Power Steering Fluid Problems of Ford Explorer

The contact owns a 2011 Ford Explorer. The contact stated while driving 35 mph and attempting to make a left turn, the steering wheel failed to respond as intended. No warning light was illuminated. The vehicle was serviced under NHTSA campaign number: 14v286000 (steering) by the previous owner; however, the repair failed to repair the vehicle. The contact replaced the battery after the recall repair. The manufacturer was notified of the failure and offered no assistance. The failure mileage was 179,929.

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The contact owns a 2013 Ford Explorer. The contact stated while driving at 15 mph the warning light power steering wheel volt illuminated on the instrument panel causing the power steering to go out. The contact was able to drive the vehicle home while the power steering kept locking. The vehicle was taken to the dealer for diagnosis, were they stated the power steering box needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and they stated that the vehicle was not under recall. The failure mileage was 180,000.

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The contact owns a 2013 Ford Explorer. The contact stated that while his wife was driving 25 mph, the vehicle lost power steering assist functionality. There was no warning light illuminated. The vehicle was driven to the residence. The vehicle was not taken to a dealer nor an independent mechanic to be diagnosed or repaired. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 92,000.

The contact owns a 2013 Ford Explorer. The contact stated while driving 50-55 mph the steering wheel became firm and was difficult to turn. There was no warning light illuminated. The contact stated that the failure only occurs when slowing down, however she was able to regain steering power functionality when accelerating the vehicle. The vehicle was not taken to be diagnosed or repaired. The contact stated that she contacted the dealer, however they were not able to assist. The manufacturer had not been notified of the failure. The failure mileage was 115,496.

The contact owns a 2016 Ford Explorer. The contact stated that while his wife was starting the vehicle, the “steering assist fault-service required” and “service advance tract” and “hill start assist not available” warning lights illuminated. The contact stated that the vehicle lost power steering assist functionality. The contact’s father met his wife at the scene and was able to drive the vehicle to the residence driving the vehicle in manual steering mode. The vehicle was taken to the dealer and diagnosed that the steering rack needed to be replaced. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 66,000.

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The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 45 mph, the power steering and power steering assist failed. The contact was able to drive the vehicle home however, the steering was manual making it more difficult to maneuver the vehicle. The contact had not taken the vehicle to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.

The contact owns a 2016 Ford Explorer. The contact stated while driving at 5 mph and making a turn, he heard an abnormal banging sound coming from the steering wheel and the steering wheel locked. There were no warning lights illuminated. The contact stated as he veered to the side of the road, he was able to steer the steering wheel with no issues. The vehicle was taken to the dealer who diagnosed that the power steering rack needed to be replaced, however the parts for the repair were not yet available. The manufacturer was notified of the failure and advised the contact that they will follow up with the dealer. A case was opened. The vehicle was not repaired. The approximate failure mileage was 58,000.

Transmission was grinding and stopped pulling at approximately 17,000 miles. Had car towed to dealer. There was a transmission leak. It was repaired and 6 quarts of fluid added. Since the repairs, transmission is hard shifting and jerking. I've had the car back at the dealer for steering issues 3 times. At highway speeds (65mph and above) the car wanders all over the road, like there's slack in the rack and pinion. The dealer says the alignment is okay and refuses to listen to my complaints. Have issues with the sync. The radio will randomly not let you adjust the volume and have had the back-up camera replaced. Also, randomly will not sync-up with iphone.

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Our steering wheel locked up while turning in an intersection. There was also a knocking noise when we would turn the wheel to the right. When we took it to the Ford dealer they said that the steering gear had gone bad and was most likely caused by a leak in the power transfer unit of power transfer fluid. The service technician indicated that there was nothing that we did as drivers to cause the ptu to leak. We have seen many reports about the steering gear problems in the year and model of our vehicle. The cost to repair the steering gear and the leak was over $5000. 00.

On March 2nd 2019 Ford Explorer sport with 1,800 miles was towed to thomassen Ford in charles town wv leaving owner stranded. Complained of strong fuel/gasoline odor inside the vehicle. Fuel/gasoline was leaking badly out of the vehicle onto the exhaust pipe. On March 4th notification was provided from service writer that none of the fuel lines or clamps were attached properly from the factory. Vehicle sat at thomassen Ford until March 27th when repairs were complete. April 9th 2019 some form of fluid leaked out of the parked vehicle for 8 hours after a 7 minute drive. Vehicle was taken to jerry's Ford in leesburg va "unable to duplicate" therefore no action was taken. There are photos of this issue. April 18th 2019 a strange noise coming from the steering column when driving. Vehicle was taken back to jerry's Ford in leesburg va "unable to duplicate" therefore again no action was taken. To this day the vehicle still makes the noise which has gotten progressively worse. There is video of this issue.

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2011 Ford Explorer was just returned two weeks ago for national recall on electronic power steering control module failure. On August 21st at 9:30 am my wife was approaching a red light. She applied the brakes and felt an immediate power loss issue with the breaks. She impacted the vehicle in front of her around 15 mph. Air bags were not deployed at time of accident. She did noticed the terrain management failure light was illuminated at time of impact. My wife did not feel the anti lock breaks engage, nor were there any skid marks visible on the road. Minor front end damage is evident and radiator was leaking fluid. Insurance company has been notified about recent recall.

The contact owns a 2008 Ford Explorer. The contact stated while starting the vehicle a warning indicator illuminated intermittently. The vehicle was taken to an authorized dealer, who noticed a small amount of transmission fluid leaking. In addition, the steering wheel seized intermittently while driving or upon starting the vehicle and then resumed normally. The dealer informed the contact that the steering malfunction was contributed to the recall associated with NHTSA campaign id number 07v453000 (power train). The VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 39,500.

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Was driving to work and was turning into the parking lot and the instrument panel suddenly showed "power steering default" and then the steering became extremely hard. Vehicle acted as if it had no power steering at all. Made it to a parking spot. Turned off vehicle. Got out checked for leaks, checked to see if power steering was low. (no leaks, fluid level was fine) restarted vehicle, the computer seemed to reset and steering seemed fine. Drove around parking lot steering fine. Has not happened again. Taking vehicle to dealership to have them check. Vehicle has less than 12,000 miles 2011 Ford Explorer limited 4x4, v6 motor.

While driving power steering leaked fluid without warning. This was the second time that it had happened.

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Rack and pinion steering is defective. Also, power steering makes loud noises when turning. Would lose power steering fluid. Will be taking to dealer to have it checked.

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Serious power steering leakage. Taken to dealer twice, and told it's been repaired - still unresolved. Also continual squeaking in right front wheel. Dealer states cannot repair.

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The right front wheel assembly disconnected from axle and separated from vehicle, causing loss of control. The vehicle left the road durin an evasive maneuver to avoid a collision with another vehicle at which time the assembly failed.

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