Gasoline Fuel System Problems of Ford Explorer - part 1

See attached document for complaint.

See all problems of the 2018 Ford Explorer 🔎.

The contact owns a 2019 Ford Explorer. The contact stated that while driving approximately 75 mph with the cruise control activated the vehicle suddenly began to sputter and reduce speed. The vehicle was driven to the the side shoulder and stalled. The engine would not restart and the vehicle was later towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 52,000.

See all problems of the 2019 Ford Explorer 🔎.

The contact owns a 2020 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. There was no warning light illuminated. The vehicle was inspected using a scanner and provided an error code for the fuel pump module. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the high-pressure fuel pump had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline further assistance. The failure mileage was approximately 112,000.

See all problems of the 2020 Ford Explorer 🔎.

The contact owns a 2021 Ford Explorer. The contact stated that while driving approximately 20-30 mph, the vehicle stalled, with the check engine warning light illuminated. The contact stated that the failure was related to NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the VIN was not included. The vehicle was towed to an independent mechanic. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 55,000.

See all problems of the 2021 Ford Explorer 🔎.

The contact owns a 2018 Ford Explorer. While the contact's son was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. No warning lights were illuminated. The vehicle was driven to the shoulder of the roadway. The contact stated another driver with a tow truck assisted and towed the vehicle off the highway to a safe location. The contact stated after the vehicle sat for three hours, the vehicle was restarted, and driven to the contact's residence. The contact stated that the failure had occurred twice within one week. The contact stated that after the vehicle sat for a while, the vehicle independently reset and the vehicle could be driven for a while; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall; however, the VIN was not included in the recall. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 60,000.

The contact owns 2022 Ford Explorer. The contact stated while driving 50 mph, the " service engine soon" warning message illuminated. A dealer was contacted. The vehicle was taken to a dealer where it was diagnosed that the fuel pump sensor needed to be replaced. The vehicle was not repaired. The contact was relating the failure NHTSA campaign number recall number: 25v455000( fuel system, gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure and offered no assistance via a voicemail he received from them. The failure mileage was 40,677.

See all problems of the 2022 Ford Explorer 🔎.

The contact owns a 2023 Ford Explorer. The contact stated while driving 75 mph on the interstate, the vehicle lost motive power. The contact stated that while depressing the accelerator pedal, the vehicle responded as intended. No warning light was illuminated. A dealer was contacted. The vehicle was taken to a dealer however, the dealer was unable to retrieve a diagnostic trouble code, and informed the contact that there was no failure. No assistance was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and informed the contact that the repair would have to be out-of-pocket with the possibility of being reimbursed. The contact related the failure to NHTSA campaign number: 25v455000 (fuel system, gasoline); however, the VIN was not included in the recall. The contact was referred to the NHTSA hotline for assistance. The failure mileage was 17,000.

See all problems of the 2023 Ford Explorer 🔎.

The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was receiving routine maintenance and an oil and filter change, it was discovered that coolant was leaking into the engine. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 88,762.

See all problems of the 2017 Ford Explorer 🔎.

The contact owns a 2013 Ford Explorer. The contact stated that upon reaching arriving to the destination, there was an abnormal gasoline odor coming from the rear of the vehicle. After a visual inspection, the contact observed gasoline leaking from the fuel tank. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the fuel tank filler neck. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 15v812000 (fuel system, gasoline); however, the VIN was not included in the recall. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 200,000.

See all problems of the 2013 Ford Explorer 🔎.

The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked, the contact became aware that there was fuel leaking from the driver's rear end of the vehicle. There was no warning light illuminated. The vehicle was not able to be started. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 172,582.

The contact owns a 2017 Ford Explorer. The contact stated that while driving 60 mph, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The contact stated that the vehicle jerked and vibrated. In addition, the vehicle stalled. No warning lights were illuminated. The vehicle was able to partially coast to the side of the road. The vehicle failed to restart. The vehicle was towed to the dealer where it was diagnosed that the fuel pump had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 94,084.

The contact owns a 2012 Ford Explorer. The contact stated that while driving approximately 40-60 mph, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. In addition, the contact stated that there was an abnormal burning odor coming from the vehicle. Upon investigation, the contact discovered NHTSA campaign number: 25v467000 (fuel system, gasoline) and linked the failure to the recall; however, the VIN nor the year, make, or model was included. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 180,000.

See all problems of the 2012 Ford Explorer 🔎.

The contact owns a 2021 Ford Explorer. The contact stated that after parking the vehicle, there was an abnormal fuel odor inside and outside the vehicle. The vehicle was taken to the local dealer who diagnosed that the fuel hoses had ruptured due to the hoses making contact and rubbing together. The contact was informed that the fuel hoses needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the VIN was not included in the NHTSA campaign number: 19v859000 (fuel system, gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 44,000.

The contact owns a 2013 Ford Explorer. The contact stated when starting the vehicle he was smelling the odor of gasoline in the passenger cabin. The contact stated that he had inspected the vehicle and had observed that fuel was leaking from the rear wheel well and observed that fuel was leaking from a spot near the fuel tank. The contact had not taken the vehicle to a local dealer or to an independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to NHTSA campaign number: 15v812000 (fuel system, gasoline). The contact's VIN was not part of the recall selection. The failure mileage was approximately 160,000.

The contact owns a 2020 Ford Explorer. The contact stated that while driving at various speeds, the contact became aware of an abnormal fuel odor inside the vehicle. There were no warning lights illuminated. The vehicle was inspected by a relative who became aware that one of the fuel hoses was fractured. A local dealer was contacted; however, the vehicle was not repaired due to the cost. The manufacturer was made aware of the failure and referred contact to the NHTSA hotline for assistance. The failure mileage was approximately 54,000.

The contact owns a 2021 Ford Explorer. The contact stated that while depressing the accelerator pedal, the vehicle hesitated while accelerating and decelerated unintendedly. The contact stated that the failure mostly occurred during the warmer weather months. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA campaign number: 25v455000 (fuel system, gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 55,000.

The contact owns a 2019 Honda insight. The contact received notification of NHTSA campaign number: 23v858000(fuel system, gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available until the fall. The contact stated that the manufacturer had and will exceed a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.

The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was parked on an incline, and with a quarter tank of fuel in the vehicle, the vehicle failed to start. There was no warning light illuminated. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The manufacturer was notified of the failure. The failure mileage was 20,000.

The contact owns a 2017 Ford Explorer. The contact stated that after refueling the vehicle, the fuel gauge displayed a full tank; however, the distance to empty indicator was incorrect. The vehicle was taken to an independent mechanic, who diagnosed that the fuel pump monitor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 40,800.

The contact owns a 2013 Ford Explorer. The contact stated that while the vehicle was parked in the garage, an abnormally strong fuel odor was detected. The contact had to move the vehicle out of the garage due to the strong fuel odor. Upon inspection, the contact noticed that the fuel tank was leaking. The dealer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 170,000.

The contact owns a 2013 Ford Explorer. The contact stated that upon approaching the vehicle, he smelled a strong gasoline odor. After a visual inspection underneath the vehicle, the contact observed a puddle of gasoline. No warning lights were illuminated. The vehicle was taken to the dealer, who determined there was rust on the sending unit and fuel tank, causing the fuel tank to crack and leak. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 100,000.

The contact owns a 2011 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact detected an abnormal fuel odor. The vehicle was taken to an independent mechanic, who diagnosed that there was a vapor leak coming from the top of the fuel tank. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 102,000.

See all problems of the 2011 Ford Explorer 🔎.

The contact owns a 2013 Ford Explorer. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel injectors were leaking, but the vehicle was not repaired due to the cost. The vehicle was taken to an independent mechanic, where the purge valve was replaced as a temporary repair. The contact stated that the check engine warning light was illuminated intermittently after the repair. The contact stated that while attempting to start the vehicle after the vehicle had been refueled, the vehicle failed to start and shuddered. The vehicle was able to be restarted after several attempts. Additionally, the contact stated that there was an abnormally strong fuel odor coming from the front of the vehicle. The vehicle was not repaired. The contact related the failures to NHTSA campaign numbers: 13v227000 (fuel system, gasoline) and 15v812000 (fuel system, gasoline). The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recalls. The failure mileage was approximately 93,000.

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 65-70 mph, there was an abnormal exhaust odor entering the vehicle. When the accelerator pedal was released, the odor dissipated. There were no warning indicator lights illuminated. The driver and passenger sustained a headache due to the odor but medical attention was not provided. . The vehicle was taken to an independent mechanic who stated that the seal was broken. Additionally, the mechanic informed her to use premium or chevron fuel. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who provided case number cas42670829 and referred her to the NHTSA hotline. The failure mileage was approximately 112,000.

See all problems of the 2016 Ford Explorer 🔎.

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA campaign number: 22v088000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted and an appointment was scheduled to determine whether the vehicle was safe to drive. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that they were focusing on repairing the unsold vehicles first. The manufacturer referred the contact to the NHTSA for assistance. The contact stated upon refueling in the vehicle, the fuel shut-off valve failed to stop fuel from being pumped when the gas tank was full, causing a fuel leak. The failure mileage was approximately 1,400. Parts distribution disconnect.

The contact owns a 2014 Ford Explorer. The contact stated that while his wife was starting the vehicle, she noticed a fuel leak underneath the vehicle. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who informed the contact that the fuel pump had detached causing the fuel leak. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 60,000.

See all problems of the 2014 Ford Explorer 🔎.

The contact owns a 2013 Ford Explorer. The contact stated that his daughter smelled a strong odor of fuel around the vehicle and in the residence while the vehicle was parked in the garage. There was fuel on top of the tank. The contact stated that after raising the vehicle up on a lift, it was determined that there was a leak coming from the fuel tank. There was no indication of fuel on the ground. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA campaign number: 15v812000 (fuel system, gasoline). The contact called the dealer and was informed that a diagnostic test was needed. The vehicle was not yet diagnosed or repaired. The manufacturer was contacted, but no additional assistance was provided. The failure mileage was approximately 125,000.

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle constantly smelled of gasoline. The contact stated that the odor occurred when the vehicle was in motion but was stronger when the vehicle was idle. The vehicle was taken to an independent mechanic who was not able to properly diagnose the vehicle. The mechanic sealed several locations where the odor might have been coming from. The vehicle was taken to the dealer because the gasoline odor was stronger on the outside of the vehicle. The dealer was not able to determine the cause of the failure and referred the contact to NHTSA for assistance. The contact stated that the failure had gotten progressively worse. The manufacturer was not notified of the failure. The failure mileage was 90,000.

The contact owns a 2013 Ford Explorer. The contact stated while the vehicle was parked, she noticed a strong odor of gasoline outside the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the fuel delivery module was fractured, causing the fuel to leak underneath the vehicle. The independent mechanic informed the contact that the failure was related to NHTSA campaign number: 15v812000 (fuel system, gasoline). The dealer was made of the failure and informed the contact that the vehicle was not included in the recall. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The approximate failure mileage was 98,000.

The contact owns a 2013 Ford Explorer. The contact stated that the fuel delivery module was leaking. The contact stated that the "check fuel delivery system" message was displayed on the instrument panel. Upon investigation, the contact associated the failure with NHTSA campaign number: 13v227000 (fuel system, gasoline). The vehicle was diagnosed but not yet repaired. The manufacturer was informed of the failure and the contact was informed that the vehicle was repaired before under the recall as a one-time free repair. The failure mileage was approximately 82,736.

The contact owns a 2013 Ford Explorer. The contact stated that after starting the vehicle and moving to the passenger seat, he smelled a strong gasoline odor. There were no warning lights illuminated. The vehicle was not diagnosed. The contact stated that the failure persisted. The contact looked under the gasoline tank and saw gas leaking onto the floor. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA campaign number: 13v227000 (fuel system, gasoline) because the VIN was not included. The contact contacted a second dealer - don's Ford (5712 horatio st, utica, NY 13502) who confirmed that the information of the previous dealer. The manufacturer was not notified of the failure. The vehicle was not diagnosed nor repaired. The approximate failure mileage was 120,000.

The contact owns a 2018 Ford Explorer. The contact stated that while driving at various speeds, a strong, gas odor would emit through the vehicle without warning. Due to the fuel odor, he began to suffer from blurred vision, nausea, and headaches. The contact had sought medical attention for his symptoms. The contact had taken the vehicle to the dealer on two occasions and each time the dealer could not detect a failure. The contact also mentioned that once he began to drive a rental vehicle, his symptoms began to go away. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 20,000.

Tl the contact owns a 2014 Ford Explorer. The contact stated while driving at an unknown speed, an abnormal odor entered the cabin of the vehicle. The contact stated he continued driving until the smell faded away. The vehicle was not taken to a dealer for a diagnostic test. The manufacturer was not notified of the failure. The failure mileage was approximately 97,000.

Tl the contact owns a 2005 Ford Explorer. The contact stated that shortly after refueling, the vehicle failed to accelerate with the accelerator pedal depressed. The contact stated that the vehicle then abruptly accelerated at a high rate of speed without the accelerator pedal being depressed. Also, the low oil pressure warning light and check transmission warning light was illuminated. The contact stated that they were close to home so they pulled into the driveway to check the oil level, which was low. The contact took the vehicle to a certified mechanic who diagnosed that the engine bearing needed to be repaired due to damage caused by a defective oil sensor not properly informing the contact when the oil level was low. The vehicle was not repaired. The contact contacted the dealer capital city Ford located at 8623 e. Washington st, indianapolis, in 46219) who informed the contact that there were no recalls on the vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 250,406. Invalid VIN.

See all problems of the 2005 Ford Explorer 🔎.

2017 Ford Explorer base model we had our vehicle "fixed" for the carbon monoxide defect on June 24, 2020. It is now 7/9/2020 and our CO alarm in the vehicle is still picking up at least 11ppm of carbon monoxide in the cabin of the vehicle after traveling at highway speeds. These occurrences are sporadic, not consistent with each use of the vehicle.