12v/24v/48v Battery Problems of Ford Explorer

The contact owns a 2018 Ford Explorer. The contact stated that while operating the vehicle, the contact noticed an abnormal acidic odor inside the cabin of the vehicle. Upon lifting the hood and inspecting the vehicle, the contact noticed that the battery cap was unsecured, and the battery acid had covered the interior of the engine compartment. The vehicle was towed to the local dealer, where the engine compartment was cleaned, and the battery was replaced. The vehicle was repaired. The contact stated that the battery was previously replaced at a different dealer. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 73,000.

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The contact owns a 2018 Ford Explorer. The contact stated while driving approximately 35 mph, there was black smoke coming from under the hood. The vehicle was towed to the local dealer, who diagnosed that the battery was faulty. The battery was replaced. The contact stated that while driving, there was black smoke coming from under the hood, and the vehicle was towed to the dealer and was diagnosed with transmission failure. The transmission was replaced. Later, while driving again, the black smoke was again present coming from the hood of the vehicle, and the vehicle was towed to the dealer, who diagnosed the vehicle and determined that the engine and turbo were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 40,000.

The contact owns a 2019 Ford Explorer. The contact stated that there was water leaking into the headliner and sunroof. Additionally, the battery was leaking battery acid. The battery failure caused the contact's baby to be diagnosed with intrauterine growth restrictions (iugr). The first failure occurred when the contact detected an odor and checked under the hood of the vehicle. The contact saw that the battery was swollen and had exploded. The vehicle was towed to the dealer on October 21, 2020, and the dealer informed the contact that it was a faulty battery and replaced it with a new battery that the contact had purchased from walmart. The dealer informed the contact, who was pregnant at the time, that the vehicle was safe to drive. The failure recurred, and the vehicle was taken to darling's brunswick Ford (262 bath rd, brunswick, me 04011) on may 17, 2021. The dealer informed the contact that the battery was actively leaking and covered in battery acid. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure and first informed the contact that there was no recall associated with the VIN. The manufacturer later informed the contact that they would be buying back the vehicle from the contact under florida's lemon law. The failure mileage was approximately 42,000.

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