Ford Fusion Hybrid owners have reported 41 problems related to power steering failed (under the steering category). The most recently reported issues are listed below. Also please check out the statistics and reliability analysis of Ford Fusion Hybrid based on all problems reported for the Fusion Hybrid.
The contact owns a 2014 Ford Fusion Hybrid. The contact stated that as she was pulling out of a bank parking, several unknown warning lights illuminated. The steering wheel ceased. The vehicle was taken to stuteville Ford of atoka, llc (1601 s mississippi Ave, atoka, ok 74525), and was diagnosed that the power steering control module failed and needed to be replaced. The vehicle was not repaired. The contact mentioned that her husband was able to move the steering wheel and drove the vehicle to her residence. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
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all problems of the 2014 Ford Fusion Hybrid
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While driving on the highway schedule steering service came up on the dashboard. Just after pulling over the power steering failed and I could not control the steering as it was suddenly extremely difficult to turn the steering wheel. This is an extremely dangerous situation which apparently both Ford and the safety board are aware of. Why on earth would the 2011 models be recalled for this identical problem, but not the 2010 models with the same part. My family could have been killed- would that have triggered a recall ?.
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all problems of the 2010 Ford Fusion Hybrid
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Ford issued recall 15s18 for the power steering assist systems that shut down. In November I took my car into the local Ford dealership for a different recall on an airbag. I was informed of the above recall and stated at the time I didn't find it necessary, my car had high mileage and had never had any issues. I was informed that they had to perform the recall due to safety concerns. Two days later I took the car on a trip, at that time the power steering assist failed on the interstate. I left the car at my mothers house and came back with my truck and trailer and towed it the 900 miles home. I contacted Ford and was told of an extension to the recall that was issued by Ford when the compute update causes issues or fails. I had my vehicle taken to the dealership that performed the power steering assist recall to start with and was informed that due to my mileage my car wasn't covered under the recall or extension, even though I didn't have any issues before they performed the recall. The car is currently at mike raisor Ford in lafayette indiana and the dealership not Ford will cover the repairs under the recall or extension. Apparently the dangerous recall is only dangerous under 150,000 miles. After much reaseaech I have found the extension to this recall was issued because on half the vehicles the update was performed on the power steering assist failed after it was done. Ford wither needs to put an unlimited mileage/limitation on the extension to the recall or cap the recall at the same mileage as the extension. By setting two different standards they are putting their customers at extended risk for dangerous driving or extremely costly repairs due to the issue with the repair work done under recall 15s18. The attached document shows the original recall along with supplement 15n01.
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all problems of the 2012 Ford Fusion Hybrid
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Tl the contact owns a 2011 Ford Fusion Hybrid. While driving, the advancetrac and power steering assist warning indicators illuminated. Also, the power steering malfunctioned. The vehicle was taken to wynne Ford (1020 w Mercury blvd, hampton, va 23666, (757) 838-3673) and the contact was informed that there was no recall for the power steering failure. The vehicle was driven home without being diagnosed or repaired. The manufacturer stated that there was no recall and provided a case number. The failure mileage was 128,800.
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all problems of the 2011 Ford Fusion Hybrid
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Power steering failure after warning as vehicle was started. I was able to drive with superhuman effort directly to the nearest Ford dealer in escondido, California where we were when the incident occurred. Internet sources indicate that this failure is common and we identified a recall related to the issue. The dealer replaced the power steering rack and refused to apply the known issue recall. The dealer stated that although our vehicle was manufactured in the hermosillo plant during the time period stated in the recall, our VIN did not register the recall.
Power steering failure.
Power steering suddenly failed, giving service warning, along with warning to service autotrack.
I exited my car, with it running, went inside a store, when I reentered my car & placed it in reverse & backed out of my parking spot a red warning appeared on my dash "service power steering now". I then placed the car in drive. The power steering then completely failed and I was forced to muscle it home from there. The dash indicators now say "power steering fault" after some research I find that there has been a recall for the exact same equipment used in this car, but not for this model year. Why is there no recall for this model year? this is an extreme safety issue. Luckily I was not at speed when this failure occurred as I am not sure I would have been able to control the vehicle had that happened.
Vehicle was slowing down from 35mph to take a rh turn into parking lot. Upon initiating turn, power steering failed & service advancetrac warning light illuminated. Failure occurred as vehicle had started turn, creating an immediate high-force pull to the left and requiring corrective driver action to continue with the right turn or impact cars in the parking lot. Driver was able to continue turn and bring vehicle to a safe stop, albeit very difficult given grip strength required to maintain turn on steering wheel without power steering. Upon.
The contact owns a 2010 Ford Fusion Hybrid. While driving 15 mph and approaching a stop light, the contact depressed the brake pedal. In the process, the steering wheel seized, the vehicle stalled, and the power steering warning indicator illuminated. The vehicle was towed to plantation Ford (707 north state road 7, plantation, FL 33317, (954) 908-6613) where it was awaiting diagnostic testing and repairs. The contact also called the manufacturer and was informed that the power steering failure was common, but a recall had not been issued. The VIN was not available. The failure mileage was 108,000.
Power steering failed while driving on city street making it very difficult to steer.
Twice now the car drives fine and all of a sudden power steering fails and advan trac erros and makes the car basically immobile and very dangerous. The first time the vehicle cleared itself after it was bale to be parked and sat for an hour. Currently it stranded and immobile.
The contact owns a 2010 Ford Fusion Hybrid. While driving 55 mph, the power steering failed. The contact was able to regain control of the power steering and the vehicle was difficult to steer. Clemons Ford in ottumwa, iowa was made aware of the failure, but the cause was not determined. The manufacturer was not made aware of the failure. The failure mileage was 85,000. The VIN was not available.
A month and a half after having a mysterious power steering failure, the same thing happened. The Ford Fusion Hybrid 2012 had been parked in front of my house. When starting it up, the "service advance trac" and "service power steering now" warnings and lights came on, and the power steering was dead. The vehicle was driven to a local Ford dealer where they determined that a steering gear needs to be replaced, but they refuse to associate it with the recall (NHTSA: 15v340000 | Ford: 15s18) for this exact issue because it didn't show up on my particular VIN.
Power steering failed with �service power steering� and �service advancetrack� warnings, making car dangerous and hard to steer. 2011 and some later models were recalled for similar issue.
Electronic power assist steering failed again, for the second time, in my car, on October 15, 2017. I had just started my car and when I tried to turn to back out of the parking space, could feel that the car did not have power steering.
Power steering failed while driving this vehicle, and it cost over $1,600 to repair. Ford motor company claims this vehicle was not included under NHTSA campaign number 15v34.
In 2015 Ford motor company had 80,000 fusions recalled because of defective electric power steering control. After 40000 vehicles were officially recalled the ntsb backed off and gave Ford motor company a get-out-of-jail-free card because no one had died as a result of this defect. My vehicle was not one of those recalled but two months ago my power steering failed and for charged me over $1,600 to repair it. This is grossly unfair. My steering failed just as I was pulling into my driveway so it did not cause an accident for me.
The contact owns a 2011 Ford Fusion Hybrid. While driving 40 mph, the vehicle hesitated without warning. In addition, while driving the vehicle to the dealer, the steering wheel seized intermittently. The vehicle was taken to the local dealer (kruse motor sales ltd, 515 broadway st, baraboo,WI, 53913) where it was diagnosed that the coolant motor and power steering failed and needed to be replaced. The coolant motor was replaced along with the spark plugs; however, the power steering was not repaired. The manufacturer was contacted and made aware of the failure and informed the contact that there was a recall under NHTSA campaign number: 15v340000 (steering), but the VIN was not included. The manufacturer informed the contact to have the vehicle taken to a Ford dealer for diagnostic testing. The local Ford dealer was notified. The failure mileage was approximately 110,000.
I was making right turn from on road to another. As I started to bring the steering back to center it locked. It took an amazing amount of force to move the steering wheel back to center. If my wife were driving the car I am sure she would not have been able to do so. I have driven may big trucks and have had power steering failures before. The force required to move the steering in my small fusion after it failed was 4 to 5 times as hard as any truck that I have driven with failed power steering. If these units fail the force required to steer should not be this much. This is a unsafe design, Ford did not take into account that failures happen and when they do the steering system should still be reasonably usable which it isn't.
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all problems of the 2013 Ford Fusion Hybrid
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On two or three occasions after starting the car and shifting into drive, a warning light came on stating "power steering assist failure" and I could tell the car had no power steering. Each time I would shut the engine off, restart the vehicle, and the problem was rectified. On June 1, 2017, the same problem occurred but this time the power steering never returned. I called a Ford dealer and explained the problem and a service technician gave me a suggestion to disconnect and then connect the battery. This did not help. I brought the car into the dealership for repair and they found the whole steering assembly needed to be replaced costing in the neighborhood of $1750. After reading numerous reports of the same problem on the internet I decided to file a complaint to Ford and also to any consumer protection agencies.
The contact owns a 2010 Ford Fusion Hybrid. While backing out of a driveway without warning, the power steering failed. The contact stated that the vehicle became difficult to operate. The contact stated that the vehicle was cycled off and then on; however, the power steering still failed to operate as intended. The vehicle was not taken to be diagnosed or repaired. The manufacturer advised the contact to take the vehicle to the local dealer to be diagnosed. The approximate failure mileage was 75,000.
When I started the car the steering wheel would not move. The dashboard indicated that the power steering assist had failed. Turned the car off and back on and it was normal. However on arriving home shocked to see the legions of people with 2010 fusions complaining of this same exact problem with regularity since the new year. Don't feel like putting my family's as well as other strangers lives in danger by driving as many people claimed that the steering stopped while driving at high speeds. Ford should recall this model just as they have the 2011-2015 fusions. I believe the parts are the same. Thank you eric.
The power steering assist failure has made the car nearly impossible to drive.
I was pulling into a parking lot at low speed and the power steering failed and steering manually was almost impossible. I turned the car off and restarted it and the power steering worked. The next day I took the car to a repair shop and they could find no problem with the steering. They contacted Ford and were advised that the vehicle had no recalls relative to the steering failure. I contacted the Ford service department and was told that Fusion Hybrids were being recalled for power steering failure, but my vehicle was not on the recall list. How can that be?.
Power steering failed.
Power steering and advancetrac failed during driving. The steering wheel suddenly became very hard to turn. I barely could avoid a collision. In an earlier event, the hybrid system malfunctioned and the car accelerated with maximum electric power despite the foot being off the accelerator. The vehicle could be stopped and and worked again normally after turning off the ignition key.
While my daughter was driving my car the power steering failed unexpectedly and she was lucky she was near our home. I brought the car to the dealership and they said the part will cost $1500 and it is on backorder for over two weeks! I bought this car used and found out the same part was replaced at 65,000 miles. I was told by the dealership that it's common to have to replace that part every 65,000 miles! I have had many cars and I have never once had to replace a steering gear, never mind twice. I think Ford has faulty parts and should take accountability for it!! right now I am out of a car for over two weeks and the dealership they can not give me a loaner even though it's Ford who doesn't have the part. I will never buy a Ford again after this. The cars are unsafe amd no one is doing a thing about it! melanie haskins.
While driving on the highway, the power steering failed. With difficulty, I was able to get the vehicle home. It was especially difficult to turn the vehicle at lower speeds after I left the freeway. The next day, I turned on the car and the steering was working again. For a couple miles, then the power steering loss resumed. I carefully drove it to the dealership on Monday, where it remains.
Driving home about 55mph when steering got stiff and "power steering failure" followed by "advancetrac failure", then "service advancetrac system" warning messages and chimes appeared. Managed to get home without the power-assist but upon stopping on driveway and restarting car, steering was gone altogether and I could not turn the wheel. Impossible to drive. Spoke to Ford cust. Serv. Next morning who said there were no issues reported on this car and no safety recalls (although he admitted there were safety recalls on all subsequent model years of this car for steering issues) and he suggested taking it to the dealer. I told him it was impossible to drive so he arranged (and covered the cost of) a towtruck to take it to the nearest dealer. They tested the car and found only a blown power steering system fuse. After replacing fuse and testing the car they said it was now fixed. They could not identify the problem that caused the fuse to blow. I explained that I was now scared to drive the car in case it happened again and what if. . . . It happened at higher speed and the car won't steer? the dealer service manager is contacting Ford to see what she can do. Total cost to fix the fuse and diagnostic test was $111.
Driving down the road, going around a curve, power steering failed. Was able to control control the car and drove home slowly. Extremely difficult to make turns onto side streets. There was no warning prior to the incident and though Ford issued a recall approx 1month prior, I had received no notice. The dealership replaced the steering rack and have been unable to fix the problem. Will update when receive further information.
I was rounding a corner at approximately 10 mph, pulling out from the street where I live, and two trouble codes popped (1) "brake! check brake system"; and (2) "service advancetrac". The car immediately became incredibly difficult to steer and the brakes provided little (if any) stopping power (I am unsure if it was jamming on the brakes that provided extremely minimal stopping power or just the inertia of the car slowing over approximately 30-50 feet). The dealership ultimately provided excellent service replacing the "asb module", but I feel that it is unsafe for a car's brakes and power steering to fail suddenly, even at low speeds, and unexpected that a 4 year old car with less than 40,000 miles would have such a failure. I live near a park. If someone had decided to suddenly cross the street with a stroller, a kid had run into the street after a ball, or someone else had darted in front of the car, I would have been unable to make the necessary adjustments to avoid an auto on person crash.
The assisted power steering failed without warning on my 2010 Ford Fusion Hybrid. I was turning out of a gas station onto a street when it failed and I was able to pull to the side safely. When I did an internet search I found that this is a common problem and there is a class action suit filed against Ford because of it. If that is true, why hasn't the NHTSA intervened? this is a very dangerous situation.
The car was fine throughout the day. After eating dinner at a restaurant, I had just pulled out of a parking lot into the road. Within 1-2 minutes of driving, the dashboard showed power the steering failure/advancetrac failure/service now warning messages. I was able to steer into another parking lot, and turned off the engine. The car was restarted, but the messages remained, with no power steering.
Warning light came on about the advance trac or something like that. Shortly afterwards the power steering failed. Luckily I was pulling into my driveway at the time after just getting off the highway.
| Problem Category | Number of Problems |
|---|---|
| Steering problems | |
| Power Steering Failed problems | |
| Lose Power Steering problems | |
| Power Steering Light On problems | |
| Steering Failed problems | |
| Steering Rack And Pinion problems | |
| Steering Noise problems | |
| Steering Is Loose problems | |
| Power Steering Pump problems |