Air Bag Not Deploy Problems of Ford Fusion Hybrid

Tl the contact owned a 2013 Ford fusion energi. While driving various speeds, the contact's vehicle was rear ended by another vehicle. As a result, the contact's vehicle was pushed into oncoming traffic, which lead to a head on collision. The air bag failed to deploy. The driver sustained injuries, received medical attention, and later died. A police report was filed. The vehicle was towed to a tow lot and deemed destroyed. The vehicle was not taken to a dealer for diagnostic testing. The manufacturer was not notified of the failure. The failure mileage was unknown.

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Tl the contact owns a 2010 Ford Fusion Hybrid. While driving approximately 45 mph, the contact's vehicle was struck on the front driver's side door by a work vehicle. The air bags did not deploy. A police report was not filed. There were no injuries sustained. The vehicle was able to be driven to the contact's residence, but the driver's door was unable to be opened. The contact exited the vehicle through the front passenger door. Also, the contact received notification of NHTSA campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gwinnett place Ford (3230 satellite blvd, duluth, georgia 30096, (404) 418-6877) stated that the part was unavailable. The manufacturer was notified. The failure mileage was approximately 176,000. Parts distribution disconnect.

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The contact owns a 2010 Ford Fusion Hybrid. The contact stated that while her daughter was driving at 25 mph, another vehicle struck the vehicle's rear driver's side. The driver's side air bag failed to deploy. The driver was unsure of her injuries and suffered mild chest pain. The driver did not seek immediate medical attention but mentioned doing so in the future. A police report was filed. The vehicle was towed to a police station. The vehicle was not inspected by a dealer or mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.

Above car shows light indicating that passenger seat airbag is turned off when my wife is seating in seat. This occurs approximately one out of five times. The light does not go off. Being a hazard to my wife I had crater lake Ford, medford, or check it out. They did the factory tests for calibration and found no problems. They said my wife does not weigh enough. Her weight is approximately 98 pounds. They further said it is a "safety factor for the airbag not to deploy in an accident since there would be more harm from the airbag than otherwise". A ridiculous statement since the airbags are protection against hitting windshields or other hard objects in the car. Would you please help me resolve this issue with Ford. Note- a complaint was filed with Ford factory on 7/29/15. No resolution from that complaint.

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The contact owns a 2012 Ford Fusion Hybrid. The contact stated that while driving approximately 35 mph, the power steering seized without warning while steering through a curve. As a result, the vehicle crashed into the side of a tree and went down into the canal. The air bags did not deploy. A police report was filed and no injuries were sustained. The vehicle was towed to a salvage yard. The manufacturer was not notified. The approximate failure mileage was 47,000.