Ford Explorer owners have reported 305 problems related to air bag (under the air bag category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer.
The airbag light on my vehicle comes on quite often. If there is a passenger sitting in the seat, it tells me that the airbags off. Nothing has happened yet but if the airbag doesn’t go during your crash, could cause severe injury. Can be inspected but plan to see what issue is and have it fixed soon.
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all problems of the 2017 Ford Explorer
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The problem remedied by TSB 21b11-s2 did not occur in my vehicle while the TSB was in effect. It has now surfaced.
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all problems of the 2016 Ford Explorer
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As I was driving the vehicle the airbags deployed without a collision. I was in the car with my wife and 2 month old son. Had we been going full speed it could've been much worse than it was. The vehicle is available for inspection upon request. The car has not been inspected in any way. The insurance company is currently attempting to deny the claim based on pictures alone. There were no warning lamps prior to the airbag deployment regarding the airbags. We did not hit another car. I was able to stop the car in the middle of the onramp.
The contact owns a 2018 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact noticed that water was leaking in on both sides of the windshield. The contact stated that due to the failure, rainwater was leaking onto instrument panel, causing the instrument panel to become inoperable. The contact stated that the air bag warning light was also illuminated. The vehicle was taken to the dealer and the dealer confirmed the failure. The contact was informed that the vehicle was not included in NHTSA campaign number: 24v031000 (structure). The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The approximate failure mileage was 138,000.
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all problems of the 2018 Ford Explorer
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On 11-21-24, I was traveling down the interstate going at 60mph when a car began to urgently brake, I proceeded to hit the brakes as well and my car would not stop, at the time of the impact no air bag deployed, driver seat belt did not lock, my driver seat moved, no pre-collision assist came up for this accident. No prior issues or lights on dash.
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all problems of the 2023 Ford Explorer
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Seat warning module failed. When unbuckling seatbelt car does not recognize you unbuckled, therefore the airbag system does not recognize which seats are occupied. This would also cause a safety concern as you do not have to buckle the seatbelt with no warning or alert there is an issue. Car has been at Ford dealer for service for a month with them failing to find any other vehicle that they can replicate the problem. This is one Ford dealer, but it should be something that is investigated as it might be easily overlooked. Car has been in the dealership for the last month with no answers from Ford or resolution to the safety issue, following federal regulations the dealer will not release the car back to us as it has a safety system malfunctioning.
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all problems of the 2022 Ford Explorer
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Pursuant to the attached pdf file this relates to component parts of the air bag system. When these connections fail or have an issue it disables all of the safety features in the vehicle related to the air bag system and will prevent airbag deployment or any operation in a crash. This has been an issue since we purchased the car used with around 35,000 miles on it. Multiple repair attempts have failed. At 61,000 mile I was told that they would have to replace the connections but since it was more than 60,000 miles the cost of that repair would be out of my pocket as they would no longer honor any warranty coverage. Ford customer service in dearborn agreed with that assessment. The cost estimate at that time was given at a minimum of $3000. 00 dollars. This issue remains unresolved to this day and time as I have tried to appeal that decision and while I have tried to find an independent repair shop that would do this work. To date no independent shop will do this as it effects a safety system. At a 100,000+ miles now I am transporting my grandchildren in this car without the benefit of an operating airbag system due to Ford's continued failures.
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all problems of the 2011 Ford Explorer
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The passenger side knee airbag went off in an accident causing my dad to have severe lacerations to both legs and a sprained ankle. Those were his only injuries from the accident. All caused by one airbag. There is a good chance he will need a skin graft on one of his legs. The emt and firefighters all said that they have never seen an airbag down there and loon like that. What it did to his legs is horrible. And should have never of happened.
The contact owns a 2017 Ford Explorer. The contact stated while driving at various speeds, the air bag warning light illuminated. The contact stated that the air bag warning light intermittently illuminated while driving at various speeds. The vehicle was taken to the dealer and was diagnosed with air bag light row #2 inflatable found on higher wire circuit installed, and the was fuse replaced. Additionally, row #2 buckle, rear center row passengers seat, rear driver seat would not buckle, and that the passenger seat buckle was internally fractured, and the buckle assembly needed to be replaced. The vehicle was not repaired. The dealer informed the contact that the parts were on backorder. The manufacturer was made aware of the failure. The failure mileage was approximately 104,000.
Air bag light on. Per dealer service center diagnostics, driver side air bag module fb5z*78043b13 defective. Module replaced, however air bag light on persists. Additional diagnostic determined that air bag clockspring component defective.
The contact owns a 2014 Ford Explorer. The contact stated while driving at approximately 35 mph, the air bag warning light was blinking off and on. The contact had taken the vehicle to an independent mechanic and was informed that the vehicle needed to be taken to a dealer for assistance. The contact stated that the dealer diagnosed the vehicle and determined that the second-row seat belt harnesses had an electrical issue which was preventing the air bags from functioning as needed in the rear seat harnesses and the passenger and driver's frontal air bags. The dealer referenced technical service bulletin number: 16-0001 as a possible fix to repair the vehicle. The contact was provided an estimate for the repair but declined to pay for the repair. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 50,000.
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all problems of the 2014 Ford Explorer
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The contact owns a 2015 Ford Explorer. The contact stated while driving at approximately 30 mph, the air bag warning light was illuminated. The vehicle was taken to an auto repair shop where it was diagnosed that the rear driver-side and passenger-side air bag retractors were inoperable and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was 61,480.
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all problems of the 2015 Ford Explorer
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My airbag light on it just turned on this morning then started flashing.
The airbag burnt a hole in a cotton shirt and then left 2nd and 3 degree burns on my side.
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all problems of the 2021 Ford Explorer
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I dont understand Ford Explorer has same recall I have a lot of recall on these and I cant take it off everytime its a recall. I work 7 days a week. Thats the reason I try to trade it in . But I still own a lot for it. I dont know to much about the Explorer I brought from the carlot.
The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with faulty wiring for the second-row seat air bags. The contact was informed that the wiring needed to be replaced. The contact was informed that the failure was due to a manufacturing design flaw. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 109,489.
The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle the air bag warning light had remained illuminated. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 80,000.
The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the failure was related to the front passenger's side seat and the second-row rear passenger's side seat. The mechanic plugged an unknown wiring; however, the failure persisted. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.
This is the second time again 15 minutes that I've had to continue to put in these complaints about the recalls it is you know everything else about not being notified about all the recalls which I think there are between 10 and 12 all the way from the rear towing to the a pillars to the headlight all the way down to the Cadillac converter cam trimming assembly etc not been notified one time bye anyone nothing george coleman Ford dealership. Very unprofessional and I'm very pissed off right now I've spoke lol let the message for james farley ceo of Ford and I will be letting him know everything that has been going on because of the a pillars of water has been able to get inside the vehicle because that is the rubber around the front windshield which is supposed to have been you know done accurately and which it wasn't because if it was there wouldn't be a recall but I'm getting pretty pissed off to have to find out all these recalls on my own and for the Ford dealership where I bought the vehicle has not tried to reach out whatsoever even about the roof rack recall they have the parts in but they had not notified me so therefore if anything happens during the for the headlight if I get a ticket y'all will be held responsible if I get into a bad car wreck y'all will be held responsible because of the rear toe link that's a very important part because it will make you crash into a ditch and die and yeah I'm just I'm pretty pissed right now I can't wait for james farley to call me back because he's going to he's going to find out how pissed I am and I'll go above the ceo and talk to the Ford family about these issues along with leaving bad reviews and y'all get deducted for every complaint. There's one person at george coleman Ford that I would like to extend my gratitude towards and I don't know his first name his name is mr shockley that is a great man he's been the most helpful and he has went above and beyond to help me and my wife when I did ask him about the.
The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving at 45mph, the drivers side and passenger side air bags deployed with no contact. Causing the contacts fiancé to swerve and go down a ditch. No warning lights were illuminated. The vehicles front bumper and windshield cracked, as well as the passenger side taillight. No injuries were sustained. A police report was not filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 118. 583.
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all problems of the 2002 Ford Explorer
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The dash board has a little split where the air bag is located. The split is in a line of or a crease of the outline of the air bag. I took it to the dealership and they were clueless. They recommended someone to fix it, but since it was closely related to the airbag I can't find anybody to work on it. This happened about a year ago it just appeared and each year I think it's getting larger.
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all problems of the 2020 Ford Explorer
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Airbag light has come on, states second row passanger side airbag inflatable circuit (inflatable seatbelt). Just purchased vehicle two days ago.
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all problems of the 2019 Ford Explorer
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The contact owned a 2014 Ford Explorer. The contact stated that while driving at 20 mph, the driver of the vehicle ahead abruptly applied their brakes; as a result, the contact collided with the rear of the vehicle ahead. The air bags did deploy; however, the contact stated that the driver's side air bag failed to fully deploy, only inflating to the size of a volley ball, and the front passenger side air bag caused the glove box panel to detach and become a projectile that resulted in injury to the passenger. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact transported herself and her husband to an area hospital, where her husband was treated for various cuts and bruises to his legs. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the second row seat wiring harness had failed and needed to be replaced. The dealer determined that the failure was related to Ford campaign number: 21b11. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 126,250.
Airbags notification is on.
The air bag warning light came on solid (on solid, not blinking).
The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer for the air bag warning light being illuminated and the dealer diagnosed that the front passenger’s side air bag sensor had failed and needed to be replaced. The dealer informed the contact that the part was ordered; however, the vehicle was not repaired. The dealer was contacted regarding NHTSA campaign number: 24v031000 (structure); in February 2024 and the contact was informed there were no parts available for the recall repair. In July 2024 the contact received a letter stating that parts were available, and an appointment was scheduled for October 2024. At the time of the appointment, the dealer informed the contact that the recall repair could not be performed due to parts not being available. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was approximately 30,000. Parts distribution disconnect.
The contact owns a 2015 Ford Explorer. The contact stated when the vehicle was powered on, the air bag warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed that wiring under the rear passenger seats needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Air bag light came on the dash board headed to dealer to see why code b141c cost to repair the problem was very high not covered by warranty the problem seems to me a poor design. Because of this weak design I feel this puts passengers in danger.
The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front driver's side air bag warning light illuminated. The contact stated that the failure occurred intermittently, however the failure had occurred three times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,00.
Extensive leaking from the windshield area that is causing a significant amount of water to flood the passenger floorboard and the middle console where the screen for the radio, ac/heating control, and navigation system is. The lights on the middle console screen have become wet and are now blinking. The radio and the ac/heating screen is not allowing for any adjustments. The airbag light is now on the driver's console screen. The safety concerns due to the leaking of the windshield or the seals around the windshield would be an sudden loss of vehicle power while driving. Another safety concern is the windshield or the parts of the seals will come lose while operating the vehicle. There is also water leakage coming from the interior lights right above the middle console control panel.
Airbag lights kept going on and off and now stays on giving code b1212. It is a safety issue since it has to do with the driver seatbelt buckle pretensioner circuit. Airbags may not deploy incase of an accident. Apparently it is a problem with Ford Explorer vehicles which Ford has failed to rectify or have a recall for it. I need to know the fix or resolution for this before anything unfortunate happens.
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all problems of the 2012 Ford Explorer
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Driver side window panel flew off during my drive on the interstate directly after I noticed it being loose for the first time. 3rd row seatbelts leak when it rains on both sides. Rear backup camera is opposite/flipped and goes in and out. Trunk will close on you after opening it up with the car not running. It will not sense movement when the car is off and continues to shut resulting in harm.
2016 Ford Explorer. The air bag warning light was illuminated it was coming off and on and now stays on. Took the vehicle to the dealer who confirmed that the vehicle was not under recall for the failure. The vehicle had not been repaired.
Air bag light stay on.