Ford Focus owners have reported 119 problems related to transmission failure (under the power train category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Focus based on all problems reported for the Focus.
Transmission failure. Car was stopped in a parking lot and hill assist light came on, warning on info center screen saying hill assist unavailable. When trying to move forward car reved like it was in neutral, info center showing "d". Moved shift lever to park, no change on info screen, reverse and drive no change. Shut off car and car would not start like it was in gear. Placed lever in park and removed foot from brake and car started rolling. Moved car to parking spot with lever in park and info screen showing drive. Only parking brake kept car from moving.
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Transmission failing unsafe to drive.
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Power steering assist fault came on right after starting vehicle. Was unable to move the steering wheel. Kept shutting car down and restarting but to no avail. The previous day while on the freeway in commuter traffic day the ongoing transmission problem that 2 different local Ford service centers worked on 3 separate occasions. The 1st time I was told they replaced the transmission. The following times they replace a competent and re-programed it. As soon as I left the service center I could tell nothing was done. I called the service rep back and he said it was "adaptive" and I needed to allow it time to adapt. I was told I had a cracked motor mount. I told him it had to be caused by the violent jerking of the transmission when accelerating regardless of the circumstances. In stop and go city traffic I have been close several times to being rear ended because of its jerking /hesitation/acceleration. Tow truck driver could not move the wheel. Vehicle finally towed to local dealer. My extended warranty has been covering the transmission repairs but was told the safety problem on the steering was not covered under the warranty. I'm told to fork over 2k + to fix the steering before they would attempt servicing the transmission. Ford knows they have problems with steering and transmission but fail to correct them. The steering has been documented about going out on drivers at high rate of speeds on the freeway. Ford is intentionally risking the lives of Focus owners and passengers. This is a serious safety issue that Ford needs to correct now by immediate recall. It's obvious they gave no idea how to correct the transmission problem.
Ford has issued numerous bulletins related to problems with the Ford Focus transmission. Over the past few years Ford has extended the coverage on certain systems. My car transmission failed, preventing the car from being driven faster than approximately 15 mph (first gear). The dealer completed a software reboot which temporarily addressed the problem but stated that I needed a new "clutch pack" (approximately $1,600). Although the software reboot was covered under one of the warranty extensions, the clutch pack was not. Apparently, the software that tells the system what to do is covered, but the hardware is not? I am very disappointed that Ford refuses to fix the problem in spite of numerous issues that have been identified and documented. The issue/problem that I experienced has been well documented, but Ford refuses to address the fact that faulty design has caused this issue.
My first issue with the vehicle is a malfunctioning horn and front passenger side window. Then the transmission failed on me while I was driving. I had to have the vehicle towed to the dealership for service. Ford replaced the transmission after having the car for about a month. The dealership said they also fixed the horn. But that is not the case. The horn is still not working. I don't use the horn much, but I realized how dangerous not having one can be last week. I had to signal a vehicle backing up into the main road in order to avoid a collision. Since my horn was not working, I had to swerve. The vehicle is back at the dealership for service. The vehicle has been there for 3 days and they still have not updated me on the status of my vehicle.
The contact owns a 2013 Ford Focus. When the accelerator pedal was depressed at 25 mph, the vehicle failed to respond and the check engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
The contact owns a 2014 Ford Focus. While driving 55 mph, the vehicle overheated and the transmission indicator illuminated. The failure recurred two more times. The vehicle was taken to an independent mechanic who diagnosed that the transmission computer failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the issue. The approximate failure mileage was 55,000.
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"takata recall"my 2013 Ford Focus at 75,000 miles the car (automatic transmission) would shudder when taking off from a stopped position and eventually progressed to rapidly slipping out of acceleration and acting as if the car was in neutral. Ford replaced the clutches under warranty, problem solved. At 150,900 the transmission failed and Ford reported to me that a $900 modulator should fix the problem and maybe the clutch would again need to replaced. My complaint is that this commuter car is a good car with a faulty widely known transmission problem that will probably not be fixed by replacing expensive parts. Ford has stated that it will not help with any of the cost. The dealership that does all the cars maintenance will give 10% off cost. Ford motor company should rectify the faulty transmission problem and provide compensation!.
The contact owns a 2016 Ford Focus. The contact stated that the transmission failed to function properly because the gears were slow to change over. When the gears finally changed over, the vehicle lunged forward. The dealer (fremont Ford, 39700 balentine dr, newark, CA 94560, (510) 651-5600) stated that the condition was not severe enough to replace the transmission and clutch assembly. The contact was uncertain if the dealer provided an appropriate remedy and was waiting for the manufacturer to provide a solution. The vehicle was parked and stored due to the intermittent failure. The approximate failure mileage was 14,000.
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The contact owns a 2014 Ford Focus. The vehicle was repaired per a recall for the transmission and the computer was reprogrammed. The vehicle received another recall repair regarding the transmission; however, the contact was unable to remember the recall repair. The contact stated that the transmission failed to shift properly without depressing the accelerator pedal with immense force. The contact took the vehicle to the dealer, but was not diagnosed or repaired. The dealer did not indicate a failure. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 31,000.
The contact owns a 2013 Ford Focus. The vehicle was repaired per a recall for the transmission and the computer was reprogrammed. The vehicle received another recall repair regarding the transmission; however, the contact was unable to remember the recall repair. The contact stated that the transmission failed to shift properly without depressing the accelerator pedal with immense force. The contact took the vehicle to the dealer, but was not diagnosed or repaired. The dealer did not indicate a failure. The manufacturer was not made aware of the failure. The VIN was unknown. The approximate failure mileage was 68,000.
I was driving the vehicle on the highway and suddenly the transmission failed and the car speed dropped suddenly from 70 m/h to 30 m/h. The car behind me almost hit me. My kids and I were very close to die. Called Ford and told me there is a recall on the transmission. Took it to the dealership and they said my car is covered by the extended warranty but they don't fix it because it's a salvage title. They said this recall program doesn't fix salvaged vehicles. Few weeks before they fixed the door latch because there was a recall on it. They never mentioned salvaged vehicles. What salvage title has to do with the transmission. I understand if the car was hit at the transmission site, then you don't have to fix it. However, if a car was hit at the door or had hail damages and the insurance company changed the title to salvage, why don't you fix the transmission? Ford people don't care if I or my family die on the road because of their fault. All what they care about is to save few dollars. Please investigate this issue and see how they can put unrealistic terms for the recall. How come the company makes fatal mistakes and they still put their rules what to fix and what not to fix. I'm asking you to investigate this recall program. I'm asking you to watch the recall program and make sure that these companies are making vehicles to take us places not to take us to hell.
Letter from senator portman on behalf on constituent re the safety of 2016 Ford Focus. The consumer stated the vehicle's transmission failed after only 9,000 miles. The consumer was advised that the transmission failure was a very common occurrence with this vehicle, the repairs were temporary because of the design not the parts, and the failure would more than likely recur in 9,000 miles or less. The consumer would like for the manufacturer to purchase the vehicle back for the full original purchased amount. The vehicle was temporarily repaired. Updated 05/16/2017.
The contact owns a 2012 Ford Focus. The contact stated that the transmission failed and the vehicle was driving as if it were in neutral. The vehicle was repaired, but the vehicle stalled while driving 30 mph. The VIN and failure mileage were unknown.
Tl the contact owns a 2013 Ford Focus. While driving 35 mph, the vehicle jerked, lost power, and the clutch shuddered without warning. The vehicle was taken to russ milne Ford (24777 hall rd, macomb, mi 48042, (586) 948-7700) where it was diagnosed that the transmission module failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the extended warranties for the power train had expired. The failure mileage was approximately 119,050.
The contact owns a 2014 Ford Focus. While driving various speeds, the vehicle stuttered. The contact took the vehicle to the dealer where it was diagnosed that the transmission failed. It was diagnosed that the transmission module and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that, despite the warranty, the contact would be responsible for the repair cost. The approximate failure mileage was 52,000.
While driving on freeway, transmission failed to provide power upon acceleration.
The contact owns a 2014 Ford Focus. After the vehicle was repaired per NHTSA campaign number: 13v523000 (power train), the vehicle continued to exhibit transmission failures and the check transmission warning indicator illuminated. The vehicle became inoperable and was towed back to the dealer for diagnostic testing; however, the details of the diagnosis could not be provided. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 13,488.
The contact owns a 2012 Ford Focus. While driving various speeds, the vehicle shook forcefully and the overheating warning light illuminated. The dealer diagnosed that the transmission was failing. The failure could not be repaired. The failure mileage was 48,000.
I was driving home and noticed a slight loss of power to transmission via the gas pedal. The next morning in rush hour traffic on I-20 my transmission failed. I was unable to move my car for several minutes and then it seemed to catch enough for me to pull to the side. I turned my car off and restarted it and was able to make it to work. I drove it to dealership and told them what happened. They called me Monday night to say it was fixed. I picked it up Tuesday after work. I was in rush hour traffic on weds morning and it failed again. This time it would not move at all. I put my flashers on to avoid being struck. I tried several times to get it to start again and go. Finally I was able to get the transmission to engage. I took it back to the dealership and the transmission failed again. I restarted my car and made it to the dealership. They said they fixed it. I don't trust it since they had just "fixed" it before and less than 24 hours later it failed again. I told them when I brought it in the first time it was a safety recall. I tried to recall all I could about when and where. My impression is that the transmission failed in all instances when I had been driving it for at least 20 minutes. I was in rush hour traffic but moving traffic the first time and the second time I was in stopped traffic due to an accident on I-20 and the last time also in moving traffic. Time seems to be the common factor, at least 20 minutes of driving time before it shuts down.
After having the car from new for 3 years and 5 months, the car has been to the dealer for transmission issues and repairs multiple times and with a computer failure for the shifting. The computer failure left us stranded 80 miles from home and with out of state family. It took 4 complaints initially before the dealer finally looked and noticed leaking from the transmission to get the parts to replace the clutches, seals and other parts at 30,000+/- miles. Then the computer failure was at 48,000 miles. I don't trust the car now due to reliability issues with the dct transmission. The transmission computer failure happened while driving down the highway and pulling off to check things out. Complete failure happened once I tried to get going again. Dealer said the computer was under a recall that I was never notified on.
The first time was going down 93 in boston area with my family the car went into transmission failure why I was in far left lane the car wouldnt go over 20 and I had to cross over to the far left lane to treach the breakdown lane. Luckily my family was not in accident because it could've have been far worse. It did the same thing a second time when I was going down 293 area going to a doctor appointment. This may end up killing my family if it doesn't get recalled and fix. We don't have extra money to be repairing it ourself every time it decides to do this.
Made complaints to Ford regarding my transmission failures while drive on roads, I. E. Stalling, decreasing speed, jerking etc. As a result I had to take a loss on the trade in at mountain view Ford in chattanooga, TN (loss = $8500. 00).
Since purchased new, every 15k-20k transmission failure. 5x changes, now at 85k same issue, transmission jerks hard, doesn't shift. In addition, even with the extended warranty, they are claiming part of the clutch system is not actually covered only a portion of it.
The contact owns a 2014 Ford Focus. The contact stated that while driving at 35 mph, the transmission failed. The contact stated that when the accelerator pedal was depressed, the vehicle jerked violently. The vehicle was taken to be repaired but the failure recurred multiple times. The details of the repairs were unknown. The manufacturer was made aware of the failure. The failure mileage was 23,200.
Purchased 2013 Ford Focus 11/8/15 used. 56k miles. Drove two days then shuttering problem with transmission. Brought car to dealer. Dealer will replace clutch. Takes 4-6 weeks for part. I am concerned that this will happen again. The transmission failed while accelerating on to highway. This is a major safety issue.
Tl the contact owns a 2012 Ford Focus. The contact stated that while approaching a stop sign, the accelerator pedal failed to operate properly as the vehicle downshifted into 1st gear. There was no warning light illuminated. The vehicle was taken to rusty eck Ford, inc. (7310 e kellogg dr, wichita, KS 67207) to be diagnosed. The mechanic determined that the transmission module failed. The vehicle was repaired however, the failure recurred multiple times. The vehicle was taken to the same dealer 4 or 5 times. The manufacturer was made aware of the failure and referred the contact back to the dealer. The contact referenced NHTSA campaign number: 13v523000 (power train) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 40,000.
Had the car for 10 days, went to start, and received a notice "transmission failure- service now" the car ended up getting towed, and needed new tms. Even after the fix, the car transmission drives awful. Car shifts at odd times, and has extremely slow pick up from a complete stock. Im terrified that something is going to happen to me while driving the car! ive seen over 1,000 other complaints about this same problem, and most of these incidents have happened while driving at high speeds. They are stating that the transmission fails and shuts down, causing the driver to lose power of the car. I don't know why that haven't fixed this, considering this could cause serious injury to someone, all because they chose to buy a Ford. Im nervous to drive the car, because I fear the transmission will fail on me. Ford has agreed that the transmission is a problem, but they have not recalled it. Now im stuck with this car that im afraid to drive.
The contact owns a 2013 Ford Focus. While traveling 25 mph, the transmission fell out from under the vehicle which caused the contact to stop immediately. The vehicle was towed to a dealer where it was diagnosed that the transmission mount failed and needed to be re-mounted. The vehicle was currently being repaired. The manufacturer was not aware of the failure. The failure mileage was unknown.
Tl- the contact owns a 2014 Ford Focus. The contact stated that while driving at 15 mph, the vehicle's transmission completely failed without warning. The contact stated that prior to the failure, the transmission fault warning light would illuminate on the vehicle. Prior to experiencing the failure, the contact had a recall on her vehicle NHTSA campaign number: 13v523000( power train). The contact drove the vehicle to a dealer(webb Ford 9809 indianapolis blvd, highland, in 46322 219-924-3400) and had the recall serviced. After the remedy was performed, the contact continued to experience issues with the vehicle. The contact called the dealer where she had her vehcile serviced and was told by the dealer that the failures that she had experienced were normal and that the vehicle needed to become accustomed to the contact's driving pattern. Since owning the vehicle, the contact had taken the vehicle to be serviced for several transmission issues at several other dealers(river view Ford 2200 us-30, oswego, IL 60543 888-994-1003;art hill Ford Lincoln 901 w Lincoln hwy, merrillville, in 46410219-738-5300; van drunen Ford dealership homewood IL 3233 183rd st, homewood, IL 60430 708-798-1668). With the latest issue, the contact was taken to van drunen Ford to have the clutch replaced; the contact was given an estimate for the repair, the contact refused to pay for the repair due to all the previous recall associated with the vehicle. The manufacturer was notified of the failure, the manufacturer offered no assistance for the matter. The vehicle had not been repaired. The failure mileage was 15,263. Jo.
Shifting issues with the 6speed automatic transmission. Car shifting is erratic when starting from a stop, or traveling in a highway condition. Car revs, shutters and stutters. It is very unsafe. I contacted dealership and was told they know about it, but I cannot get my car serviced until 6 months from now. It seems that this issue is getting worse, and while I wait to address issue, I fear that more damage is happening to my vehicle. I may impact more parts on my new car that will cost me money, or worse it will result in a transmission failure which will leave me stranded where I am concerned for my safety, or the safety of a family member. This has been ongoing and increasing since August 2015.
I have a 2013 Ford Focus and twice within the last 30 days the transmission has malfunctioned at highway speeds almost causing an accident both times. The clutch will engage which will disconnect the engine from the drive-shaft. You have no power to move forward and the car starts to slow down rapidly. I had to maneuver the car to the far right hand side of the road both times. Once I had stop, the Focus would work in only first and second gear. If you tried to get the car to go into a higher gear the clutch would engage preventing you to move forward. The first time I had the Focus repaired, the dealership stated that it was a defect in the software program and replaced the original with a new software program. Upon picking up my Focus after the first repairs, I asked the Ford service representative, will this fix the problem? he would not tell me the car was fixed, only that the repairs were made to Ford’s specifications. Less than 30 days later while traveling home on the interstate at highway speeds, my Focus’s transmission once again malfunctioned with the clutch engaging causing the car to slow down. Once again I had to pull over to the right side of the road through three lanes of rush hour traffic. The second time the dealer ship repaired the Focus; they stated that they replaced the computer and the software. When I asked for the second time is the car is fixed, they would not say that the car’s transmission will not malfunction again. We I took the car back for the second time the service rep informed me that their dealership had three other Focuses that had transmission failures and had the same repairs that my Ford had the first time. These cars are death traps and Ford should have a total recall on them.
The vehicle was in motion on the highway when the cars transmission failed causing the car to jerk violently while momentarily losing control of the car and running off the road.
I have taken my car in for service 16-18 times for problems with the sync and the transmission since I bought this car. I have had both the sync module and the transmission module reset repeatedly and finally replaced. I have had the clutch replaced twice in two years. The worse incident and the reason for the second clutch was because the car's transmission failed completely while I was driving approx. 45 miles an hour down a very busy two lane city road. I was able to pull over, turn off the car and restart the car and got about 3 miles from home and it failed again. I was literally in the turning lane for my subdivision and it failed again. I had to have the car towed from my house. I was lucky I was not involved in an accident. Ford refused to buy back my car when I requested it. I have copies of my service records as does cherokee Lincoln Ford of alpharetta, GA.
Car lost total ability to accelerate, as if it slipped into neutral. I was attempting to get into the passing lane. The transmission failed to shift but went into a state that appeared to be neutral. The rpms went through the roof and the car was suddenly decelerating as I was trying to merge into the passing lane, a large truck literally almost collided with my rear end as the event was so spontaneous that I had little ability or experience in dealing with such a situation. Pulled over to collect my wits, shut the car off and proceeded on after a while. The car was taken to Ford dealership , russ milne in macomb mi, they told me there was nothing they could do without being able to replicate the event. Its obvious Ford knows of this problem yet the dealership sends me back on the road with a known faulty transmission. Would not sell this car to someone else (dont want that on my head) and too little equity to trade-in (who would take it anyways). Ford is playing with a ticking time-bomb. . Someone will get killed because of this. I now stay in the slow lane. . Dont try to pass and just pray. No $$ to buy a new car and I have to drive this thing to keep my job/house/food/clothing. Trapped.