Engine Cooling System problems of the 2014 Ford Escape - part 1

The contact owns a 2014 Ford Escape. The contact stated that while operating the vehicle, there was white smoke coming from the exhaust pipes. The vehicle was taken to the local dealer who diagnosed that there was coolant inside the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 17v209000 (engine and engine cooling) and was referred to the NHTSA hotline to report the failure. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 117,000.

The contact owns a 2014 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal amount of smoke coming out of exhaust pipes. The contact stated that the check engine warning light remained illuminated. The vehicle was taken to a local independent mechanic to be diagnosed and the contact was informed that there was coolant leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The contact related NHTSA campaign number: 17v209000 (engine and engine cooling); to the cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 121,656.

The contact owns a 2014 Ford Escape. The contact stated that the heater occasionally failed to function as needed. The contact added coolant to the reservoir and the heater started to operate as needed. The contact stated that the following day the failure recurred. The contact repeated the process of adding coolant 6 more times. There was no warning light illuminated. The contact stated that after repeating the process the 6th time while driving 35 mph, the engine started overheating. The vehicle was towed to an independent mechanic and the mechanic performed a pressure test but had not found an oil or coolant leak. The independent mechanic performed other tests but was unable to determine the cause of the failure. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,323.

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17v209000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that upon starting the vehicle, there was an abnormal amount of white smoke coming from the exhaust, requiring the contact to occasionally top off the coolant reservoir. The check engine warning light was occasionally illuminated, with the “coolant level low” message displayed. The approximate failure mileage was 60,000. Parts distribution disconnect.

The contact owns a 2016 Ford Escape. The contact stated while driving 50 mph, the engine overheated, and the vehicle stalled with the high temperature warning light illuminated. The vehicle was towed to an independent where the vehicle was diagnosed with a cracked plastic coolant reservoir. The contact was informed that the coolant reservoir needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was towed to the same independent mechanic where the vehicle was diagnosed a failure with the coolant tubes. The contact was informed that the coolant tubes needed to be replaced. The vehicle was repaired but the failure persisted. The dealer was not contacted, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,768.

The contact owns a 2014 Ford Escape. The contact stated while exiting a parking lot the vehicle started overheating and the check engine warning light illuminated. The vehicle was towed to the dealer and the dealer stated that the coolant was leaking into the engine and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and the manufacturer stated that the vehicle was not included under NHTSA campaign number: 17v209000 (engine and engine cooling) and advised to contact NHTSA. The failure mileage was 86,000.

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was stationary, she became aware of a coolant leak. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass valve to be replaced a second time. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to an independent mechanic, where it was diagnosed with needing the coolant bypass hoses to be replaced for a second time. The vehicle was repaired but continued to experience the failure. The contact towed the vehicle to another independent mechanic, where it was diagnosed with needing the coolant bypass radiator hose and the coolant reservoir to be replaced. The vehicle was repaired but continued to experience the failure. The contact took the vehicle back to the first independent mechanic, where it was diagnosed with needing the coolant temperature sensor and the water outlet to be replaced. The vehicle was not repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 111,000.

The contact's niece owned a 2014 Ford Escape. The contact stated that while his niece was driving at 60-65 mph, she saw smoke coming from underneath the hood of the vehicle. The coolant warning light illuminated. The contact stated that as his niece veered to the side of the road and exited the vehicle, she saw fire underneath the vehicle. The contact's niece was able to extinguish the fire with the assistance of the fire department. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The used car dealer was notified of the failure. The manufacturer was notified of the failure and advised the contact that they could not assist as the VIN was not included in the recall for NHTSA campaign number: 17v209000 (engine and engine cooling). The approximate failure mileage was 125,000.

The contact owns a 2014 Ford Escape. The contact stated while starting the vehicle, the low coolant warning light illuminated. The vehicle would also stall with a burning odor was present coming from the antifreeze. The contact added coolant and the warning light was no longer displayed. The failure was persistent. The vehicle was towed to a dealer where it was diagnosed that the heater hose failed. The hose was replaced; however, the failure continued. The vehicle was returned to the dealer due to the coolant not circulating in the engine. The vehicle was not repaired. The contact linked the failure to NHTSA campaign number: 12v431000 (engine and engine cooling) and 17v209000 (engine and engine cooling) however, the VIN was not included in the recall. The approximate failure mileage was 115,189.

The contact owns a 2014 Ford Escape. The contact stated that while driving at 60 mph, the vehicle began to make an abnormal beeping sound. As the contact pulled over, a flame quickly erupted from underneath the vehicle. Due to the immediate shock of the situation, the contact became frantic and kicked out her driver side window in order to exit the vehicle. The contact then called the authorities and the police and fire department arrived on the scene. A police and fire report were filed at the scene. No injuries were reported as a result of the fire. Due to the failure, the vehicle was towed to an independent mechanic where it was later deemed destroyed. The dealer nor the manufacturer have yet to be notified of the failure. Upon investigation, the contact linked her failure to NHTSA campaign number: 17v209000(engine and engine cooling) which she was unaware of prior to the failure. The vehicle was destroyed. The failure mileage was unknown.

The contact owns a 2014 Ford Escape. The contact stated while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to a dealer where it was scanned for codes and the failure was related to the coolant in the engine. The vehicle was not repaired the manufacturer was notified of the failure, opened a case, and referred to the NHTSA hotline. The VIN was not included in NHTSA campaign number: 17v209000 (engine and engine cooling) as the contact was relating the failure to the recall. The failure mileage was 31,000.

The contact owns a 2014 Ford Escape. The contact stated that while driving at various speeds, the vehicle shifted into limp mode with a message indicating critical overheating, shut-off vehicle being displayed. The contact coasted to the side of the roadway and shut-off the vehicle. The vehicle was restarted but failed to move. The vehicle was towed to an independent mechanic and was diagnosed. The contact retrieved dtc codes: (p0219) engine overspeed condition and (p1299) cylinder head overtemperature protection active. The contact was advised to take the vehicle to an authorized Ford dealer. The contact was also informed of NHTSA campaign number: 17v209000 (engine and engine cooling). The contact called loveland Ford (999 e. Eisenhower blvd, loveland, CO 80537, (970) 667-2220) to inform the dealer of the failure. The dealer informed the contact that the VIN was not included. The manufacturer was contacted and referred the contact to NHTSA. The failure mileage was approximately 97,755.

Tl the contact owns a 2014 Ford Escape. The contact stated that while reversing out of her driveway, the instrument panel showed the engine temperature was high and the vehicle started to jerk. The contact pulled over and restarted the vehicle after a few minutes and the warning light disappeared. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the engine temperature sensor provided an incorrect engine temperature reading. The mechanic referred the contact to fairway Ford (2761 e stone dr, kingsport, TN 37660, (276)423-578-3600). The contact was informed that the vehicle was previously repaired under NHTSA campaign number: 17v209000 (engine and engine cooling). The vehicle was repaired at the contact's expense. The manufacturer was made aware of the failure. The failure mileage was 83,333.

Tl- the contact owns a 2014 Ford Escape. The contact stated while driving at unknown speeds, the vehicle unexpectedly started to release odors of oil and smoke from the hood. The vehicles warning message instructed the contact to pull over. Nthe contact opened the hood and noticed smoke and discovered the coolant was empty. The contact continued to drive the vehicle however two days later the contact put coolant in the vehicle and then the vehicle was taken to a dealer liccardi Ford, inc. Liccardi Ford, inc. For repairs. The dealership informed the contact that the failure was due to the recalls. The contact stated the dealer informed her the sensors was repaired however the failrure reccured. The manufacturer was not made aware of the failure. The failure mileage was 155,000. The contact stated the failure was due to the recall which the VIN was included NHTSA campaign number: 17v209000 engine and engine cooling tp.

Tl the contact owns a 2014 Ford Escape. While driving 45 mph, the check engine warning indicator illuminated and the vehicle started to overheat. The vehicle was taken to Ford motor credit company (located at 9009 carothers pkwy, franklin, TN 37067, (800) 727-7000) and was informed that the cylinder head was fractured and the engine needed to be replaced. The vehicle was not repaired. The vehicle was included in NHTSA campaign number: 17v209000 (engine and engine cooling), but the part was not available. The manufacturer was notified of the failure. The dealer was not contacted. The approximate failure mileage was 36,000. Parts distribution disconnect.

Tl the contact owned a 2014 Ford Escape. While driving approximately 50 mph, the "service the engine" indicator illuminated. The vehicle was pulled over to the side of the road. The contact exited the vehicle and noticed flames underneath the hood. The contact called 911 and two police vehicles and a fire truck immediately arrived at the scene. The fire department extinguished the fire. A police report and a fire report were filed. The vehicle was completely destroyed and towed to a tow yard. There were no injuries. The dealer was not called. The manufacturer was made aware of the failure and did not assist. The contact was unaware of NHTSA campaign numbers: 17v209000 (engine and engine cooling) and 18v471000 (power train). The failure mileage was approximately 75,000. Parts distribution disconnect.

Tl the contact owns a 2014 Ford Escape. The stated the vehicle engine cooling system failed. The contact stated that a message was received on the instrument panel stating that the coolant system was low and service was required. The contact stated that coolant needed to be added every two weeks to the vehicle for the engine not to fail. The contact also stated that the coolant failure started in March of 2019. The vehicle was taken to bell Ford (2401 w bell rd, phoenix, az 85023) however, a diagnostic was not performed. The dealer stated that the vehicle was not included in NHTSA campaign number: 17v209000 (engine and engine cooling). The manufacturer was not contacted. The vehicle was not repaired. The failure mileage was 101,000.

Tl the contact owns a 2014 Ford Escape. While the vehicle was at a complete stop, the engine temperature and engine cooling warning indicators illuminated. The vehicle was taken to gwinnett place Ford (3230 satellite blvd, duluth, GA 30096, 404-418-6877), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 48,064.

Tl the contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17v209000 (engine and engine cooling). The dealer (galligher Ford, 650 30th st, elko, nv 8980, 775-738-3147) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

Tl- the contact owned a 2014 Ford Escape. The contact stated that a recall noticed was received under campaign number: 17v209000 (engine and engine cooling), and had taken the vehicle to colonial Ford dealer, located at 120 federal rd # 126, danbury, CT 06811, (203) 748-3503, where the vehicle repaired was completed. The contact stated that the coolant warning light illuminated, the vehicle was taken back to colonial Ford dealer, and it was diagnosed that a poor pinfit correction #48802 p2560 to replaced. The vehicle was repaired. The contact stated that while the driver was driving at 20 mph, the coolant warning light illuminated, the vehicle lost power but was able to coast to the side of the road. The driver noticed smoke was coming from under the hood then flame. The vehicle caught on fire. The fire department extinguish the fire. A police report was filed. The vehicle was towed to a tow lot. The vehicle was destroyed. The manufacturer was not notified of the failure. The approximate failure mileage 52,000. Aw.

Tl the contact owns a 2014 Ford Escape. While driving approximately 55 mph, the transmission failed. The contact depressed the accelerator pedal and the rpms increased rapidly. The contact was unable to accelerate beyond 55 mph. The contact pulled the vehicle over to the side of the road and was able to restart the vehicle and drive away. Folsom lake Ford (12755 folsom blvd, folsom, California, (916) 353-2040) diagnosed that the coolant level sensor system was faulty. The dealer also stated that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The contact referenced NHTSA campaign number: 17v209000 (engine and engine cooling). The failure mileage was 80,853.

Tl the contact owns a 2014 Ford Escape. The contact stated while being operated 25 mph, the vehicle experienced deceleration and lack of engine power. The vehicle occupant saw black smoke emitted from the vehicle. Upon inspection of the engine compartment the vehicle occupant saw flames. The vehicle occupant extinguished the fire. The fire department was not contacted. The contact received notification of NHTSA campaign number: 17v209000 (engine and engine cooling) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was towed to courtesy Ford where it was confirmed the failure was due to the recall. The dealer confirmed with the contact that the parts were unavailable for the recall repair. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The failure mileage was approximately 92,000. Parts distribution disconnect. Kh.

Tl- the contact owns a 2014 Ford Escape. The contact stated while driving 65 mph, when the vehicle seized. The contact stated no warning light was illuminated. The vehicle was not drivable. The vehicle was towed to local dealer gwinnett place Ford located at 3230 satellite blvd, duluth, GA 30096, (404) 418-6877 where it was diagnosed with needing transmission to be replaced. The vehicle had been repaired but she experience the failure. Upon investigation the contact associated the failure with NHTSA campaign number: 17v209000 (engine and engine cooling), however the VIN was not included. The contact stated she attempted to contact manufacturer but was unable to speak to anyone. The failure mileage was approximately 120,000. Dp.

Tl- the contact owned a 2014 Ford Escape. The contact stated that while at stop the "high temperature turn off engine" light illuminated. The contact immediately turned the engine off and got out of the vehicle. The contact saw flames shooting out from underneath the hood. The contact called 911 and before the police and the fire truck arrived at the scene, the vehicle blew up. The fire department extinguished the fire. The police and fire reports were filed. There was no injury, the dealer was not called. The manufacturer was made aware of the failure and provided the contact with a case number. The vehicle was destroyed and the remnant was towed to the insurance company's tow yard. The failure mileage was about 80,000. Additionally the contact stated that he did not receive the notification of the NHTSA campaign number: 17v209000 (engine and engine cooling). Fe.

Tl the contact owns a 2014 Ford Escape. While driving, the check coolant indicator illuminated. The vehicle was remedied per NHTSA campaign number: 17v209000 (engine and engine cooling). The vehicle was taken to pompano Ford Lincoln (2741 n federal hwy, pompano beach, FL 33064) where it was diagnosed that water damaged the engine. The vehicle was not repaired. The manufacturer was notified and informed the contact that repairs and a loaner vehicle would be free of charge. The failure mileage was 34,000.

Tl the contact owns a 2014 Ford Escape. While driving 65 mph, the temperature gauge increased to high in a short amount of time. The contact stated that an unknown message appeared on the instrument panel when the failure occurred. The contact associated the failure with NHTSA campaign number: 17v209000 (engine and engine cooling). The vehicle was taken to an independent mechanic who diagnosed that the coolant temperate sensor failed. The contact stated that the vehicle was repaired, but the failure continued. The contact called lithia Ford Lincoln of roseburg (located at 1650 ne stephens st, roseburg, or 97470, (541) 537-4643) to notify them of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 104,000.

Tl the contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17v209000 (engine and engine cooling); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (al white Ford Lincoln, 2002 hillsboro blvd, manchester, TN 37355, (931) 728-2402) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Tl the contact owns a 2014 Ford Escape. The contact stated that the check engine indicator kept randomly flashing and the vehicle was running hot. An independent mechanic provided a coolant pressure check and found coolant in the reservoir. The mechanic stated that the head gasket was cracked and the compression sensor may need to be replaced. The contact received notification of NHTSA campaign number: 17v209000 (engine and engine cooling). The dealer (north bay Ford, 1999 soquel Ave, santa cruz, CA 95062, (831) 457-5858) repaired the vehicle, but the failure recurred the next day. The contact also stated that the thermostat was not regulating the heat and the coolant level was fluctuating. The manufacturer was notified of the failure. The approximate failure mileage was 40,992.

Tl the contact owns a 2014 Ford Escape. While driving various speeds, the heater failed to operate. The contact noticed that the coolant system was very low and, after being refilled, the coolant was back low. The vehicle was taken to an independent mechanic where the diagnosis was undetermined. The contact called john kennedy Ford-pottstown at 1-888-696-4917 and was informed that the vehicle was not included in a recall. The manufacturer was notified of the failure and informed the contact that the vehicle was not manufactured at the right time to be included in a recall. The VIN was not included in NHTSA campaign number: 17v209000 (engine and engine cooling). The approximate failure mileage was 75,000.

Tl- the contact owns a 2014 Ford Escape. The contact stated that the vehicle was constantly overheating, was not able to drive for longer than a mile without the failure happening. The dealer friendly Ford, 660 n decatur blvd, las vegas, nv 89107, 1-888-347-5142 indicated that it may be longer than two weeks so they had been unable to provide a reasonable time frame for the appointment. The contact was included in NHTSA campaign number: 17v209000 (engine and engine cooling). The recall was issued March 27th, 2017 however the contact was not notified by the manufacturer until January 2018. The dealer had been unable to determine when the option may become available for a loaner vehicle so the contact was uncertain as to when the dealer may provide the remedy for the recall while the failure was progressing which was unacceptable to the contact. The approximate failure mileage was not available. Parts distribution disconnect. Dyd.

The contact owns a 2014 Ford Escape. While driving approximately 35 mph, the vehicle decelerated and the service engine warning indicator illuminated. The contact noticed gray smoke under the hood. The contact shut the vehicle off and attempted to restart it, but was unsuccessful. The contact exited the vehicle and it ignited in flames. The fire department extinguished the fire and could not determine how it started. A police report was filed and there were no injuries. The vehicle was towed to green Ford (3800 w wendover Ave, greensboro, nc 27407) where it was determined that the vehicle was too burnt to determine the cause of the fire. The manufacturer was notified of the failure. The contact was unaware that the VIN was included in NHTSA campaign number: 17v029000 (engine and engine cooling). The approximate failure mileage was 55,300.

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign numbers: 16v643000 (latches/locks/linkages) and 17v209000 (engine and engine cooling). The parts were not available within a reasonable time frame to schedule the recall repair. The dealer (frontier Ford, 12610 thompson rd, anacortes, wa 98221, (360) 293-3105) did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. In addition, the vehicle was also included in a manufacturer campaign for the "sync with my Ford, my Lincoln" touch campaign, which covered accessory protocol interface module apim. The contact was not experiencing a failure and was waiting for a response from the manufacturer concerning the two recalls and the service campaign. VIN tool confirms parts not available.

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign number: 17v209000 (engine and engine cooling); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to tasca Ford (1300 pontiac Ave, cranston, ri 02920, phone number: (401) 681-1300), but was not repaired due to lack of parts. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

(dealer info) tl the contact owned a 2014 Ford Escape. While driving approximately 55 mph, flames erupted underneath the vehicle and under the hood. The vehicle was coasted to the side of the road. The driver noticed flames coming from under the hood and from the engine compartment. The front of the vehicle burst into flames. The fire department extinguished the fire. A police report was filed. The vehicle was destroyed and towed to waterford towing lot. The VIN was included in NHTSA campaign number: 17v209000 (engine and engine cooling). The manufacturer was not made aware of the failure. The approximate failure mileage was 65,000. The VIN was not available.

The contact owns a 2014 Ford Escape. The contact received notification of NHTSA campaign numbers: 16v643000 (latches/ locks/linkages) and 17v209000 (engine and engine cooling); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.