Steering Failed problems of the 2013 Ford Flex

Tl the contact owns a 2013 Ford Flex. While attempting to pull out of the driveway at approximately 3 mph, the power steering ability became difficult and "service power steering assist" illuminated on the instrument panel. The vehicle was taken to Smart Ford (1103 martin luther king blvd, malvern, ar 72104) where it was diagnosed that the steering gear failed and needed replacement. The manufacturer was notified and stated that the vehicle was not included in NHTSA campaign number: 15v340000 (steering). The vehicle was not repaired. The approximate failure mileage was 105,000.

Repeated steering failures. Initial failure (spring 2016) occurred several months after collision repair (December 2015) done at dealer service department. Repaired vehicle came back with tighter steering than previously experienced. Failure in spring 2016 involved complete loss of power steering upon startup of vehicle. Shut down and restart did not restore power steering operation. Steering gear replaced by dealer service department. Second failure (spring 2017) involved loss of traction control, stability control, cruise control due to failure of power steering control module. Power steering control module replaced by dealer service department. Third failure (November 28, 2017) is loss of power steering gear upon vehicle startup. Shut down and restart restored power steering operation.

Tl the contact owns a 2013 Ford Flex. The contact stated that the vehicle failed to start upon turning the key in the ignition. The vehicle was towed to buckeye Ford Lincoln (2343 w michigan st, sidney, OH 45365, (800) 700-0050) where it was diagnosed with a fuel pump module failure and the fuel pump needed replacement. The contact stated that the vehicle was repaired, but the failure persisted. The vehicle was then towed back to the dealer where it was diagnosed that the rcm module needed replacement. Upon further investigation, the failure was discovered to be a wiring issue from the fuel pump repairs. The vehicle was rewired. The contact stated that the manufacturer was made aware of the failure and a case was opened. While driving various speeds, the steering seized and the power steering was lost without warning. The vehicle was taken back to the dealer where it was diagnosed with a steering rack failure, which needed replacement. The contact stated that the vehicle was not repaired due to the cost. The manufacturer's was made aware of the failure, a case was opened, and the contact was referred to NHTSA. The approximate failure mileage was 72,018.

The electric steering is making a clunk noise when turning at low speeds. (can't really hear it at higher speeds) that is an early warning of an epas failure. (electric power assist steering) eventually the steering will whine and fail when driving going into manual mode. That is a safety issue! since my wife is driving the car with my young daughter it has me nervous and worried.

The contact owns a 2013 Ford Flex. While driving 30 mph, the steering failed. The contact stated that the steering wheel became extremely difficult to turn. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the software and the steering gear needed to be replaced. The vehicle was not included in NHTSA campaign number: 15v340000 (steering). The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.