Electrical System Problems of Ford Explorer - part 2

My back up camera tends to go blank when I reverse. It’ll take some time for it to come back on or sometimes it says to contact Ford.

See all problems of the 2015 Ford Explorer 🔎.

Screen blacks out and unable to connect handsfree, control rear ac or anything else that requires use of screen.

See all problems of the 2018 Ford Explorer 🔎.

I was driving to az from a CO vacation with my two kids in the car when the steering in my 2013 Ford Explorer locked up. I had exited the freeway and was on a 2 lane country blacktop. I approached some curves in the road and at that point noticed I had absolutely no steering whatsoever. I noticed warning lights came on around that same time. I started slowing down, as the road continued to curve I entered the oncoming traffic lane, went onto the shoulder, back into oncoming traffic lane, back into my lane and onto my shoulder before coming to a complete stop. I'm not sure how or why we are all ok/still alive. I had zero control or steering ability in my moving vehicle. We could have so easily been in an accident or killed. I myself, as a driver, am traumatized. The car was towed to the closest Ford dealer where I'm not getting much help. I've been told many 2013 Ford Explorers were recalled for steering issues, but unfortunately mine isn't included. They have also had the car for several weeks and have yet to completely figure out/repair the problem. When I called Ford customer service, they suggested I report it to you.

See all problems of the 2013 Ford Explorer 🔎.

Water has been leaking on my passenger side front floor, and now the blower motor has completely seized. Ford quoted me over $1,000 for a blower motor! I have requested asking for satisfaction warranty for this to be covered via email, with no response. Blower motors should not go bad this soon. I have no way to defrost or defog my windows. This is a major safety concern.

See all problems of the 2020 Ford Explorer 🔎.

The transmission failed. The electrical component also failed.

See all problems of the 2021 Ford Explorer 🔎.

The contact owns a 2020 Ford Explorer. The contact stated while driving at an undisclosed speed, the brake pedal was depressed, and then the contact depressed the accelerator pedal, and the engine seized. No warning light was illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed with a failed power control module. The contact was informed that the power control module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included in the unknown recall. The failure mileage was approximately 90,000.

My vehicles power steering alert came on suddenly while driving home. My cars steering wheel completely locked up while I had my children in my vehicle. It was very scary knowing we could have been in a wreck due to this issue. It’s. Not under recall but under the customer satisfaction program but I do not have funds to cover this. No dealership near me is able to tow and a tow would be a lot for me. I had a family friend tow us when my steering went out in town but was still charged an arm. I need this looked at because there’s been recalls for this before. My families lives were put at risk and that’s completely unacceptable.

See all problems of the 2012 Ford Explorer 🔎.

On [xxx], after starting my vehicle, I received multiple safety warnings, prompting the check engine light and a wrench icon on the dashboard. The alerts included issues with the anti-collision system, hill assist, traction control, lane departure, and adaptive cruise control, as well as my drive modes which were also unavailable. I contacted raceway Ford in riverside, CA, and dropped off the vehicle that day, reporting the errors. The dealership informed me the next day that the half shaft speed sensor had failed and would cost $870. 52 to replace. Since the warranty had expired a month earlier on [xxx], this was no longer covered under the drivetrain warranty. I agreed to the repairs. After installing the new sensor, and conducting a test drive, additional errors appeared. After two weeks in the shop and multiple follow-ups, the dealership concluded that the awd/fwd sensor had also failed and replaced both sensors. The repair documentation references TSB 21-2270, ssm 49045, and c0631. I believe this raises serious safety concerns and should warrant a recall, especially since other vehicles are experiencing similar issues just a month after warranty expiration. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

First my radio will not come on when you first start the Explorer. Then you turn it off and turn it back on then the radio will start to work. Then blind spot stop working will the radio. They said they fix the problem by updating the software in the radio. That work for a week then it happen again now they said it's the audio control module need to be replace. And the battery will drain over night they said the recall is for other Fords not mine. I paid for a new battery and alternator. But they said my Explorer not on the list.

Recall action soon issue since 06-20-2025 unrequested second-row seat movement for more information telematics generated issue.

The radio flickers on & off when started for about 10 minutes. It’s very distracting. The windshield makes a whistling noise when going above 50mph.

Backup camera went black with words to contact dealership for latest software. The dealership is charging me for a repair that is currently a recall for the exact same issue for new models not 2015 models. There’s been quite a few customers having same issue as I did my research online. I’ve got my elderly parents to care , I can’t afford the repairs. ??.

Experiencing issues with power steering after battery replacement. Taken to two Ford dealerships (fayetteville, GA & morrow, GA) . One unable to diagnose (fayetteville) and the other reset battery settings (morrow). Issue still persistent with intermittent power steering failure while driving. Very dangerous and scary! errors that appear: service advance trac, steering assist fault service required & pre-collision assist not available.

Backup camera doesn’t come on when in reverse. Works maybe 20% of the time. Other maybe 80%, the screen doesn’t do anything or says error.

The contact owns a 2016 Ford Explorer. The contact stated while driving at an undisclosed speed, the keypad detached and flew off the driver’s side door. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 104,000.

See all problems of the 2016 Ford Explorer 🔎.

The contact owns a 2018 Ford Explorer. The contact stated that while attempting to start the vehicle, there was an abnormal clicking sound coming from the vehicle and the vehicle failed to start. The contact stated that the clicking sound was the doors locking and unlocking continuously. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the keyless entry keypad on the driver's side door, resulting in battery drainage. The contact was informed that the keypad needed to be reprogrammed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

6/2/25 tried to start vehicle, codes coming up and car would not start 6/6/25 car was in park running, starting chiming with alarms, the same alarms that came up a few days before.

The contact owns a 2020 Ford Explorer. The contact stated that while reversing, the vehicle stalled. The vehicle jolted forward while parking. The brakes were locking up. While driving 5 mph, the steering wheel locked up. The 4-wd fault light was illuminated. The contact stated that the pre-collision assist, hill assist and reverse messages were displayed. The contact stated that the failure was related to technical service bulletin: 23-2174. The vehicle was taken to the local dealer, where it was diagnosed that the awd actuator was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 89,156.

Put vehicle in reverse camera camera on then went black and the backup lights went out while trying to move resulting in hitting a pole.

My vehicle has dual a/c , front and rear. The rear a/c can only be turned on from the touchscreen. My touchscreen went out about a week ago. I called the dealer to ask if there was another way to turn on the rear a/c and the answer was no. I asked what I had to do and the answer was to schedule an appointment so they could check it but I was going to get charged. I live in deep south texas and it gets very hot down here. The rear a/c is a must. I don't think it's right that I have to spend thousands of dollars to replace my touchscreen just to be able to turn on my rear a/c unit. My passengers have been feeling lightheaded when riding in the back seats without a/c. Ford needs to put a button apart from the touchscreen to turn the rear a/c on and off.

See all problems of the 2014 Ford Explorer 🔎.

Driving vehicle along highway, two alerts came on from the computer. Power steering warning, system advancetrac warning. Could hardly steer the vehicle appropriately. My vehicle does not fit in the may 17, 2010, and February 28, 2012, recall as it was manufactured in 08/12 so I cannot fix this issue. The vehicle is unsafe for travel and is just 6 months after the recall making me believe it is apart of the affected vehcile.

On my 2022 it’s has a warning that it has a faulty park aid faults.

See all problems of the 2022 Ford Explorer 🔎.

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA campaign numbers: 24v031000 (structure) and 25v347000 (structure). However, the parts to do the recall repairs were not yet available. The contact stated that while driving at 80 mph, the driver's side a-pillar trim detached from the vehicle. The local dealer was contacted. The vehicle was not repaired. Most recently, the keyless entry failed to function as intended. The local dealer was not contacted. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 85,000.

See all problems of the 2017 Ford Explorer 🔎.

I was driving my Explorer in a residential area when my power steering assist went out, causing me to not be able to control the steering wheel. I had 3 passengers in the vehicle at the time. I came close to crashing into a ditch but was able to stop the vehicle. It terrified me and my passengers. I struggled to steer it to a restaurant parking lot. After my power steering stopped working, and alarm went off on the dash and said "steering assist fault" needs serviced. I had the Explorer towed to aschenbach Ford in wytheville, virginia. The Ford service department said that the bar and all electrical steering needs replaced. There was a recall for some 2014 Ford Explorers with this same problem but my VIN is not apart of those recalls and I feel it should have been because that's what happened to my vehicle. It's recalls 14s06/14v-286.

The contact owns a 2020 Ford Explorer. The contact stated that while driving at various speeds, several dtc were displayed. The contact stated that the messages “service 4wd”, “service advancetrac”, “cruise control not available”, “collision alert”, and “traction control” were displayed. The vehicle was not yet diagnosed. The contact stated that several months ago the vehicle was repaired for the same failures. The contact stated that the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA campaign number: 25v347000 (structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that water was entering the cabin of the vehicle through the a-pillar and b-pillar trims, sunroof, and doors. The contact stated that the water had started to affect various electrical systems. The contact stated that the a/c unit failed to cool as prior to the failure. Additionally, the turn signals failed to self-deactivate. The vehicle was taken to the dealer but was not diagnosed or repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case. The failure mileage was 142,000. VIN tool confirms parts not available.

I was driving the vehicle when all of a sudden I lost powersteering and the steering became impossible to control almost causing an accident. I then took the vehicle to the shop and was informed my rack and pinion had to be replaced. I replaced it eventhough there is a recall for this issue in the 2013 Ford Explorer but it does notcover my VIN which is frustrating. So then I'm leaving the mechanic shop and I'm almost home and I get a powersteering fault light and the powersteering goes stiff again. Almost causing me to wreck again these are the same symptoms are in recall 14v286000 and I cannot figure out why my vehicle isnt part of the recall for the dangers that this issues causes.

The contact owns a 2017 Ford Explorer. The contact stated that while seated in the parked vehicle, the rear passenger’s side head restraint became unhinged. The contact stated that the exterior front driver’s side pin paddle had failed. The vehicle was not taken to a dealer to be diagnosed. The contact stated that the railings on the rear passenger’s side seats were replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 99,208.

See attached document for complaint.

The backup camera works for a couple seconds then goes to a all black screen.

Own a 2015 Explorer having problems with the rear back up system. The display does not always work, which is a real problem when backing up. The safety of persons and vehicles is greatly put at a higher risk. There are other reports of this happing to other year models, only with recalls for the newer models.

Back latch is getting stuck in secondary position when released. Module is intermittently not communicating.

Fault code b14e7:08-0a right front enhanced exterior lighting system, passenger headlamp will not turn off until bcm disconnects after 20 minutes. Dealer diagnosis determined a possible headlamp control module fb5z13c788d fault (replaced left module with right module and same headlamp stayed on so both headlamp control modules are correctly functioning) this indicates a broken wire in right front enhanced exterior lighting system wiring harness. Problem remains unresolved.

Error codes such as blind spots detection with traffic and a couple other codes that is stored in view status area in oasis.

See all problems of the 2023 Ford Explorer 🔎.

Ongoing issues with the screen displaying upside down, blurry, red/green lines, powering on and completely off. Rearview calibration issue off centered (dealership fixed). This also impacts the cruise control alerts, lane keeping assist, etc. And occasionally powers vehicle off. Dealership was able to fix delayed reverse transmission via software for the pcm. Multiple dealership repair attempts have not fixed this ongoing issue from 2022-2025. Videos available via email request. Dealership verified some of the concerns and Ford would only authorize software updates, new battery, some camera components. When this failed to fix they were not authorized to further repair. As a courtesy the dealership rebuilt the software and this did not fix the issues.