Air Bag Problems of Ford Explorer - part 2

The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with faulty wiring for the second-row seat air bags. The contact was informed that the wiring needed to be replaced. The contact was informed that the failure was due to a manufacturing design flaw. The vehicle was being repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 109,489.

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The contact owns a 2015 Ford Explorer. The contact stated that while operating the vehicle the air bag warning light had remained illuminated. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 80,000.

The contact owns a 2016 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the failure was related to the front passenger's side seat and the second-row rear passenger's side seat. The mechanic plugged an unknown wiring; however, the failure persisted. The dealer was not notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

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This is the second time again 15 minutes that I've had to continue to put in these complaints about the recalls it is you know everything else about not being notified about all the recalls which I think there are between 10 and 12 all the way from the rear towing to the a pillars to the headlight all the way down to the Cadillac converter cam trimming assembly etc not been notified one time bye anyone nothing george coleman Ford dealership. Very unprofessional and I'm very pissed off right now I've spoke lol let the message for james farley ceo of Ford and I will be letting him know everything that has been going on because of the a pillars of water has been able to get inside the vehicle because that is the rubber around the front windshield which is supposed to have been you know done accurately and which it wasn't because if it was there wouldn't be a recall but I'm getting pretty pissed off to have to find out all these recalls on my own and for the Ford dealership where I bought the vehicle has not tried to reach out whatsoever even about the roof rack recall they have the parts in but they had not notified me so therefore if anything happens during the for the headlight if I get a ticket y'all will be held responsible if I get into a bad car wreck y'all will be held responsible because of the rear toe link that's a very important part because it will make you crash into a ditch and die and yeah I'm just I'm pretty pissed right now I can't wait for james farley to call me back because he's going to he's going to find out how pissed I am and I'll go above the ceo and talk to the Ford family about these issues along with leaving bad reviews and y'all get deducted for every complaint. There's one person at george coleman Ford that I would like to extend my gratitude towards and I don't know his first name his name is mr shockley that is a great man he's been the most helpful and he has went above and beyond to help me and my wife when I did ask him about the.

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The contact owns a 2002 Ford Explorer. The contact stated that while her fiancé was driving at 45mph, the drivers side and passenger side air bags deployed with no contact. Causing the contacts fiancé to swerve and go down a ditch. No warning lights were illuminated. The vehicles front bumper and windshield cracked, as well as the passenger side taillight. No injuries were sustained. A police report was not filed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 118. 583.

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Airbag light has come on, states second row passanger side airbag inflatable circuit (inflatable seatbelt). Just purchased vehicle two days ago.

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The contact owned a 2014 Ford Explorer. The contact stated that while driving at 20 mph, the driver of the vehicle ahead abruptly applied their brakes; as a result, the contact collided with the rear of the vehicle ahead. The air bags did deploy; however, the contact stated that the driver's side air bag failed to fully deploy, only inflating to the size of a volley ball, and the front passenger side air bag caused the glove box panel to detach and become a projectile that resulted in injury to the passenger. No warning lights were illuminated. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. A police report was filed, and injuries were reported. The contact transported herself and her husband to an area hospital, where her husband was treated for various cuts and bruises to his legs. The manufacturer was not notified of the failure. The failure mileage was unknown.

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The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the second row seat wiring harness had failed and needed to be replaced. The dealer determined that the failure was related to Ford campaign number: 21b11. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 126,250.

Airbags notification is on.

The air bag warning light came on solid (on solid, not blinking).

The contact owns a 2011 Ford Explorer. The contact received notification of NHTSA campaign number: 24v031000 (structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer for the air bag warning light being illuminated and the dealer diagnosed that the front passenger’s side air bag sensor had failed and needed to be replaced. The dealer informed the contact that the part was ordered; however, the vehicle was not repaired. The dealer was contacted regarding NHTSA campaign number: 24v031000 (structure); in February 2024 and the contact was informed there were no parts available for the recall repair. In July 2024 the contact received a letter stating that parts were available, and an appointment was scheduled for October 2024. At the time of the appointment, the dealer informed the contact that the recall repair could not be performed due to parts not being available. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was approximately 30,000. Parts distribution disconnect.

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The contact owns a 2015 Ford Explorer. The contact stated when the vehicle was powered on, the air bag warning light remained illuminated. The vehicle was taken to a local dealer where it was diagnosed that wiring under the rear passenger seats needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

Air bag light came on the dash board headed to dealer to see why code b141c cost to repair the problem was very high not covered by warranty the problem seems to me a poor design. Because of this weak design I feel this puts passengers in danger.

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front driver's side air bag warning light illuminated. The contact stated that the failure occurred intermittently, however the failure had occurred three times. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,00.

Extensive leaking from the windshield area that is causing a significant amount of water to flood the passenger floorboard and the middle console where the screen for the radio, ac/heating control, and navigation system is. The lights on the middle console screen have become wet and are now blinking. The radio and the ac/heating screen is not allowing for any adjustments. The airbag light is now on the driver's console screen. The safety concerns due to the leaking of the windshield or the seals around the windshield would be an sudden loss of vehicle power while driving. Another safety concern is the windshield or the parts of the seals will come lose while operating the vehicle. There is also water leakage coming from the interior lights right above the middle console control panel.

Airbag lights kept going on and off and now stays on giving code b1212. It is a safety issue since it has to do with the driver seatbelt buckle pretensioner circuit. Airbags may not deploy incase of an accident. Apparently it is a problem with Ford Explorer vehicles which Ford has failed to rectify or have a recall for it. I need to know the fix or resolution for this before anything unfortunate happens.

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Driver side window panel flew off during my drive on the interstate directly after I noticed it being loose for the first time. 3rd row seatbelts leak when it rains on both sides. Rear backup camera is opposite/flipped and goes in and out. Trunk will close on you after opening it up with the car not running. It will not sense movement when the car is off and continues to shut resulting in harm.

2016 Ford Explorer. The air bag warning light was illuminated it was coming off and on and now stays on. Took the vehicle to the dealer who confirmed that the vehicle was not under recall for the failure. The vehicle had not been repaired.

Air bag light stay on.

My vehicle was struck by a tractor trailer at 55-60 mph while sitting still. The impact caused my vehicle to spin and be embedded into the guardrail. None of the airbags deployed.

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Side seat airbag has exhaust port facing inwards, instead of outward, towards the door of the vehicle, that caused the hot chemical from the airbag to push out all the gas at the left side of my body, melting my clothes and causing chemical burns to my side when it deployed upon a wreck.

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The airbag warning light keeps coming on after continued checks and fixes. The dealership zip tied connector c211 and the light went off for a bit then came back on, the seat belt has been replaced but the light came back on, and all other components have been checked but no matter what the fix the light stays on. This is an issue many people have and Ford should be responsible for fixing it.

As the passenger, following a passenger side impact, (t bone) I sustained 1st and 2nd degree burns extending from my ribs to my hip. To my knowledge the only airbags that inflated were the curtain air bags. Immediately upon impact I had a burning sensation on my right side that slowly began to spread. Once out of the car it was discovered that something had burned through 3 layers of clothing with the singed edges sticking to my skin. My vehicle was not drivable and was towed to a body shop. I spoke to the insurance company about the incident as I am receiving medical treatment for the burns. No one was interested in investigating the air bag.

Back up camera went out and later came on. Today we have been driving the last hour with airbag indicator on. Camera incident was 10-29-2023.

The contact owns a 2015 Ford Explorer. The contact stated that the second-row driver and passenger's seat belt buckle covers had detached, causing the air bag warning light to illuminate. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The contact related the failure to customer satisfaction program 21b11 (2nd row inflatable seat belt); however, the VIN was not included. The failure mileage was approximately 125,000.

I have owned this vehicle for a year and have gone through three batteries. It shows multiple coded for circuit shorts - passenger mirror motor, tailgate/liftgate/trunk motor as well as the cinch striker motor, instrument panel which has lost communication with cruise control module, power steering module, battery voltage circuit below threshold, driver side curtain deployment control 1 circuit short to ground, switch illumination. When the vehicle is stopped or parked it constanly idles up to 1000 to 1500 rpms. These are all the codes that are showing on my vehicle. There has to be some sort of issue causing these problems. What happens if my airbag deploys without warning causing me to cause a major accident which can harm myself, my spouse, children and the people around me.

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Car has inflatable seatbelt in the second row bucket seats. I am unable to find any car seats that are safe to use in this vehicle once you move from tether position have visited local dealership and called Ford for assistance. None of which are able to assist with this which puts children in great harm as no car seat can be safely used.

The contact owns a 2016 Ford Explorer. The contact stated that while crossing an intersection at 35 mph, she was hit by another driver on the driver side of her vehicle. The air bags did not deploy upon impact. Both driver side doors failed to open after the accident and special equipment was used by the authorities to extract the contact from the vehicle. The contact was taken to the hospital and was treated for minor scrapes, bruises and soreness. The other driver sustained lacerations to his abdomen from his seat belt and also sought medical treatment. A police report was filed. The vehicle was towed to an independent mechanic where it remained in their possession. The manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 109,000.

Airbag light came on, had tested by local mechanic, informed left rear airbag and to take to dealer, dealer charged $252 to disagnose air bag in left rear shoulder strap. Since already replaced wiring harnesses under TSB 16-0001 back on 11/1/7/16 thought best to clean contacts of harness connectors and apply dielectric grease for an extra 1/2 labor for an addtitional $99 bringing the total to over $350. Both dealer and Ford refused to cover this repair. I am very dissapointed.

The whole front control interface module has gone out along with some functions of the apm. Just stopped all of a sudden. Turned key on and nothing worked. The airbag light has come on saying solid color. The rear tailgate will not open with the electronic power buttons. This all went out at one time. Is confirmed to be the fcim and amp. Is a safety hazard due to airbags, not known if will work and the inability to open rear tailgate. Other failures are climate control. Is stuck on high heat defrost in middle of wisconsin summer, but not a real safety issue but very inconvenient.

Recently noticed a yellow airbag light appearing on the instrument panel. Took the vehicle to the dealer and was told that there was previously a recall for this issue, and that a repair was performed. However, the issue has now resurfaced. We are afraid to continue driving the vehicle in this condition, as we feel that it would put us at risk. Dealer refuses to pay for the repair, claiming that the recall 'expired' in January 2023. Hoping that the NHTSA can assist me in resolving this issue, since there is nothing that I as a consumer could have done differently to prevent this, yet the dealer is demanding that I pay to fix it. Thank you.

The contact owns a 2015 Ford Explorer. The contact stated that the seat belt and air bag warning lights were illuminated. The vehicle was taken to the dealer to be diagnosed and the contact was informed that the seat belt wiring harness located in the second-row seat had failed. The wiring harness was replaced; however, the failure persisted. The contact was informed that the seat belt wiring harness needed to be replaced; however, the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The approximate failure mileage was 65,000.

In July 2023 my airbag light appeared on my instrument panel. I checked seat belts but all was good. I had the Ford dealer diagnose and they said that the rear seat belt airbag was out of compliance. I am the original owner of the vehicle and asked if this was under any recall or TSB. They checked and said that it was no longer under any repair order and that it would cost me approx. $1100 to fix. They also said that no air bags would work in my vehicle and that they could not just turn the light off on the instrument panel. My vehicle is available for inspection and repair. I no longer feel safe for myself, my wife or my grandchildren riding in the vehicle. The airbags are critical safety feature and should last the life of the vehicle. My vehicle sits in the garage mostly and only has approx. 67000 miles.

The airbag fault light on the dash of my 2016 Ford Explorer recently illuminated. I took it to christian brothers automotive, who did a complete diagnostics check. They determined that the inflatable seat belt should read 2. 2 ohms but it reading at 5. 5 ohms, which is causing the light to illuminate. They stated that the inflatable seat belt needs to be replaced. This appears to be the same issue with a Ford recall notice issued on January 21, 2022 under customer satisfaction program 21b11 related to 2014, 2015, and 2016 Ford Explorers. However, my VIN does not appear on the list of effected vehicles and Ford is refusing to repair it under the recall until it is added to the list.

The contact owns a 2014 Ford Explorer. The contact stated that on several occasions while driving at undisclosed speeds, the air bag warning light intermittently illuminated. Additionally, the contact stated that the vehicle was previously taken to the dealer for an undisclosed unrelated failure, and the contact was informed that the vehicle was included in Ford customer satisfaction program: 21b11 and the contact was advised to call the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and the contact was informed that the customer satisfaction program: 21b11 had expired and was referred to the NHTSA hotline for assistance. The failure mileage was approximately 77,000.