Three problems related to lose power steering have been reported for the 2013 Ford Flex. The most recently reported issues are listed below. Please also check out the statistics and reliability analysis of the 2013 Ford Flex based on all problems reported for the 2013 Flex.
Driving down the road when suddenly lost all power steering without notice. Alert showed up on dashboard. Very hard to control especially at slow speeds. Brought to Ford dealership and they will not honor the recall since it doesnt apply to my VIN but everything else they recalled for matches my car.
While driving I lost all power steering and almost lost control, thankfully it didn't happen while my wife was driving with the kids. I was able to pull off the road and shut the vehicle off. I restarted and the power steering was restored. This occured several times over the next few days until the power steering just stopped working all together. I checked for recalls and found that there was a recall that included my make, model and year for the loss of power steering assist (recall #15s18) I made an appointment with the sarasota Ford dealership and was told upon check in that my vehicle was not covered under this recall. The recall states that it covers model year 2013 Ford Flex with any engine. With a known, extreemly dangerous issue, I cant understand how my vehicle (expieriencing the exact issue described) is not covered.
The epass electronic drive by wire steering system failed after 60k miles. This was the same epass system in the other 2013 Ford Flex that were part of the recall for the epass failure. When the epass system failed the vehicle lost power steering and couldn't be driven. I spent $2,500 on the new parts and my car was in the shop for a week.