Electrical System Problems of GMC Yukon - part 2

Classic Buick GMC (classic elite Buick GMC – katy) filed [xxx] [xxx] [xxx] phone: [xxx] email: [xxx] date: November 23, 2025 texas attorney general – consumer protection division summary complaint – vehicle misrepresentation, unauthorized charges, financing fraud & warranty violations dear attorney general, I am filing this complaint against classic Buick GMC (classic elite Buick GMC) located at [xxx] , for multiple violations of texas consumer-protection laws during the sale and follow-up service of a vehicle I purchased in March 2024. Summary of violations 1. Misrepresentation of vehicle model year I was sold a 2023 GMC Yukon denali that the dealership falsely represented as a brand-new 2024 model, including on the key-tag. This violates texas occupations code §2301. 351(a) and dtpa §17. 46(b)(5), (7), (24). 2. Unauthorized add-ons & hidden charges the dealership added $8,000 in accessories and $26,000 in warranty products without my consent. This violates dtpa §17. 46(b)(12). 3. Financing fraud I was promised 1% financing, but the dealership charged a significantly higher rate at closing without disclosure. This violates the truth in lending act (tila). 4. Warranty refusal & pre-existing damage although the vehicle had defects and mechanical issues at delivery, the dealership refused to repair them under warranty unless I paid. This violates the magnuson-moss warranty act. 5. Failure to provide required documentation the dealership refused to provide complete purchase documents, violating texas administrative code §215. 142. 6. Pattern of evasion I personally visited the dealership three times, yet management refused to correct any misconduct. 7. Unsafe vehicle retained at dealership the Yukon remains at the dealership due to mechanical/electrical defects. I refused to pick it up because the vehicle is unsafe and not as represented. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

See all problems of the 2023 GMC Yukon 🔎.

Onstar module is disabled, this is a key safety feature, one of the reasons I purchased this vehicle.

See all problems of the 2022 GMC Yukon 🔎.

2023 Yukon denali xl 6. Gm oil change recall performed (October 2025) and GMC dealership noted no issues. Prior to recall oil change, at aprox 5k miles interval (45k total miles), check engine oil light on dash and was over 1 quart low. Next oil change at aprox 50k miles, no check engine light came on, but certified mechanic drained and measure oil level, 1. 5 quarts low. Engine often sounds odd at cold start, ticking sound. Now an oil change is $100 more, due to special oil, but not compensated for extra cost. Brake calibers failed. February 2026, engine light on, then off, then hood latch dash light warning now on and off. Huge safety concerns with the 2023 GMC Yukon 6. 2l.

Purchased 2023 GMC Yukon on August 21, 2025 and after starting the vehicle on October 2, 2025 the whole instrument panel cluster malfunctioned, failed to turn on, currently does not work and is available for inspection upon request. The instrument panel cluster is all black, it shows glitching flashing white lines on the right side of it therefore being unable to read the speedometer, fuel gauges, tire pressure, oil life, engine temperature, etc. . Prior to the instrument panel cluster malfunction, there were no warning indicators. Being unable to view the instrument cluster, makes the vehicle hazardous & risky to utilize for me and my family. This vehicle has not been confirmed or inspected at this time.

Dash cluster lights that show how many miles are on the vehicle and prnd do not light up.

See all problems of the 2007 GMC Yukon 🔎.

My vehicle experienced a sudden and complete loss of onstar and telematics functionality during or immediately following a routing/software update. I had taken my vehicle in for my engine recall and noted another software update was required and specifically was told by multiple service members over the phone that the onstar services/telematics module was impacted and this update should resolve it. After some initial research it appears this is related to n212331730, which impacts onstar and telematics services. I brought the vehicle to an authorized GMC dealer for the recall. After inspection, the dealer informed me that the telematics control module has failed and must be replaced. This failure resulted in the loss of all onstar safety-related services, including emergency response and vehicle communication features. The failure appears directly related to the recall condition or software update process, yet I am being told the module replacement is not covered. This creates a safety concern because emergency communication systems required for crash response and roadside assistance are nonfunctional. I am concerned that the recall remedy may be causing or accelerating telematics module failures and that affected vehicles may be left without critical safety systems unless owners pay out of pocket.

Tthe dealer ship refused even talk to me.

Windshield needs replacement – one side window installed incorrectly (huge gap) •trim peeling (inside and outside) •heavy rust in engine area •sunroof seals need replacement •all window tints need replacement •headlights not aligned – need new ones •taillights not aligned – need new ones •spoiler damaged – needs replacement •dashboard feels loose – needs replacement •door panel misaligned •rubber gaskets/seals smushed •seat covers smushed (from dealer) •paint peeling (sunroof, edges near wheels) •plastic components worn / damaged •front bumper misaligned •two front fenders need replacement •tow hitch cover needs replacement •cargo protector installed on exterior trunk sill •check engine / transmission alert showed in app (vehicle displayed “check 4x4” while driving) •bluetooth system not working everything on this car is not aligned this is a huge safety hazard on everything electrical,engine,visibility they won’t take responsibility they said they don’t have no update on recall it’s 7 months and the nhsta all won’t take responsibility I contacted them multiple times they just say contact gm for recall info 7 months.

See all problems of the 2024 GMC Yukon 🔎.

Onstar module bad.

Keep quit working when I was driving , I just pick up from delearship for I another issue with on-star and is not part available is been there for over month not fix and now the brakes issue.

See all problems of the 2025 GMC Yukon 🔎.

I attempted to start my vehicle and it turned over and at the end of trying it sounded like it wanted to start. This repeated itself with no change. I contacted the dealer which I purchased it from and the service mgr said it was the fuel pump control module. Numerous 2021 Yukon had this problem and there is both a service bulletin and a recall for this part. N212332040. My vehicle is not on recall. I attempted to have it towed to the local chevy dealer and was unable to as no local tow company had the tool to put the transmission in neutral. They all wanted to drag it onto the trailer. Bad design that it can not be put in park if it’s not running. I purchased a replacement fuel pump control module part 13554821 from the dealership. I installed it and the problem was fixed. I have the defective part if needed. This would have been much more of an issue if it happened anywhere other than my house, especially with the inability to put he transmission in neutral !!.

See all problems of the 2021 GMC Yukon 🔎.

I'm reaching out because I've encountered a really concerning issue with my 2025 GMC Yukon at4 ultimate. There's a really loud popping noise randomly coming from the speakers that's honestly quite startling and dangerous while driving. Most recently, it scared me so much that I swerved off the road and nearly crashed. If you review online forums, you will find that this has been experienced by other owners as well. I've tried to resolve this through your usual service channels, but my concerns have been dismissed without any recommended action to ensure my family's safety. After scheduling with my local GMC dealership they couldn't replicate the noise and sent me on my way. I also brought it up with GMC customer care, and they suggested I try to record the sound, or keep bringing it in for service if it happens again. The problem is if I tell them it keeps happening again, what good will it do? it's a loud pop coming from the back speaker area. Even if they had 7 technicians hearing it at the same time, how will that make a difference. I need them to start testing components and replacing them one by one until its resolved.

I am the owner of a 2024 GMC Yukon (VIN: [xxx] ), purchased from hatchett Buick GMC on [xxx]. This vehicle was purchased at a high price with the expectation that it would provide reliability and keep my family safe. Unfortunately, that is clearly not happening. The Yukon continues to suffer from severe power loss that neither the dealership nor gm technicians have been able to diagnose or repair. In addition, this vehicle is subject to an unresolved engine recall, further undermining safety and confidence in the vehicle. Multiple times while driving I have had total power loss with no warning or indicators of this happening through lights or warnings on the vehicle. This is separate from the engine recall issues I am currently experiencing as well. While driving the Yukon will lose all electrical power. The vehicle is still currently at the dealership trying to be diagnosed. It has been 2 weeks. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

We brought my 2023 GMC Yukon into parks GMC in greenville SC on July 26, 2025 for the engine recall that we received a letter from. We left it as we were going on vacation for the week and picked it up the following Saturday August 2nd. The next week my engine light started lighting up and my husband contacted the dealership and we were asked to bring it back in. We did and were told that we now had a bad telematics communication interface control module that was causing my engine light to come on and that we were going to have to pay $600. 00 out of our pocket to have this repaired. After researching we found that this is a very common and widespread problem with a lot of owners right after they bring their vehicles in to be serviced. We declined the repair, one because they did not have the part in stock as that apparently is also a big problem of not being able to get the part in stock and two because we feel like we should not have to pay to have this part replaced as it appears to be a widespread issue that is happening. The dealership also charged me $182 for diagnostic charges that I once again feel like we should not have had ton pay. Please advise us ASAP. Our contact info is [xxx] [xxx] & [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I have had problems with the navigation system where the screen goes blank. The radio is not responding and screen is black. When turning on the signal light you can't hear it. The speed limit in my town is 25 and after an update from the dealership it now says 55. I get an alert saying frontal crash not available atleast once a month. There are times when we are driving and we get the red alert as to detecting an object and there is nothing there. Parking assits does not work all the time.

Vehicle has 56000 miles currently and at 47000 transmission had to be replaced due to defective valve body. At 56000 miles, motor was replaced due to broken lifter. The vehicle currently will not start.

2025 Yukon denali - purchased in July of 2025 specifically to pull air stream trailer. Vehicle was equipped with necessary tow package for this purpose! #1 problem: went into limp mode, stopped in traffic, towed to dealer. One week to repair and replace fuel system. ( under 700 miles ) #2 problem: went into limp mode while pulling trailer, vehicle lost all the transmission fluid on ground. In shop sixteen days waiting for new transmission parts. ( under 700 miles ) #3 problem: vehicle stopped in traffic, towed to dealer where it was determined it needed new engine. In shop Nov 27, 2025, still in shop as of Jan 14, 2026. No eta on engine or delivery. ( under 2000 miles ) #4 problem: during last failure attempt to use "on star" failed, still not resolved. This vehicle is a danger to the owner and its passengers as well as others when it simply stops working in the middle of a busy highway with a 23' trailer in tow. Not to mention I have $160,000 invested in a car and camper I have yet to be able to use.

Engine failure at 114k miles required replacement.

See all problems of the 2019 GMC Yukon 🔎.

My telecommunications module is no longer working for onstar, which means I can no longer call if something happened. The WI-fi is not working. The vehicle thing is on recall and now my check engine light is on.

The onboard accident emergency notification system has failed after 2 years. The sos and onstar are not functional. Car has no data communication with the network. Was confirmed by crenwelge motors in kerrville texas. It is a GMC dealer. This is an ongoing problem with many Yukons made from 2022 to 2024. Gm has not addressed the issue with a recall and does not have the parts to repair this safety system.

I was driving from new orleans with my family when traveling at 75 mph when it’s like the transmission started straining and the engine was losing power/pressure it’s like the engine or transmission was struggling I’m not sure what was causing it but it was a scary experience knowing I’d my kids and my wife with me and we were out in the middle of nowhere.

My vehicle’s engine failed for the second time while driving on the road. The first time a few months ago while my wife was driving. The engine failed and brakes failed. Fortunately she was on a back road a coasted to a stop. Car was towed to dealership. They said there was no problem. Received recall letter about a month ago outlining this issue. Yesterday, [xxx], I was driving with my daughter and the car stopped again while driving. I was in traffic and narrowly missed an accident. Gwinnett county police came to the scene and towed the vehicle to the dealership. I am not sure if the female officer made a report. But she requested the tow truck because I was blocking traffic. We often drive on the highway for work commutes. This could have happened and anyone in my family could have been fatally injured. I would like GMC purchase this vehicle back or replace with a safer model comparable or better. The service department called me this morning from jim ellis GMC in buford, georgia 678-902-8677, 3600 buford drive 30519. I was told that there is no recall for my truck. He told me that there is a safety investigation for a recall. I told him I can bring the letter. He decline. I asked for a courtesy vehicle. He said no, he would have to make a report and it would be up to 48 hours. Once it’s reviewed , then I could go to enterprise car rental to pick up a car. Maybe. The first time rick hendrick GMC duluth , GA 470-822-3779, 3344 commerce Ave, duluth, GA had my truck for about 2 weeks. No fix. No courtesy vehicle or rental. Now I’m without my vehicle for unlimited time. The jim elis tech, did acknowledge that there is no fix for what is going on. The local GMC dealers are not making this easy or putting the safety of its customers as a priority. These trucks are not safe on the road. This truck cost nearly $100,000 and it is not safe to drive. GMC has a record of the 1st service incident and this latest just happened yesterday. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(.

Vehicle: 2021 GMC Yukon denali component: fuel system, gasoline – fuel pump control module incident date: 7-10-2025 mileage 61,263 location: sr 2006 coats, nc summary of complaint: while my wife was pulling out of our neighborhood in our 2021 Yukon denali, the vehicle suddenly shut off while navigating a slight curve. It came to a complete stop in the roadway and could not be restarted. The engine would not crank, and the vehicle could not be shifted into neutral, making it impossible to move out of traffic. The Yukon remained disabled in the roadway for over an hour and ultimately had to be towed. Upon inspection, the dealership mechanic immediately identified the issue without even running diagnostics. He confirmed it was a failed fuel pump control module, which he stated is a common issue with this model. This failure represents a serious safety risk, particularly had it occurred on a high-speed interstate or in dense traffic. A sudden loss of power and inability to move the vehicle can result in dangerous roadside situations or collisions. GMC needs to address this recurring defect before it leads to more severe incidents or injuries. No warning lights or indicators appeared prior to the failure.

Speed control became stuck and I had to hit my breaks to stop acceleration. Vehicle stopped shifting while driving down the road periodically. Warning collision lights and traction control lights randomly come on with nothing in front of vehicle. Yesterday vehicle would not start or even unlock. When I did get the vehicle to start by manually unlocking it and trying over and over it would not go forward or backward although the engine did rev up. All warning lights were on including traction control and check engine. It did randomly start moving but the “service steering column” light and check engine light are still on . The car periodically revs up while going down a hill when it needs to downshift instead. It has completely shut off driving down the road through town and stopped. I had to hurry and turn it back on as there were cars behind me. It’s a 2023 and I don’t feel safe driving it with my kids.

The on star module no longer working. This is a safety feature included in the manufacturing of the vehicle.

I experienced hybrid battery module catching fire till was water thrown on it unknown raison after I planned to buy used battery from other junkyard truck and before replacing wanted to check everything okay I notice that there black mark caused by short circuit on the same place but everything was looking good from out till I unplugged the module wire for clean up I saw the burn so my conclusion was that there is issue with hybrid module that can cause fire and much more, I have pictures to show.

See all problems of the 2010 GMC Yukon 🔎.

For whatever reason our 2021 GMC Yukon denali is not listed in the current 2025 GMC motor recall including cams and lifters and accompanying parts. While driving our truck about a mile from the house the vehicle began seizing and shaking (almost as if we had blown several tires); we immediately pulled over and accessed. Called dealership and had truck towed there immediately. We are told that it needs cams and lifters and that b/c our VIN does not pull up a recall that the repairs will cost ~$9800.

The driver-side headlight and turn signal on my 2022 GMC Yukon stopped functioning completely. This issue began before gm recall 22v?903 and worsened immediately after the recall repair was performed. The recall repair required three separate dealership visits because it was initially performed improperly, yet the problem was never fully resolved. During interactions with gm and the dealership, I was told the repair might involve a $600 part, but they could not guarantee that replacing it would fix the issue. It is unreasonable and unsafe for me to be expected to cover the cost of repairs for a problem that was caused or worsened by a recall repair performed incorrectly. The malfunction creates a serious safety hazard, as oncoming drivers cannot see my turn signals, and I nearly had an accident because of it. The problem has been confirmed by the dealership and documented in gm case #74327012. Prior to complete failure, the driver-side turn signal and daytime running lights occasionally stayed on after shutting off the vehicle which I was told that was caused by the recall. The vehicle has been inspected by authorized gm dealerships multiple times, but the defect persists. The component is available for inspection upon request.

I was driving on a highway with my [xxx] son and 2 dogs when without any warning the vehicle just stopped and completely went dead. I was unable to turn on the hazards so I called 911, the police came within minutes and surrounded the vehicle to keep us from being crashed into. The brakes failed to work, the hazard lights would not work, the doors would not open other than the driver door. The police had to help remove my child and 2 dogs from the vehicle through the driver door. The vehicle could not be put into neutral so the police had to tow the vehicle from the middle of the highway. The result could have been deadly. The vehicle was completely dead with absolutely no function. After the police towed it to the police tow facility it was then towed to the GMC dealership I purchased the vehicle from. The dealership is jim curly GMC in keyport NJ. The dealership has had the vehicle since Saturday and is claiming to not know what is wrong with the vehicle. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).

I am experiencing ongoing issues with the infotainment system in my vehicle, which has remained unresolved despite multiple service visits. The system frequently blacks out, reboots while driving, and fails to function entirely at times, for days at a time. This is more than an inconvenience — it presents several serious safety concerns, including: •loss of the rearview camera and parking assist features, making reversing hazardous. •inability to access hands-free calling and navigation, increasing the risk of driver distraction and noncompliance with hands-free driving laws. •disruption of access to climate controls and safety alerts that are routed through the infotainment system. •frequent system crashes while driving, which divert my attention from the road. These issues compromise both the safety and usability of the vehicle, and I am requesting immediate action to resolve the problem under warranty.

I’m filing this complaint regarding my 2022 GMC Yukon denali (VIN: [xxx] , msrp ~$76,805) with an unresolved l87 engine recall. I made an appointment at my local GMC dealership on 5/8/25 specifically for the l87 recall. Upon arrival, staff only documented the serial data gateway module recall, which I hadn’t even known about. When I mentioned the 6. 2l engine, I was asked if I was “sure. ” I believe I was treated dismissively because I’m a woman. After pushing back, staff pulled up the bulletin, confirmed my engine needed replacement, and told me to “drive it until it blows up or there’s a fix, whichever comes first. ” the l87 was only added to my receipt after I insisted—it was falsely listed as an “added operation,” though it was the reason I came in. I sent a certified letter to gm on 5/12/25 (signed for on 5/15/25) confirming the date I tendered the vehicle. Both gm and the dealer were fully aware the 60-day federal repair window had begun. It is now well past that deadline, and the l87 recall remains unresolved. Compounding the issue, the ac failed on [xxx], and the vehicle has been parked since early June due to extreme ky heat, making it unsafe to drive my children. I rely on this vehicle for daily commuting—driving ~100 miles/day for work—and it is also the only vehicle we own capable of towing our family boat, which has now sat unused all summer. I am currently paying $1,000/mo for the Yukon, $600/mo for the boat, and $200/mo for insurance—$1,800/month in preventable financial losses caused by gm’s failure to act. No repair has been offered. No loaner vehicle has been provided. No response has been received. I believe I was misled and discriminated against at the dealership, and I am now financially burdened and without a safe, reliable vehicle. This situation qualifies under the national traffic and motor vehicle safety act for repurchase, compensation, or forced resolution. I am requesting a formal investigation and full remedy. Information redacted pursuant to the freedom of information act (foia.

The vehicle main information cluster randomly goes in and out and now has completely stopped working. This is the information display that shows park, nuetral, drive, reverse, fuel gauge, digital mph and other information such as oil tire pressure, turn signals, forward collision. Just knowing if the vehicle is in park reverse or drive is a huge saftey issue. This seems to be a common problem on gm vehicles and I wcan't seem to find a recall issued for the saftey factor that the vehicle can be assumed to be in park and it's actually in reverse. The first time I noticed this problem was sept. 05, 2020 but it had reset when I restarted the vehicle. The problem would resurface occasionally but always came back on when restarting the vehicle. But know it seems that restarting the vehicle is not fixing the problem and the screen has been blank for the last 3 days.

See all problems of the 2017 GMC Yukon 🔎.

While driving at approximately 30 mph in moderate traffic on the interstate during a return leg of a 370-mile trip, my vehicle unexpectedly shifted into neutral and became unresponsive. The dashboard displayed the warning message: "condition not correct for shift," and despite repeated attempts to restart the engine, the vehicle would not engage. Although the electrical system remained active, I had no propulsion. Critically, the vehicle became immobilized in a **very dangerous curve on the interstate**, presenting an extreme safety risk to myself and others. The car could not be manually shifted into neutral for towing, prompting illinois department of transportation (idot) to declare the location unsafe. I was stranded there for over three hours, after dark, in a vulnerable and exposed position. During the forced tow process, two rear tires were destroyed and the two front tires sustained major damage. In the days leading up to this incident, the vehicle had also shown signs of malfunction, such as delayed acceleration from a stop and occasional lurching forward — symptoms consistent with the defect described in the recall.

Rear view camera fails to display on screen when vehicle is shifted to reverse. Failure remains during the remainder of ignition on cycle. The failures does not generate system error codes. Dealer service unable to diagnose failure.

Engine was replaced 11/24 found toe bar loose and rear passenger tire had excessive slack in it, well liners were broken off and missing 2/25 oil loss and had to have oil changed early 4/21 start button will not engage, truck is completely blacked out, no power to it for several minutes then it will crank. Been in the shop as of now 3 times in the month of may 2025.