Ford Explorer owners have reported 152 problems related to power steering light on (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Explorer based on all problems reported for the Explorer.
2015 Ford Explorer electronic power steering assist module rack and pinion my wife started the vehicle and a power steering light came up on the dash. We had no power steering,thank goodness it happened in our driveway and not on the road somewhere. We were able to get the vehicle to the nearest Ford dealer and they told us the electronic power steering assist module rack and pinion was bad. We had to pay $2500 up front to order the parts and were told the parts were on back order and may take 2 weeks to a month or more to come in. They told us it is a safety issue and not to drive the vehicle until fixed. I started looking up this problem on the internet and found out this was happening to many other vehicles,Ford Explorers thanks for looking into the problem and saving lives.
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Driving down road and lost steering. Would not steer at all. The steering rack malfunctioned. Had mechanic shop identify issue. The power steering service light came on when steering was lost and there was no notice. Had to have steering rack replaced. Lucky nobody got hurt. This is a big safety issue. Ford has had problems with steering issue before. I think Ford should issue a recall and I am looking for reimbursement for the tow and repairs.
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No power steering and a loud popping sound when ever I turned the steering wheel to the right. Just had the front suspension lower control arms replaced at mileage of 112477. The faulty steering warning light came on and it appears this is a problem Ford has had since 2011 on the Ford Explorer. I have read on the internet this is not an unusual problem with the 2015 Ford Explorer, so why has this issue not been required to be included in recall order?? I almost hit another car on a wet rainy night and I was going straight. Lack of steering control when driving 65 mph is a deadly event. Will contact dealer that serviced the front suspension to hear their side of the story.
Tl the contact owns a 2012 Ford Explorer. The contact stated while driving 55 mph, the steering wheel became difficult to turn. The contact pulled over, and after waiting for approximately 15 minutes, the vehicle was restarted and the steering functionality was restored. The contact stated that the power steering fault warning light was illuminated. The contact spoke to a representative at ken stoepel Ford (400 sidney baker st s, kerrville, TX 78028, (830)257-5553) and it was confirmed that the vehicle had been repaired previously under NHTSA campaign number: 14v286000 (steering) however, the failure occurred. The vehicle was not repaired for a second time. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The failure mileage was approximately 140,000.
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Recall expired was also told warranty for recall expired(was told on phone they didn't know if warranty would cover until they run test it then was told it expired) in Feb I loss power steering and a cluster of lights came on dash. Happened in Feb but called and scheduled an appointment w Ford on 3/1 but they didn't have available opening until the following week we took it in and of course they say it's not covered. This is big safety issues and loss it in curve which was scary. I didn't purchase car until 2017 so never heard of recall and same dealer fixed another recall so why did they not fix this recall at that time or mention this.
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The contact owns a 2011 Ford Explorer. The contact stated while driving 25 mph, the steering wheel failed to move. The power steering warning light was illuminated. The vehicle was towed to an independent mechanic where the contact was informed that the power steering module needed to be reprogrammed. The contact stated that the failure was like the failure mentioned in NHTSA campaign number: 14v286000 (steering). The manufacturer was notified of the failure. The failure mileage was approximately 130,000.
Tl the contact owns a 2013 Ford Explorer. The contact stated that while driving at various speeds, the power steering failed with the power steering assist warning light illuminated. The contact was able to drive the vehicle to ts&s Ford (1733 us-97, madras, or 97741) where they diagnosed the vehicle with a defective power steering module. The contact was also informed that the vehicle was not included in NHTSA campaign number: 14v286000 (steering). The manufacturer was notified of the failure and she was given a case number. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was 88,646.
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all problems of the 2013 Ford Explorer
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While operating vehicle at high speeds the advancetrac light, traction control light, and no steering assist light came on. Before I could get off the interstate I lost most of my steering. Luckily it was at night and not to many on the interstate. It was an extremely dangerous situation for myself and my family. Very lucky we didn't get in a serious accident. It was worse than loosing power steering with a hydraulic power system. There was no control available while trying to get over.
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The contact owns a 2012 Ford Explorer. The contact stated while driving at an unknown speed and making a right or left turn, the steering wheel locked. The electronic power steering assist warning light was illuminated. The contact called landers Ford south (95 goodman rd e, southaven, ms 38671, (662) 349-4300) however, the vehicle was not diagnosed nor repaired. The manufacturer was not contacted. The contact stated that the failure was like the failure listed in NHTSA campaign number: 14v286000 (steering). The failure mileage was 186,000.
Tl the contact owns a 2011 Ford Explorer. The contact stated while driving 65 mph, the service power steering warning light illuminated and the steering wheel became difficult to turn. The contact was able drive to his residence. The vehicle was taken to hammonasset Ford (191 boston post rd, madison, CT 06443; (203) 245-8828), where it was diagnosed with needing the power steering assembly to be replaced. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v286000 (steering) however, the VIN was not included. The manufacturer was informed of the failure. The failure mileage was approximately 73,900.
The contact owns a 2013 Ford Explorer. The contact stated that while driving 40 mph, the steering wheel became difficult to turn with the power steering assist warning light illuminated. The vehicle was taken to orr Ford stonewall (251 us-171, stonewall, la 71078, (318) 925-3333) where it was diagnosed and determined that the power steering control module failed and needed to be replaced. The vehicle was not repaired. The failure recurred. The contact mentioned NHTSA campaign number: 14v286000 (steering) as a possible solution to the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000. Invalid VIN.
Tl- the contact owns a 2011 Ford Explorer. The contact stated while her wife was starting the ignition, when the power steering fault warning light was illuminated. The vehicle was taken to local dealer al packer Ford royal palm beach located at 10601 southern blvd, royal palm beach, FL 3341, (561) 790-1100, where it was diagnosed with needing steering "box" to be replaced. The vehicle had not been repaired as of yet. Upon investigation the contact associated the failure with NHTSA campaign number: 14v286000 (steering), however the VIN was not included. The manufacturer had been informed of failure. The failure mileage was approximately 81,000. Dp.
The contact owns a 2014 Ford Explorer. The contact stated that while driving, the steering wheel seized with the steering assist warning light illuminated. The warning light indicated fault service required. The vehicle was taken to an unknown dealer in miami, florida, to be diagnosed. The contact was informed that the rack & pinion module needed to be replaced. The vehicle was not repaired. The vehicle was later taken to an independent mechanic and was diagnosed with the same failure the dealer diagnosed earlier. The manufacturer was made aware of the failure and informed the contact that the VIN was not subjected to a recall. The failure mileage was approximately 132,000.
Tl the contact owns a 2013 Ford Explorer. The contact stated that while reversing, the power steering assist warning light illuminated with the vehicle becoming difficult to steer. The contact turned the vehicle off and attempted to restart the vehicle and the resumed normal operation. The vehicle was taken to energy country Ford (4545 n. Twin city hwy, port arthur, TX 77642) where it was diagnosed and determined that the power steering assist module needed to be repaired. The vehicle was not repaired. The contact referenced NHTSA campaign number: 14v286000 (steering) as a possible solution to the failure however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 81,000.
Tl- the contact owns a 2014 Ford Explorer. The contact stated that the power steering assist failed. The contact stated that while his wife was driving, the steering power assist warning light illuminated indication need service. The contact stated that his wife almost wreck due to the power steering seized while she was driving. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The contact called haag Ford sales, inc, 405 e eads pkwy, greendale, in 47025, and informed them of the failure and was informed the VIN was not part of a recall. The manufacturer was made aware of the failure and informed the contact that they would send their engineers to inspect the vehicle and did not offer further assistance. The failure mileage was approximately 186,000. Aw.
Power steering assist fault light came on. Power steering went out completely. Vehicle has less than 20,000 miles on it. ## #vpic# 1 - check digit (9th position) does not calculate properly #vpic#.
Loss of steering while driving. Nearly caused a 4 car collision. Steering wheel locked while driving 57 mph. Was barely able to slow down and pull off to the side. This has happened multiple times, however after this last time, the steering wheel is permanently locked. Steering loss light came on afterwards.
Tl- the contact owns a 2012 Ford Explorer. The contact stated while his wife was driving and making a left turn, when the steering wheel became difficult to turn. The contact stated service traction control and power steering assist warning light was illuminated. The contact was able to drive to his residence. The vehicle was taken to local dealer hertrich Ford of easton located at 9617 ocean gateway, easton, MD 21601, (410) 822-2900, where it was diagnosed with needing rack and pinion to be replaced. The vehicle had been repaired. The manufacturer had been informed of failure. The failure mileage was 151,977. Dp.
Tl the contact owns a 2013 Ford Explorer. The contact stated that while driving 25 mph, the vehicle loss power steering functionality with the power steering assist warning light illuminated. The contact called the palmer h. Reed motor sales inc located at 1133 w. Main st, valley view, PA 17983. The vehicle was not taken to be diagnosed nor repaired. The manufacturer was made aware of the failure. The contact was informed that the VIN was not included in NHTSA campaign number: 14v286000 (steering). The failure mileage was 81,457.
Making right turn and steering fault assist light came on and no power steering and vehicle went off to the left side of the road. Vehicle is being repaired at jones Ford and new steering was installed and found defective and new part is on order for installation for the second time.
Tl the contact owns a 2014 Ford Explorer. The contact stated that while driving 45 mph, the power steering assist warning light illuminated and the vehicle became difficult to steer. The contact pulled over and waited 5 minutes before starting the vehicle and driving to her destination. The vehicle was taken to an independent mechanic and the contact was informed that the rack and pinion needed to be replaced. The contact called o. C. Welch Ford located 4920 independence blvd, hardeeville, SC 29927, (843) 288-0100, to notify the dealer of the failure. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 14v286000 (steering), however the VIN was not included. The manufacturer was informed of the failure. The failure mileage was 118,000.
Steering fault light came on twice in two days, both instances happened after taking off from a stoplight. Took the vehicle in the dealership where they read the codes and it came back the steering assembly was failing. They proceeded to tell me that the steering could go out any minute. The vehicle only has 57k miles on it but of course isn't covered under power train warranty. After googling the issue, it seems as though this is a very common problem and the dealership conveniently had the a steering assembly in stock. Not sure what the hold up is for Ford to issue a recall! this could kill someone.
The contact owns a 2011 Ford Explorer. The contact stated that while driving 65 mph, the vehicle loss power steering assist and became difficult to steer. The contact the service power steering warning light was illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the steering column needed to be replaced. The contact associated the failure with NHTSA campaign number: 14v286000 (steering) however, the VIN was not included. Sterling mccall Ford located at 6445 southwest fwy, houston, TX 77074, (281) 588-5000, was contacted and made aware of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 180,000.
The contact owns a 2012 Ford Explorer. The contact stated that while driving, the vehicle loss power steering assist with the power steering assist warning light illuminated. The vehicle was taken to and independent mechanic who retrieved dtc code: (u2011-49). The vehicle was taken to earnhardt Ford located at 7300 w orchid ln, chandler, az 85226, and the contact was informed that the vehicle was previously repaired under NHTSA campaign number: 14v286000 (steering). The manufacturer was made aware of the failure and stated that the vehicle mileage limitation had been exceeded. The vehicle was not repaired. The failure mileage was 150,140.
Tl the contact owns a 2013 Ford Explorer. The contact stated that at vehicle start-up, the service power steering warning light illuminated intermittently. The contact stated that while driving 35 mph, the steering ceased with the lane shift assist warning light illuminated. The contact maneuvered the vehicle to the shoulder of the roadway. The vehicle was turned off and restarted however, the service power steering warning light illuminated for several seconds and then disappeared. The contact drove the vehicle to the residence in manual steering mode. The vehicle was not taken to be diagnosed nor repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was repaired under NHTSA campaign number: 14v286000 (steering) by the previous owner. The failure mileage was approximately 145,000.
Tl the contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the vehicle loss power steering functionality with the traction control and power steering assist warning lights illuminated. The contact exited the high way, pulled into a service station and the power steering ceased. The vehicle was restarted however, the power steering assist failure persisted. The vehicle was towed to the residence. Koons Ford of baltimore (6970 security blvd, woodlawn, MD 21244, (410) 298-3800), was contacted and informed of the failure. The dealer notified the contact that the VIN was not subjected to a recall. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.
Tl the contact owns a 2013 Ford Explorer. The contact stated that start-up, the power steering assist warning light illuminated and the steering became difficult to maneuver. The contact drove the vehicle to covert Ford inc (11514 research blvd, austin, TX 78759) where the vehicle was diagnosed with power steering failure. The VIN was not included in NHTSA campaign number: 14v286000(steering). The vehicle was not repaired. The manufacturer was also notified of the failure. The contact sought financial assistance from the manufacturer to repair the vehicle however, the manufacturer provided no assistance. The approximate failure mileage was 104,000.
The contact owns a 2013 Ford Explorer. The contact stated that while reversing, the steering wheel locked. The steering assist warning light illuminated. The dealer was not called. The manufacturer was made aware of failure and stated that there was no recall and that the warranty had expired. The vehicle was not repaired. The failure mileage was 82,000.
Tl the contact owns a 2013 Ford Explorer. The contact stated that while driving in reverse, the steering wheel seized with the power steering assist warning light illuminated. The contact stated that the failure recurred intermittently. The contact stated that she would restart the vehicle and the vehicle would function correctly. The contact had taken the vehicle to a certified mechanic who stated that the power steering assist system failed and needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the issue and opened a case regarding the matter. The approximate failure mileage was 149,010.
Tl the contact owns a 2013 Ford Explorer. The contact stated that after having two unknown recalls repaired on the vehicle, the power steering assist warning light illuminated which required additional effort to maneuver the vehicle. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was contacted and informed of the failure. The contact was referred to NHTSA to file a safety complaint. The failure mileage was 178,000.
I own a 2014 Ford Explorer had a loss of electric power steering assist recently. Also the traction control, terrain management warning lights came on and the turn signals were not functioning. This same issue has occurred on 2011-2013 and 2015-2017 Ford Explorers which there was a recall but no recall for 2014 model. This seems very odd. The cost of repair was $2,100. I filed a complaint to Ford for reimbursement but they denied it since it wasn't part of a recall and provided no other explanation. The steering started to have problems while driving on the freeway and the traction control and terrain management lights came on, and turn signal not working. When I finally stopped the steering loss warning light came on and I couldn't turn the steering wheel. The car has 102,000 miles.
Power steering assist light illuminates and the vehicle loses the ability to steer. I almost ran into the curb before I forcefully turned the wheel to miss it. I was traveling around 5mph as I had just started it.
Advancetrac and steering fault warning lights came on while driving. Steering locked up and became extremely difficult to safely steer off roadway.
While driving on the highwaythe �steering fault service now light� came up on the dashboard while traveling 75 mph miles on odometer 900. After stopping the car and restarting it the �steering loss stop safely� message popped up on the dashboard I had to drive to the dealership with no power steering or any transmission options like sport, economy, regular, deep snow, no assist for uphill or downhill parking.
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Tl-the contact owns a 2013 Ford Explorer. The contact stated that while driving at approximately 15 mph, the power steering ceased with the power steering assist warning light illuminated. . The contact stated that the vehicle became difficult to maneuver. The contact was concerned that a crash could occur while the vehicle was in manual steering mode. The vehicle was not taken to be diagnosed nor repaired. Pauli Ford located at 2380 old u. S. 27, st johns, mi 48879, (989) 224-6711, was contacted by phone. The contact was informed that the vehicle was not subjected to a recall. The contact was also informed that the failure may be due to the steering gear or a steering module failure. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 14v286000 (steering). The manufacturer was not contacted nor informed of the failure. The approximate failure mileage was 151,854. Ah.
Problem Category | Number of Problems |
---|---|
Steering problems | |
Power Steering Failed problems | |
Steering Rack And Pinion problems | |
Power Steering Light On problems | |
Steering Column problems | |
Lose Power Steering problems | |
Steering Failed problems | |
Steering Noise problems | |
Steering Is Tight problems | |
Steering Tie Rod Assembly problems |