Steering Problems of Ford Explorer - part 2

Clunking noise coming from rear possible tow link, clicking noise coming from steering even when vehicle not moving.

See all problems of the 2012 Ford Explorer 🔎.

When turn left or right the steering did not want to turn right away, and when it did it was sudden release.

See all problems of the 2014 Ford Explorer 🔎.

The contact owns a 2013 Ford Explorer. The contact stated that upon starting the vehicle, the vehicle lost power steering functionality, and the steering wheel seized. The message "check power steering" was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA campaign number: 14v286000 (steering); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 191,000.

See all problems of the 2013 Ford Explorer 🔎.

The contact owns a 2011 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel seized and failed to turn to the left or the right. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer; however, the vehicle was not diagnosed or repaired due to the cost. The contact related the failure to NHTSA campaign number: 14v286000 (steering); however, the VIN was not included, and the contact was informed by the manufacturer that the warranty had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 205,616.

See all problems of the 2011 Ford Explorer 🔎.

The contact owns a 2013 Ford Explorer. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the power steering control module. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 14v286000 (steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 127,000.

Experiencing issues with power steering after battery replacement. Taken to two Ford dealerships (fayetteville, GA & morrow, GA) . One unable to diagnose (fayetteville) and the other reset battery settings (morrow). Issue still persistent with intermittent power steering failure while driving. Very dangerous and scary! errors that appear: service advance trac, steering assist fault service required & pre-collision assist not available.

See all problems of the 2020 Ford Explorer 🔎.

Electronic steering box is intermittent and sticking when turning left. Diagnosed with steering gear replacement which has been recalled on other 2011-2013 Ford Explorers.

Steering assist not working, could not steer the vehicle.

Front axle boot defective and leaks grease causing steering instability and possible powertrain failure. Dealer charged $475 to fix/replace the part. Upon further research on-line, it is apparent that thousands of 2020 Ford Explorers exhibit the same problem and the manufacturer should be fixing this problem free of charge.

Steering gets really hard and jerks acts like the steering isn't working.

See all problems of the 2016 Ford Explorer 🔎.

The contact owns a 2015 Ford Explorer. The contact stated that while his mother was driving and stopped at a traffic light, the vehicle lost power steering functionality and the vehicle became difficult to maneuver. The contact stated an unknown message was displayed on the instrument panel before the steering wheel seized. After several attempts, the vehicle was restarted, and the vehicle returned to normal functionality. The vehicle was taken to jamie tires; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that on a separate occasion, while her sister was driving the vehicle, the vehicle lost power steering functionality. The vehicle was not diagnosed or repaired for the most recent failure. The contact became aware of NHTSA campaign number: 14v286000 (steering); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 92,000.

See all problems of the 2015 Ford Explorer 🔎.

Ford dealership loganville GA serviced recall 14s06 on this vehicle on Aug. 2014 when no problems were detected. This closed the recall with no parts being replaced. Now June 2025 the steering module and steering gear failed leaving me not many options because of being just outside the warranty window. I asked Ford for a one time replacement of the steering gear since no parts where replaced at time of service but was denied. I think safety issues like this should be addressed on case by case situation. I have all documentation from my local dealership in fayetteville GA. I think another recall should be issued because of reoccurring problems with the steering system on this vehicle. Thanks.

I was at apple Ford of lynchburg, va when I grabbed the steering wheel to exit the vehicle when the steering wheel came loose and began to wobble up and down, making the car impossible to control safely. The service department and I came to the conclusion that this may represent an apparent safety issue that must be addressed.

The contact owns a 2021 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering wheel seized, with the power steering warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the power steering module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 206,000.

Driving vehicle along highway, two alerts came on from the computer. Power steering warning, system advancetrac warning. Could hardly steer the vehicle appropriately. My vehicle does not fit in the may 17, 2010, and February 28, 2012, recall as it was manufactured in 08/12 so I cannot fix this issue. The vehicle is unsafe for travel and is just 6 months after the recall making me believe it is apart of the affected vehcile.

The contact owns a 2015 Ford Explorer. The contact stated that after having the tires replaced, while in reverse or while driving at various speeds, the vehicle was losing power steering functionality. The failure had become a persistent failure. There were no warning lights illuminated. The contact became aware of NHTSA campaign number: 14v286000 (steering); however, the VIN was not included. The dealer was contacted and confirmed that the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was 149,466.

I was driving my Explorer in a residential area when my power steering assist went out, causing me to not be able to control the steering wheel. I had 3 passengers in the vehicle at the time. I came close to crashing into a ditch but was able to stop the vehicle. It terrified me and my passengers. I struggled to steer it to a restaurant parking lot. After my power steering stopped working, and alarm went off on the dash and said "steering assist fault" needs serviced. I had the Explorer towed to aschenbach Ford in wytheville, virginia. The Ford service department said that the bar and all electrical steering needs replaced. There was a recall for some 2014 Ford Explorers with this same problem but my VIN is not apart of those recalls and I feel it should have been because that's what happened to my vehicle. It's recalls 14s06/14v-286.

I was driving the vehicle when all of a sudden I lost powersteering and the steering became impossible to control almost causing an accident. I then took the vehicle to the shop and was informed my rack and pinion had to be replaced. I replaced it eventhough there is a recall for this issue in the 2013 Ford Explorer but it does notcover my VIN which is frustrating. So then I'm leaving the mechanic shop and I'm almost home and I get a powersteering fault light and the powersteering goes stiff again. Almost causing me to wreck again these are the same symptoms are in recall 14v286000 and I cannot figure out why my vehicle isnt part of the recall for the dangers that this issues causes.

The contact owns a 2015 Ford Explorer. The contact stated that while driving at 60 mph, the vehicle lost power steering functionality and the vehicle became difficult to maneuver before the steering wheel seized. The contact stated the message 'steering wheel default" was displayed on the instrument panel. The contact was able to pull over to the side. The contact turned the vehicle off and after a few minutes, the vehicle was able to restart. The vehicle functioned normally for the rest of the drive. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not diagnosed or repaired due to costs. The failure was progressively worsening, and the vehicle was no longer being driven. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The contact related the failure to NHTSA campaign number: 14v286000(steering). However, the VIN was not included. The failure mileage was approximately 139,000.

Power steeeing system cuts out and stops working intermittently. Especially when making u turns.

Loss of power steering assist.

The factory installed headlight screw punctured the coolant line of my 2015 Ford Explorer causing my transmission to stop working properly. This resulted in a $725 tow bill and $1,067. 56 in repairs. The certified mechanic verified that the screw was an original part and it punctured the line, likely after some time rubbing against it. The transmission did not appear to be damaged however my safety was at risk trying to pull over to when the vehicle would no longer shift gears. I have a video of the leak that lines up with the screw placement but was not able to upload it. . . I am happy to email it to you.

The contact owns a 2014 Ford Explorer. The contact stated while driving 55 mph, the vehicle was lost power steering functionality. The message "steering fault" was displayed. The contact was able to pull over to the side of the road. The vehicle was towed to the dealer, where it was diagnosed and determined that the electric power steering gearbox had failed and needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was notified of the failure and informed the contact that assistance could not be provided because the vehicle was out of warranty. The failure mileage was approximately 106,000.

The contact owns a 2016 Ford Explorer. The contact stated that the vehicle lost power steering assist functionality, and the steering wheel was stuck while attempting to turn the steering wheel to the left or the right. There were no warning lights illuminated. The contact spoke with the dealer and was informed that the power steering assist had failed and needed to be repaired. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 97,000.

The contact owns a 2011 Ford Explorer. The contact stated while driving 50 mph, the vehicle lost power steering functionality, and the vehicle became difficult to maneuver. The contact was unable to turn the steering wheel to the right or the left. The contact stated that two passengers inside the vehicle assisted with steering the vehicle. The message "power steering assist" was displayed on the instrument cluster. The vehicle was towed to the local dealer where it was diagnosed and determined that the steering rack had failed. The vehicle was not repaired due to the cost. The manufacturer was not notified of the failure. The failure mileage was approximately 200,000.

The contact owns a 2016 Ford Explorer. The contact received notifications of NHTSA campaign numbers: 24v031000 (structure) and 25v347000(structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. Additionally, the contact stated that while driving 40 mph and making a right turn, the vehicle lost power steering functionality. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the steering wheel had failed. The vehicle was not repaired. The manufacturer was notified of the failure but denied assistance in covering the cost of the repair. The failure mileage was approximately 105,000. VIN tool confirms parts not available.

Problem with the power steering. When turning, the wheel sticks.

See all problems of the 2017 Ford Explorer 🔎.

The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. In addition, the contact stated that the steering wheel was stiff. The vehicle was taken to the dealer where it was diagnosed with rack and pinion failure. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 115,564.

The contact owns a 2014 Ford Explorer. The contact stated that while her son was driving at an undisclosed speed, he became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The steering assist disabled warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA campaign number: 14v286000 (steering), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was unknown.

The contact owns a 2012 Ford Explorer. The contact stated while driving 3 mph, the power steering fault, the turn signal, advance-trac alert, and power train warning lights illuminated. The contact stated that the steering wheel became inoperable. The vehicle was taken to an independent mechanic who determined that the control modules were inoperable. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 237,000.

Recall 15n01,,,dealer sam galloway fort myers florida is refusing to repair steering recall for bad gear I was nearly killed as can was unstteable in a near head on crash!!! the diagnostic is showing the code u3000:49 in the dtc and they refuse>>>please help. . . Im disabled.

The contact owns a 2013 Ford Explorer. The contact stated while driving at approximately 3 mph and turning the steering wheel, the steering wheel seized. The contact stated no warning light was illuminated. The contact turned off and restarted the vehicle; however, the power steering function failed to operate as needed. The vehicle was towed to the residence. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not included in NHTSA campaign number: 14v286000 (steering). The contact was referred to NHTSA hotline to report the failure. The failure mileage was approximately 105,000.

The contact owns a 2016 Ford Explorer. The contact stated that while reversing out of the driveway at approximately 1-2 mph, there was a loud, abnormal humming sound coming from the vehicle. The contact stated that the vehicle was pulling to the side. Additionally, while driving at an undisclosed speed, the vehicle was vibrating abnormally. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 29,000.

2013 Ford Explorer lost steering while driving. Determined to be steering link. Incidentally also issue with toe link on rear. This were both recall issues in past.

The contact owns a 2014 Ford Explorer. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The contact stated the steering wheel had seized. The contact stated that the failure had occurred while turning and almost caused a crash. The vehicle was towed to an independent mechanic where it was diagnosed with a failed electronic steering rack. The contact was informed that the electronic steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was unknown.