Equipment Problems of Ford Expedition - part 1

I am formally reporting a serious safety incident involving the original factory-supplied tire jack provided with our 2024 Ford Expedition limited. Vehicle: 2024 Ford Expedition limited VIN: [xxx] incident date: [xxx] location: [xxx]. While attempting to change a tire, my husband, [xxx], experienced a sudden loss of stability when the factory-supplied jack slipped, causing the vehicle to fall and trapping him underneath. My husband underwent total knee replacement surgery approximately two and a half months ago. The Expedition came down onto his surgically repaired leg, potentially causing additional injury. Even more concerning, the Ford-provided jack slipped three times during this incident. The first occurrence happened when my husband was attempting to remove the tire. As the tire came off the jack slipped and caught his leg underneath the vehicle. He caught it and tried to put the jack back in place to get his leg out, but it slipped again. On the third attempt, he was finally able to remove his right leg, which had been pinned underneath the whole time. Note: he followed the instructions and placed the jack where specified. We have video evidence showing the positioning of a tire underneath the Expedition. That tire appears to have prevented the full weight of the vehicle from coming down on his leg. Without that protection, this incident could have resulted in catastrophic injury or death. We have discovered that there are multiple safety recalls involving the 2024 Expedition, although we have not confirmed an existing recall specifically involving the original factory jack. Given the seriousness of this incident, we formally request: an immediate investigation of the factory-supplied jack and its potential failure. Identification of the original jack's manufacturer, supplier, part number, design specifications, and rated capacity. Review of previous consumer complaints, warr information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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While driving with my two children in the car, the sunroof exploded, causing glass shards to fall through the cover.

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At approximately 12:10 p. M. On October 5, 2026, we had just washed the Expedition and I was going to move it over to put it in the middle bay of the garage that is attached to the house. I put the vehicle in reverse and it took off like it was going 100 miles an hour. I crashed into the garage behind us and the tires were still screaming. I then put it in drive to pull forward and it screeched the tires going forward. I had my foot on the break and it was roaring;burning rubber, it crashed through the garage door, hitting the explorer in front of it which pushed into a wall of our house. It was an unexplained prolonged period of engine racing. I have a video that I would like to send you showing everything that happened, but it’s too large to attach.

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The little cubby in my car where I keep my phone charger literally sliced the side of my finger open. I was just reaching in there like I normally would, and somehow the edge caught my finger and cut it so badly that it took a piece of the side of my finger off. I never would have imagined something as simple as reaching into the little compartment in my car could cause an injury like that. It happened so quickly, and it honestly caught me completely off guard. Now I’m sitting here with my finger hurting, wondering how something in my own car could be sharp enough to do that much damage!.

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The aluminum around the cup holders has been peeling for over a year. It sliced my finger and my [xxx] foot. It is very sharp and I am currently holding it down with tape. There is a safety recall but no solution. When will there be a solution for this? next, all my seatbelts immediately lock once retracted out to buckle. This makes moving around in the seat hard since it automatically locks and when trying to buckle. If you don’t pull it out far enough to buckle, it will lock where it is and you have to retract it back to unlock it. There is a recall for this too with the front seat belts but it specifically happens with my back seatbelts. This has happened since I bought the car in 2020z information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Today, while driving on the causeway in new orleans, the longest bridge in the world, my panoramic sunroof exploded at 70 mph and almost caused me to wreck my car. The exact same thing happened to my previous Expedition. It was a 2024 limited trim and both instances are very disturbing and have really affected me negatively. I almost wrecked the car both times. Something has to be done about these panoramic sunroofs.

On [xxx] I was grabbing my wallet from the center console of the vehicle and the peeling chrome piece tore my left ring finger open. It was a flap tear that required an urgent care visit to fix/stop the bleeding. They applied derma bond and other bandaging to help stop bleeding and heal the wound - I also had to go back into urgent care on [xxx] to re-treat the wound after the initial bandaging fell off. My local dealer (greiner) inspected the vehicle on [xxx] and provided a repair order to prove that the chrome trim piece was indeed peeling and sharp and subject to the recall. I contacted Ford's customer service today, [xxx], to request reimbursement of medical expenses, some kind of interim fix for the dangerous trim piece, and a potential extension of goodwill via providing a free extended warranty. They provided none of the above and told me I would have to wait until some kind of fix was issued for the peeling trim piece before Ford can reimburse any of my medical expenses or do anything else for me. She said this wouldn't be until likely some time first quarter of next year and advised that I hold off on submitting anything to them until then as there's nothing they can do until a remedy is issued. I told her I'm not asking for a recall fix - I'm asking for reimbursement for medical expenses and some kind of interim fix or a loaner vehicle if possible - all under their injury claims processing rather than recall processing. She offered none of the above. After pushing - the agent ([xxx] was her name and she was reached at 1-800-392-3673) opened case #[xxx] to at least log my call/their refusal to do anything. I'm logging this complain to note that Ford refused to offer any kind of interim fix nor any kind of reimbursement for the medical expenses I incurred due to my injury sustained from their faulty center console. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I was driving home from work and my sunroof glass shattered! it sounded like a bomb went off right above my head. At the time there were no other vehicles around. Nothing touched my car. There’s no marks of anything it just shattered.

The chrome of the center console is peeling off and my [xxx] daughter reached to grab her drink and slit her finger. She started to bleed and cry and saying she hates this car. She was cleaned and bandaged to prevent inventions. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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As I drove down the road my sunroof exploded, glass flew everywhere and scratched the top of vehicle.

This was a rental vehicle obtained from budget at norfolk International airport. On September 17, 2026 at approximately 2:45 p. M. , while driving south toward north carolina, the Ford Expedition developed increasingly severe rumbling and shaking and became difficult to control. All occupants noticed the condition. We reduced speed and pulled off at the first safe available location at approximately 3:00 p. M. Rather than continue driving. After stopping, we inspected the left-rear wheel and found a snapped wheel stud and a missing lug-nut position. Multiple actual threaded lug nuts were loose enough to be turned by hand. Budget roadside assistance dispatched a tow operator. The tow driver independently verified the snapped stud and multiple loose lug nuts and recorded the condition on video before tightening the loose lug nuts so the vehicle could be loaded for towing. The vehicle had approximately 77,000 miles. No crash occurred and no one was injured because we stopped driving once the vehicle became difficult to control. Our party included two young children in car seats. We do not know when or why the wheel stud fractured or why the remaining lug nuts became loose. We are reporting this because a wheel-fastener condition severe enough to cause substantial vibration and difficulty controlling the vehicle could create a serious risk of wheel separation or loss of control if it occurs in this vehicle or in similarly maintained vehicles. The rental vehicle VIN is 1fmjk2a83rea33259. We have photographs/video and are seeking the rental company's maintenance and inspection records.

Due to the recall listed below there has been multiple instances where I am driving on highway (DC area) and my vehicle kicks back and there is no acceleration power causing the vehicle to transmission may suddenly disengage or feel like it is in neutral, causing the engine to rev unexpectedly before slamming back into gear with a loud clunk and a shift system fault error message. This has caused me to lose control of the vehicle movement and basically wait in the middle of exchanging lanes or driving until it shifts back into gear and allows me to accelerate. Took my vehicle to Ford dealership to be inspected and I was informed by the tech that the parking pawl code came up on the computer. Also informed as there is no remedy for this issue if he was to further check and issues were found with the parking pawl and transmission I would be financially responsible otherwise he cant do nothing about it as directed by his manager. This is a high safety concern as I almost got into multiple accidents due to this issue and fearing for my safety I would have no other choice but to expect to wait or be without a vehicle until 2nd quarter of 2027 when a remedy comes up! manufacturer recall number26s48 NHTSA recall number26v402 recall statusrecall incomplete, remedy not yet available summary on your vehicle, it may be possible your transmission may briefly engage in park while the vehicle is still moving. This can cause damage to the parking system.

I brought my Expedition in for recall 25v572, I brought it in and they said they had to run tests to see if it qualified, after testing they said that it qualified but that they didn't have the item in stock to make the repair, after several months, I called and they finally had the part to change out the camera. Problem is, it is worse than before I brought it in. The only time I get a clear image is when the hatch is in the air. I called the dealer back and they said "we changed the camera that is what the recall called for. What can I do. This is an extremely long vehicle and the back up camera aides in some tight spots. I really would like this to be working.

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I started by 2019 Ford Expedition and was driving through a parking lot at a low speed when there was an explosion sound (comparable to a gun shot over my left shoulder as the driver). My seatbelt pulled in and locked down. My car smelled like a firework had been set off and there was a white-grey powder across my lefts. I immediately stopped and parked my vehicle. I had my passenger move to the back of the car as a safety precaution. It took effort to get the belt to unlatch and off. We moved the vehicle to a safer parking spot and had it towed to david mcdavid - ftw. I have a seatbelt burn on my neck. My left shoulder, across my chest, and right hip are very sore today. We received the recall notice the day prior. However, the letter states that: Ford has not issued instructions to stop driving your vehicle…. Had this happened while driving at a faster speed, the incident could have very easily been catastrophic. My concern now is that the dealership is trying to say this is an interior trim concern, and Ford’s customer service could do nothing other than repeat their script that there is no remedy at this time. Their advice lent the consumer to saving receipts for rental and/or repair with faulty parts until the advanced notice becomes an active one. I have no vehicle to drive, I have mild injuries, and we have zero support from Ford. Making matters worse, our dealership is wanting to charge us for inspecting the vehicle and calling it an “interior trim concern”, while listing the seatbelt retractor inspection right after it for free. These are the same issue.

The car has recalls since 2024? some are serious safety issues if in an accident. Way too long for a remedy from Ford. 2019 Ford Expedition 2019 Ford Expedition VIN: [xxx] recall data refreshed on xxx 4unrepaired recalls associated with this VIN Feb 09, 2024 information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

Car is stalling out while driving it.

Recurring dangerous transmission defect in my 2020 Ford Expedition (3. 5l ecoboost, 10-speed 10r80, ~136,826 mi). It has lost power and shifted violently multiple times, each a crash risk. 1) ~Aug 22, 2026: accelerating to pass on the highway, the whole vehicle shut down. I lost all power including power steering and had to coast off the road. It restarted after stopping. Losing power and steering while passing at speed is extremely dangerous. 2) weekend of ~Aug 29-31, 2026: going up a slight residential driveway, the transmission slipped (engine revved, vehicle didn't move) then slammed into gear with a hard jolt. 3) another time, accelerating to pass, it made an extremely loud bang and violent jolt; I thought the transmission had failed. Ongoing since I bought it used (June 2023): it repeatedly slams/clunks hard into gear, including while just coasting down a slight grade with no foot on gas or brake, jolting violently as if it dropped into park. This is not just my vehicle. The 10r80 transmission (2020 Expedition, f-150, etc. ) has many complaints for the same thing (sudden downshifts, power loss, harsh shifting, slipping) and is subject to a class action (filed 4/2023, MA) covering 2017-present f-150/expedition/mustang/ranger/navigator, alleging Ford knew since 2018. I raised this repeatedly with Ford and two dealerships and was told there were no recalls and no known issue. Ford's open recall 26s48 (26v402) is only about the parking system and does not cover this loss-of-power/violent-shift behavior. Please investigate.

The parking pawl is engaging during speeds of about 25-30 mph when switching gears. This happens randomly at times and puts everyone in my car at risk because I lose all horsepower to my car. I have to wait until my car drops to about 20 mph to begin accelerating again. The component has not been inspected but does have a current recall. However upon speaking with Ford representatives the remedy will not be available until after April of 2027. I have had the car read for codes and the code stated that it was stuck in park. This is also causing damage to my transmission as it is now skipping gears and showing shifter sensor error. This started to appear around 8/21/2026.

I have a 2020 Ford Expedition, , affected by NHTSA recall 26v402. The recalled condition has actually occurred on my vehicle. The vehicle failed to remain in park and moved in reverse with the driver's door open. It struck a brick mailbox, severely damaged the driver's door, and I was pulled/dragged by the vehicle while my children were inside. This is an actual safety incident involving unintended vehicle movement, property damage, and a potential bodily-injury event. " this just occurred and has not yet been inspected.

Relating to NHTSA id number 11027142 (Ford ssm 5446 and purported remedy ssm 54692). Experience a left turn signal that is automatically erroneously activated after a sharp right hand turn with right turn signal activated. There are two other complaints filed with NHTSA regarding this problem. In my case the left turn signal does not cancel after return to center. This is a potentially dangerous situation, since other drivers don't know what moves you might be intending to make. Ford claims ssm 54692 is a remedy with part number sl1z-13k359-aa installation. This part was installed on 8/5/26 and did not remedy the problem. Since then have been awaiting contact from dealer re Ford engineers solution. Dealer's communications have been quite lacking.

Sun roof exploded while we were driving along on the interstate.

There is frequently a smell of exhaust inside the cabin upon starting the engine before driving. It is concerning that exhaust may be leaking into the cabin leading to potential injuries. The vehicle has not been inspected for this issue specifically but has been through multiple general inspections.

I have 3 small children so I am concerned about my car. The gear shift goes out of drive while driving. If you push the gas and then let up and push the gas again it won’t go and if you keep pushing the gas it will start fishtailing all over the road. You have to take your foot off the gas for a period of time until it goes back in gear which causes you to completely slow down and can cause a crash. When trying to give excessive gas it will disengage and won’t go. It will only engage 1 tire and cause it to fishtail. It has almost caused an accident multiple times because it slips out of gear and it currently has a recall for a similar issue. You can’t pull over or move over wile it disengages because you can’t go anywhere if you push the gas it just accelerates like it was in park. This is not an if something happens it’s a when something happens. Nobody else can drive my vehicle because they won’t know how to stop it from happening and they may get seriously hurt. It has happened on multiple occasions.

A few months ago, I noticed there was a delay in the power running board on the drivers side. The passenger side running board came up but the drivers side would only come up after driving for a minute. Now, the drivers side does not come up, without assistance. The motor still moves. It be gins to come up, rising about an inch before immediately going back down, as if something is blocking it. It has been cleaned, free of debris, and lubricated and the issue continues. We got it back in manually, and turned them off for about a week, we continue to try, as we read things on the Ford forums but no avail. The worst part is it seems like it doesn’t go all the way in, I tripped getting out of the car and hurt my knee because of this issue. It has been confirmed as a “known issue” with many dealers. And has been replicated. Their suggestion was to get rid of the power boards, but I paid for a vehicle with power boards and I want them to work. There was no system notification on the Ford app nor on the car.

See all problems of the 2023 Ford Expedition 🔎.

"catastrophic simultaneous failure of both the main (front) and aux (rear) hvac evaporator cores at 60,000 miles. The component defect causes atomized chemical refrigerant and system compressor oil to leak and vent directly through the dashboard and rear vents into the sealed passenger cabin. This creates an immediate toxic inhalation environment and chemical respiratory hazard. My young child has severe asthma, and this severe component failure makes the vehicle entirely unsafe to transport my family due to acute respiratory irritation risk and cabin air contamination. ".

Power running boards. The running boards half deploy and stop. The running boards go up and down while the vehicle is in motion. When opening the doors the running boards deploy half way and stop causing the persons exiting the vehicle to step on and uneven surfaces, resulting in twisted ankles and persons falling to the ground. The running boards were seems to malfunction every few years, they were replaced by latrobe chevy Ford 3 years ago and are currently being replaced by bud smail Ford.

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The dashboard/instrument panel on my 2021 Ford Expedition is bubbling, warping, and peeling away directly above and around the front passenger airbag location. The dashboard has visibly separated from the underlying structure and continues to worsen. The defective component is available for inspection upon request. I am submitting this complaint because I believe this condition presents a potential safety hazard. The dashboard material is located directly over the passenger-side supplemental restraint system (srs) airbag. I am concerned that the warped and delaminated dashboard could interfere with proper airbag deployment during a crash or cause pieces of the dashboard to break apart and become projectiles when the airbag deploys, increasing the risk of injury to the front passenger. There have been no airbag warning lights or messages displayed, and I have not been involved in a crash. The defect developed gradually, beginning with bubbling of the dashboard surface and progressing to peeling and separation. The condition continues to worsen over time. The issue has not yet been confirmed by a Ford dealer or independent repair facility, and the vehicle has not been inspected by the manufacturer, police, or insurance representatives. My concern is that a dashboard should not deteriorate in the area surrounding a critical safety system on a relatively new vehicle, and I believe this issue should be investigated to determine whether it could affect passenger airbag performance or occupant safety.

The manufacturer Ford issued three urgent safety recalls in may/June 2026, including recall #26s48 for transmission parking system failure and recall #26s34 for front seatbelt failures. The official status from Ford is 'remedy not yet available' and I was notified that parts might not be available until late 2026 or 2027. This vehicle is my essential tool for rideshare work (uber/lyft). Due to federal transportation safety regulations and uber policies, I am legally prohibited from transporting passengers with active, unremedied safety recalls. This has completely destroyed my family's financial livelihood. Furthermore, driving this vehicle puts my life, my passengers, and my 4 children at an imminent risk of death or catastrophic injury due to potential transmission failure while driving or seatbelt failure during an accident. The manufacturer and the dealer (findlay Chevrolet) are failing to provide a remedy within a reasonable timeframe under federal warranty laws, leaving me with a $38,000 active debt for an un-driveable, dangerous asset. I am requesting an official investigation to force a manufacturer buyback.

I am submitting this complaint regarding potential safety issues with my 2018 Ford Expedition max platinum. I purchased the vehicle from sandy sansing Chevrolet in pensacola, florida, and discovered several problems shortly after purchase that I believe may affect the vehicle's safe operation. Within days of purchasing the vehicle, it began displaying an intermittent * oil pressure warning** while driving. Because a low oil pressure condition can lead to engine damage, loss of power, or engine failure, I believe this presents a potential safety concern. The dealership's inspection report completed before the sale states: **"has multiple minor oil leaks, wet but not dripping yet. "** I had the vehicle independently inspected by firestone, which determined the oil leak was coming from the timing cover/timing case area and estimated approximately $3,000 in repairs. I am concerned that the documented oil leak and intermittent low oil pressure warning could increase the risk of engine failure while the vehicle is in operation. I have also experienced what I believe is a brake safety concern. Although the dealership's inspection report indicates the brakes and rotors had been serviced, the brake pedal feels unusually soft or spongy and requires more pedal travel and pressure than expected before the brakes engage. While the vehicle currently stops, I am concerned this condition could reduce braking performance or increase stopping distance. Additional issues include intermittent operation of the power running boards, a non-functioning rear window washer, and a detached rear window defroster electrical connection. I am submitting this complaint so NHTSA can determine whether these issues are isolated to my vehicle or may indicate a broader safety-related defect affecting other 2018 Ford Expedition vehicles. I can provide the dealership inspection report, firestone inspection and repair estimate, photographs, and other supporting documentation upon request.

Step rails not deploying-almost fell out of vehicle.

At highway speed of 70 mph vehicle briefly went into park and shut entire vehicle down, vert traumatized and injured my head from the brief shutdown, could have caused a fatal accident.

Recall 26s28 as I put my hand in the center console and took it out it was cut by the trimming. I than had to stop as I felt and noticed blood was dripping off my hand. The following day I seen the recall not ice in the mail and that there is no repair available yet.

On xxx my 2000 Ford Expedition caught on fire at around 2am. It had not been driven or turned on since xxx, and was sitting parked that whole time. It was parked in the parking lot of my apartment building, right outside of my unit. I was woken up by a loud pop which I believe was the tire exploding, and the flames were tall enough to see outside my second story bedroom window. My entire apartment building was evacuated by the fire department, and some doors were kicked in by them, including mine. After they put the fire out, the fire inspector looked for two hours to determine a cause and were only able to determine that the fire started under the hood, on the drivers side, close to the dashboard area. The vehicle was completely totaled in the fire, and my other car parked next to it was damaged from the fire as well, and the apartment building had a lot of damage from the fire and heat spreading to it. Multiple residents were displaced for a few days at the advice of the fire department, to let units air out from the carcinogenic fumes. The vehicle has been towed and signed over to automoto salvage yard. I was researching what could have started this fire and found this article where the NHTSA investigated over 600 spontaneous Ford vehicle fires including year 2000 Ford Expeditions, caused by cruise control deactivation switches, which are located in the same place under the hood that the fire department determined my fire originated. [xxx] my vehicle was not listed in any recall, but that article states that over 200 vehicles that caught fire were not either. I'm unsure if the salvage yard still has it available for inspection. It has not been reproduced or confirmed by a dealer. It was inspected by the fire department and police department - insurance did not do their own inspection. There were no warning signs and the vehicle was running like normal. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

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While parked overnight, the panoramic sunroof shattered upwards. There is zero evidence of an impact. While opening door to stand on retractable running boards to take a picture, the center area of glass collapsed into the SUV. Rain storms in area and had to immediately tarp roof. Was on vacation 13 hours from home. Had to drive home at 60 mph and re-tarp the sunroof in excess of 5 times. If this happened while driving there would have been dramatic impact to driver distraction and family sitting underneath the sunroof.

I am filing this complaint regarding the repair of recall 25s89 / NHTSA recall 25v572 on my 2017 Ford Expedition el 4wd (VIN: [xxx]). I received Ford's recall notice in April 2026 and brought my vehicle to the dealership on June 8, 2026. Before the repair, the rearview camera functioned intermittently. The dealership diagnosed the vehicle and informed me that the wiring tested properly, voltage was present, and the recall applied because the rearview camera had failed inspection. They determined the camera required replacement under the recall and ordered the replacement part. I returned on xxx, for the recall repair. After installing the replacement camera, the dealership informed me that the rearview camera still did not function. They stated the replacement camera was not the cause of the problem and suggested the issue might involve the apim (accessory protocol interface module). I was told additional diagnosis would cost approximately $280, even though the vehicle was being serviced under the federal safety recall. My concern is that my vehicle left the dealership in a less safe condition than when it arrived. Prior to the recall repair, the rearview camera worked intermittently. After the recall repair, it no longer functioned at all. The dealership considered the recall completed but required me to pay for additional diagnostics to restore the operation of the rearview camera. The repair documentation states that diagnostic trouble code c1001:01 was present, wiring tests were performed, voltage was present, and the recall remedy was to replace the rearview camera. Despite this, the safety defect remains unresolved. I contacted Ford's customer relationship center, which arranged a conference call with the dealership. I requested written documentation describing the repairs performed, the scope of the recall, and the diagnostic results before and after the repair. However, the dealership agreed to provide information but has not. Information redacted pursuant to the freedom of information act (foia), 5.

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