general problems of the 2013 Hyundai Santa Fe - part 2

The contact owns a 2013 Hyundai Santa Fe sport. The contact stated while driving at an undisclosed speed, the vehicle was idling and making the vehicle difficult to control. There were no warning lights illuminated. The vehicle was able to restart however, the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed as a failure with the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer where the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 107,680.

I purchased a used 2013 Hyundai Santa Fe from a dealership in January and the engine locked up in July. I originally had the vehicle towed to my ase certified mechanic and they advised me the engine was locked up and also that there was a recall on this model year's engine. I then had my Santa Fe towed to the local Hyundai dealership, king Hyundai. There is a recall on the engine and I entered my VIN# on Hyundai's website and it said my vehicle was affected under the "sonata and Santa Fe sport engine recall". I had it towed to king Hyundai in deerfield beach, FL. They initially denied my claim and requested prior maintenance records which I did not have because I recently purchased the vehicle. They said they needed prior records, so I was able to obtain the records from carfax and it showed my vehicle was also maintained at the same king Hyundai dealership on a regular basis. I filed a claim with Hyundai corporate and they are giving me the run-around and denying my claim. I did not drive the car excessively as it only has a 4 cylinder motor and it was not neglected. There was a $210 million dollar fine against Hyundai by the NHTSA in 2020 for their handling of this exact same issue: the handling of the engine recalls on this same model year Hyundai Santa Fe and they are still doing what they were fined a $210m civil penalty for doing a few years ago, so obviously they did not learn their lesson. The Hyundai consent order is for three years, with an option for NHTSA to extend for an additional year. “customer safety is our highest priority and we are taking immediate action to enhance our response to potential safety concerns,” brian latouf, chief safety officer, Hyundai motor north America said in a statement. “we value a collaborative and cooperative relationship with the u. S. Department of transportation and NHTSA, and will continue to work closely with the agency to proactively identify and address potential safety issues. ” please help! thanks.

The engine on our 2013 Santa Fe limited has seized. We have maintained this vehicle with regular oil changes, breaks, tires, and anything else our trusted mechanic has recommended. While driving, the car slowed down considerably and was not accelerating. No dashboard lights appeared. This was during evening rush hour and became very dangerous. I pulled over to the shoulder and called for help. Once the tow arrived, we started the car and the check engine light came on. I checked the oil, it looked good. Tow truck driver took it to the dealership. Dealership said the car had no oil and that the engine has seized. I saw that there was oil before the driver took the car. So, that's not possible. The dealership said they added oil and that we would need a new engine. After discussing with the dealership my very expensive option, I have been researching the recalls and problems others have been having with the exact same thing happening. If there was no oil, why wasn't the oil light coming on? why am I not due for an oil change for 1000+ mile? putting my family at risk in a well maintained car that should last 75k-100k more miles is a huge problem. I will continue to fight this until myself and others receive the proper care from Hyundai.

Hyundai sent a notification a few years ago about a known manufacturing defect in the engine of the 2013 Santa Fe sport. Stated that due to the manufacturing process of the engine, burs could be left inside that could disrupt oil flow causing it to stall. Stated a software patch would prevent this. The patch was completed. It didn't prevent this. While getting on the highway, during afternoon noon rush hour traffic, experienced total engine failure as soon as it reached highway speed. Got off the ramp onto the highway and immediately next ramp rolled to a stop at the bottom. Safety was put at risk because the vehicle lost it's engine getting on a freeway in heavy traffic. Hyundai dealers couldn't see the car for 2 to 3 months so had it towed to a non-dealership mechanic who stated the engine was a total loss with metal shavings in the oil drained from the pan. Pulled the head and found the oil at the top of the block to be in good maintenance shape but engine totally failed. No lights or warnings prior to the failure. As soon as the engine stopped there was alternator, oil pressure, and check engine light. Those came on after loss of engine Hyundai states they extended the warranty to cover this because it's a known issue but local dealerships state they have so many engine failures they won't be able to look at it until the end of September (we are at the beginning of July) and when they do get a chance to look at it there is a chance they could refuse to cover it. Contacted Hyundai customer support where they stated there's nothing they can do. Currently vehicle is being stored in my garage pending outcome of inspection that's months away.

I was driving on a busy street and then all of a sudden my car slow down and stopped. I was unable to press the break because it was hard. My check engine light oil light and battery light came on. I had it looked at by a mechanic and confirmed with another mechanic and, a connecting rod/bearing in my engine went and I need to have the short block of the engine replaced. I only have a little over 92,000 miles on it. I bought this car April 2023. Hyundai is taking their sweet ass time getting to me. I looked up and there is similar recalls on the engine because of this risk. But it’s not showing up for my VIN number. This is the same thing that happened. My noise. I fear driving my car in case something worse happens.

I was driving on the backroads on my way into town. I passed a vehicle and then slowed down to regular speed, when I tried to accelerate again my car would not accelerate. It began making like a clanking noise before it completely slowed down and I pulled over. I turned it off right away and had a friend come give us charge thinking it was the battery. It turned on but when I tried accelerating it would not and began making a weird noise and white smoke came out of the engine somewhere. I had to get it towed back to my house. No check engine lights turned on or any warning lights. My car has not been drivable for a month.

I was driving the vehicle on the left lane of the freeway and the acceleration suddenly gave out. The car began to slow even when I pushed on the gas. Heat gage was fine and no lights went on. I quickly got over 4 lanes of traffic to the next exit and was able to pull over to the side of the road. White smoke began to billow out of the hood on the offramp and all the emergency light indicators came on at once. I turned the car off and the smoke turned black. I popped the hood and flames lept out from under the hood. I jump out of the car and ran, leaving everything behind. I got safety away from the car and called 911. All of this happened within 2 minutes of losing acceleration. I typically have my two children in carseats in the car for school drop off and, thank god, they weren't with me. The fire overtook the front quickly and spread to the main cabin. By the time the fire department arrived (appx. 5-7 min) the car was completely engulfed. Nothing was salvaged. There is a fire report with the fire department. The police were not called. The car had gone through a full inspection and oil change one month prior and had no warning signs or issues. I lost a number of things in the car, including my purse, work items, kid's items, carseats, etc. Just after the incident, I developed a cough and severe headache that lasted two days. I also twisted my knee while running away, exacerbating an old injury. I am also dealing with acute mental health symptoms and am seeing a psychologist. I have not yet returned to work due to brain fog and exhaustion.

While driving at highway speed (70 mph) on 4/2/2024, the engine without any warning suffered an internal detonation caused by a crank shaft main bearing failure. This caused a vaporization of all the engine oil which was ejected through the vehicle exhaust system in a massive cloud of smoke which blinded the 18 wheeler tractor trailer traveling behind our vehicle. But for the fast response of this truck driver our vehicle would have been rear ended at high speed. Note that Hyundai USA had issued a recall a few years back regarding this theta 2 engine failure condition that did not include our vehicle. Nor did Hyundai USA inform us at anytime prior to this incident that our vehicle was in need of remediation. Hyundai USA did replace the engine under an extenuating circumstance but has declined to repair our exhaust system components that were destroyed along with the engine at the time of this incident. They have also declined towing expense / dealership diagnostic expense on the exhaust system / replacement of vehicle splash guard damaged in this incident / loss of use / transportation reimbursement. Any and all costs to us associated with this incident.

The contact owned a 2013 Hyundai Santa Fe. The contact stated that while her husband was driving at an undisclosed speed, there was a gasoline and smoke odor ventilating into the interior of the vehicle through the vents, after which the driver observed flames emanating from the engine compartment on the passenger side of the vehicle, prompting him to pull to the shoulder of the roadway. Upon exiting the vehicle, the vehicle became fully engulfed in flames. Local emergency services arrived and were able to extinguish the fire. The abs warning light was illuminated. A fire was report was filed. A police report was reported, and injuries were reported. The vehicle was towed to a tow yard and deemed a total loss by the contact's insurance provider. The contact stated that though medical treatment was not sought, the driver sustained minor injuries to his right arm, and a passenger sustained a quarter-sized burn to his right leg. The manufacturer was not notified of the failure. The failure mileage was 138,000.

I was driving along and without any notification the engine stopped running causing me to have to try to get the car off of the road. It would not start back up and I had to have it towed to my house.

Engine failed in the middle of a 2 lane highway. There were no warning lights on at the time of failure. Vehicle needed to be towed to owners home and engine is “ blown “ and vehicle has been rendered no longer drivable. Vehicle only had 128,322 miles at time of engine failure. Police needed to be contacted to assist with getting car out of lane.

Burning oil fast has been confirmed. I always go get frequently oil changes and top off because it burns a lot. I never get a warning lamp when I go toc get my oil service representative tells me my oil is completely gone.

The engine component that failed was the connecting rod. The situation was that the engine seized randomly in the middle of an airport tunnel as I was attempting to pick up my parents and leave. There were no warning lights, no abnormal engine sounds, and no unusual activity beforehand. I have heard from a certified Hyundai dealer that this problem is becoming common on my vehicle and that they have, in fact seen several cases where the engine randomly seized. I do not have access to the engine that seized anymore as I have replaced it with a used one so I would not be able to provide it for investigation. I am not sure if a Hyundai manufacturer has checked the problem out.

The contact owns a 2013 Hyundai Santa Fe sport. The contact stated while driving at various speeds, the vehicle was jerking abnormally. Additionally, the contact stated that while accelerating from a complete stop, the vehicle responded after several attempts and was significantly sluggish while responding. There was no warning light illuminated. The vehicle was taken to the dealer, where the engine was replaced under an unknown recall; however, the contact stated that the vehicle had stalled several times while driving. The contact was able to pull to the side of the road. The vehicle was able to restart within 45 minutes after several attempts. The vehicle was taken to the dealer, where the contact was informed that the failure could not be duplicated. Additionally, the contact stated that the air conditioning system was inoperable. The vehicle was taken to the dealer, where it was diagnosed that the a/c hoses had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 105,000.

We have a 2013 Hyundai Santa Fe and it has done the same thing that is described in the engine recall for the 2012 the bearings have worn out and now our engine is blown up at 120000 miles and every one that I have talked to has said the same thing they should be held responsible for this its the same engine same problem.

Hampton Hyundai in fort walton beach, FL is refusing to do an inspection for recall campaign 162 (NHTSA #17v226000). Per the safety recall campaign, if the engine is experiencing issues as described by the campaign, the dealership must perform an inspection and do repairs as necessary under the safety recall. Hampton Hyundai is refusing to do such an inspection. Instead they are quoting $16. 9k for a new engine but refusing to provide any diagnostic results or answer questions on the status of the engine or recall. For a dealership to ignore a safety recall campaign is not simply an unethical business practice, it is a danger to the public and to Hyundai customers. The NHTSA must address a dealership that refuses to acknowledge safety recalls or do the necessary inspections and repairs to ensure the safety of those on the road.

Please see attached document for detailed description of a Hyundai dealership refusing to fix a hazardous to drive 2013 Hyundai Santa Fe.

Dealership verified several months ago that vehicle engine is burning oil (was initially informed of this issue about 6 months prior from a quick oil change business). In spite of documented evidence of oil changes every 3,000--5,000 miles since purchasing the new vehicle, claim filed with Hyundai for a new engine was denied (engine is 1 year past warranty). On 11/11/23, engine catastrophically failed traveling 70 mph on the interstate (loud "bang" from engine compartment followed by inability to accelerate; created hazard due to density of traffic and vehicle location in the passing lane). Was able to get vehicle to shoulder without incident. Check engine light was blinking. Had vehicle towed to Hyundai of cookeville, TN. Since then, have struggled to get dealership to determine precise cause of engine failure. (engine is available for inspection upon request. ).

The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving approximately 70 mph the contact observed a gasoline odor. The abs warning light was illuminated. The vehicle was taken to the residence and inspected. The contact's husband observed gas around the fuel pump and condensation under the engine compartment. The vehicle was towed to the dealer where it was diagnosed that the fuel pump fuel pressure pump line needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 161,000.

My engine failed at an intersection exiting highway. Found out this is a recalled engine. Vehicle stalled, without any warning. Lights came on after the stall. Vehicle would not restart. Had to wait at intersection for tow truck. Vehicle currently at reed Hyundai missouri, under going a 6 month wait to be told crankshaft part of engine failed. Hyundai not wanting to cover their recalled engine.

The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving at 35 mph, the vehicle had lost power slowing the vehicle down. Check engine warning light was illuminated. The vehicle was towed to a dealer to be diagnosed. The vehicle had been diagnosed. The contact was informed that the failure was due to a faulty rod bearing. The vehicle had not been replaced. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 119,000.

Its been three mos now with no waiting for abs module overheat. Recall came 2mos after purcasing car. Modules that could leak brake fluid causing electrical sort over-time. I do caregivening for senior. That's not safe for me or them. There should be urgency for concern. Tks for your quick concern and fix. Ms. Pompey 14 synthia CT. Sacto, CA 95823 916 822-4493 or cell 916 281-6018. Tks.

The vehicle caught fire while driving due to unknown cause. The vehicle was unable to break as smoke began coming into the vents. Car came to a stop and the flames were present underneath the vehicle before engulfing the entire hood. Vehicle has been deemed total loss by insurance.

The contact owns a 2013 Hyundai Santa Fe sport. The contact stated that after starting the vehicle, several warning lights illuminated and remained illuminated. The contact stated that after restarting the vehicle several times, the warning lights turned off. The contact stated that while driving approximately 35 mph, the vehicle lost motive power and stalled. The vehicle was towed to an independent mechanic who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not contacted. The failure mileage was 172,000.

The contact owns a 2013 Hyundai Santa Fe sport. The contact stated that while driving 60 mph up a slight incline, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The contact stated that the vehicle was towed to a secondary dealer closer to her residence for diagnostic testing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000.

The contact owns a 2013 Hyundai Santa Fe. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The vehicle was towed to an independent mechanic, who informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

I purchased this vehicle 07/05/2022. I have had regular oil changes and maintenance. I have all of my maintenance records. I went in for an oil change on 05/15/2023 and the mechanic told me that there was only 3-4 drops of oil in the engine. I called Hyundai of nicholasville and they told me that there was nothing they could do until the vehicle showed signs of engine failure. I was driving home from work one day in August and my vehicle would not travel over 40 mph. I had my vehicle towed to Hyundai of nicholasville and it has been there ever since. The mechanic at Hyundai has been trying to get Hyundai to do a motor replacement. Hyundai denied the request. We are now trying my extended warranty. I have done so much research on the motors of this specific make and model of car (2013 Hyundai santa fa sport) and I have found several articles and personal testimonies of early engine failure. From the time I bought the car and put it in the shop I had only had the car for roughly 13 months and done all car maintenance on time.

The contact owns a 2013 Hyundai Santa Fe sport. The contact stated that while driving approximately 35 mph, the vehicle intermittently lost automotive power. No warning light was illuminated. The vehicle was taken to a local independent mechanic, and the starter was replaced. Upon further investigation, the contact related the failure to an unknown NHTSA campaign. The local dealer was contacted; however, it was unclear if the vehicle had been diagnosed. The vehicle was not repaired. Prior to the failure, the vehicle was towed to the same local independent mechanic, where the alternator was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 192,000.

I was driving on a highway going 65mph when my engine suddenly, and without warning, failed. My foot was on the gas pedal when it suddenly went to the floor, but my car stopped accelerating. My check engine light began blinking as well. I was in the far left lane and, without the ability to accelerate, had to merge over through 3 lanes of highway traffic in order to safely pull my car over on the side of the highway. This put not only my own safety at risk, but also that of every car around me while I tried to maneuver my car safely to the side of the highway without the ability to accelerate. There were no signs or lights illuminated prior to the incident that would of given me any warning to the impending failure. My car was towed to the closest mechanic then towed to my local Hyundai dealership. Both the mechanic and the Hyundai service department found the engine knocking and determined it was a total engine failure and my engine needed to be replaced. I discovered my engine was affected by the Hyundai engine recall 162.

While driving, engine suddenly shut off. Engine light was on and I had to pull off road in traffic, almost causing an accident. Tow truck was unable to start car, while stating the battery was good the car has been at dealership for 4 months. Hyundai requested and was given all maintenance receipts from local dealership in nc, and dealership in az where the car was purchased. . Still waiting for word if Hyundai will replace the engine. The car sat at dealership for 2 months before they even looked at it, and was then determined the engine was frozen/blown. There were no warning lamps, symptoms or messages before this incident. Was not offered a loaner car, am unable to afford a rental.

Car engine is over heating car engine locked up care engine manufacturer recall needs to be requested on all 2013 Hyundai sante fe 2. 0t model vehicles this is a safety risk to all customers driving this model. The car engine was diagnosed and verified by the Hyundai dealership service department. There were no warnings prior to failure. The service department notified me on August 10 2023 of the services needed due to auto risk and recall statements on the Hyundai model vehicles.

The contact owns a 2013 Hyundai Santa Fe. The contact stated while driving approximately 25 mph, the vehicle lost motive power. The contact stated that she depressed the accelerator pedal, but the vehicle failed to respond. The contact stated no warning light was illuminated. The contact attempted to steer the vehicle off the roadway, but the vehicle stalled. The contact attempted to restart the vehicle and after numerous attempts was able to restart and drove the vehicle to a nearby service station. A mechanic at the service station checked the vehicle and found metal shavings in the oil filter and determined that the engine had seized. The contact had the vehicle towed to a dealer who diagnosed the vehicle and determined that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA campaign number: 17v226000 (engine and engine cooling). The failure mileage was approximately 144,000.

The contact owns a 2013 Hyundai Santa Fe. The contact stated while depressing the brake pedal, the pedal extended to the floorboard and the stopping distance was extended. The vehicle was taken to the local mechanic who flushed the brake lines and replaced the brake master cylinder, but the failure persisted. The vehicle was later taken to the local dealer, but no further information was available. The manufacturer was notified of the failure, but no assistance was offered. The contact stated that the vehicle was also experiencing excess oil consumption. The cause of the failure was not yet determined. The failure mileage was 115,000. The VIN was not available.

Engine burning oil quickly.

Loss of compression - cylinder 2.