Clutch Problems of Ford Focus - part 1

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally while attempting to shift gear. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch assembly had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 130,000.

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The contact owns a 2018 Ford Focus. The contact stated that the transmission was slipping and failed to properly shift into the intended gear. The contact stated that the engine was overheating, causing the vehicle to become inoperable. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed and determined that the dual clutch had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was 66,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving from a complete stop, the transmission was slipping. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with transmission clutch failure. The dealer determined that the clutch assembly, the clutch actuator, and the levers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 102,000.

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The contact owns a 2015 Ford Focus. The contact stated while driving 30 mph and attempting to accelerate, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted; however, the transmission was unable to shift out of park(p). The transmission warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 154,000.

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The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle jerked, and an abnormal sound was coming from the vehicle. The contact stated that the transmission unexpectedly downshifted and the rpm fluctuate. No warning lights were illuminated. The contact stated that the vehicle was driving very slowly. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission and intermittent clutch had failed and needed to be replaced. The vehicle was repaired for the most recent failure. The contact stated that months before the failure, the vehicle experienced transmission failure and the transmission was replaced. The manufacturer was informed of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 30,000.

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle shook erratically. The vehicle was taken to the dealer where it was diagnosed with a failed clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the failure had occurred previously in 2019 and 2021. The contact stated that the clutch assembly was replaced twice under warranty. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 78,000.

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The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, there was an engine misfire, and the transmission was slipping gear. The contact stated there was an alert indicating that the transmission was getting hot illuminated. In addition, the contact stated that when the vehicle was parked, the gear shifter failed to function as intended. The contact stated that the transmission failed to shift into reverse. The vehicle was taken to an independent mechanic where it was diagnosed with transmission clutch assembly failure. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the VIN was not included in NHTSA campaign number: 18v169000 (power train). The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 104,976.

The contact owns a 2014 Ford Focus. The contact stated while driving approximately 25 mph, the vehicle made an abnormal sound. The failure occurred on several occasions. No warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that the transmission fluid temperature was higher than normal and had caused unknown parts in the clutch assembly to melt. The dealer determined that the clutch assembly needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken to another unknown dealer, where it was diagnosed that the clutch assembly needed to be replaced; however, the dealer informed the contact that the failure occurred several months and there was no permanent fix. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline to report the failure. The failure mileage was unknown.

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that there was a rumbling sound coming from the vehicle with the check engine and transmission failure warning lights illuminated. The contact attempted to drive the vehicle to the dealer; however, the engine overheated seven times. The vehicle was taken to the dealer where it was diagnosed with a failed transmission clutch assembly. The contact was informed that the transmission clutch assembly needed to be replaced. The vehicle was not repaired. The contact researched and discovered NHTSA campaign number: 18v169000 (power train) and 18v845000 (power train); however, the VIN was not included in the recalls. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 93,000.

The contact owns a 2015 Ford Focus. The contact stated while driving 25 mph, the vehicle started shaking and shuddering abnormally. The vehicle was driven to the dealer and was diagnosed with transmission clutch shudder. The contact was informed that the transmission needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 91,000.

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering abnormally. The contact stated that the shuddering occurred while the transmission was shifting from 1st gear to 2nd gear. The vehicle was taken to the dealer where it was diagnosed clutch assembly failure. The vehicle was not repaired. The contact was informed that the clutch assembly needed to be replaced. The contact stated that the clutch assembly was previously replaced in 2016 by the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 129,000.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed and coming to a stop, the vehicle stalled. There were no warning lights illuminated. The contact was able to restart the vehicle, but the failure persisted. The vehicle was taken to the dealer where it was diagnosed as a failure with the clutch assembly. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was unknown.

The contact owns a 2013 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was shuddering, and the vehicle stalled without warning. The vehicle was taken to the dealer and diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 75,000. The VIN was not included.

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The contact owns a 2017 Ford Focus. The contact stated that upon shifting into reverse, the gear shifter failed to engage, even though the vehicle was still able to be driven with forward motive power. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the reverse gear. The contact was informed that the clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 61,000.

The contact owns a 2014 Ford Focus. The contact stated that while driving at approximately 35 mph, the transmission fault warning light illuminated. The contact stated that the vehicle began jerking back and forth and lost power. The vehicle was restarted but the vehicle would only move in reverse. The vehicle was towed to a dealer where it was diagnosed that the clutch needed to be replaced. The vehcile was not repaired. The manufacturer was notified of the failure. The failure mileage was 42,000.

The contact's daughter owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered after coming from a complete stop. Additionally, the vehicle jerked while accelerating. No warning light was illuminated. The contact stated that the clutch assembly had previously been replaced five times; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the clutch assembly needed to be replaced for the sixth time. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a half of the cost of the repair would be covered. The failure mileage was approximately 51,000.

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The contact owns a 2014 Ford Focus. The contact stated that while driving at low speeds, the vehicle hesitated to accelerate and was jerking. The check engine warning light was illuminated. The contact stated that the clutch assembly was previously repaired and the tcm was replaced; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 71,000.

My clutch which we paid out of pocket for the first time we need to get it fixed and I only had the car for 6 months when the clutch went out the first time then only a year later I had to get it fixed again and got it under warranty and then the following year I had to get it fixed and it was covered again under warranty and now 2023 again a year later my clutch went out and even tho my clutch was covered under a two year warranty they are refusing to fix my clutch because it is a "transmission issue" even after running my diagnostic it clearly states it is a clutch issue and since they are calling it a "transmission issue" my car can no longer be fixed and covered under warranty because it is not a "transmission issue" it is a clutch issue. I have only ever gotten my car fixed from Ford and we cant understand why this is a recurring issue and there for why Ford cannot fix this issue.

The contact owns a 2018 Ford Focus. The contact stated while driving from a complete stop, the vehicle hesitated and experienced hard transmission shifts. There was no warning light illuminated. The vehicle was taken to the dealer, where the transmission clutch and the clutch actuator were replaced. The contact stated that while her significant other was driving approximately 25 mph, the vehicle stalled. The driver was unable to pull to the side of the road. Upon inspecting the vehicle, the driver noticed that the engine had fallen onto the ground. The vehicle was towed to a second dealer, don vance Ford, inc. (mo-38, marshfield, mo 65706), where it was determined that the motor mounts needed to be replaced. The vehicle was repaired. Additionally, the contact stated that the vehicle had failed to respond upon shifting to reverse(r). The contact stated that the vehicle was significantly sluggish while shifting into gear. The first dealer was notified of the failure and informed the contact that the transmission control module had failed; however, the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 85,000.

The contact owns a 2014 Ford Focus. The contact stated while driving 55 mph, the vehicle inadvertently decelerated while the accelerator pedal was depressed. The contact pulled off the roadway and then turned off and restarted the vehicle. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch assembly failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA hotline. The failure mileage was approximately 181,000.

The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the brakes failed to function as intended. The contact depressed the brake pedal and the vehicle stalled. Additionally, the contact stated that when the accelerator pedal was depressed, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer where the vehicle was diagnosed with a failed clutch pack and that the clutch pack needed to be replaced. The contact was informed that the failure was not eligible to be covered under warranty because the failure was not severe. The vehicle was not repaired. The contact was informed that if the repair was paid for out of pocket, to keep the receipt to be eligible for reimbursement later. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA hotline. The failure mileage was approximately 80,000.

The contact owns a 2016 Ford Focus. The contact stated while driving the vehicle it stutters, and shakes when accelerating from a stop and veers to the left and right. The contact also stated the vehicle hesitated and did not accelerate upon acceleration. No warning lights was illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The contact stated the clutch assembly was repaired 4 times in the past, however the failure persisted. The vehicle was not repaired due to cost. The manufacturer was notified who informed the contact to see if the dealer would work with them and to contact NHTSA hotline. The failure mileage was 87,820.

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was slipping. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the clutch assembly needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 14,500.

The contact owns a 2015 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle shuddered. No warning light was illuminated. The contact stated that the dealer had previously replaced the clutch; however, the failure recurred. The vehicle was taken to the dealer, where it was diagnosed that the clutch needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 82,000. The VIN was unavailable.

The contact owns a 2015 Ford Focus. The contact stated that on multiple occasions while driving at an undisclosed speed, the vehicle hesitated. The vehicle was taken to the dealer where the failure could not be determined. The contact then stated that on a separate occasion while driving at an undisclosed speed, the vehicle hesitated. No warning light illuminated. The vehicle was then taken to a different dealer where it was diagnosed that the clutch assembly failed and needed to be replaced. The vehicle had not yet been repaired. The manufacturer was notified of the failure and the contact was informed that the vehicle was not covered under the customer satisfaction program 19n08 and advised to call the NHTSA hotline. The failure mileage was approximately 90,000.

The contact owns a 2016 Ford Focus. The contact stated while pulling out a parking space the contact heard a grinding noise coming from the vehicle and the check engine warning light illuminated. The vehicle was taken to the dealer that stated that the clutch and the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was contact that stated that the transmission control module was covered but the clutch was not and advised to contact NHTSA. The failure mileage was 135,000.

The contact owns a 2012 Ford Focus. The contact stated that the vehicle failed to respond upon shifting into reverse (r). The contact stated that the failure occurred on several occasions. Additionally, the contact stated that while accelerating, the clutch vibrated. The check engine warning light was illuminated. The vehicle was towed to an unknown dealer, where it was diagnosed that the tcm needed to be replaced. Additionally, the dealer retrieve diagnostic test codes p087a-00 and p287a-00. The vehicle was not repaired. The contact stated that the failure had been reoccurring. The manufacturer was notified of the failure and informed the contact that the vehicle was outside of the warranty. The manufacturer referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 150,000.

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The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the overheat message displayed. The contact pulled over and turned off the vehicle for it to cool down before restarting. Additionally, the transmission failed to reverse. The vehicle was taken to the dealer, where it was diagnosed that the clutch had seized and needed to be replaced. The vehicle was not repaired. The contact stated that the clutch was previously replaced in 2019. The manufacturer was made aware of the failure and confirmed that the warranty had expired. The failure mileage was approximately 118,000.

The contact owns a 2012 Ford Focus. The contact stated while driving at various speed, the rmps revved up; however, the vehicle failed to respond upon depressing the accelerator pedal and shuddered. Additionally, the transmission failed to shift into the intended gear. The contact was able to veer to the side of the road. The stated that she continued driving; however, the failure recurred while driving. The vehicle was taken to the dealer, where the transmission control module (tcm) was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA hotline for assistance. The failure mileage was unknown.

The contact owns a 2014 Ford Focus. The contact stated while driving at various speeds, the transmission was slipping out of gear, and the vehicle was jerking violently. There was no warning light illuminated. Additionally, the contact stated that the vehicle made abnormally loud sounds while driving. The contact veered to the side of the road. The contact stated that she turned off and restarted the vehicle, and she was able to continue driving. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch had failed; however, the dealer informed the contact that the vehicle could not be repaired free of charge because Ford service campaign number: 19n08 warranty extension had expired. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 106,000.

The contact owns a 2014 Ford Focus. The contact stated that while the transmission was shifted into 1st gear, the vehicle failed to move. The contact revved the engine and the vehicle responded as needed. The vehicle was taken to an independent mechanic, who diagnosed that the clutch and flywheel needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 34,000.

The contact owns a 2013 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the transmission failure message was displayed. The contact's husband pulled over, and the vehicle was towed to the dealer, where it was diagnosed that the clutch needed to be replaced. The dealer replaced the clutch. The manufacturer was made aware of the failure and informed the contact that there was no customer satisfaction program associated with the VIN. The failure mileage was unknown.

The contact owns a 2014 Ford Focus. The contact stated that the clutch was replaced under a previous transmission control module satisfaction program. The contact then stated that while she was parked and shifted the gear into reverse(r), the vehicle did not respond. Once the contact shifted the gear into drive(d), the vehicle was jerking as the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with needing to replace the transmission control module and the clutch. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The approximate failure mileage was 109,000.

The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle hesitated while shifting to the intended gear. The vehicle was taken to an independent mechanic who diagnosed that the transmission clutch plate needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA. The failure mileage was approximately 110,000.

The contact owns a 2013 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle experienced jerking while accelerating. The vehicle was taken to the dealer where it was diagnosed that the clutch, kit seal, bearing, and fluid needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 113,000.