Automatic Transmission Control Module Problems of Ford Focus - part 2

My battery died in my car. I replaced the battery with a brand new battery and then I noticed transmission issues that were not present 1 day prior. My check engine light came on as well as a “transmission fault warning” message. My car would not drive over 10 mph in drive. My car would shift into reverse, but would not drive at all. Car would not shift into s gear. Dealer told me it was the tcm. And that I just missed the tcm warrant by 3 days. They replaced the tcm and now they’re telling me there are deeper issues with the transmission.

See all problems of the 2018 Ford Focus 🔎.

The contact owns a 2013 Ford Focus. The contact stated that while driving 70 mph, the transmission unexpectedly shifted into neutral(n), and the message “transmission overheated - pull over for 5 minutes” was displayed. The contact coasted to the side of the road and waited before continuing to drive. The contact stated that while attempting to restart the vehicle, the vehicle failed to start immediately, causing the contact to make several attempts to restart the vehicle. The contact stated that while driving at an undisclosed speed, the transmission was hesitating, and the vehicle was jerking while downshifting. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a certified mechanic who diagnosed failures with dual clutch, engine failure, clutch a failure, and a failure with the transmission control module(tcm). The vehicle was not repaired. The dealer was contacted and confirmed that the vehicle was not included in NHTSA campaign number: 13v523000 (power train). The contact drove the vehicle to work and while attempting to restart the vehicle, the vehicle failed to immediately start, and the vehicle became inoperable. The manufacturer was informed of the failure and confirmed that VIN was not included in NHTSA campaign number: 13v523000 (power train). The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 169,000. The VIN was not available.

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On June 10th 2025 the engine light came on in my 2014 Ford Focus and I lost transmission function. The car was slipping out of gear, completely losing power and speed between first & second gear and third & fourth gear. I pulled into traffic before realizing the issue and almost got hit by two oncoming vehicles - one locked up their brakes to avoid hitting me, the other swerved into another lane which thankfully was empty. Slowing down was difficult, it was very hard to stop and I lost reverse gear. The overall driving experience was very rough and jerky. Driving 3 miles home I almost got rear ended two times due to loss of power between first & second gear. Driving 6 miles to the Ford dealership I almost got rear ended 1 time & 1 time I could not completely stop until I was halfway into a busy intersection. I had no ability to backup and traffic was completely blocked in one direction until I was able to safely cross the other 3 lanes of the intersection on a red light!! prior to this incident & since I bought the car with 12,000 miles in 2020, it always had rough transitions between gears & sputtering/brief loss of power when accelerating from stopped. I formerly had a 2013 Ford Focus which had these same issues so I figured that’s just how these cars drive with the powershift dual clutch transmission. I had no idea that I should have been extremely concerned about the hard shifts & sputtering. I never received a single customer satisfaction program letter from Ford about the clutch, leaking seals, or tcm warranty extensions and issues. If I had I would have brought my car in for service a long time ago. I am disappointed & dismayed that a recall has not been forced by the NHTSA. Ford has gotten away with putting unsafe vehicles on the road with little to no accountability. I, and dozens of others, could have been killed or severely injured while I was on the road in this unsafe car.

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The contact's mother owns a 2012 Ford Focus. The contact stated that while his mother was driving at an undisclosed speed, the transmission was slipping, and the vehicle stalled. The check engine warning light was illuminated. The contact's mother pulled over and had the vehicle towed to an independent mechanic and the dealer, who determined that the transmission control module (tcm) had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to customer satisfaction program: 14m02 (transmission control module extended warranty coverage); however, the vehicle was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA hotline. The failure mileage was approximately 100,000.

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On [xxx], we reported the vehicle to a local dealership that it was running rough, with hesitation at acceleration, then a sudden surge of speed; stalls at low speeds/while idling at stop lights; and unexpected increases in rpms when driving a constant speed. This left my son feeling very unsafe and at risk for accidents. We took the vehicle to the dealership for inspection, suggesting it may be the transmission control module causing issue (for which we've received two notifications about the warranty recall). The dealership said that there was no issue with the tcm and refused to perform the repair. (the dealership said that any repair could not be covered because there was no error code related to the tcm, even though the symptoms were as described in the warranty recall letter. ) the dealership instead replaced the canister purge valve. On [xxx], approximately 2. 5 weeks later, my [xxx] son was driving this vehicle when he got a transmission warning light indicating an urgent repair. He barely got the car home (at midnight) and was unable to put it in reverse to park. We took the car to the dealership for further inspection. The dealership said that the entire clutch assembly needed to be replaced, for $4100. Based on our research on past class action suits and recalls, it seems like the deterioration of the clutch assembly may be directly related to the tcm issues. However, the dealership has said that. . . > there's no error code related to the tcm so they can't say whether it is related > without an error code, the tcm itself can't be replaced, nor can they associate the needed repairs to the tcm > clutch repair was covered but only to 10 years (this vehicle is low mileage, but 11 years old). Consequently, we are expected to bear the burden of the entire $4100 cost ourselves for a known issue that resulted in thousands of recalls and repairs. Furthermore, this issue should've been caught much earlier given the information we've provided. Information redacted pursuant to the freedom of information.

The contact owns a 2013 Ford Focus. The contact stated that while driving at various speeds, the vehicle failed to accelerate as intended while depressing the accelerator pedal before the vehicle lost automotive power. The vehicle was shifted into park and restarted. The transmission warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed with pcm failure. The contact stated that the pcm had been reprogrammed before. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA hotline for assistance. The failure mileage was approximately 70,000.

The contact owns a 2015 Ford Focus. The contact stated that while driving approximately 65 mph the transmission suddenly switched to neutral and the vehicle would no long accelerate. During the failure the message "transmission fault" had displayed. The contact was able to continue driving but later discovered that the vehicle would not operate in reverse. Later while driving the message "transmission overheating" had displayed and the vehicle stalled. The vehicle was towed to the local dealer who diagnosed that the transmission clutch was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The contact indicated that the failure had occurred shortly after the tcm and pcm software was updated as part of a recall repair. No further information was available. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 35,000.

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The contact owns a 2014 Ford Focus. The contact stated that while entering a highway from an off-ramp at 50 mph, the vehicle began to hesitate upon depression of the accelerator pedal as an unknown warning light appeared on the instrument panel. The contact stated that the rpm's began to rev to a high level as the "transmission fault service now" warning message appeared on the instrument panel. In addition to the transmission failure, the contact stated that an abnormal, swishing sound would emit from the engine while driving at various speeds. Despite the failure, the contact managed to drive the vehicle back home at a low rate of speed. The manufacturer was then notified of the failure and the contact was informed that the vehicle was not included in NHTSA id number: 13v523000(power train). The contact was then informed if the failure were to occur for the second time, the dealer would cover the parts and labor fee under warranty. The vehicle was driven to the dealer where the transmission control module was repaired. Recently, the contact stated that the abnormal, swishing sound returned in addition to a slight hesitation upon depression of the accelerator pedal as a "park aid fault" warning message appeared on the instrument panel. The vehicle was taken to an independent mechanic where they diagnosed the vehicle with a defective transmission control module(tcm). The independent mechanic notified the contact that the vehicle needed to be repaired before the tcm ruined other parts of the vehicle. The manufacturer was alerted of the failure and the contact was given a case number. The vehicle was not repaired. The failure mileage was approximately 75,000.

I own a 2017 Ford Focus. When I got in my car to leave work for the day, it would not shift into reverse. I was stranded in subzero weather for 2hrs before someone was able to come and get to me. My son-in-law and his friend pushed it out of the parking space and limped it home. They hooked it up to a code reader. . . Tcm failure. . . But mine is not in the recall?! after so many people with the same issue on the same car?! I am now stuck with no car that I am still making payments on, no where near a bus route in the dead of winter in the midwest.

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The contact owns a 2016 Ford Focus. The contact stated that the vehicle failed to start. There were no warning lights illuminated. There was an unknown failure with the battery. The vehicle was taken to the local dealer, where it was diagnosed and determined that the tcm needed to be replaced, but the clutch was unrepairable. The vehicle was not repaired. The manufacturer was contacted, and referred the contact to the local dealer for assistance. The failure mileage was approximately 58,500.

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Ford recall 14m02 for transmission control module (tcm) does not cover parts and labor required to fix additional equipment problems created by a faulty tcm such as the clutch. My 2016 Ford Focus only has 58,000 miles on it. The tcm is being repaired a 2nd time but Ford will not repair the subsequent damage to the clutch. This is a function and safety issue.

Transmission shudders and struggles to shift gears due to sticking clutch. This causes a dangerous delay in transmission engagement. (numerous occasions without specific dates. ) I have previously had the tcm reprogrammed multiple times. ( 8 or 9 times) the car still does not drive properly. I have brought it in to 2 Ford dealerships to have the Ford customer satisfaction program completed. Both dealerships refused to honor the Ford csp. (five star Ford of north richland texas and southwest Ford of weatherford texas).

Tcm failure, and b clutch going bad, and Ford service team telling me that the a clutch could need to be replaced too. Years 2012-2016 are covered under recall but only certain models with the dual clutch transmission and ones built previous to Nov 2015. I can get documentation of the service done. This is an ongoing issues with many Ford owners, look online and see for yourself. Ford is taking advantage of their consumers claiming they fixed this issue but this is not the case. 93,000 miles on my car and they are telling me a need a rebuild. How many people need to go through this before Ford is held accountable? do the research, I am not the only one. Give me a day and I will have the report back from tony benton Ford in grand rapids mi.

The contact owns a 2017 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted, with the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed that the clutch actuator and the tcm had failed and needed to be replaced. The dealer confirmed that the VIN was associated with customer satisfaction numbers: 14m01 – (extended warranty on the clutch, transmission software calibration), and 14m02- (extended warranty for the transmission control module). The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The approximate failure mileage was 105,980.

My vehicle has had 3 evap canister valve recall repairs since 2021, I purchased my 2018 Ford Focus titanium brand new in January 2019. I have all receipts. I recently had the 3rd evap canister valve repair January 15,2025. My vehicle had pending codes p144a and p1450 which would have prevented it from passing texas emmissions. My vehicle has also had a transmission control module recall repair -tcm twice, once in 2022 and 2023. My car has had intermitten stalling in the middle of a intersection due to this recall putting me at risk for an accident. My vehicle currently has a pending code p2867 which is the tcm code. I have aaa tow truck history of my vehicle being towed to classic Ford for these repeat repairs. I have taken my car to classic Ford several times in galveston, TX in which they have not successfully repaired these recalls. Which has turned into repeat repairs. Invoices to prove it. Cook Ford in texas city recently repaired the 3rd evap canister valve on January 15, 2025 in which they also found the faulty code for the transmission control module. This is a serious concern.

The powershift dual clutch automatic in the 2015 Ford Focus is faulty. This issue has caused my car to stutter since purchase. Even after utilizing the warranty regarding the tcm (customer satisfaction program 14m02 - supplement #5) and doing all all preventative maintenance per Fords recommendation throughout the entire cars life (new batteries, oil changes, fluid flushes, etc. ) the car has always failed to operate correctly. Now, at 89,991 miles, my service light is on and my car is stuttering to the point where is is dangerous to drive do to intense lagging between shifts and unpredictable rpms. Ford diagnosed the issue as "tcm followed pin point test states to inspect clutch and shift forks. " Ford denied coverage under warranty, recall, or class action lawsuit ([xxx] v. Ford motor company, c. D. Cal. Case no. [xxx]) I was required to pay a $175 fee for diagnosis and was quoted $3,888 additional to fix the problem. I denied service. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

The contact owns a 2018 Ford Focus. The contact stated that upon starting the vehicle, and while driving at various speeds, messages that the brake fluid level was low, and to shift into park were displayed. The contact stated that other unknown messages were displayed. Additionally, the contact stated that upon turning off the vehicle, the instrument cluster and the infotainment system screen failed to turn off intermittently. The contact stated that the vehicle had also experienced abnormal battery drainage. The vehicle was taken to the dealer, where it was recommended to replace the negative (-) ground wiring cable. The vehicle was repaired; however, the failure recurred the following day. The vehicle was taken back to the dealer, where it was diagnosed and determined that the tcm had failed, and the failure could be the cause of the battery drainage. The dealer determined that the tcm needed to be replaced and ordered the part. The vehicle was not repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure, and a case was filed, but no assistance was provided. The failure mileage was approximately 106,000.

Transmission is jerking/hesitating between gears. I carried it into the Ford dealership in rockingham, nc thinking it was the tcm which is covered under the extended warranty recall. The dealership says it is the transmission clutch.

I am submitting this complaint because Ford motor company is refusing to honor its customer satisfaction program 14m02, which extends warranty coverage on the transmission control module (tcm) for certain 2012–2016 Ford Focus vehicles. The 14m02 program extends tcm coverage to 10 years or 150,000 miles from the original warranty start date, and according to updates from Ford, offers a on updates from Ford, offers a one-time repair for tcm failure through June 30, 2025, regardless of mileage or vehicle age. My vehicle experienced issues delayed shifting, transmission failure, or loss of which I have been told is caused by the faulty tcm covered under this program. However, both Ford and the dealership have refused the repair, claiming the program does not apply—despite my vehicle falling within the described criteria. I have found the official 14m02 program bulletin online (e. G. , via tsbsearch. Com) and spoken to other owners who have successfully received the repair. I believe Ford is failing to uphold its please investigate Ford’s refusal to honor the tcm extended warranty under program 14m02 and help ensure affected owners receive the repairs they were promised, especially prior to the June 30, 2025 deadline public warranty commitments, potentially putting drivers at risk due to sudden transmission failure. The company’s inconsistent handling of these repairs raises serious concerns about fairness, accountability, and public safety. Ford has failed to properly diagnose the issue and misled me regarding the coverage of the tcm under the 14m02 warranty. Despite having paid for diagnostics and extensive repairs, my vehicle continues to have the same problems, which should be covered by the 14m02 warranty, and Ford refuses to address the underlying tcm issue. This not only causes significant financial hardship but also leaves me with an unsafe and unreliable vehicle.

Transmission unexpected stalling and acceleration while driving. Yes Ford dealer located on 9371 roosevelt blvd phila PA 19114 they refused to fix the issues stating that the tcm 14302 warranty expired although it has been extended to June 30th 2025. As well an an independent dealer who has fixed the clutch and transmission but I am still having transmission issues and warning lamp “service transmission now” and vehicle is still experiencing sudden stalling shuddering and is unsafe to drive. I purchased the vehicle Feb 2024 I started experiencing issues the end of December 2024 I took my vehicle to Ford Jan 9th and fixed the vehicle through and independent shop on 04/14/2025 and after replacing clutch and transmission I am still experiencing transmission issues.

My 2018 Ford Focus started having transmission issues over 2 years ago. I took my car into a Ford dealership who reassured me that my car was fine and that my transmission was in fact not slipping. I continued to drive my vehicle while feeling the transmission slipping telling myself Ford told me this is normal it's fine. Cut to 2 years later. It is not fine. My entire transmission needs replaced. My tcm was not working properly which in turn ruined my reverse gear and caused internal damage to the transmission, resulting in a recommended replacement of the transmission. My car is only 5 years old with about 45,000 mi on it. I drive about half as much as the average american driver per year. My car had a hard acceleration so it was hard to enter traffic from a stop. Many times I was making a turn into traffic and felt like I might get hit by another car because I couldn't get into traffic fast enough. The jerking and slipping of the transmission caused constant fear of the car not performing as it should so to ensure everyone's safety, I would only make turns or go when there was absolutely no traffic. It also caused fear when my car wouldn't accelerate so I use more pressure on the gas pedal and then suddenly my car would lurch forward faster than expected. My check engine light did light up a few weeks prior to my transmission going out but the code was for the fuel pump purge valve. Again, the issue started in April of 2022 and the Ford dealership told me there was nothing wrong with the transmission even though there was. My transmission is experiencing many of the same things others experienced which is why this transmission was recalled. Unfortunately my particular VIN number was not.

The contact owns a 2018 Ford Focus. The contact stated that the vehicle failed to reverse out of a parking spot while the transmission was shifted in reverse (r). The contact turned off the vehicle and the vehicle failed to restart. Aaa arrived on the scene and jumpstarted the vehicle. The battery was replaced, but the failure persisted. Additionally, the vehicle failed to stop immediately while the brake pedal was depressed, and the transmission inadvertently shifted to second and third gear. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who performed a multi-point inspection and retrieved an error code for clutch b stuck engaged. The contact was informed that she needed to pay for further diagnostic testing. The vehicle was not repaired. Upon investigation, the contact related the failure to the tcm. The manufacturer was made aware of the failure. The failure mileage was 143,365.

The contact owns a 2015 Ford Focus. The contact stated that the check engine warning light was illuminated, and while driving at various speeds, the vehicle failed to accelerate as intended. The contact had to continually depress the accelerator pedal to continue driving. The failure also occurred while the vehicle was idling. The vehicle was included in a recall related to the failure and the vehicle was taken to the dealer and repaired under the recall; however, the failure recurred 6 months later. The vehicle was taken to the dealer however, without a warning light being illuminated the vehicle was not diagnosed or repaired. The contact stated that stalling failure persisted, and the check engine warning light illuminated. The contact stated that the vehicle failed to shift into reverse and was returned to the dealer and was diagnosed with pcm and transmission failure. The dealer related the failure to the previous recall; however, the recall had since expired. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the vehicle was not covered under recall. The manufacturer referred the contact to the NHTSA hotline to report the failure. The failure mileage was approximately 125,000. The VIN was not available.

Check engine light on and tpms light on. Vehicle exhibits overheating warning light on. Found codes: po7a3 - transmission friction element 'a' stuck on p2872 - clutch 'a' stuck engaged the transmission takes off in 1st okay, stutter felt in 2nd and 3rd when shifting. When shifting from 3rd to 4th there is a long delay engine bogs down before shifting into 4th gear. Same problem in 4-5, 5-6th gear was running properly recommended diagnosis on the engines code and dual clutch assembly then retest clutch travel test failed. Transmission is previously recalled. Ford has Ford's customer satisfaction program that is supposed to replace the transmission control module extended warranty coverage campaign# 14m02 it’s also supposed to repair issues caused by tcm, which is related to the codes showed but the dealership will not fix either issue. On the website chat a guest service member said my car qualified for repairs but the dealership said they won’t replace the tcm unless I replaced the clutch first with a $3700 estimate. Clutch issues are cause by tcm malfunctioning.

Unknown, ecm/pcm randomly stopped working after battery replacement it threw a million codes leading to the computer.

The contact owns a 2016 Ford Focus. The contact stated while parking the vehicle, the steering wheel did not function as intended. The contact stated that the steering wheel was very difficult to turn in either direction. In addition, the contact stated that the shift gear did not function as intended. The contact stated that the gear shifter did not shift into park, drive, or neutral. In addition, several unknown warning lights were illuminated. The contact stated that when she turned the vehicle off, the vehicle did not restart. The vehicle was towed to the contact's residence. The vehicle was towed to the dealer where it was diagnosed with a failed transmission control module. The contact was informed that the transmission control module needed to be replaced. The vehicle was not repaired. The contact had received recall notification NHTSA campaign number: 18v735000(fuel system, gasoline), however, the contact was advised that the failure was not associated with the recall repair. The vehicle was then towed to an independent mechanic where it was diagnosed with a failed transmission control module. The contact was informed that the transmission control module needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 160,000.

While changing a dead battery, the vehicle's transmission control module (tcm) malfunctioned and caused the shift drum to shear off a piece of the aluminum casing inside the gearbox. Dtc codes p2837 and p287b were present indicating a shift fork failure. The dual-clutch transmission (dps6) lost access to reverse, 2nd gear and 4th and 6th gear, but was still able to shift into 1st, 3rd and 5th. Under these conditions, there is the possibility that the sheared off piece of aluminum can enter the gear train and cause the transmission to seize, putting passengers life at risk. The problem is either that the aluminum casing is deficient, or, more likely, that the tcm software is flawed. The problem has been confirmed by the local Ford dealership, who took pictures of the damage, including the piece of aluminum. Judging from internet search results for the dtcs, the problem is widespread and triggered by a low battery or weak (high impedance) ground condition in the tcm. No warning lights or low battery indications were shown prior to the incident.

I have two recalls on my Ford Focus 2014. Ford refuses to fix the tcm due to the transmission shifts. I brought my car in with issues dealing with the TSB revolving around the engine wiring harness and told them my car battery died and it couldn't reverse now brought it to get the work done which I thought included them looking at why it could not reverse I paid them over 1,300 dollars to fix this issues and then after I pull off and notice my check engine light is still on I bring it back inside and they hit me with OH the transmission needs a diagnostic after I paid them a substantial amount I want them to give me my money back.

Transmission needs to be replaced at 45,319 miles. Car began jerking at low speeds when accelerating/decelerating. After I noticed the jerking/stuttering the engine light went on. I took it in to an independent service center, they inspected the car and diagnosed the problem. They said I needed a new transmission with tcm and that this is a common problem with this car.

The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle stalled with the fuel system and transmission warning lights illuminated. The vehicle was restarted; however, the failure recurred. The vehicle was taken to the dealer. The vehicle was diagnosed, and it was determined that the canister purge valve and the powertrain control module had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the nhsta hotline for assistance. The failure mileage was approximately 45,000.

The contact owns a 2013 Ford Focus. The contact stated while driving and attempting to stop, the vehicle hesitated and shifted out of gear independently. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission control module needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 88,000.

The transmission control module (tcm) failed while driving. The car's engine began revving at high rpm while not accelerating and forcing the vehicle to slow down, creating a dangerous driving environment as I tried to get the car to a repair facility. An error message appeared stating that there was a transmission error and to get the vehicle serviced. This is the 5th time that the tcm has been replaced in this car. This car is 11 years old with approximately 60,000 miles. This is the first time it failed while driving. Typically, other symptoms prompt me to take it in. This time, I had no warning other than the message at the time of failure while I was driving in heavy traffic on a highway (speed limit was 55 mph). I somehow got the vehicle to a Ford dealership which diagnosed the problem as a failed tcm.

The contact owns a 2015 Ford Focus. The contact stated that while driving at various speeds, the vehicle vibrated abnormally. No warning lights were illuminated. The contact stated that failure occurred most often after the vehicle was stopped at a traffic light or stop sign and then attempting to accelerate. The contact received notification of customer satisfaction program: 14m02 (transmission control module (tcm). The vehicle was taken to the dealer where it was diagnosed. The contact was informed that the clutch had failed. The dealer refused to repair the vehicle, stating that since the check engine warning light was not illuminated, the vehicle would not be repaired. The contact was informed to take the vehicle back to the dealer once the check engine warning light was illuminated. A month later, the vehicle failed to start. The vehicle was towed back to the dealer. The vehicle remained at the dealer unrepaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,007.

Parts replaced, according to 2019 r/o from Ford dealer: clutch assembly parts needed for replacement, according to r/o from Ford dealer: clutch, clutch forks x2, clutch bearing, clutch hardware, 1 qt of transmission oil available for inspection, however it is getting diagnosed with possible proceeding of replacement at an independent service provider. I experienced gear slippage, resulting in high rpms and no gaining of speed while driving on an on ramp onto a 65 mph limit freeway, which my vehicle then maxed out at 50 mph. Following this, the transmission did not engage into reverse when shifted from within the car. Yes, I had the work done in 2019 for the 14m02, tcm recall, and the dealer saw that the "clutch assembly" was worn and not performing within the necessary standards. This was covered by my general warranty, not the 14m02 extended warranty. I currently don't have the repair order from the 2019 fix as it's in my car at the independent mechanic, but can be provided. The vehicle will be inspected by an independent service center this week/today. This model has had a known problem of "shuddering" in earlier years, which my personal vehicle does experience from time to time, specifically when stopping and going or going uphill. My engine light did eventually turn on, but with no direct messages, once the vehicle became fully undriveable (not shifting from 1st to 2nd without major kickback and no reverse). Using my personal code reader I received the following dtc codes: p07a5 - transmission friction element "b" stuck on p287a - clutch 'b' stuck engaged.

The contact owns a 2014 Ford Focus. The contact stated while driving at an undisclosed speed, the accelerator was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact stated that the vehicle jerked abnormally. The contact drove the vehicle to a safe location and parked the vehicle. The contact turned the vehicle off and allowed the vehicle to sit for several minutes. The vehicle was restarted, and the vehicle was driven to a dealer where it was diagnosed with transmission failure. The contact was informed that the transfer case needed to be replaced. The vehicle was not repaired. The contact required second opinion. The vehicle was taken to an independent mechanic where it was diagnosed with transmission control module failure and transmission clutch failure. The contact was informed that the transmission control module and the transmission clutch needed to be replaced. The vehicle was not repaired. The contact was made aware of customer satisfaction program: 19n08; however, the contact was informed that the program had expired. In addition, the contact was informed that the transmission control module repair was eligible for coverage under technical service bulletin: 14n02. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA hotline to report the failure. The failure mileage was approximately 115,000.