Instrument Cluster/panel Problems of Ford Fusion

The contact owns a 2014 Ford Fusion. The contact stated while driving 10 mph around a curve, the steering wheel seized. The contact stated that several unknown warning lights were illuminated. There were abnormal beeping and chiming sounds detected. Additionally, the mileage changed from 54,529 to 88,529 without the vehicle being driven. The contact was able to park the vehicle. The vehicle was taken to an independent mechanic, who determined that the failure was due to the rack and pinion assembly and steering mechanism. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 88,529.

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The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the instrument cluster intermittently illuminated. The contact then stated that the instrument cluster failed to illuminate and remained off. The vehicle was taken to the dealer where it was diagnosed that the cluster failed and needed to be replaced. The vehicle had not yet been repaired. The manufacture was not notified of the failure. The failure mileage was approximately 65,000.

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The contact owns a 2012 Ford Fusion. The contact stated that on several occasions, the instrument panel warning lights randomly illuminated and then failed. The contact then stated that when the instrument panel failed, the turn signals failed to operate. The contact then stated that the air conditioning unit failed and blew out heat. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 89,544.

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The contact owns a 2018 Ford Fusion. The contact stated that while driving the infotainment touch screen went black with no warning. The contact stated that the rear view camera and hands-free feature does not wrong. The vehicle was taken to a dealer where the failure was diagnosed with a failed apim(computer). The contact stated the apim (computer) was not communicating with the vehicle. The apim needs to be replaced. The contact stated that the vehicle has not been repaired due to the cost. The manufacturer was notified of the failure and informed the contact of no recall as well as transferred to NHTSA to file a complaint. The approximate failure mileage was 60,000.

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The contact owns a 2014 Ford Fusion. The contact stated that the back over prevention camera became inoperable. While driving at various speeds, the brake pedal was depressed; however, the vehicle was slow to respond. The oil, door, and truck warning lights were illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 90,000.

The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle, traction control, brakes ,and power steering became inoperable. The vehicle was restarted and worked as designed. While driving approximately 30-40 mph, the brake warning light was illuminated. Additionally, the brake pedal was depressed on the floor board. The driver pumped the brakes several times before it began to work. The vehicle was taken to the local dealer who informed him the failure was not covered under the warranty. The vehicle was not repaired. The manufacturer was contacted who referred him to NHTSA the failure mileage was approximately 180,000. The contact stated the failure was related to NHTSA campaign number: 15v340000 (steering).

The contact owns a 2017 Ford escape. The contact stated that while driving at various speeds the headlights became dim. The sun roof, auto start/stop feature and traction control became inoperable. The engine, information and traction control warning lights were illuminated. Additionally coolant was leaking from the vehicle. The contact was able to add additional coolant to the vehicle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted . The failure mileage was approximately 72,000.

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The contact owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, several unknown warning lights illuminated and started flashing. The vehicle was taken to the local dealer who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The manufacturer was not contacted. The failure mileage was unknown.