Underbody Shield Problems of Ford Escape

The contact owns a 2009 Ford Escape. The vehicle was taken to an independent mechanic for routine maintenance, who determined that the passenger-side front subframe was rotten. The front and rear underbody were rotten. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 137,000.

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The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. The contact pulled over and had the vehicle towed to an independent mechanic, who determined that several of the skid plate bolts had detached, causing the front of the skid plate to fall. The independent mechanic informed the contact that only two rear bolts were still attached to the skid plate. The independent mechanic removed the skid plate. The vehicle was not repaired. The contact stated that the skid plate bolts had previously been replaced twice; however, the failure recurred. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 49,000.

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The contact owns a 2006 Ford Escape. The contact stated that upon depression of the accelerator pedal, the front passenger’s side subframe collapsed without warning. Due to the failure, the contact had the vehicle towed to an independent mechanic where it was discovered that severe corrosion on the passenger’s side subframe had caused the collapse. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not repaired and remained in the possession of the independent mechanic. The failure mileage was approximately 72,000.

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The contact owns a 2017 Ford Escape. The contact stated while driving at 70 mph, there was an abnormal noise coming from underneath the under carriage of the vehicle. The contact veered to the side of the road and noticed the plastic coverage under the vehicle near the engine had folded up. The contact was able to slowly continue to drive to the local dealer who inspected and removed the remaining plastic coverage from the under carriage of the vehicle. The mechanic stated that the vehicle no longer needed that piece and it did not need to be replaced. The failure persisted and the vehicle was taken to an independent mechanic who inspected the vehicle and replaced some of the plastic screws that held up the remaining front plastic cover however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.