Automatic Transmission Internal Clutches/bands problems of the 2016 Ford Focus

The contact owns a 2016 Ford Focus. The contact stated that while accelerating, the vehicle shuddered and jerked for 2 seconds before shifting into gear. The contact stated that the check engine warning light was illuminated with the message “transmission overheating - pull over for safety” was displayed on the instrument panel. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the clutch was faulty and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch had been replaced three times. The vehicle previously been repaired under customer satisfaction program: 19n08. The manufacturer was notified of the failure. The approximate failure mileage was 96,000.

The contact owns a 2016 Ford Focus. The contact stated while driving off from a complete stop and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the clutch, observing that the clutch was shuddering during a test drive. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 86,000.

The contact owns a 2016 Ford Focus. The contact stated that the dealer previously replaced the clutch twice; however, the failure recurred while driving at an undisclosed speed. The vehicle was shaking and hesitated to accelerate. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The contact related the failure to customer satisfaction program: 19n08 (transmission clutch shudder/transmission clutch warranty extension) however, the VIN was not included. The failure mileage was approximately 36,500.

The contact owns a 2016 Ford Focus. The contact stated while her daughter was driving 10 mph, the vehicle started jerking. Once she was able to shift to the next gear the vehicle accelerated. The service engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a transmission clutch slip. The contact was notified of NHTSA campaign number: 18v845000 (power train), however, the VIN was not included. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The manufacturer referred the contact to the NHTSA for assistance. The failure mileage was approximately 82,000.

The contact owns a 2016 Ford Focus. The contact stated that while attempting to accelerate from a stop, the vehicle vibrated while shifting into 2nd gear. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was a clutch slippage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

The contact owns a 2016 Ford Focus. The contact stated while making a right turn, the vehicle started vibrating and shaking. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch assembly needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted, and a case was filed. The failure mileage was 43,000.