Three problems related to engine cooling system have been reported for the 2010 Ford Escape. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2010 Ford Escape based on all problems reported for the 2010 Escape.
First incident: 05/03/2013: ac stopped working properly. Car sputtered. Stopped. Would not accelerate. Dash lights came battery, wrench, etc. Lost power. Then would accelerate. Pulled over and had towed. Dealer Ford service department inspected. Replaced bad floor actuator motor - cc42. . Fixed under warranty as owner was only 3 weeks out of 3 year warranty, with a mileage of only 34,646 miles. (invoice receipt: test codes performed by dealer: p2111, p2112, monitor pids. Oasis-ssm 32170. Replaced throttle body, reset kam, cc42. ) second incident: 11/17/2013: similar to 05/03/2013 incident. Ac stopped cooling. Turned off car. Tried to start and dash lights came on. Car acted like it would start, sputtered and would not start back up. Waited 30 minutes. Car started back up. Left parked, as felt dangerous situation if were to occur on interstate. Will have towed to my mechanic for inspection. Why, if dealer replaced actuator motor 6 months earlier would same situation occur? there must be another issue causing the actuator motor failure other than the actual motor failure.
A/c not cooling, after checked by dealer I was told the complete system was damaged by coming apart from the inside out. Complete a/c and lines replaced. Ok for about 8 weeks, now same problem no a/c and dealer will not stand behind their work, nor will Ford motor. They want me to pay again to have unit checked and they are not even willing to give me a loaner for the 3 days they claim it is going to take them to find the problem. Ford states I have to pay for the check and they are unsure if they will help me pay to the repairs again.
Purchased a 2010 Ford Escape new, 4 months after the air conditioning stopped working. Took it to the dealership to have it fixed and they claimed it could not be fixed because it was damaged by an object most likely from the road. Damages are not covered under warranty. The service tech went on to say that the grill does not provide adequate protection for the ac condenser therefore even if I paid to have it fixed and didn't replace the grill, it could happen again. It has been over 3 months and Ford still refuses to pay for the repair. It is now on average 102 degrees outside and I cannot drive my vehicle due to the heat and inability to use the ac.