Hood Problems of Honda Accord

The contact owns a 2013 Honda Accord. The contact noticed that the front passenger side was leaking under the hood. The vehicle was taken to the dealer where the technician diagnosed that the washer reservoir, hose, and the hood liner were chewed through completely. The technician informed the contact that the hoses, washer motor, and spray nozzle needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 15,504. The VIN was not provided.

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I have a 2004 Honda Accord ex that I purchased new in may of 2004. On 10/23/2011 I opened the hood to check the oil. I walked away to get a rag and the hood slammed shut while I was looking the other direction. I reopened the hood and watched to see what was hapenning. 18 seconds after the hood is opened, the hood falls about 5" slowly and then free falls the rest of the way. I called and talked to the service manager of my local Honda dealer to see if Honda was willing to correct the problem. He informed me that they would not replace the 2 shocks that hold the hood up for free because the car wasn't under warranty anymore. As far as I am concerned, what ever they use to hold the hood up on the vehicles that they produce should never fail. If I would have had my head under the hood checking the oil, I could have had a very serious blow to the head. I faxed a letter to the Honda corporate office on Tuesday 10/25/2011 and a woman named maribel called me on the phone to discuss the problem (even though I didn't give them my phone number in the letter that I sent them because I wanted a response in writing), she pretty much told me the same thing. The car isn't under warranty any more, so it is on me to replace the bad shocks that hold the hood up. Once the hood of a vehicle is raised and seems to be secure, nobody would ever expect to have the hood freefall on them while checking fluid levels or any other thing that they would be under there inspecting. It seems to be of the opinion of Honda that this is just something that has to be replaced in time. I think they are very wrong. These shocks never gave me any warning that they were getting weak and were going to need to be replaced until the hood actually slammed shut.

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The contact owns a 2003 Honda Accord. The contact stated that there were rust spots on the hood. The vehicle had not been inspected or repaired. The VIN was unavailable. The failure mileage was unknown and the current mileage was approximately 70,000.

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The engine emitted a rotten egg smell. The driver heard a grinding noise. The vehicle also had a brake problem. The driver's seat was not stable. The vehicle has been taken to the dealer at least 9 times for multiple problems. Paint on the hood is flaking. Seat is not fixed. The door panel was fixed twice but problem still exists. Consumer confronted dealership about problem with vehicle but consumer was ignored. Consumer called american Honda to report issue with dealer.

Defective paint on new 2000 Honda Accord lx. Vehicle has been spot painted numerous times but still has problem. Dealership unwilling to assist with problem; american Honda corp. Has been contacted again and is willing to pay only 1/2 of cost of repainting affected areas of vehicle. Lemon law may apply. Value of car deminished considerably; customer satisfaction nonexistant. "acid rain protectant" applied as an ad on from dealership(189. 95). Dealership/american Honda stating acid rain is problem!.

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