Hatchback/liftgate Hinge Problems of GMC Acadia

The contact owns a 2012 GMC Acadia. The contact stated that while reversing, the liftgate unexpectedly opened, even though the liftgate was properly closed. There was no warning light illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.

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The contact owns a 2012 GMC Acadia. While the passenger attempted to open the power liftgate, it started to close unexpectedly on the passenger. The contact had to physically lift the liftgate off of the passenger. There were no injuries. The vehicle was taken to Chevrolet Cadillac Buick GMC (18475 5th Ave, jamestown, CA 95327) where it was diagnosed that the struts needed to be replaced. The vehicle was not repaired. The manufacturer was unable to provide assistance. The failure mileage was 60,735.

The contact owns a 2012 GMC Acadia. The contact stated that the liftgate closed without warning. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 29,000.