Equipment Problems of Ford Expedition - part 1

Vehicle panoramic sunroof shattered imploded while driving for no visible external cause.

See all problems of the 2021 Ford Expedition 🔎.

My 2015 Ford Expedition needs to added to the recall 22s56. I just paid $1,200 to have that part fixed cause it burnt up. Replaced the front blower motor assembly. My husband burnt his hand on the wire exposed under the dash then the mechanic said the blower motor has burnt up the components around it. The fan, motor, control, and wire assembly all was burnt up. Ford needs to be made to include my vehicle in their recall as that vehicle year, model, plant made in and date made all match.

See all problems of the 2015 Ford Expedition 🔎.

The sunroof spontaneously shattered while driving. No object impelled the glass. It just spontaneously shattered.

See all problems of the 2022 Ford Expedition 🔎.

Recently, the rear evaporator core failed, causing a refrigerant leak that disabled the entire a/c system. This left both the front and rear hvac units inoperable, which not only compromises passenger comfort but also directly impacts safety by reducing the system’s ability to defrost and dehumidify the windshield in hot and humid conditions. After researching this issue, I have confirmed that rear evaporator core failures are being reported by numerous 2021–2023 Expedition owners, many of whom describe identical failures at relatively low mileage. These failures often result in costly repairs ranging from $2,000–$3,500. While Ford has issued technical service bulletins (e. G. , TSB 22-2089) related to evaporator and sensor issues on Expeditions, there is currently no recall or extended coverage program for rear evaporator core failures. However, the pattern of owner complaints, dealer diagnoses, and additional NHTSA filings shows that this is a known defect affecting a critical vehicle system. Given: •the premature and widespread nature of these failures, •the documented safety concerns raised in NHTSA complaints, and •the high financial burden placed on customers for what appears to be a design defect, I contacted my local dealer who filed a claim with Ford customer support. My claim was immediately denied and they did not offer any financial support. The year of the vehicle was within 3yr/36,000 warranty however current mileage is ~44,000 and exceeded threshold for warranty assistance.

On [xxx] my ac stopped working and there was a major burning smell. I took the vehicle in to determine the issue. The service advisor advised me that the motor blower had overheated and burned the wires completely causes a fire hazard. Later to find out there was the same recall under incident number 22s56, but my year vehicle was not included. I called Ford customer service and was told they have heard customers having the same issue with 2018s but has yet to be recalled. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2018 Ford Expedition 🔎.

July 17th on highway going near highway speed of 65-70mph in congested heavier traffic, person merging from on ramp caused abrupt slow to stop and rear ended a f250 truck causing major front end damage, couldn’t get front doors open, frame bent, vehicle totalled with $22k or more in damages. Seatbelt locked and air bags never deployed. Ford dealership and insurance company very very suprised that given impact, speed, etc airbags never went off. Also emergency braking system did give collision detection warning and then seemed to entirely take over braking as I attempted to brake very hard nothing seemed to be happening for brakes. Seemed crash could have been entirely avoided. Vehicle totalled and gone to salvage yard. Thank goodness no injury very badly bruised.

See all problems of the 2019 Ford Expedition 🔎.

The rear-view camera on my 2017 Ford Expedition is malfunctioning. When I shift into reverse, the rear-view image appears, but once I finish reversing and shift into drive, the image does not go away. The reverse camera feed remains frozen on the screen, even while driving forward. To clear it, I have to manually put the vehicle into park and then back into drive. This has to be done nearly every time I reverse, which is a distraction and a potential safety risk while operating the vehicle. I’ve read that Ford recently issued a recall involving over 200,000 vehicles for a similar issue caused by a fault in the sync infotainment system. My vehicle has experienced this exact problem for years, but my VIN does not appear to be part of that recall. The issue occurs almost every time I use reverse - causing the camera to stay on the screen of the rear-view camera system / sync infotainment system please investigate whether this issue is broader than currently recalled. This malfunction compromises safe operation of the vehicle and should be addressed by Ford.

See all problems of the 2017 Ford Expedition 🔎.

Just purchased a certified used vehicle. 1) passenger dtrl is half way burnt out. Upon reading tons of forums online, I’m seeing this is a very common issue. 2) the back up guide lines on the back up camera does not show. After master reset of the sync system , the lines appeared once. Since then it has not shown ever again.

I have a 2022 Ford Expedition platinum that has a window washer hose that has a split causing a water leak on the right-side panel of the vehicle. The labor repair cost is significant, and a mechanic feels it is a defective manufacturing issue. The labor cost to repair by the Ford dealership is $1,250.

Abs cpu control system. Error code b1342-ec. Antilock braking system electronic control unit defect.

See all problems of the 2012 Ford Expedition 🔎.

Sunroof exploded while driving down the road.

See all problems of the 2024 Ford Expedition 🔎.

Rearview camera intermittently (although more frequent than not) gives a distorted image or states that it is unavailable.

During a recent visit on 6/6/2025 to the Ford dealership in torrance for an oil change, I've informed the service staff of my concern for the diminishing coolant levels. Upon completion of the oil change, they've informed they did not find any issues with the coolant and did not find any signs of leaking. Today is June 30, 2025 and I've come to a local mechanic for a different concern of vehicle shaking and they found that the coolant was indeed leaking.

I was driving down road about to get on [xxx] in tucson,az when we heard a loud boom inside my car. We pulled over to see what happen. My moon room had exploded for no reason and nothing hitting it. You could clearly see the force came from inside vs outside due to an object. As we drove down the road to take it to Ford glass proceeded to fall down. We are very lucky in the only one that got a piece of glasses in my hand and not on my infant. My sunroof component has had 2 issues prior to this and I feel the glass was faulty and my car has a mal-alignment. Ford is denying any responsibility. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2023 Ford Expedition 🔎.

Back up camera is failing, working sometimes and not others.

I purchased my 2019 Ford Expedition max limited on may 24th, 2025. When we purchase the vehicle we signed a notice that we would have the recalls completed within a reasonable time. I took my vehicle for the recall to feyer Ford in edenton, north carolina on may 30th. Prior to the recall I was having no issues at all with the vehicle. Once I pick the vehicle up on may 30th and started my traveling home. Within 10 minutes of leaving, the vehicle made a loud screeching noise. The wrench light came on, and the vehicle seemed to not accelerate forward. I was able to pull off the road and turn the vehicle off. I called feyer Ford to make them aware of the problem and they told me that it was because the pcm had been reprogrammed and would need to relearn how I drive. I had the same issue happen again further down the road, this is a very serious safety hazard that my vehicle suddenly stopped moving forward in traffic. I called feyer Ford once again and was told that I had to drive the vehicle 1,000 miles before the pcm would relearn my driving patterns. I took the vehicle in on June 4th to have it checked out and was told that I would need a valve body replacement and torque converter replacement. That essentially my transmission was bad. Since that date the vehicle has gone into reverse numerous times when I put it in drive, it will also get stuck in 4th 7th or 10th gear when you are trying to drive it in a parking lot or going slow on the road. When it gets stuck in those gears the vehicle will not go forward it will only allow you to go backwards. My car has been at feyer Ford since July 29 trying to have the warranty cover the fix, but it was denied for warranty coverage because they stated the vehicle was broken by the recall. We were told we could pick up our un-fixed vehicle on Aug 27. We got the key and proceeded to leave only to find the car not put back together from a different seat belt recall. It is still at feyer Ford today, September 6th 2025.

I have had several issues with this vehicle throughout the years I have owned it. The current issues I am writing about include: transmission failure and replacement, rear passenger door no longer opening and continued issues with the catalytic convertors. When it comes to the transmission it was unsafe to drive as the gears continued to slip while driving and cause the vehicle to temporarily loose power. This could have resulted in an accident. The vehicle is currently having the transmission replaced at a repair shop where they confirmed the issues. They will also be looking at the other two issues as well. The door not opening poses a huge safety concern as we are only able to use one rear door for entering and exiting.

Cam phasers were recalled a couple years ago. I had the recall done and they were replaced. They are now worse than ever. My car horribly rattles every single time that I start it up and also now rattles when it idles. I should not have to pay for this out of my pocket. Clearly the part used in the recall did not do it's job.

When shifted into park the "park" function wouldn't engage, therefore the vehicle never registered as in park. Making the remote start not function and the warning chimes continuously ding marking a malfunction and the door locks would not engage correctly. So I never knew if the vehicle was actually in park or would roll. I engaged my parking brake every time I parked just in case the vehicle wasn't in actual park mode. I took the vehicle to my dealership for repair on 8/15/25 and the gear shift was completely replaced to remedy the issue. Costing me approximately $1,200. There were no warning lights to alert me, only the door chiming faster and differently, marking the error occurring. The problem was first noticed in may 2025, but not diagnosed until August 2025, when we had the finances to get the repair completed. Repair order invoice reference #[xxx] @ mike finnin motors hwy 20 dubuque, iowa 52003 phone 563-556-1010 information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The vehicles jerks when shifting, pops out of gear while driving, takes a long time to find the next gear, is delayed when doing from r to d. Yesterday, 05/14/2025, I took a left turn and drove maybe . 2 of a mile and the car jerked very hard and popped out of gear. The car slowed down to almost a complete stop before it finally found a gear and I could accelerate. My children and I were in the car, I was afraid it was going to stall out and we would be sitting in the middle of the road and get hit. The road we were on had no shoulder. This isn't the first time this has happened, but it was the most severe.

What component or system failed or malfunctioned, and is it available for inspection upon request? the powertrain control module (pcm), which manages engine-transmission communication and regulates cooling system performance, malfunctioned, resulting in a cascade of related failures: transmission system: delayed shifting, hesitation, and eventually a “transmission stuck in park” code. Cooling system: repeated overheating that led to a ruptured radiator. These issues stem from the faulty pcm referenced in Ford recall 24e13, issued on April 25, 2025. Yes, the failed components remain in the possession of harbin motor company in scottsboro, al, where the vehicle is still located. The vehicle has not been repaired and is available for inspection upon request. How was your safety or the safety of others put at risk? this vehicle was operated while exhibiting documented powertrain and overheating symptoms—including while transporting children. Harbin Ford repeatedly instructed continued use despite: diagnostic scans on April 10, 2025 confirming pcm-related failures including “transmission stuck in park” and overheating. A coolant leak that occurred without warning lamps, leading to the radiator bursting. These failures put occupants at serious risk of breakdown or fire, especially in high-traffic or high-temperature driving conditions. Operating a vehicle with a malfunctioning pcm increases the likelihood of gear slippage, sudden deceleration, or complete transmission failure. Has the problem been reproduced or confirmed by a dealer or independent service center? yes. The issue has been repeatedly confirmed by harbin motor company, an authorized Ford dealer: on April 10, 2025, a scan identified “transmission stuck in park,” overheating, and a third unidentified code. On may 15, 2025, the service manager craig davis confirmed the transmission had an internal issue requiring a full rebuild and located a coolant leak. These confirmations were documented via servi.

See all problems of the 2020 Ford Expedition 🔎.

Component/system that failed: the 10r80 automatic transmission is malfunctioning. It causes harsh shifting, delayed acceleration, hesitation, and unpredictable surging. These issues have been confirmed as part of Ford’s internal TSB 23-2250, which directly references this transmission defect. The vehicle is available for inspection upon request. Safety risk: this transmission failure poses a serious safety risk. The hesitation and delay in acceleration occur during merging, turning, and highway driving, which can cause near misses and sudden loss of power. The delayed response time compromises my ability to move safely through traffic. Reproduced/confirmed: yes. The issue was confirmed by liberty Ford in fayetteville, nc, after I paid for a diagnostic. The service department acknowledged the symptoms but refused to cover the diagnosis or repair under warranty since no recall was showing under my VIN. Inspected by others: the vehicle has not been inspected by the manufacturer directly or by law enforcement or insurance. However, it was diagnosed and documented by an authorized Ford dealership (liberty Ford in fayetteville nc). Warning lamps or symptoms: there were no warning lamps or error codes. The symptoms began subtly but became consistent over time. The first noticeable event was approximately in “early 2025”, with increased severity since then. I submitted a written complaint to Ford on June 9, 2025, via usps priority mail (tracking #[xxx]) and also filed a certified safety complaint with NHTSA (tracking #[xxx]) but have received no response. I am requesting formal investigation and recall action. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

We had been driving for 3 hours and was in an extremely busy area in houston, TX. While entering another highway in extremely congested area the transmission shifted out of gear into neutral engine revved and shut down. After about 3 -5 seconds it kicked hard into gear and continues on our way. This has happened several times in the past and was taken in previously for same problem. By being in congested traffic and with cars speeding around and honking horns it was a tense moment. Reported to dealer and transmission was dismantled and a part replaced in the transmission. Still don't feel comfortable with the transmission. Prior to this incident there were no immediate warning signs.

According to special service message (ssm) 51346, Ford has acknowledged that certain 2022-2023 Expedition models may exhibit this issue due to the roof and spoiler components contacting each other. You can find more details on this concern on Ford's official website and in the ssm documentation. My vehicle has experienced this issue.

Sunroof explosion with zero impact.

The rear back up camera has recently been glitching and most times has a solid blue screen when car is in reverse. It was in for diagnostics, report came back stating: verified customer concern; screen turns blue when vehicle is placed in reverse. Retrieved cmdtc b115e 08 stored current in ipmb. Verified gear selected matches commanded data in ipmb. Removed and tested circuit with known good camera, and rear view image works each time vehicle is placed in reverse, confirming circuit is good.

Sunroof explosion while driving on the highway. Loud bang rattled the driver and passenger. Driver was able to maintain control of the vehicle, but it could have been catastrophic for our vehicle and the vehicles around us if control was not maintained. Our Ford dealer said he has heard of sunroof explosions before. Dealership has the vehicle and is awaiting authorization to repair. Allstate insurance is also involved. There was no warning anything was wrong. This vehicle was bought brand new (1 owner) and is now 5 years old, has run great and has been properly maintained at our local Ford dealership.

The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 35 mph and hauling a trailer attached to the tow hitch, the trailer suddenly detached from the vehicle. The trailer hitch had fractured due to extensive rust. The dealer was contacted and informed about the failure. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to file a complaint. The failure mileage was approximately 129,000.

See all problems of the 2016 Ford Expedition 🔎.

Back-up camera, the back over prevention: sensing system: camera only works intermittently. I'm being told me vehicle is not part of the current recall in the 2015 Expedition that was issued in April 2025, yet my vehicle (a 2015 Expedition) is experiencing the problems detailed in the recall. Why isn't my vehicle part of this recall, shouldn't the recall be expanded to all 2015 Expeditions experiencing problems with faulty back-up cameras?.

Purchased this vehicle back in December. Dealaer never disclosed recall information associated with this vehicle. There was a stop sale doc sent out November for affected vehicles. However we were still sold this vehicle. I thought it was federally prohibited to sell a new vehicle which tallahassee Ford did. They sold me this vehicle with no fix in sight. And now there's a 2nd recall. So not sure what we can do.

Transmission had to be rebuilt due to known bushings problem with 10 speed Expedition transmission. I had to pay over 5k.

The rear door latch failed. It was 8 degrees, and the door latch would not latch shut after opening the rear door.

Follow up to my previous complaint (11665325)see link below. . Read more...

When it is below freezing and there is snow/condensation on the door windows the door lock can get stuck/frozen closed. Many times the door will unlock and open to get in but once I get to my destination I can't get the door open to get out of my car. This has happened on all the doors at different times. We get stuck and I have to crawl out another door that will unlock. There isn't a way to manually pull the door unlocked because the knob goes into a hole so you can't pull it up. Also, sometimes when I run remote start the door will not unlock and open to get into the car. I also have children in car seats, this would be a major safety issue in an emergency if we couldn't get out.

We bought our vehicle brand new 2 days ago. This morning the panoramic sunroof exploded and shattered.