Tail Light Problems of Ford Edge

The contact owns a 2007 Ford Edge. The contact stated while driving 60 mph, another motorist yelled out that the brake lights were not working. The vehicle was taken to the residence. The vehicle was taken to an independent mechanic four times where it was diagnosed that the housing, led conversion, tail light bulb, socket, and connector needed to be repaired. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 158,493.

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The contact owns a 2015 Ford Edge. The contact stated that upon visual inspection, he observed condensation build-up within both the driver's and passenger's side taillights that could severely reduce night-time visibility. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 95,000.

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The contact owns a 2015 Ford Edge. The contact stated that while parked she and her husband observed condensation in the rear gate light bar. The vehicle was taken to a dealer where it was diagnosed that the the taillight assembly needed to be replaced due to a broken seal. The vehicle was not repaired. The vehicle as taken to an independent mechanic where it was diagnosed that the taillight assembly needed to be replaced due to a broken seal. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 113,000.

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The contact owns a 2017 Ford Edge. The contact stated that the rear view tail lights had condensation building up on the inside of the light. The contact contacted the dealer who confirmed the issue and that it was common. The dealer stated the entire panel where the rear lamps were located needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the issue. The approximate failure mileage was 50,000.

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The contact owns a 2017 Ford Edge. The contact stated that while the vehicle was parked, the contact became aware of condensation inside the rear taillight assembly. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 70,000.

The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was purchased, she noticed water inside the taillights. The contact notified the salesperson at the dealer and was informed that the taillight did not need to be replaced. The taillight was replaced by an independent mechanic. The contact stated that the failure recurred. The manufacturer was contacted and a complaint was filed. The failure mileage was 71,990.

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The contact owns a 2007 Ford Edge. When the vehicle was purchased, the front passenger seat failed. The vehicle was at the dealer for three weeks to repair the seat. The bolts in the seat were visible and injured one of the passengers. The dealer replaced the screws and covered them with a rubber seal; however, they continue to fall off and expose the screws. At 150 miles, the lining in the moonroof fell off of the vehicle and was replaced by the dealer. Six months later, while driving approximately 5 mph, the contact heard a loud grinding sound when he depressed the brake pedal. The dealer diagnosed the failure and stated that the brakes were corroded. The brakes were replaced and the rotors were cleaned. The front and rear windows do not grip or seal properly when they are rolled up or down. The dealer diagnosed the window failure on four occasions and eventually stated that they had to change the paper on the rollers. The two rear exterior lights continue to fill up with water. The dealer diagnosed the failure on three occasions and replaced the tail lights; however, the failure continued. There seems to be a design failure. On several occasions, the gear shift failed to engage in park, drive, and reverse. A passenger had to stop traffic since the gear shift was locked in reverse. The failure recurred on February 20, 2008; however, the dealer stated that the earliest they could schedule an appointment would be on March 1, 2008. The failure occurs intermittently and has been in the repair shop every other week since it was purchased. The contact is the original owner. The dealer has offered no assistance in replacing the vehicle. The contact was advised to only have the vehicle serviced by a dealer that is one or more hours away from her residence. The failure mileage was 150 and current mileage was 8,000. Updated 3/25/08.