Ford Explorer owners have reported 14 problems related to battery dead (under the electrical system category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer.
In March 2018 I bought a brand new 2018 Explorer. In November 2019 my security system started going off on it's own without any disturbance to the vehicle or me touching my keys. The next day the battery was dead and the Ford service center told me my battery was dead due to a cold snap (we are in SC. . . It does not get that cold). I had to get a brand new battery. Now less than a year later, it's August 2020 and the key pad on the driver's side exterior door is malfunctioning and blinking uncontrollably until it finally died and does not work. The car is still functioning fine up until this point. Now 3 weeks later, my car did not start this morning and I had to be jumped off. I took it to the Ford dealership and they said something is draining my battery and it is not holding a charge. There's no reason why a 2018 Explorer should need two new batteries in 2 years. Something is draining my battery and no one can tell me what that issue is.
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On January 11, 2020, I turned on the ignition of my 2017 Explorer sitting in my driveway and immediately had 4 warning lights and multiple error messages appear. It was the abs, stability control on and off lights and a wrench. Then there were multiple messages about my four wheel drive not working. I turned the car on and off several times trying to get all of the messages and to see if it would clear. After the third restart the entire dash panel went out completely except for the radio which stayed on continuously for 3 days until it got to the dealership on Monday. None of the vehicles basic necessities were working. . . No speedometer, gas lights, wipers, or climate control, etc. Only the engine, headlights, and taillights worked. The dealership is currently working on the vehicle and is claiming it is a battery problem. The service department has admitted they don't know if it will fix the problem but they are going to try it. They also stated that "the vehicle cleared itself after the battery died which it's not supposed to do". I have seen multiple reports about the exact same problem with different items being replaced, including the battery, to no avail. This is my family's primary vehicle and I regularly drive my 6 and 11 yr old children around in this vehicle. We also travel the highway and 4 lane suspension bridge extensively. Losing these basic systems could result in a life threatening situation for me and my family. I have seen complaints on the internet dating back to December 2016 and the problem is still occurring. The vehicle was in proper working condition, no major problems prior, and well below the mileage expected for a vehicle of this age when the issues occurred. I don't trust it now.
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Wiring/battery problem. Positive post on battery corroded along with wiring going to post. Replaced positive wiring and accessories wiring along with a new battery. Positive post started to corrode again now the battery dies randomly and needs jump start.
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I am an owner of a 2016 Ford Explorer that was purchased brand new at a dealership here in az last year in January. Immediately after purchase, I started noticing fuel leakage from the vehicle and vehicle using a lot of gas everyday. I took my truck back to the dealership and was told everything is ok. As time went on, I noticed that every time I accelerated on the gas, the truck slowed down. Took truck to dealership and was told once again nothing is wrong. A couple of months ago, the battery died. I have the truck toowed to the dealership and they replaced the battery. Two weeks later, the battery dies again. I had it towed to the dealership again. They replaced the battery again and noticed a recall on the truck. A week later I'm driving my kids to school when the dashboard goes black and then lights up again. All of a sudden it happens again, the dashboard goes black and the speed starts decelerating. I hurry up and get to the safety side of the highway. I cut the truck completely off, waited a few minutes and it started right back up. I took the truck to the dealership. Once again, I'm told that nothing is wrong with the vehicle. Yesterday the truck dashboard starts going on and off. Then the truck completely dies. I called roadside assistance and had the truck towed to the dealership. I waited for over 5 hours at the dealership before they told me what "might" be the problem. I was told there might be an electrical shortage between the monitor, radio, odometer, and climate controls that is causing the vehicle to shut down. The dealership doesn't have parts to fix it but can order them and it might take a few weeks to get them. As of now I have no air conditioner and my radio isn't working. I have spoken with several customer service managers about the vehicle and was told there isn't anything that can be done except wait for Ford to fix it.
Hi I need help we are having issue with our 2016 Ford Explorer sport we only have it for 3 months 2k mileage, we noticed the hood vibrate at 65mph or over on freeway, I brought it to my nearest Ford dealer, "Ford serramonte" on 05/16/16 the service manager name henry said they are aware of it but couldn't do anything & they are waiting for Ford to find the solution to fix it, but they didn¿t even check the hood. I contacted Ford customer care team on 05/18/16 & they open a case, case number: cas-9514452-p1y5c2 tara melvin costumer care manger handling the case. We are prostrated because it¿s brand new car & already has a lot of problems, it was distractive driving the vehicle so I'm scared specially I'm always with my 1yr & 4yrs old son, they just told me to wait & it¿s been more than a month now & still haven¿t fix the problem. We bought this SUV thinking it's a reliable & safety car for our family but there's to much issues, -battery died, I called the roadside assistance, the dealer said it might be the back up camera that consuming the power from the battery when the vehicle is not running, now the camera is backorder according to the dealer. We¿re scared it will happen again if we¿re on a trip. -low fuel economy, I¿m only getting 12. 6 avg mpg. Epa combined 18mpg, 16 city & 22 highway I been doing a research regarding about the hood vibration problem & finding this problem is been going around since 2013 & there's a lot of vehicle owner that have the same problem, my wife brother in-law has the same problem vibrating hood 2016 Ford Explorer limited. I attached some of the link regarding the same issue. . Read more...
Battery died on 2002 Ford Explorer. Installed new battery and 4 wheel drive module quit working. Bought new part for $202. 00. Fixed problem with new part. Obviously the realized the defect and refuse to do recall.
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Reading the forums and many people have been having problems with their Explorers 4x4. I have the same problem. Seems like if you disconnect the battery or your battery dies so does your control module for the 4x4. Mine stopped working when that happened. That is when my 4x4 selector switch lights stopped working and my 4x4 was not engaging. Seems like Ford needs to recall this part. I got a new control module and it started working again. Could be dangerous in winter time for this type of vehicle to have no 4x4.
String of electrical failures a the same time - resulted in loss of vehicle for 3-4 days and we had to rent a car to fill in while it was getting repaired - full battery failure, failure of the 4wd component, broken or detached wire in driver's door, resulting in inability to lock/alarm that door with remote.
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Ford Explorer 1998 date 8-3-06 I have had this car for three years. I have never had any major or minor problems. I have regular required maintenance done (example) fluid changes and brakes. Early February. I noticed around November 2005, my cruise control stopped working. I didn't take it to be checked; I didn't think it was a big issue. I noticed when starting my car, the battery sounded weak. I took the car to ntb to have the battery checked. The battery was bad and was replaced with the exide 72 month battery. I had never the battery replaced. Ntb installed the new battery on February 5, 2006. I drive this car to and from work regularly, about 12 miles. On February 28, 2006, leaving work heading home, I stopped at the grocery store about 1 mile from my house. I left the store and went home. After turning the engine off approximately 5 minutes later standing on my porch, I noticed heavy white smoke coming from under my hood behind the battery area. I ran to my car and opened the door and released the hood. When I raised the hood, I saw the heavy smoke coming from what appeared to be near the wiring in front of the master cylinder. I ran in the house to call 911 and get a fire extinguisher. When I went back to the car under hood area was fully involved in flames. The fire department arrived and extinguished the fire. After hearing and reading the reports about the cruise control switch, I really think this is exactly what happened to my vehicle.
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Ford Explorer 1998 date 8-3-06 I've had this car for three years. I've never had any major or minor problems. I have regular required maintenance done (example) fluid changes and brakes. Early February. I noticed around November 2005, my cruise control stopped working. I didn't take it to be checked; I didn't think it was a big issue. I noticed when starting my car, the battery sounded weak. I took the car to ntb to have the battery checked. The battery was bad and was replaced with the exide 72 month battery. I had never the battery replaced. Ntb installed the new battery on February 5, 2006. I drive this car to and from work regularly, about 12 miles. On February 28, 2006, leaving work heading home, I stopped at the grocery store about 1 mile from my house. I left the store and went home. After turning the engine off approximately 5 minutes later standing on my porch, I noticed heavy white smoke coming from under my hood behind the battery area. I ran to my car and open the door and released the hood. When I raised the hood, I saw the heavy smoke coming from what appeared to be near are in front of the wiring in front of the master cylinder. I ran in the house to call 911 and get a fire extinguisher. When I went back to the car under hood area was fully involved in flames. The fire department arrived and extinguished the fire. After hearing and reading the reports about the cruise control switch, I really think this is exactly what happened to my vehicle.
Battery failed.
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On two occasions vehicle stopped running while driving, due to battery failure. On another occasion the vehicle stopped running due to a short in the instrument panel.
Battery failed. Yh.
The dealer installed a new battery and four days later, the battery went dead.