Car Will Not Start Problems of Ford Flex

My 2015 Ford Flex was exhibiting symptoms described in the Ford safety recall 16s31. The engine stalled while driving with no warning 5 times over the past two years of ownership with the most recent occurring on 6/20/2019 at 8:15 am. Each incident was at different speeds (30 - 70mph) but no warning prefaced the stall and you had to cut the power off and turn it back on for the car to start again. Two of the stalls were during turning operations while others were while driving straight. On other occasions the engine did not start via remote start, however no dates recorded. This recall, that describes the exact symptoms, states that it does not cover my vehicle because I have a different engine. However, the part in the recall is the fuel pump control module. My 2015 Ford Flex had the fuel pump control module aa8a-9d412-CA with the supplier part number 2177806-5e. As per the recall, this is a part that needs to be replaced. I just had the dealer replace it with the new part aa8z-9d370-b, service history below: we have taken the vehicle to two separate Ford dealerships over the past year due to this issue. Neither dealership recognized this issue because our VIN number wasn't on the list of vins provided by Ford. I paid for the repair recommend in safety recall 16s31 out of pocket so that my vehicle will be safe to drive again. The first dealership replaced the throttle body and charged us for it. After the issue occurred again, the second dealership again replaced the throttle body since the throttle body was still under warranty from the first repair. It appears the recall does not cover all of the affected vehicles. There are other Ford Flex that have these faulty parts.

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My Flex wouldn't start even after a jumpstart; rendered a "starting system fault . Service department found a dead cell in the battery and the keys/fobs were unrecognized. So a new battery and 2 new keys and fobs are being reprogrammed for $881. 00. The starting system fault seems to be common as of late.

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Tl the contact owns a 2014 Ford Flex. The contact stated that the vehicle failed to start, and the engine warning indicator and code: 90627 illuminated. The contact called sunland Ford at (760) 241-7751 (located at 15330 palmdale rd, victorville, CA 92392) and was informed that the VIN was not included in a recall. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The contact stated that he repaired the vehicle himself, but the details were not provided. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 57,000.

2 issues 1) the front passenger door though closed is read as a warning "door ajar". The warning stays on at all times. It drains the battery and I have replaced the battery once since owning the 2013 Ford Flex when purchased in 2016 with just under 20,000 miles on it. The interior lights stay on from starting the engine until accelerated speed. The interior lights after parked stay on for a minimum of 30 minutes though it could be longer contributing to draining the vehicle battery. 2) the vehicle began to feel as if it is pulled while in commute. Not starting right away or shuts down/stalls. It has stalled and not turned over though the lights and radio work. Fortunately this has happened after being parked in my parking spot. It will not turn over, but the next morning it will start. After reading about similar issues for other Ford Flex vehicles last week with my vehicle doing the above action I replaced the fuel pump relay module. Which is located in the rear passenger area between rear passenger door and furthest rear window where the seat belt pulls from I felt I had resolved the issue. However, a week exactly later I attempted to start my vehicle when the exact scenario happened all over again. Vehicle would not start, but lights and radio worked. Left alone overnight I went to start it this morning and it starts. Through out the duration of this issue of stalling, not starting, pulling while in motion as it feels like the vehicle is being jerked there is no check engine light or when checking system the only warning is passenger seat ajar.

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The contact owns a 2013 Ford Flex. The contact stated that the vehicle failed to start without warning. The vehicle was taken to greene Ford company (2365 brown bridge rd, gainesville, GA 30504, 770-532-5620), but the failure was unable to be duplicated. The contact stated that the failure recurred. The manufacturer was made aware of the failures and stated that there was no recall. The contact was referred to NHTSA. The vehicle was not repaired. The failure mileage was approximately 62,000.

Tl the contact owns a 2014 Ford Flex. The contact stated that the vehicle failed to start in cold weather. There were no warning indicators illuminated. The contact took the vehicle to huntington Ford (2890 s rochester rd, rochester hills, mi 48307, (248) 852-0400) to be diagnosed, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the VIN was not included in any recalls. The failure mileage was approximately 65,818.

The contact owns a 2014 Ford Flex. While driving approximately 40 mph, the vehicle stalled without warning. The contact coasted to a complete stop and the vehicle restarted normally. The contact drove home. The vehicle did not start after approximately four hours. The vehicle was towed to an independent mechanic who diagnosed that the control module needed replacement. The vehicle was repaired. The approximate failure mileage was 42,721.

Driving up an on ramp to an interstate, suddenly all the lights started flashing on the dashboard display. I could not see any speed or driving information. I pulled over to the side of the road turned off the vehicle and it would not restart. Nothing would happen when I turned the key, dashboard lights still flashed. Car restarted after 5 minutes and I drove it directly to the dealership. By the time I arrived at grappone Ford in concord, nh my dealership the dashboard lights were again flashing and I could not see any data.

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The contact owns a 2013 Ford Flex. The contact stated that the vehicle failed to start and stalled numerous times without warning. The contact was able to order the fuel pump electronic module from the dealer. The part was replaced and the vehicle was repaired. The manufacturer was notified of the failure and indicated that the vehicle was excluded from a manufacturer recall. The approximate failure mileage was 94,000.

Tl the contact owns a 2013 Ford Flex. The contact stated that while driving at low speeds in traffic and approaching a hill, the vehicle accelerated independently without warning. The contact to depressed the brake pedal which failed to engaged properly. The vehicle loss motive power and decelerated. The contact pulled over to the shoulder, pumped the brake pedal bringing the vehicle to a stop. The vehicle was turned off and restarted and operated as designed. The contact stated that on several occasions the vehicle failed to start-up. Additionally, the back over prevention camera failed to illuminate while in reverse. The contact stated that there were unknown electrical failures on the inside and outside of the cabin of the vehicle. The vehicle was towed to crest Ford of niantic (218 flanders rd, niantic, CT 06357, (860) 739-5403) to be diagnosed however, the mechanic was unable to duplicate the failure. The fuel sensor and acl modulator were repaired however, the failure recurred. The manufacturer was notified by email. The failure mileage was approximately 67,000.

2009 Ford Flex will not start. Warning about low fuel, check awd with 3/4 full tank of gas.

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