Ford Escape owners have reported 1 problem related to body hatchback/liftgate support device/strut (under the structure category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Escape based on all problems reported for the Escape.
The contact owns a 2022 Ford Escape. The contact stated while using the liftgate, the liftgate failed to stay opened. The contact stated that the trunk fell and struck her on the head causing a minor injury. No medical attention was sought. On another occasion, while seated in the vehicle, the contact heard an abnormal clicking sound before the trunk opened independently. The vehicle was not diagnosed or repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 2,000.