact owns a 2022 Ford Edge. The contact stated while driving at 60 mph, the sunroof exploded. The shade guard was closed at the time of the failure. The contact did not sustain any injuries. The contact veered to the side of the road for a moment. The contact was able to continue driving. The vehicle was taken to the dealer where it was diagnosed that the sunroof needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a auto body shop where it was being repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 20,000.

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 65 mph, she heard a sound like a gun shot and observed sunroof glass had detached and fallen onto the highway. The contact stated she pulled over to look at the sunroof and saw that the front Edge of the sunroof had shattered; however, the remaining glass was cracked. The contact had taken the vehicle to a local dealer; however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.

The contact owns a 2019 Ford Edge. The contact stated while driving at approximately 60 mph, the sunroof inadvertently exploded without warning. The vehicle was taken to the dealer where the contact was advised to contact the manufacturer for assistance. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the sunroof was not covered under warranty. The contact was referred to the NHTSA hotline for assistance. The failure mileage was approximately 85,000.

The contact owns a 2017 Ford Edge. The contact stated that the sunroof was damaged. The contact related the failure to heat or water damage. The contact also stated while driving approximately 5 mph, the transmission was slipping with an abnormal grinding sound. The check engine warning light was illuminated. The contact stated that the failure was related to NHTSA campaign number: 22v413000 (power train). The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 96,434.

The contact owns a 2021 Ford Edge. The contact stated while driving at 5 mph and approaching a traffic light, she heard a loud popping sound. The contact looked up and noticed that the sunroof glass had shattered and the shattered pieces were beginning to fall inside the vehicle. The contact closed the shade guard and veered to the side of the road. Upon inspecting the vehicle, the contact could not determine the cause of the failure. The vehicle was taken to the dealer who informed the contact that they would need to investigate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 800.

My wife was driving home from work when she said she heard what sounded like a gun shot! she was very very alarmed by it!! when she got home found that the panoramic sunroof exploded! I will take it to the dealer tomorrow!.

I was driving and my moonroof (vista roof) exploded while I was driving on the freeway and completely shattered. It sounded as if a gunshot went off and I was terrified I was being shot at. It was on a 4 lane highway with nowhere I could pull over so I continued until I got to work. The entire first panel had shattered immediately and luckily I had the fabric inside cover closed or I would have been covered in shatter glass. When the roof exploded, I was in traffic, it made me swerve in my lane with cars all around me. I was lucky enough to maintain my exposure so I could continue to drive and didn't cause an accident. This could have caused a horrible accident which would have involved the many drivers around me.

The rear roof glass spontaneously started cracking in a large area.

The contact owns a 2019 Ford Edge. The contact stated that while driving approximately 68 mph, the moon roof suddenly shattered making a loud boom and completely detached from the vehicle. The contact stated that no impact had occurred prior to the failure. The contact had spoken to the dealer who confirmed that the VIN was not under recall. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the issue and referred the contact to NHTSA. The approximate failure mileage was 68,000.

The contact owns a 2018 Ford Edge. The contact stated while driving approximately 50-55 mph, the contact heard a loud explosion. The contact pulled over and checked outside of the vehicle but did not see any damage. The contact restarted the vehicle and started driving and heard wind inside the cabin of the vehicle. The contact pulled over and inspected the vehicle and became aware that the sunroof glass had shattered. There was no impact to the sunroof that could have caused the sunroof to shatter. The dealer was made aware of the failure and provided the contact an estimate for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000. The VIN was unavailable.

The contact owns a 2020 Ford Edge. The contact stated while driving 60 mph, the sun roof exploded causing glass shards to fall onto the contact. The contact did not sustain any injuries. The contact stated there was no warning light illuminated. The vehicle was towed to a local dealer but has yet to be diagnosed nor repaired. The manufacturer was informed of the failure and referred the contact to consumer affairs. The failure mileage was approximately 2,000.

The contact owns a 2015 Ford Edge. The contact stated that the vehicle was parked, he opened the sun shade and noticed that the sun roof glass was cracked. The vehicle was not diagnosed nor repaired. Neither the dealer nor the manufacturer were made aware of the failure. The failure mileage was 55,000.