Windshield Problems of Ford Edge

The contact owns a 2016 Ford Edge. The contact stated that while driving 65 mph on the interstate with the rear windshield defroster engaged, the vehicle made an abnormal loud popping sound, and the contact noticed that the rear window had shattered. The contact drove under an underpass, switched lanes and pulled over safely. There was no warning light illuminated. The contact called the local dealer, who confirmed that the VIN was not included in a recall. The vehicle was inspected by a glass specialist who secured the rear windshield with plastic. The specialist determined that the rear window defroster had been overheating. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 98,009.

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The contact owns a 2017 Ford Edge. The contact stated that when his wife started the vehicle, she placed the vehicle into the drive(d), and the rear window glass shattered without warning. The failure formed a spider-like crack on the window which obstructed her vision. The contact stated that his wife exited the vehicle and closed the door and a circular hole fell from the cracked window. The dealer and the manufacturer were notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 103,000.

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The contact owns a 2015 Ford Edge. The contact stated that while driving at approximately 58 mph, the rear windshield shattered without impact. The vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was transferred to the NHTSA hotline. The failure mileage was approximately 123,000.

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The contact owns a 2013 Ford Edge. The contact stated that while the vehicle was parked, the rear windshield shattered. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000.

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The contact owns a 2011 Ford Edge. The contact stated that while the vehicle was parked, the rear windshield exploded. There was no impact to the rear windshield that could have caused it to shatter. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was 113,000.

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The contact owns a 2016 Ford Edge. The contact stated that upon entering her garage, there were shards of glass near the rear end of the vehicle. Upon further inspection, she discovered that the broken glass came from the rear windshield. The contact stated that the failure occurred without incident. The contact initially called the dealer and they informed her that they were unaware of such failure; they also informed her that there were no recalls on her vehicle. The manufacturer was also notified of the failure and provided her with the same information as the dealer. She was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 86,000.

The contact owns a 2017 Ford Edge. The contact stated that when his wife started the vehicle inside the garage, the rear windshield shattered. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.

On Saturday, November 16th. Between the hours of 5pm and 7pm, while driving, we were heard a "popping" noise from the front of the car. We also noticed the windshield cracking and thought the noise was from the window cracking. When we arrived home, the car was in the garage sitting and we heard the car "pop" again. The same thing happened Sunday while going to church and home. Monday morning on the 19th, my wife parked in the school parking lot to attend a school meeting and when she came out, the hood was up and the front was popped up. We took it to the local Ford dealer and they indicated that the strut tower failed. The mechanic indicated I would not be able to drive it because it was a safety risk. They were surprised that my wife was able to drive and glad that it did not totally fail. It was indicated that the metal on the frame of the strut tower fatigued and it caused the strut tower to pop up. I have pictures if anyone would like it. The vehicle mileage at the time of incident is an estimate. It may be a little less.

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Sync/my touch console on 2011 Ford Edge locks up or goes dead. There is no way to activate the windshield defrost without the touch screen. Dealership service department has been unable to unlock screen. This problem has been widely reported on owners website for the 2011 Edges, but Ford does not seem to have a fix for it. It is winter and I need to run defrost.

Vehicle engineering defect. Dash board glare into windshield is distracting and at times obscures vision. Very unusual and excessive. Ford feels it meets all standards. I do not believe they have driven the car on a sunny day.

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The contact owns a 2008 Ford Edge. While turning into the driveway the left rear fender was scraped due to the windshield being distorted. The contact recently discovered that the windshield appeared to have "waves" going through the glass. He has taken the vehicle to have the windshield replaced. He feels that this is a safety issue because a much more serious crash could have occurred. The current mileage was 680 and failure mileage was 17. Updated 08/27/08, updated 08/28/jb.

A reflection of my dashboard on my winshield. It looks as though I have two (2) winshields this is a major safety issue and Ford should address the problem immediately. I should be given a replacement vehicle.

The contact owns a 2007 Ford Edge. A light tan material covering the dash board reflects onto the windshield, which impairs his visibility. A technician from the dealer concluded that the failure was a normal characteristic of the vehicle. He purchased a darker piece of material from walmart that remedied the failure. The failure mileage was 1000. The current mileage was 28,000.

On the 2007,2008 Ford Edge with tan or beige dash panels the glare in the windshield is so bad it interfere with straight-ahead vision of the road. After 2-3 hours of driving my Ford Edge I will get a headache followed by burning eyes. It is so bad I have to take a relief driver or stop for a while.

Recently purchase a 2007 Ford Edge, this vehicle has such a glare that you only have about 50% visibility. You can see the full dash, to include all the vents and other items on the dash. I contact my local dealer to which they acted as if "wow" this is the first we have heard about this. . They advise that they did not have a answer. So I contact the Ford customer relations dept. I went thru the problem with the person on the other end of the phone. He acted surprised and said they had not heard of a problem like this, but , get this, he had a ready remedy, he suggest that I go and buy a mat to cover the dash. I ask him if he would want to do that to a new vehicle that was just purchased. I suggested to him that he needs to get his engineers and persons in authority to read all of the blogs on the Ford windshields , I told him that I found complaints where as the customers had contact Ford about a major glare, that dated back to 2005 on the explorers. Somebody needs to get the auto manufactures to take action, I will be more that happy to provide the links to the complaints on the Ford Edge if needed. Thank you for your time.

2007 Ford Edge the windshield of this vehicle has an unacceptable reflection from the dashboard that restricts and interferes with driver vision. Also the light coming in from the top of the windshield prevents the driver from having a clear view the clock or the message center while driving. These are extremely small letters and numbers and suffer from the reflection from the windshield. The severity of the reflection is not constant as lighting conditions vary. However the camel dã‰cor on the dashboard on the Ford Edge provides a constant film appearance on the windshield. Most any time a quick glance out the side window will reveal a clear and clean vision. Page 268 of the Ford Edge owner?s guide cautions, ?avoid cleaners or polishes that increase the gloss of the upper portion of the instrument panel. The dull finish in this area helps protect the driver from undesirable windshield reflection?. On the Edge, Ford installed a u type one inch chrome trim on the dashboard which extends to 10? of the bottom of the windshield. It provides a beautiful reflection into the windshield. Two attendees at a new owner seminar by a dealership complained about this reflection. Ford should research means of reducing excessive windshield reflection and provide customers with remedial action. Polaroid eye glasses help. Perhaps Ford should provide these. This windshield vision impairment is not limited to Ford products. Any vehicle that has a much slanted windshield will experience this problem. Consequently consideration should be given to developing a vehicle safety standard which specifies the limitations allowed for windshield reflection which restricts vision. Roy j. Cummings 3233 n. Tulsa Ave. Oklahoma city, ok 73112 405 942 3136 royjc82@cox. Net former highway traffic safety program manager, retired transportation safety institute oklahoma city, ok usdt office of the secretary.

The windshield has very bad glare. When driving in the day the glare does allow you to see out of the windshield. You only see a reflection of the dash board.

The contact owns a 2007 Ford Edge. The contact noticed a glare from the dashboard when trying to look out the windshield. The failure only occurred during the daytime and under any road conditions. The failure was more prevalent on sunny days. The dealer noticed the failure, but could not determine the cause. The current and failure mileages were 600.

Design flaw windshield ! you can not see out of the windshield at any time of the day, morning, or dusk! there is a total mirror image of the dash-board in the windshield from side to side and top to bottom! you must where shaded sun glasses to drive this car even at night and when there is no sun shining!!!!!!??????? I have had numberious e-mails and visits to Ford with no results. This is going to cause a an accident as you can not see out of the corner of the windshield. I visited our local state police office, and they have no answers, except that is against the law to darken the windshield ! no one wants to commit themselves or admit this is not a normal problem, as I do believe this is common on crossovers.