Equipment Problems of Ford Escape - part 1

My 2015 Ford Escape is subject to NHTSA safety recall 25v695/Ford campaign 25sa9 concerning failure of the rearview camera. The recall was filed October 13, 2025. I have repeatedly attempted to obtain the recall repair through authorized Ford dealers in my area, but I continue to be told that the required part is unavailable. I contacted Ford today (10/21/26) asking for assistance in locating a dealer that can obtain the required part and complete the repair. I was once again told that a remedy is not available at this time. I am requesting assistance regarding Ford's inability to provide the recall remedy to replace the camera. Currently, my rearview camera only sporadically comes on, and when it does, the image is upside down.

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There have been several issues that cause safety concerns with my 2018 Ford Escape 1. 5l ecoboost. The two most concerning are the headlights and engine failure. Since I drove this vehicle off the lot in 2023 I have had to replace the headlights every 4 to 6 months. I recently learned it is do to an electrical issue and the most recent occurrence caused a small fire under the hood of my vehicle. Sometimes both lights would go out at once without warning. This issue has been reported by numerous consumers and Ford has done nothing. Regarding the engine failure, a coolant leak was reported by two mechanics but the source of the leak couldn't be identified. It was only discovered it was internal when my vehicle just stopped while pulling forward in a drive through. Luckily it wasn't on the highway but if it had been it could've caused an accident, at 70 mph, that likely would've resulted in minor injuries for not only me but other drivers. Ford has been made aware of this issue by owners of 2013-2019 Ford Escape ecoboost vehicles but still hasn't issued a recall. Ford refuses to do anything about this and has instructed its customer support team to tell consumers they "can't" (won't) do anything outside of warranty. This issue often occurs outside of warranty. Ford still hasn't issued a recall despite numerous lawsuits for this exact problem. All customers can do is file a complaint. There are thousands of these vehicles on the road and if Ford continues to do nothing this could eventually lead to fatalities due to vehicle collisions. Someone needs to do something if Ford won't. Engine failure 10/20/26; electrical fire September 2026; lighting failure 2023-2026. The fact someone was fine selling this vehicle, despite consumer reports, is appalling.

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After close to 4 years of back up cameral problems, the camera has quit working completely. It seems no remedy is available. Back to blind backing.

Difficulty switching from park to drive or reverse. Then from reverse to drive.

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The rearview camera repeatedly malfunctions when reverse is selected. It turns off, displays an inverted or distorted image with lines, and most often displays a camera-unavailable message. On approximately October 16, 2026, while backing out of a residential property, the camera displayed that it was unavailable and I nearly backed to the edge of a steep drop-off. I have also had near misses involving objects and people while reversing with this malfunction. More than six months ago, I visited a Ford dealership in modesto, California seeking recall repair and was told parts were unavailable. I do not recall the exact visit date. Recall 25sa9 / 25v695 remains open, and the NHTSA VIN lookup on October 21, 2026 says the remedy is not yet available. I am reporting the ongoing safety risk and prolonged lack of a recall remedy.

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The back up camera is not working. It glitches and turns off at different times. I saw there was a recall 25sa9 so I took it into the dealer. The dealer inspected it but said that there is currently no remedy. The recall was put out a year ago and there's still no remedy. They said there probably will not be a remedy for another 9 months. I use my car for work and I'm not allowed to use it because of this recall and the recall cannot be removed because there are no parts to replace it with by the dealer and the insurance of my work will not cover it even if it is replaced by aftermarket company because there is still an open recall showing in the database. My only other option is use the car outside of my normal work and put my customers at risk. When I called Ford customer service I was told the same thing. When I requested a rental car they said there is no provision for a rental car to replace my car that I cannot use for even though I purchased it for this reason. I contacted two dealerships and Ford customer service and was told the same thing that they can do nothing at this time because their is no remedy at this time.

There has been a recall on my vehicle for over an entire year for the rear back up camera. There still is no resolution to complete the recall. I have called Ford numerous times with no resolution.

2020 Ford Escape – awd and multiple safety system failures I own a 2020 Ford Escape with approximately 99,000 miles. Every time I drive my vehicle, the dashboard displays the following warnings: * all-wheel drive off * pre-collision assist not available * service advancetrac * all-wheel drive fault – service required * hill start assist not available * see manual I contacted an authorized Ford dealership regarding customer satisfaction program 21b19, which addressed an awd control module issue in certain 2020 Ford Escapes. The dealership checked my VIN and informed me that my vehicle was not included in the program. The dealership did not inspect or diagnose my vehicle. I subsequently contacted Ford motor company directly and requested goodwill repair assistance. Ford informed me that it would not provide goodwill assistance. I am concerned that my vehicle may be experiencing a defect similar to the one addressed by program 21b19. Multiple driver-assistance and stability-control systems appear to be affected. I am requesting that NHTSA review this safety concern and investigate whether additional 2020 Ford Escape vehicles may be affected by a related defect. The underlying cause has not yet been diagnosed.

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Coolant intrusion.

While driving I pushed the switch to open my sunroof. The motor began pulling the sunshade back when I heard a loud popping/cracking noise. This was the large black plastic piece falling off due to lack of adhesive. The plastic part basically ripped the shade off the rails and it is now stuck in the headliner of the car. This is such shoddy design, and it is extremely dangerous. What if this happens while driving at high speeds with people in the back. Ford should do something about this as I have seen many, many people complain of the same issue. And of course it is never covered under warranty so people are out like $1500 to get it fixed.

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The sunroof moulding of my 2020 Ford Escape has come loose. I can’t find any clips to restick the moulding to the sunroof. I see that others have also had this issue and for some the moulding has gone to the back of the visor housing. Luckily I took out the moulding before this happened, but I can’t place it back without new clips which are not available online.

My liftgate will not open and there’s no emergency left to get it unlocked and this is a safety hazard.

Recall under 25sa9 has not been remedied a whole year later. Not having my back up camera has caused safety incidents. And a few damages from things I could not see.

Coolant reservoir emptying due to design flaws. Rough idle,white smoke from exhaust. Engine light constantly on. No coolant or wet spots on the ground. Coolant leaking into the cylinders. Not good.

Summary on your vehicle, the rear view camera could display a blank or distorted image on the center display screen when the vehicle is in reverse. You may also receive a message that the rear view camera is unavailable on the center display screen. Safety risk a rear view camera that displays a blank or distorted image while in reverse can reduce or distort the drivers view of what is behind the vehicle, increasing the risk of a crash. Remedy parts are not available.

The contact owns a 2016 Ford Escape. The contact stated that while driving, the temperature gauge indicated that the engine was hot(h). While inspecting the vehicle, the contact discovered that the coolant level was low. The contact added coolant to the coolant reservoir; however, the failure returned within three days, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where visible leaks were found. The failure persisted, and the contact became aware of a coolant leak coming from the engine and called a mobile mechanic to the residence. The mechanic used an obdii scanner and determined that the spark plugs, water pump, ignition coils, and thermostat needed to be replaced. The vehicle was repaired; however, the failure recurred 4 miles later while driving. The mechanic was notified of the failure and informed the contact about NHTSA campaign number: 26v011000 (equipment). The contact visited the Ford website and spoke to a live agent and was informed that the VIN was not included in the recall. The contact was referred to the NHTSA hotline to report the failure. The failure mileage was approximately 173,000.

My vehicle has been giving me warning messages at complete stop at red light, stop sign or even park. Engine turns off and the message pop ups as auto startstop manual restart required put on p shift position restart engine manually. Im scared this will happen while driving. Vehicle completes shuts off in the middle. Of intersection.

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In early September 2026, my 2022 Ford Escape se (1. 5l ecoboost) experienced repeated engine stalls while my wife was driving with our children inside. The vehicle had only 33,028 miles. Whenever the a/c was engaged, the engine stalled and could not restart normally until the a/c was turned off. With the a/c off, the vehicle could restart and drive. Turning the a/c back on caused the engine to stall again. A strong burning/electrical smell accompanied the malfunction and persisted even with the a/c off. The failure occurred suddenly, without prior symptoms. Whether dashboard warning lights appeared is unknown. Losing engine power while driving created a serious collision risk for my family and other motorists. I drove the vehicle to germain Ford of beavercreek, ohio, and reported the problem. The dealership documented the engine stalling while driving and burning smell under repair order #663106, dated October 15, 2026. Germain diagnosed a catastrophic internal a/c compressor failure with metal contamination throughout the a/c system, requiring extensive repairs. However, identifying the failed compressor does not explain why it failed or its precise relationship to the engine stalling. Despite repeated requests since September, Ford has not provided a technical explanation of the root cause or whether a manufacturing or supplier defect was considered. Ford customer relations closed my case with these questions unanswered. Whether the dealership reproduced the stalling during testing or Ford conducted a separate physical inspection is unknown. The vehicle remains at germain Ford awaiting repair authorization. To my knowledge, the failed components remain installed and available for inspection. I have requested their preservation. I request NHTSA investigate this potential safety defect to determine whether other Ford Escape owners may be at risk. I am concerned this failure could occur without warning in other vehicles, putting additional families at risk.

I recently purchased this vehicle for 2400. 00 from a private seller. Within 3 weeks of very minor driving the car got 1 block from home and showed very hot and dumped all the coolant. And that was the 1st time it had been driven that day and it was 69 degrees outside. We let it sit for about a week and refilled the coolant. It drove great for about 2 weeks and then out of the blue it stalls while I'm driving it down the road. Had it towed home and my mechanic came and did a tune up. We had very fouled plugs and replaced all the coil wires. Put in a emissions treatment as well as checking everything. It started after killing my battery several times and seemed to be fine. Drove it around the block and it stalled after being fine only to find coolant in the spark plug areas and somehow my VIN isn't listed in the recall. My mechanic said I should write you guys to let you know that I should be included as he believes that is exactly what happened to me. Please help. Thank you.

My sunroof spontaneously exploded while driving. It made a very loud noise, at first I thought a tire blew, but the tire light didn't come on. I could hear like a whistling coming from the top of the car and thought it must be the sunroof. It only cracked at that point, but lots of cracks. We were able to finish driving to our destination, but then when going to drive back home, it began to break and pieces fell onto the cover and some blew away also. There were no signs of issues before this happened.

Backing out of parking place at kroger and camera not working almost hit a pedestrian.

Rear view camera fails frequently displaying a distorted image or no image with an error message. This creates danger to all parties involved and unnecessary risk to property. Manufacturer issued a recall in October 2025 and has failed to provide a timely repair, they should face reprimand.

Opened sunroof and middle piece that holds liner broke and liner slid back into car . . Schickers Ford in union said there were several cars with same problem Ford won't fix and warranty not covering. Just brought car in March.

I am submitting a safety complaint regarding my 2020 Ford Escape, which currently has an unrepaired safety recall involving the fuel injectors. Recall information: manufacturer recall number: 25s76 NHTSA recall number: 25v467 recall date: July 16, 2025 according to the recall notice, a fuel injector may crack and cause fuel to accumulate on top of the engine. The notice states that liquid fuel and/or fuel vapor near hot engine or exhaust components could ignite and cause an under-hood fire. I am very concerned because this recall has remained unrepaired since 2025, and as of September 2026, the remedy is still listed as unavailable. I am also currently experiencing a problem with my vehicle. Whenever I put gas in the vehicle, it has a difficult time starting afterward. The engine struggles to start after refueling, which is concerning to me because there is already an open recall involving the vehicle's fuel system. I understand that I cannot personally determine whether the starting problem is directly related to the recalled fuel injector issue. However, because the vehicle has an open fuel-system safety recall involving a potential fuel leak and fire risk, I believe these symptoms should be documented and investigated. I am concerned about continuing to operate this vehicle while the recall remains unrepaired, especially since the recall warns of the possibility of fuel or fuel vapor accumulating near hot engine components. I am requesting that NHTSA document and investigate my complaint and provide any available guidance regarding this unresolved recall and the symptoms I am experiencing. I would also like my concerns documented regarding the length of time this safety recall has remained without an available permanent repair.

Vehicle purchased from dealer with concealed total loss history and federal/state odometer fraud. Official state title records show the odometer froze at 73,539 miles between tennessee title issued March 2025 and ohio title issued January 2026. Live obd-ii scanner diagnostics confirm true vehicle mileage exceeds over 86,278 miles. Vehicle was in a severe crash (December 2024) resulting in a junk/salvage total loss declaration at auction, later fraudulently rebranded and re-titled as rebuilt without mandatory consumer disclosure. Vehicle has undisclosed structural and mechanical damage presenting serious safety risks.

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Door latch will not close.

The transmission had to be replaced in 2024 and now the engine needs to be replaced in 2026. Ford customer service will not help with any of the repairs.

The ulpostery covering the sunroof fails to retract all the way causing a sag in the fabric blocking the view from the rearview mirror. Dealership states not covered under warranty.

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Recall has remedy not available since oct 13, 2025 for the rear view camera. This has been an issue in several models of Ford vehicles. I have a 2019 Ford mustang that had the same issue and the recall was completed in 5 months. The manufacturer has failed to provide a remedy for 10 months.

For a few days before the transmission went out, it was kinda spitting and shuddering, then the 4th day the transmission would not shift into gear and go. It would rev the engine all the way up and bark the tires even with my foot not on the gas or brake. It started jerking and just would not go. It would not accelerate at all.

The system that failed was the rear passenger door latch. The door will not latch and I checked the door latch and it moves freely. My vehicle also is telling me that my rear passenger door is open.

I own a 2016 Ford Escape se affected by NHTSA recall 25v695 / Ford recall 25sa9 (rearview camera inspection). The recall was reported on October 14, 2025, and the remedy was anticipated to become available in June 2026. I contacted a Ford dealership on August 10, 2026, and was told that the parts are not currently available and that I should wait for a remedy notification in the mail. The recall has now been outstanding for approximately 10 months. I would like NHTSA to review the status of the recall and whether Ford is taking an appropriate amount of time to make the remedy available to affected owners. I would also like to know whether Ford has provided NHTSA with an updated estimated remedy-availability date, since the original recall information indicated that the remedy was anticipated to become available in June 2026, and it is now August 2026. The safety of myself and others is at risk with an incomplete remedy: I live on a busy road, and one morning while backing out of my driveway to go to work, I almost hit a pedestrian walking on the sidewalk at the end of my driveway. He was in my blind spot when I looked both ways, and my rearview camera was not working.

I own a 2016 Ford Escape with an open safety recall involving the rear-view/backup camera. I contacted Ford and have an existing Ford customer service case regarding the recall (case cxh-08846683-h2s6z8 ) Ford/dealer has informed me that the required replacement part is currently unavailable, leaving the safety recall unrepaired. The backup camera is a safety feature that is important when reversing and avoiding pedestrians, children, and other vehicles. I am requesting that NHTSA document this complaint and review Ford’s ability to provide a timely and effective remedy for this safety recall. I would also like Ford to provide a reasonable repair solution or timeline for obtaining the required part. Ford case number: cxh-08846683-h2s6z8 recall number: 25sa9 vehicle: 2016 Ford Escape date I was informed the part was unavailable: been trying for 5 months dealer: Ford.

I'm simply complaining that parts are still not available. Also, hemmings has sent out a notice to Ford owners about a transmission issue for Ford Escapes and other models. Can you say why this recall is not listed by Ford or NHTSA? thanks. The car belongs to my friend [xxx] here in calhoun. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I consistently get an awd failure warning and then it turns off multiple different safety features of the car, traction control, hill assist, awd, collision detection etc. I have seen a lot of people complain about the same thing. This is dangerous and Ford needs to provide a solution to the bad ground of the awd module.