Body Control Module/bcm Problems of Ford Flex

The contact owns a 2018 Ford Flex. The contact stated that while driving 35 mph in the rain, the windshield wipers engaged but were moving significantly fast and significantly slow intermittently. The contact stated that the driver's assist system, including the blind spot detection system, the engine auto start-stop system, and the lane departure systems, was inoperable. Additionally, the contact stated that the remote start system was inoperable. The vehicle was taken to an independent mechanic, where it was diagnosed with bcm failure. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 76,000.

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The contact owns a 2014 Ford Flex. The contact stated that the dealer had previously replaced the master window switch; however, the failure recurred, preventing all four of the windows from rolling up and down as well as the sunroof from opening. The vehicle was taken to the dealer where it was diagnosed that the body control module (bcm) needed to be replaced; however, the part was no longer manufactured. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The failure mileage was approximately 95,000.

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