Power Steering Light On problems of the 2013 Ford Flex

While I was pulling out of my work parking lot, the power steering failure light came on and the steering became extremely hard to control. Unlike older vehicles without power steering, it was very stiff and hard to control no matter what speed I was going. When I looked up the issue there is an open recall for the exact same problem and even in the year car that I have. When I called in to get it covered under the recall they say that my VIN is not covered in the recall. They clearly know this is a safety issue and it's happening to my type of car. Had my wife been driving with our kids and didn't have the strength to control the car home who knows what might have happened. This is a huge problem and according to several forums I have read, I am not alone. This needs to be addressed to the full extent of the problem before someone is killed.

2013 Ford Flex. Consumer writes in regards to illuminated power steering light. The consumer state while driving the power steering went out with a very short notice. While attempting to stop the vehicle slowly ran over a curb. There was no damage. The manufacturer was notified and stated the vehicle was previously repaired for the failure. The manufacturer denied any additional assistance. The dealer denied assistance due to the code only showing that the vehicle failed due to impact, and not that the pscm failure was the cause of the impact.

Tl the contact owns a 2013 Ford Flex. The contact stated that after the vehicle was started, the power steering assist warning light illuminated and the vehicle became difficult to steer in either direction. The vehicle was restarted and the vehicle operated as designed. The vehicle was taken to healy Ford located at 2528 NY 17m, goshen, NY 10924, to be diagnosed. The contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. The contact was informed that the vehicle was not included in NHTSA campaign number: 15v340000 (steering). The manufacturer was informed of the failure. The approximate failure mileage was 200,000.

For several months leading up to the dealership service shop visit, I noticed a soft grinding noise (rubber on rubber) when turn the vehicle (any direction), most notable, at low speed. About 10 days before the service shop visit the grinding noise became very loud, so loud, that it prompted the service visit. Also noticed that the steering wheel started to slightly stick and I had to constantly make steering corrections. This would happen at any speed.

On vacation in smoky mountains. Thurs Aug 13 - steering acting strange. Stopped to check power steering fluid and found out its electrical. No warning lights on at that time. Called Ford - told no steering recalls only fuel delivery module. Talked to 2 service depts at Ford and was told to get it checked when we got back home. Continued our day. Driving on top of 2nd tallest mountain on east coast - called clingmans dome. We hear 4 loud bongs and check power steering light comes on and poof - no steering. Took all we had to avoid guard rail, oncoming traffic and death on the top of this mountain. Got it to a stop. Had to find tow truck to pull it off mountain. Dropped at Ford dealer and was told power steering failure and they replaced entire rack. Ford wont pay rental, trauma for kids that wont ride in it again, have to drive 6 hrs to go get car. Ford doesnt care!!! was told by my regional Ford customer service rep that vehicles do not come off of the assembly line perfect and thats why we have warranties.

The contact owns a 2013 Ford Flex. The contact stated that while driving at approximately 55 mph, the power steering warning light illuminated as the power steering assist failed. The vehicle was towed to the contact¿s residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 90,000.