Equipment Problems of Ford Escape - part 1

2018 Ford Escape. I have had the car since 12/2024. Less then 22000 miles in it. In this time I have had 4 alignment done. First one was 2 day after getting car. I pulls to the left. Second was 2 weeks after the first one. Then drove my car with a trailer on it to [xxx]. I made it [xxx] and dropped my load in a storage because I could not control the car. I was so scared. What should have taken maybe 2 days took a week. That was a nightmare trip. Ok so now in [xxx] took it to car max and explained what happened. Alignment always out. Always pulls to left. Carmax had my car 3 days called me and said I need a alignment and 4 new tires. I was like what I just drove from [xxx]. Gentlemen told me I shouldn't have drove that car with it like that. I said carmax in [xxx] a load me to. Car repair places just think we can drop of our car and say here. I don't have another car to us will that one in the shop. Now the forth was when I got back into [xxx] which was maybe 2 months later. So my car did a lot of sitting in the driveway when I was in nc. With this car u have to have your hands both on the wheel because if u hit a pot hole the car goes crazy. I have been drive for about 40 yrs and I'm from [xxx] where u can drive not legally but able to drive with your knee,eat with the left hand will putting on makeup with the right. I can't do that. I can't even take my eyes off the road because the car will go to the left and I'm not even steering that way. So anyone out there please help. This is my first Ford and it's been a nightmare. Plus less then 40000 I have had a new battery alternator and start put in. My window wipes don't work. Came on it never rains in [xxx] so what the. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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Nothing has happen as of yet. However, over the past two years I have replaced the passenger vent window twice, because the chrome piece has started to separate from the window. The chrome piece and vent window are one piece. If I have not noticed it, this metal piece could have fallen off on the roadway caused an accident or even worse. This is the same recall that was placed on the Ford explorer and some f series pu for the same issue. I don't understand why the Escape's were not part of the recall. At a cost of $1500 - $2500 to have this vent windows replaces is expensive. This vehicle needs to be added to the national recall.

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I'm using my door as normal, the door catch breaks off. My door sounds like it's going to fall off and my window is inoperable. I figure out there is a hinge recall. I take it to the dealer the dealer tells me it's going to be about a month to get the door in. The dealer has my car for 31 days the door was not complete. They tell me they can't get the part in time that they want me to take the vehicle. I told them I don't feel comfortable taking the vehicle if the window is inoperable. They then went on to explain how the window is operable which it is in fact inoperable still. They also told me after I picked up the vehicle it would be about a week for the door. I still have heard nothing. I have no answers on when exactly my door will be fixed. I also have no answers on when the injector will be fixed. I also have no answers on when the recall on the screen will be fixed. They had my vehicle when these recalls came out. I'm not exactly sure why they couldn't fix it while they still had the vehicle in their possession.

Nothing happened I just noticed I have a blind spot in both of my rearview mirrors and I am aware of this.

After a couple days of rain my 12v battery died, when I went to replace it I found the removable carpet in the trunk area was saturated with water throughout and was growing mildew and what appeared to be mold. The old battery was replaced and disposed of. My safety was not at risk as the car was parked. This problem has not been reproduced or confirmed by a dealer. No components were inspected. There were no warning lamps or signals, but I did smell an odd musty order sometimes.

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For about 2 years now my 2016 Escape would periodically show a distorted image in the camera when reversing. It was infrequent and would often correct itself before I was done reversing or if I just stopped and put it into park and then reversed again. I received the recall notification when it came out and have been waiting for the update on when parts are available. For about 5 months now the issue has become more frequent and days ago it has stopped working multiple times, not even giving the display error and keeping the radio screen on and playing music. I just hit 88k miles and take very good care of my car. I haven’t called the dealership because everything I can find when I look says the parts are still not available, even my auto insurance login knows there isn’t a fix. For such an important safety issue this is taking too long for them to do something.

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Coolant intrusion into the engine, coolant flowing into the cylinders. Resulting in major dangerous stuttering, jerking, and dangerous loss of power in middle of freeway with fast moving traffic around vehicle. Ford known issue!.

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The panoramic sunroof cover shade completely detached from the side tracks and the rear roller mechanism failed. When the shade is fully closed, it just sags on the sides and lets light beams leak through. The actual safety issue happens when you press the button to retract it fully away. Instead of rolling up into the headliner like it is supposed to, the fabric folds up and hangs down at the back. It creates a huge flap of loose fabric hanging all the way down to the back seat headrests, which completely blocks the view through the back glass window and eliminates rear visibility while driving. The component is available for inspection upon request. The problem has not been inspected by a dealer or independent shop yet, and there were no warning signs or symptoms before the failure happened.

Dash board has been flashing images and turning black and white like something is malfunctioning the automatic stop start has been inconsistently working I have issues with the lights getting dimmer while I’m driving at night and sometimes I have to manually hold the brights forward for the lights to work there seems to be something distracting me in the control paneling of the vehicle making me nervous and tired sometimes distracting my eyes.

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On Sunday may the 31st, I was driving home from the store, when I smell gas, but was unaware that it was coming from my vehicle, since I was driving behind another vehicle and passed a gas station. I heard a noise and then saw smoke and fire coming from my vehicle in the engine area. I pulled over and exit the vehicle and called 911. The fire destroyed the whole front of the vehicle, including the engine, wheels, windshield, etc. The emergency officials came. After the incident, I contacted my insurance company. Someone then notified me of a recall on my vehicle, that can cause fire (25v467000). I called the Ford motor company. They told me initially to go through my insurance provider, and the insurance provider will deal with them directly. After speaking with my insurance provider again, they told me that, since I only have liability insurance, my vehicle is not covered, and they will not contact Ford. So, I called Ford again, they told me that someone will contact me within 14 days. No one contacted me, so I contacted them today. They told me today that someone will contact me within 15 working days of my reporting the incident. This will be three weeks since the incident and I am greatly inconvenienced (lack of transportation) by this. Now I am forced to wait another week, not knowing if anyone will call, and if I call again, if I would have to wait again. Any assistance would be appreciated. What steps should I take? thank you.

The sunscreen on the panoramic sunroof has become detached and the shade falls causing a visibility issue.

There is a cover over the bar that divides the sunroof that has come off. This is only held on with two-sided tape. It will not stay in place. After investigating this on-line, it is recommended not to move the shade without this cover in place - the bar (without the cover) could damage the fabric on the shade. This bar fell while my children were sitting the in back seat, while they were not hurt, they could have been. I have not taken this to a service center but I have seen many Ford Escape owners on-line that have complained of this problem happening. I have pictures but this page will not let me upload them.

There has been a safety recall on my vehicle for over a year for the fuel injectors. There still isn’t a remedy for the fuel injectors and I don’t know if it is affecting my vehicle or not. I’ve been told if I have anything checked I will have to pay for it even though I have issues with my vehicle hesitating. I purchased this vehicle in 2022 and at any given time there has been a recall. This one has taken so long to get parts that I worry about it the safety of the vehicle.

Awd system failure warning lights known issue on 2020 Escape module needs to be replaced with parts and labor $1710. 50 plus tax vehicle only has 32,000 miles on it opened case with Ford case #: cxh08137060-b8l5x8 asked for goodwill assistance, dealer also requested goodwill assistance and it was denied. Called Ford back and asked for it to be elevated and they said no.

In 2025 I bought this vehicle used at a dealership with 84,000 miles on it. A year later, it’s at 118,000 miles and needs a new engine. Due to coolant leaking into my cylinders and into my engine and mixing with oil and water in my oil pan. The issue it is having is directly caused my Ford and the way it has designed this engine. Coolant has leaked into my cylinders causing a check engine light coming on labeled cylinder 3 misfire. I called Ford about this to see if they would help, but they told me because my car is over 84,000 miles, they cannot cover the cost of repairs. I am still paying on my car loan, and in addition now, I have to pay even more to buy an engine for 5,000 dollars. This is not okay. Other have this issue as well. It is well documented online. Ford should recall this issue.

My windshield wipers aren’t working properly and it causes me to not be able to see while driving which cause me to hit a curb and damage my front fender and my trunk makes a nose when I drive like it wants to pop open my car flashes warnings and then no sign of issues.

1. The sensor on the backup camera doesn't often detect someone behind the vehicle. This has occured for the last couple of years. 2. The hatch has also started to short out, popping open when the car is off, refusing to unlock etc. I heard my hatch make the latch sound and then got down the road a bit and it was open about a foot. I could have hurt someone. I can't get into my trunk about 50%og the time now. I have to do a series of locking and unlocking before I press the hatch button. I'm concerned it's not truly latching and then unlatching when I turn off my vehicle. There is the potential that items could fall out of the back causing injury to others. It is very concerning and I know this has been reported in other models of the Ford Escape. I've been dealing with this for about a month now. It should be covered by a recall.

- component/ system: (unknown). Possible powertrain / transmission . - yes available for inspection. - my safety @risk: mine and my child (passenger) - problem confirmed : yes at local mechanic shop and Ford dealer service shop. - has the vehicle been inspected : yes - any warning lights or messages prior to failure: check engine (appeared at time of incident) and “engine fault: service now” - when did the warning appear: after it failed (5/2026) no warning prior to failure. - vehicle attempts from start to find the proper gear (like a bicycle chain that has come off) - clunky - no power from first gear up. No city driving - dangerous to operate.

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My power lines were not installed properly and leaked all over burning up my transmission. This is avery common Ford issue to the point where the place where I took it said I got a lot further than others. Ford needs to do better.

Transmission went out.

Rear view camera delays or not available for reverse driving.

Last month my engine suddenly got hot and the engine light came on and I got a coolant alert. All my coolant was gone. I refilled it a couple of times and the same thing happened. I took it to get it repaired and this is what was fixed: removed and replaced the engine coolant reservoir hose and the overflow bypass heater hose. He said that my engine cylinder head is leaking oil. I have a pdf of the repair that was done.

My 2014 Ford vehicle the steering wheel began to malfunction, then became worse. I took it to pep boys mechanic, they showed me the recall for this issue. I will include the recall attached. The mechanic told me to call Ford they should fix this problem. I called Ford who said since our VIN no was not indicated on the recall, but same year make and model are, cannot repair due to VIN no not on recall. Then the Ford dealer mechanic recommended I call Ford corporate. I called Ford corporate who advised not covered since the VIN no for this Ford is not in recall, but acknowledged that year make and model is. The recall attached states this recall does not need to be VIN no specific. I told both Ford dealer mechanic and Ford corporate this, and offered to email the recall to them, yet they refused for me to send this. I asked speak to a manager multiple times at Ford corporate and was told one would call back, but no one ever called me back. After multiple calls I finally got a manager on the phone [xxx] who provided me case no xxx and she denied my claim too, since my VIN. No. For vehicle not included in recall. If you read the attached recall my car matches all the criteria for this recall, except the VIN no. As per the recall the steering wheel is a safety hazard, that can cause a crash, as stated in the attached recall. Additionally, the other year I had another issue with the bushing, when I went to park in front a store, but the car kept driving almost ran into the store that had all glass windows. Because I pumped the brake and slammed on the emergency brake it stopped. Had it not stopped would have hurt myself, little daughter in my car, and whomever else was in the store. At the time, this bushing was not on recall. Several months later, I received a notice of this recall. I contacted Ford and provided receipts and they reimbursed me. This vehicle has only been inspected by a mechanic at pep boys who informed us of this recall information redacted pursuant to the freedom of information act (foia), 5 u. S. C.

Safety issue involving a 2018 Ford Escape, shortly after purchase, after approximately 80 miles of use, the vehicle displayed a “service transmission now” warning, entered limp mode, and lost normal power/speed while on the interstate. This created a hazardous situation for me and my passenger because the vehicle could not operate normally in interstate traffic. The vehicle was taken to an independent mechanic. The mechanic diagnosed transmission failure requiring replacement and reported that the transmission fluid was black/burnt. The vehicle was later taken to the dealership’s shop after the selling dealer instructed me to bring it there. I understand that the transmission issue was also confirmed there. I am reporting this because the transmission failure and limp-mode event occurred almost immediately after purchase and created a roadway safety hazard. I am requesting that NHTSA log this complaint for defect/safety tracking and review.

During normal driving, the vehicle unexpectedly powered off and all functions locked up. A warning message appeared stating that the transmission was not in park. After restarting the vehicle, I was able to continue, but the vehicle has been lagging and exhibiting signs that it may stall again.

My car has following issues recently. 1. Tire pressure monitoring system failed for all four tires. 2. Electrical door lock systems failed. All these symptoms match the bcm recall for the model and year of my car. But my VIN is not included with the recall. I believe Ford did not include all impacted car in this recall.

My other door is doing cracking like my other door did camera some time hard to see but I brought to frenchie where I bought they said nothing wrong and since I bought this car there been recall after recall I want to trade in because of all in safe recall but they said no.

Power lift get kept closing which caused injury to my son. Lift gate if there is obstruction anywhere it should stop and go back up. Well this kept closing hit my son in the head caused severely bruised nose, laceration on his head and a mild concussion.

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During state inspection at malloy Ford in [xxx] , the technician found the coolant of my 2014 Ford Escape almost empty. No warnings at all on the dashboard, either driving to the dealership or during the inspection. I am concerned about no warnings of a potential coolant leak that may cause a short circuit. Car was manufactured in Ford kentucky assembly plant in 2014. Current mileage is 39539 miles. Have read on NHTSA page similar complaints. Received from consumer reports recall tracker notification # xxx. As of today, I have not received a recall letter from Ford. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

My low beam headlights for the past year burn out every 4 to 6 weeks. In the past 3 months, they began to burn out every 2 to 3 weeks. Recently I went to have my headlight changed once again and they told me that the headlight assembly kits were actually burnt/melted and would need replaced on both sides. The cost of those was quoted to be over $2000 each. I was also told that certain Ford Escapes had a previous recall for this very problem but I cannot locate that recall for my vehicle. Could you please help me in this matter? I truly cannot offered to pay to have that repaired and I don't feel that this is an issue that is from routine use. If it was just a burnt out light I would understand and take care of it myself. The mechanic feels that I should reach out and see what Ford can do. Thank you so much.

While driving down the road my passenger went to open the sunroof. That involves retracting the shade first. While the shade was retracting I heard a pop and then a crunching noise. The shade then drooped into the back seat area blocking any vision to the rear of the vehicle. It also was quite startling and distracting while driving. Contacted the dealer and set an appointment to get it looked at. Brought the vehicle in for its appointment about a week later. Was notified that a trim moulding ( part # lj6z5450036a) that was held up by two sided tape fell off and caused the shade to jam up and break. The moulding had fallen off with the shade closed so there was no way to know it had failed. Was initially quoted $2500 to repair it. The vehicle was less than 60 days out of Ford’s 3 year 36000 mile warranty. I even have a Ford 8 year 75000 mile extended warranty but was told that trim pieces were not covered by warranty. I asked the dealer to contact Ford to ask for assistance in paying for the repair. Ford came back and offered to repair it for $498. 38. I authorized that repair and received the vehicle back. Shade is now functional but it appears that there has been no improvement to the moulding to keep it from having a repeat failure. If the moulding had fallen with the shade open it could have possibly struck an occupant and caused issues if driving.

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Engine fault light came on took to mechanic nothing popped up on the codes. Then check engine light came on took to another mechanic it showed it was misfiring along with other codes. Then check engine light went away. Then moved car out of driveway and engine overheating light came on.

Car is in park but when I tried to come out of park the arm move but it won't shift out of park.

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The failure appears to involve the vehicle’s auto start/stop system and related electrical control systems, including the battery management system and/or body control module. The vehicle shuts off unexpectedly while driving and fails to automatically restart, displaying “auto start/stop – manual restart required” and “shift to park. ” the vehicle is available for inspection upon request. The vehicle has shut off unexpectedly in active traffic, causing a sudden loss of power. This creates a dangerous situation where I am unable to accelerate or move with traffic flow, increasing the risk of being rear-ended or involved in a collision. This has occurred on public roads with other vehicles present, putting both myself and others at risk. The issue is intermittent and has not consistently been reproduced on demand. However, it has occurred multiple times during normal driving conditions. I am in the process of having the vehicle inspected and documented by a dealership. The issue has been reported to the manufacturer, and a case has been opened with Ford motor company. At this time, the vehicle has not yet been inspected by police or insurance representatives. There were no consistent warning lamps prior to the failure. At the time of the incident, the vehicle displayed messages including “auto start/stop – manual restart required” and “shift to park. ” these messages appeared simultaneously with the loss of power. The issue has occurred intermittently without advance warning.

When the inside of the car gets too hot, you cannot shift the car dial out of park. The engine runs but the car will not go into gear. It happens whenever the car gets too hot. There should be a recall to fix the issue. It is not safe to be stuck sitting in your car unable to move.