Automatic Transmission Control Module Problems of Ford Focus - part 1

On Friday [xxx], I was at a stop sign waiting to turn right, when it was my turn to go my car would not move at all, forward or back, the regular lights on the dash board were still on. I put my blinkers on and had all cars go around me. I turned my car off and then back on, that's when the check engine light came on. After 8 minutes of turning the car off and on, I was able to move backwards and forwards I was able to drive. I stopped at autozone on the way to get my car scanned. I received a report with a bunch of p-codes. I made it home, I called Ford, they didn't have any immediate appointments. The closet Ford dealership to me says they don't work on cars over 10 years old. I made an appointment at firestone for Saturday morning, they got the same p-codes and said they were all transmission problems and recommended I go to a Ford dealership or a transmission specialists. On my way home from firestone, first my car speed felt like it was speeding up on it's on and then my car slowed down tremendously and I has to pull over, again I put my blinkers on. After 5 minutes I was able to move again, I was close to home. My car moved so slow feeling like it would stop any time, I drove with my blinkers on and made it home. On Monday my car wouldn't start up at all. A Ford that would take my car didn't have an appointment for 2 weeks. So I made an appointment with aamco for Tuesday and I had my car towed there because it wouldn't turn on. My safety was put at risk because I could have been driving at normal speed and could've slowed down out of know where and a car could have slammed into the back or side of me. Ammco says it my dual input clutch assembly, actuators, forks and tcm this is my first time ever seeing the check engine light on [xxx] Ford's tcm extended warranty expired [xxx]. I called Ford's corporate customer service for help with diagnosis and repair but they said there was nothing they could do. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2012 Ford Focus 🔎.

My car has been to the shop twice for the tcm issues, and both times, in 2016 and 2021, the shop performed adaptive learning and cleared the codes, instead of replacing the faulty part. Now, the tcm has completely broken and needs to be replaced. The car wouldn't start at the gas station suddenly. After rocking the car back and forth it did start, but wouldn't go when shifted into drive. It is apparently 2 months out of the extended warranty coverage and now, I have to pay $1,300+ for a repair?! this seems unfair. They knew they had a faulty part, they performed band-aid fixes, and now I am holding the bag.

See all problems of the 2014 Ford Focus 🔎.

I own a 2012 Ford Focus with approximately 51,000 miles. The transmission warning light came on, and I was informed by a repair shop that the transmission control module (tcm) and gears need repair. This vehicle uses the powershift dual-clutch transmission (dps6), which has been the subject of a class-action lawsuit and multiple extended warranties due to widespread failures. The car exhibits jerking, delayed acceleration, and loss of power, which create dangerous driving conditions, particularly when merging into traffic or crossing intersections. Ford informed me I am outside the warranty period and refused to assist, despite this being a well-documented, recurring safety issue for which they have admitted fault in other cases. I am reporting this issue because it poses a serious safety hazard, and I believe the tcm defect should be subject to a mandatory recall. Ford is shifting the burden of a known manufacturing defect onto consumers, and this needs to be addressed before someone is injured.

It is my transmission problem, there is an engine light on and the shifting is very rough and it also jumps gears, I know Ford had a recall for this problem I believe it should be under warranty it is the tcm.

See all problems of the 2016 Ford Focus 🔎.

This car should have been added to two customer service programs through Ford. 19n08 and 19n08. This covers problems with the tcm and clutch pack. After speaking with Ford customer service, they confirmed that my vehicle fell within the build dates outlined in those programs and was built at the michigan facility that is outlined in these programs. They refused to add my VIN to these customer service programs stating that it has expired. Had I known about the customer service programs when I was supposed to know about them, I would have easily had this issue fixed, but now I am left with a car with severe transmission issues. The only thing they could tell me to do was file a complaint with NHTSA. I need help getting Ford to acknowledge and fix this issue.

My car was purchased in 2015 and currently has ~69,000 miles. All routine maintenance has been completed on schedule. The clutch was repaired under warranty around ~10,000 and the transmission control (tcm) was corrected via software update in 2017. The tcm is now failing and requiring replacement. Ford motor company was offering extended warranty to 150,000 miles or 10 years with one free replacement after that milestone was reached. That program apparently expired 6/30/25. Ford lost litigation on this vehicle as they sold the vehicles knowing the defect in the transmission. I am now responsible for an out of pocket repair due the expiration of the program. I contacted Ford customer care Ford customer care case number cxh05090063w2f2h4 and they suggested I file a complaint with the NHTSA.

The car failed to start, it did not recognize it was in park. After trying to start my car with the keys it failed. My safety is put at risk, my car failing to recognize which gear shift it is in causes malfunctions while I am on the road, especially since I drive long distances at high speeds. I had a master technician review and preform a diagnostic on my vehicle and the codes formed for this test matched hand in hand with tcm issues under the TSB. After this, I went to the dealership to discuss this issue and the only thing that came of it was informing me that I was not eligible for a recall due to my VIN, even if I have all the symptoms under the TSB for my Ford Focus 2016. Since my car failed to start I was not able to bring it to Ford and have it tested, especially after asking if it is eligible and they insisted that it was not. No warning signs from the dashboard appeared on my vehicle to inform me of this issue. I travelled to meet with family and did not end up using my vehicle for a few days and when I tried to start my car, it would not engage. The only warning sounds I would consider a correlation before the problem would be a clicking from the starter pre-firing when I opened the door, and while the car was off.

The contact owns a 2014 Ford Focus. The contact stated that while driving 35 mph, the vehicle shuddered, and the check engine light illuminated. The contact pulled to the side of the road. Turned off the engine, waited a few minutes and restarted the vehicle. The contact stated that the vehicle functioned as intended. The contact stated that on a separate occasion, while driving 30 mph, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The check engine light illuminated. The vehicle was taken to the dealer where it was diagnosed that the actuator b had failed, which caused the tcm (transmission control module) to fail. The contact was told that the actuator b and tcm needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and filed a case. The manufacturer referred contact to the NHTSA hotline to report the failure. The failure mileage was approximately 97,500.

I was driving and got a large nail in my tire. I pulled over and fixed my and went to start my car. The battery had died and we jumped it. We let it charge for a little bit and then started it back up. It started just fine and I went to put it in reverse to drive away and it wouldn’t engage but would engage to drive forward. We hooked the scanner to it and it was showing the tcm code. We took it to Ford and they’re saying the a and b clutch are stuck and they need to replace both clutches as it’s a dual clutch transmission and the lever and actuator. The Focus has 89,000 miles on it and Ford is charging $4100 for a known transmission issue.

See all problems of the 2017 Ford Focus 🔎.

The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the tcm, purge valve, and clutch assembly had failed and needed to be replaced. The tcm and purge valve were repaired under warranty. The clutch assembly was not repaired or replaced. The manufacturer was made aware of the failure and referred the contact to the NHTSA hotline for further assistance. The approximate failure mileage was 128,000.

I recently purchased this car from a private seller. Within weeks, the vehicle began exhibiting serious transmission issues — including sudden loss of power, inability to shift correctly, and entering “limp mode”, which severely restricts speed and performance. I had the codes scanned and received p090c and p090c-00, which point to a transmission control module (tcm) or clutch actuator circuit failure — an issue widely known in these vehicles with the dps6 powershift transmission. Ford previously issued a customer satisfaction program (csp 14m01) for this exact tcm failure, but they have since ended the program (as of June 30, 2025), and they are refusing to cover the repair — even though my vehicle is within the affected model year range and has not yet had the tcm replaced. The car has already had the clutch replaced, but the shifting problems and check engine light returned, putting me at risk while driving. This is a known, recurring safety issue, and the manufacturer is not standing behind its repair despite the car being part of a program that previously acknowledged this defect. I’m filing this complaint to urge the NHTSA to reopen its investigation or require Ford to reinstate support for affected owners.

Transmission control module stopped working. The car is significantly below amount of miles when the tcm should stop working.

My battery died in my car. I replaced the battery with a brand new battery and then I noticed transmission issues that were not present 1 day prior. My check engine light came on as well as a “transmission fault warning” message. My car would not drive over 10 mph in drive. My car would shift into reverse, but would not drive at all. Car would not shift into s gear. Dealer told me it was the tcm. And that I just missed the tcm warrant by 3 days. They replaced the tcm and now they’re telling me there are deeper issues with the transmission.

See all problems of the 2018 Ford Focus 🔎.

The contact owns a 2013 Ford Focus. The contact stated that while driving 70 mph, the transmission unexpectedly shifted into neutral(n), and the message “transmission overheated - pull over for 5 minutes” was displayed. The contact coasted to the side of the road and waited before continuing to drive. The contact stated that while attempting to restart the vehicle, the vehicle failed to start immediately, causing the contact to make several attempts to restart the vehicle. The contact stated that while driving at an undisclosed speed, the transmission was hesitating, and the vehicle was jerking while downshifting. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed failures with dual clutch, engine failure, clutch a failure, and a failure with the transmission control module(tcm). The vehicle was not repaired. The dealer was contacted and confirmed that the vehicle was not included in NHTSA campaign number: 13v523000 (power train). The contact drove the vehicle to work and while attempting to restart the vehicle, the vehicle failed to immediately start, and the vehicle became inoperable. The manufacturer was informed of the failure and confirmed that VIN was not included in NHTSA campaign number: 13v523000 (power train). The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 169,000. The VIN was not available.

See all problems of the 2013 Ford Focus 🔎.

On June 10th 2025 the engine light came on in my 2014 Ford Focus and I lost transmission function. The car was slipping out of gear, completely losing power and speed between first & second gear and third & fourth gear. I pulled into traffic before realizing the issue and almost got hit by two oncoming vehicles - one locked up their brakes to avoid hitting me, the other swerved into another lane which thankfully was empty. Slowing down was difficult, it was very hard to stop and I lost reverse gear. The overall driving experience was very rough and jerky. Driving 3 miles home I almost got rear ended two times due to loss of power between first & second gear. Driving 6 miles to the Ford dealership I almost got rear ended 1 time & 1 time I could not completely stop until I was halfway into a busy intersection. I had no ability to backup and traffic was completely blocked in one direction until I was able to safely cross the other 3 lanes of the intersection on a red light!! prior to this incident & since I bought the car with 12,000 miles in 2020, it always had rough transitions between gears & sputtering/brief loss of power when accelerating from stopped. I formerly had a 2013 Ford Focus which had these same issues so I figured that’s just how these cars drive with the powershift dual clutch transmission. I had no idea that I should have been extremely concerned about the hard shifts & sputtering. I never received a single customer satisfaction program letter from Ford about the clutch, leaking seals, or tcm warranty extensions and issues. If I had I would have brought my car in for service a long time ago. I am disappointed & dismayed that a recall has not been forced by the NHTSA. Ford has gotten away with putting unsafe vehicles on the road with little to no accountability. I, and dozens of others, could have been killed or severely injured while I was on the road in this unsafe car.

The contact's mother owns a 2012 Ford Focus. The contact stated that while his mother was driving at an undisclosed speed, the transmission was slipping, and the vehicle stalled. The check engine warning light was illuminated. The contact's mother pulled over and had the vehicle towed to an independent mechanic and the dealer, who determined that the transmission control module (tcm) had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to customer satisfaction program: 14m02 (transmission control module extended warranty coverage); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 100,000.

On [xxx], we reported the vehicle to a local dealership that it was running rough, with hesitation at acceleration, then a sudden surge of speed; stalls at low speeds/while idling at stop lights; and unexpected increases in rpms when driving a constant speed. This left my son feeling very unsafe and at risk for accidents. We took the vehicle to the dealership for inspection, suggesting it may be the transmission control module causing issue (for which we've received two notifications about the warranty recall). The dealership said that there was no issue with the tcm and refused to perform the repair. (the dealership said that any repair could not be covered because there was no error code related to the tcm, even though the symptoms were as described in the warranty recall letter. ) the dealership instead replaced the canister purge valve. On [xxx], approximately 2. 5 weeks later, my [xxx] son was driving this vehicle when he got a transmission warning light indicating an urgent repair. He barely got the car home (at midnight) and was unable to put it in reverse to park. We took the car to the dealership for further inspection. The dealership said that the entire clutch assembly needed to be replaced, for $4100. Based on our research on past class action suits and recalls, it seems like the deterioration of the clutch assembly may be directly related to the tcm issues. However, the dealership has said that. . . > there's no error code related to the tcm so they can't say whether it is related > without an error code, the tcm itself can't be replaced, nor can they associate the needed repairs to the tcm > clutch repair was covered but only to 10 years (this vehicle is low mileage, but 11 years old). Consequently, we are expected to bear the burden of the entire $4100 cost ourselves for a known issue that resulted in thousands of recalls and repairs. Furthermore, this issue should've been caught much earlier given the information we've provided. Information redacted pursuant to the freedom of information.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle lost automotive power. The vehicle was shifted into park and restarted. The transmission warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with pcm failure. The contact stated that the pcm had been reprogrammed before. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 70,000.

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 65 mph the transmission suddenly switched to neutral and the vehicle would no long accelerate. During the failure the message "transmission fault" had displayed. The contact was able to continue driving but later discovered that the vehicle would not operate in reverse. Later while driving the message "transmission overheating" had displayed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated that the failure had occurred shortly after the tcm and pcm software was updated as part of a recall repair. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 35,000.

See all problems of the 2015 Ford Focus 🔎.

I own a 2017 Ford Focus. When I got in my car to leave work for the day, it would not shift into reverse. I was stranded in subzero weather for 2hrs before someone was able to come and get to me. My son-in-law and his friend pushed it out of the parking space and limped it home. They hooked it up to a code reader. . . Tcm failure. . . But mine is not in the recall?! after so many people with the same issue on the same car?! I am now stuck with no car that I am still making payments on, no where near a bus route in the dead of winter in the midwest.

The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. There was an unknown failure with the battery. The vehicle was taken to the local dealer, where it was diagnosed and determined that the tcm needed to be replaced, but the clutch was unrepairable. The vehicle was not repaired. The manufacturer was contacted, and referred the contact to the local dealer for assistance. The failure mileage was approximately 58,500.

Ford recall 14m02 for transmission control module (tcm) does not cover parts and labor required to fix additional equipment problems created by a faulty tcm such as the clutch. My 2016 Ford Focus only has 58,000 miles on it. The tcm is being repaired a 2nd time but Ford will not repair the subsequent damage to the clutch. This is a function and safety issue.

Transmission shudders and struggles to shift gears due to sticking clutch. This causes a dangerous delay in transmission engagement. (numerous occasions without specific dates. ) I have previously had the tcm reprogrammed multiple times. ( 8 or 9 times) the car still does not drive properly. I have brought it in to 2 Ford dealerships to have the Ford customer satisfaction program completed. Both dealerships refused to honor the Ford csp. (five star Ford of north richland texas and southwest Ford of weatherford texas).

Tcm failure, and b clutch going bad, and Ford service team telling me that the a clutch could need to be replaced too. Years 2012-2016 are covered under recall but only certain models with the dual clutch transmission and ones built previous to Nov 2015. I can get documentation of the service done. This is an ongoing issues with many Ford owners, look online and see for yourself. Ford is taking advantage of their consumers claiming they fixed this issue but this is not the case. 93,000 miles on my car and they are telling me a need a rebuild. How many people need to go through this before Ford is held accountable? do the research, I am not the only one. Give me a day and I will have the report back from tony benton Ford in grand rapids mi.

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch actuator and the tcm had failed and needed to be replaced. The dealer confirmed that the VIN was associated with customer satisfaction numbers: 14m01 – (extended warranty on the clutch, transmission software calibration), and 14m02- (extended warranty for the transmission control module). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The approximate failure mileage was 105,980.

My vehicle has had 3 evap canister valve recall repairs since 2021, I purchased my 2018 Ford Focus titanium brand new in January 2019. I have all receipts. I recently had the 3rd evap canister valve repair January 15,2025. My vehicle had pending codes p144a and p1450 which would have prevented it from passing texas emmissions. My vehicle has also had a transmission control module recall repair -tcm twice, once in 2022 and 2023. My car has had intermitten stalling in the middle of a intersection due to this recall putting me at risk for an accident. My vehicle currently has a pending code p2867 which is the tcm code. I have aaa tow truck history of my vehicle being towed to classic Ford for these repeat repairs. I have taken my car to classic Ford several times in galveston, TX in which they have not successfully repaired these recalls. Which has turned into repeat repairs. Invoices to prove it. Cook Ford in texas city recently repaired the 3rd evap canister valve on January 15, 2025 in which they also found the faulty code for the transmission control module. This is a serious concern.

The powershift dual clutch automatic in the 2015 Ford Focus is faulty. This issue has caused my car to stutter since purchase. Even after utilizing the warranty regarding the tcm (customer satisfaction program 14m02 - supplement #5) and doing all all preventative maintenance per Fords recommendation throughout the entire cars life (new batteries, oil changes, fluid flushes, etc. ) the car has always failed to operate correctly. Now, at 89,991 miles, my service light is on and my car is stuttering to the point where is is dangerous to drive do to intense lagging between shifts and unpredictable rpms. Ford diagnosed the issue as "tcm followed pin point test states to inspect clutch and shift forks. " Ford denied coverage under warranty, recall, or class action lawsuit ([xxx] v. Ford motor company, c. D. Cal. Case no. [xxx]) I was required to pay a $175 fee for diagnosis and was quoted $3,888 additional to fix the problem. I denied service. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, and while driving at various speeds, messages that the brake fluid level was low, and to shift into park were displayed. The contact stated that other unknown messages were displayed. Additionally, the contact stated that upon turning off the vehicle, the instrument cluster and the infotainment system screen failed to turn off intermittently. The contact stated that the vehicle had also experienced abnormal battery drainage. The vehicle was taken to the dealer, where it was recommended to replace the negative (-) ground wiring cable. The vehicle was repaired; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed and determined that the tcm had failed, and the failure could be the cause of the battery drainage. The dealer determined that the tcm needed to be replaced and ordered the part. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, and a case was filed, but no assistance was provided. The failure mileage was approximately 106,000.

Transmission is jerking/hesitating between gears. I carried it into the Ford dealership in rockingham, nc thinking it was the tcm which is covered under the extended warranty recall. The dealership says it is the transmission clutch.

I am submitting this complaint because Ford motor company is refusing to honor its customer satisfaction program 14m02, which extends warranty coverage on the transmission control module (tcm) for certain 2012–2016 Ford Focus vehicles. The 14m02 program extends tcm coverage to 10 years or 150,000 miles from the original warranty start date, and according to updates from Ford, offers a on updates from Ford, offers a one-time repair for tcm failure through June 30, 2025, regardless of mileage or vehicle age. My vehicle experienced issues delayed shifting, transmission failure, or loss of which I have been told is caused by the faulty tcm covered under this program. However, both Ford and the dealership have refused the repair, claiming the program does not apply—despite my vehicle falling within the described criteria. I have found the official 14m02 program bulletin online (e. G. , via tsbsearch. Com) and spoken to other owners who have successfully received the repair. I believe Ford is failing to uphold its please investigate Ford’s refusal to honor the tcm extended warranty under program 14m02 and help ensure affected owners receive the repairs they were promised, especially prior to the June 30, 2025 deadline public warranty commitments, potentially putting drivers at risk due to sudden transmission failure. The company’s inconsistent handling of these repairs raises serious concerns about fairness, accountability, and public safety. Ford has failed to properly diagnose the issue and misled me regarding the coverage of the tcm under the 14m02 warranty. Despite having paid for diagnostics and extensive repairs, my vehicle continues to have the same problems, which should be covered by the 14m02 warranty, and Ford refuses to address the underlying tcm issue. This not only causes significant financial hardship but also leaves me with an unsafe and unreliable vehicle.

Transmission unexpected stalling and acceleration while driving. Yes Ford dealer located on 9371 roosevelt blvd phila PA 19114 they refused to fix the issues stating that the tcm 14302 warranty expired although it has been extended to June 30th 2025. As well an an independent dealer who has fixed the clutch and transmission but I am still having transmission issues and warning lamp “service transmission now” and vehicle is still experiencing sudden stalling shuddering and is unsafe to drive. I purchased the vehicle Feb 2024 I started experiencing issues the end of December 2024 I took my vehicle to Ford Jan 9th and fixed the vehicle through and independent shop on 04/14/2025 and after replacing clutch and transmission I am still experiencing transmission issues.

My 2018 Ford Focus started having transmission issues over 2 years ago. I took my car into a Ford dealership who reassured me that my car was fine and that my transmission was in fact not slipping. I continued to drive my vehicle while feeling the transmission slipping telling myself Ford told me this is normal it's fine. Cut to 2 years later. It is not fine. My entire transmission needs replaced. My tcm was not working properly which in turn ruined my reverse gear and caused internal damage to the transmission, resulting in a recommended replacement of the transmission. My car is only 5 years old with about 45,000 mi on it. I drive about half as much as the average american driver per year. My car had a hard acceleration so it was hard to enter traffic from a stop. Many times I was making a turn into traffic and felt like I might get hit by another car because I couldn't get into traffic fast enough. The jerking and slipping of the transmission caused constant fear of the car not performing as it should so to ensure everyone's safety, I would only make turns or go when there was absolutely no traffic. It also caused fear when my car wouldn't accelerate so I use more pressure on the gas pedal and then suddenly my car would lurch forward faster than expected. My check engine light did light up a few weeks prior to my transmission going out but the code was for the fuel pump purge valve. Again, the issue started in April of 2022 and the Ford dealership told me there was nothing wrong with the transmission even though there was. My transmission is experiencing many of the same things others experienced which is why this transmission was recalled. Unfortunately my particular VIN number was not.

The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to reverse out of a parking spot while the transmission was shifted in reverse (r). The contact turned off the vehicle and the vehicle failed to restart. Aaa arrived on the scene and jumpstarted the vehicle. The battery was replaced, but the failure persisted. Additionally, the vehicle failed to stop immediately while the brake pedal was depressed, and the transmission inadvertently shifted to second and third gear. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who performed a multi-point inspection and retrieved an error code for clutch b stuck engaged. The contact was informed that she needed to pay for further diagnostic testing. The vehicle was not repaired. Upon investigation, the contact related the failure to the tcm. The manufacturer was made aware of the failure. The failure mileage was 143,365.

The contact owns a 2015 Ford Focus. The contact stated that the check engine warning light was illuminated, and while driving at various speeds, the vehicle failed to accelerate as intended. The contact had to continually depress the accelerator pedal to continue driving. The failure also occurred while the vehicle was idling. The vehicle was included in a recall related to the failure and the vehicle was taken to the dealer and repaired under the recall; however, the failure recurred 6 months later. The vehicle was taken to the dealer however, without a warning light being illuminated the vehicle was not diagnosed or repaired. The contact stated that stalling failure persisted, and the check engine warning light illuminated. The contact stated that the vehicle failed to shift into reverse and was returned to the dealer and was diagnosed with pcm and transmission failure. The dealer related the failure to the previous recall; however, the recall had since expired. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not covered under recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 125,000. The VIN was not available.

Check engine light on and tpms light on. Vehicle exhibits overheating warning light on. Found codes: po7a3 - transmission friction element 'a' stuck on p2872 - clutch 'a' stuck engaged the transmission takes off in 1st okay, stutter felt in 2nd and 3rd when shifting. When shifting from 3rd to 4th there is a long delay engine bogs down before shifting into 4th gear. Same problem in 4-5, 5-6th gear was running properly recommended diagnosis on the engines code and dual clutch assembly then retest clutch travel test failed. Transmission is previously recalled. Ford has Ford's customer satisfaction program that is supposed to replace the transmission control module extended warranty coverage campaign# 14m02 it’s also supposed to repair issues caused by tcm, which is related to the codes showed but the dealership will not fix either issue. On the website chat a guest service member said my car qualified for repairs but the dealership said they won’t replace the tcm unless I replaced the clutch first with a $3700 estimate. Clutch issues are cause by tcm malfunctioning.