Hatchback/liftgate Problems of Honda Civic

The contact owns a 2019 Honda Civic. The contact stated that while driving at approximately 15 mph into a parking lot on a hot day, a loud booming sound resembling a gunshot occurred upon depressing the brake pedal. No exterior damage was observed. Upon opening the trunk, the contact discovered plastic debris, screws, and springs from the trunk spring assembly. The dealer was contacted and advised that no recall coverage was available. The dealer stated that the failure might have been caused by hydraulic pressure. The required replacement parts were initially backordered but later became available. The contact found similar complaints regarding the issue and associated the failure with TSB number: 22-013/a22-013. The manufacturer was notified by phone and filed a case; however, the manufacturer confirmed the repair was not covered under warranty or the TSB. The failure mileage was approximately 63,797.

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