Transmission Stuck In Gear problems of the 2017 Jeep Cherokee

3 months after I purchased my Jeep it shifts terribly. It does not do it 100% of the time though. It gets stuck in gears when shifting then revs to high rpms or jenks forward. Often times it feels like you get rear ended it jerks so bad. I have had it in the shop a few times, and most mechanics say it is normal. I am afraid it will jerk forward and I will run into someone one of these days. It is worse in stop and go traffic, hot days when a/c is running, etc. It does not perform any differently when vehicle is warmed up. It slips gears at both high speed and low speed, making a loud noise and abrupt motion forward.

Transmission shifts when it wants, get stuck in gears and shifts hard. Has almost caused me multiple accidents. Have taken it to Jeep multiple times- they have zero answers for me. My car isn't running any error codes so they will not address any issues.

Service shifter came on one evening and went off upon shutting the vehicle down and restarting it. The next day woth no warning I was on the highway with my three kids. Suddenly dash flashed 4x4, traction control, ers, auto stop all unavailable and then the transmission just stopped functioning. I was in the fast lane doing 70 mph and had no power what so ever. The rpms went up and I had no acceleration with the gas pedal down. I was able to get to the slow lane but not without causing a rift in traffic, thankfully other drivers were alert around me and let me over once I hit my flashers. The vehicle was acting as if it was stuck between gears. Ot would engage in r, n and p but nothing when I put it in d. Called a rollback and per dealership every code that could throw has thrown and at my expense we are starting with entire shifter assembly to the tune of $900 parts and labor. 5 days to get parts in! per service manager, service writer and the mechanic working on my car this is an issue with Cherokees & better yet Jeep is well aware of the issue and doesn't find a need for a recall.