Electrical Jack Problems of Ford F-250

Electronic tailgate opens up on its own while driving down the highway or while parked. I nearly lost my cargo due to this which would have caused an accident. Also, I injured my hand when the tailgate opened on its own and was pinched between the tail gate and trailer jack. Nothing bones were fractured but was really sore and had bruising and laceration. I found online how this was previously investigated in the 2017 Ford super duty but no recall was issued. I have a 2019 superduty and was injured and nearly caused an accident on different occasions. I have had the tailgate open on its own 12 times now and it is getting worse. I have not found any specific action/configuration that triggers this. It is totally random. Please help.

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I purchased a new diesel 2011 F-250 lariat 4x4 crew cab 172¿ wb. I bought the truck based on the charts in a Ford brochure. According to the payload chart on page 39 of the brochure, the payload for my truck should have been 2,210 lbs. According to the towing chart, the payload for my truck should have been 15% of 15,700 lbs. , which is 2,355 lbs. I did not discover the discrepancy between Ford¿s published ratings and the actual capacity of the truck at the time of purchase because there were no footnotes in the printed brochure indicating the published ratings would not apply to my truck and because of where Ford placed the tire and loading information label. According to the NHTSA, for ¿vehicles other than motorcycles or trailers, the label must be affixed to either the hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver¿s seating position. ¿ Ford placed the label on the body below the b pillar and facing down. The label could not be read when entering the vehicle and could only be read by sitting or kneeling on the ground. I discovered a July 30, 2014 article in automotive news that revealed standard equipment parts were removed from super duty trucks beginning with the 2011 model year when determining the maximum payload. The parts included, but were not limited to, the spare tire, tire jack, radio, and center console. The Ford brochure did not indicate that the ratings were established by removing standard equipment. When I contacted Ford about the issue, I was told that the discrepancy between the published ratings and my truck¿s actual payload was due to ¿options. ¿ Ford¿s brochure neither footnoted the ratings charts nor disclosed that Ford had removed standard equipment to establish the ratings in the charts.

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