Battery Problems of Ford Flex

(sb - no dealer info) tl the contact owns a 2014 Ford Flex. The contact stated that the vehicle could not start and was towed to an independent mechanic. It was diagnosed that the fuel pump and the fuel module were defective and the battery died. The manufacturer was made aware of the failure. The failure mileage was 69,000.

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The contact owns a 2013 Ford Flex. While driving at 55 mph, the vehicle stalled without warning. The vehicle was towed to the dealer where it was diagnosed that the fuel pump and battery needed to be replaced. The vehicle was repaired. The contact stated that after the repairs, the vehicle failed to start. The manufacturer was made aware of the failure. The failure mileage was 60,000.

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The contact owns a 2009 Ford Flex. The contact stated that there was an oil leak on the rear of the engine. The engine was removed and the leak was repaired by the dealership. The air cylinder that lifted the third row seats was defective and had to be replaced. The rear hatch opened on its own five times; the dealer realigned the door to remedy the problem. The rear main oil seal failed so it was also replaced at the dealership. The brakes failed to stop the vehicle effectively. When the vehicle was taken to the dealership, they stated that the vehicle was fine. The battery was defective and was replaced. The transmission excessively shifted into gear when down shifting, causing the vehicle to jerk and shake. The dealer stated that they could not find a problem when they inspected the vehicle. The engine made a popping noise when he accelerated from a stop. The door molding and window molding sills became warped. Lastly, one of the tires (the contact could not recall which one) blew and the sidewall separated; he replaced the tire at his expense. The contact called the manufacturer who stated that once the vehicle left the manufacturing plant, it was the dealership responsibility and offered no assistance. The current mileage was 15,283. The failure mileage was 7,526. The battery had to replaced. Updated 12/30/jb.

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