Engine Oil/lubrication Oil Cooler problems of the 2013 Ford Escape

The contact owns a 2013 Ford Escape. The contact stated while driving at approximately 55 mph the contact saw smoke coming from underneath the hood and from behind. The contact stated no warning light was illuminated. The contact pulled off of the road safely, with no loss of power and no loss of brakes. The contact said that more smoke was issuing from under the hood and it was gray smoke. The contact said a third party driver had stopped and advised that he saw flames. The contact opened the hood and said that there was only smoke issue no fire. The fire department was not called and the contact did not have to put out any flames. The contact said that the vehicle was towed to an independent mechanic who diagnosed vehicle and reported that the engine head was cracked on the back side of the motor. The independent mechanic advised that there was a recall associated with the failure (NHTSA campaign number: 13v583000). The contact did not take the vehicle to local dealer, however the dealer was contacted and advised that there were no open recalls referring to NHTSA campaign number: 13v583000. The vehicle was not repaired and was pending repairs. The manufacturer had been informed of the failure and referred the contact to the hot line. The contact said that her vehicle should be included in NHTSA campaign number: 13v583000. The failure mileage was approximately 158,000 miles.