Mechanical Jack Problems of Honda CR-V

My wife purchased a 2001 Honda crv. On August 2, 2003 while driving the car with our family (wife and 2 small children) front passenger tire went flat. I used the jack with the car to change the tire. I first loosened the lug nuts on the ground. I raised the car with the jack. While taking off the tire - the jack collapsed causing the car to fall. This was dangerous and thank god nobody got hurt! the jack was damaged (it is tilted to one side). When I raised the car it was on asphalt and flat ground. I contacted Honda USA directly per my dealer's instructions. I am worried that this jack was designed poorly and/or was defective. Honda replied that they would not do anything. Their response was that I should just buy another jack from them. This is a very dangerous issue. I am very troubled by their lack of concern. They would not even issue me a new jack under the warranty as the car had 42,000 (6k miles over the warranty). I find this troubling too, how would I know the jack was defective until I used it. This was the first time I used it. I am very disappointed and concerned about Honda's lack of care and responsibility.

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Problem began when vehicle was purchased, the jack that was provided was not stable. Just a slight movement will cause the jack to fall down to the ground. Last weekend,the tire went flat. When the car was jacked up it fell down. After this, there was a mechanic across the street who was able to lift it with a floor jack which caused misallignment of the vehicle. Once while jacking up vehicle it fell down on the owner. The right hand and right knee were injured , and had to have cortisone shots. There was a vehicle repair cost caused by the floor jack, there was about $475 in damage to vehicle. Owner has not contacted Honda.

See all problems of the 2000 Honda CR-V 🔎.

Front passenger tire went flat while driving. Consumer attemtped to change tire and jack broke while lifting vehicle causing vehicle to drop.